I can't recommend Cira Marie enough! She is incredibly talented and consistently kills it every…read moresingle time! I've been seeing her for years now, and I trust her completely with my hair! I recently got a balayage for the first time ever and have gotten so many compliments since! I've truly never felt better about my hair. Cira has over two decades of experience, and it shows--she knows exactly what will look best with my features and skin tone. Thank you, Cira!! I am so obsessed with my hair right now. Also, shoutout to the amazing front desk team--they are always so kind, welcoming, and attentive. They offer coffee, water, snacks, and really make the whole experience feel elevated from the moment you walk in. Everyone at Theory is incredible. I'm never going anywhere else!

Ciramarie is my hair stylist. I have got my hair cut from her 4-5times now, every time very easy to…read moreschedule, awesome smelling products used and hair styling is impeccable! I always leave from there feeling radiant and confident and love that there is a whole downtown to show off my new haircut. I always recommend my friends to go to her! Thank you Ciramarie!

I cannot recommend my hairstylist enough! She absolutely nailed my highlights, the color is…read moreperfectly blended, bright without being brassy. I've gotten so many compliments! On top of that, her haircuts are amazing. She really listens to what I want, gives helpful suggestions, and makes sure everything frames my face perfectly. My hair feels healthier, lighter, and so easy to style now. She's professional, friendly, and makes every appointment such a great experience. If you're looking for someone who truly knows how to do beautiful highlights and give a fantastic haircut, she's the one! Already looking forward to my next appointment ‍ With Alisia

Alma did my balayage and cut and I'm in love! Perfect blend, gorgeous dimension. She's amazing at…read morewhat she does -- highly recommend! 10/10

Another great experience and this time with Jay. I showed him some pics and he knew exactly what to…read moredo and did such an amazing job with the cut. I wanted long layers with framing in the front and he did just that. Thank you. So easy to schedule via Yelp, too. I'd definitely go back here again next time.

I did not receive a service from this company, but I did reach out via Yelp to come in for a…read morehaircut, in which they provided a price list almost immediately. When I asked about availability, they left me on read. I don't feel this was professional. Just in case people want to utilize that feature to make an appointment, they may not be as responsive on Yelp as it seems.

I booked an appt with Keema the day before my baby shower because I was in a desperate need of some…read moreself care and refreshed highlights! She and I were so in sync right from the get-go. We had the initial consultation and I felt like she really listened. I wanted more blended cool tones and what I called "ponylights". Keema affirmed she understood what I wanted and told me I wanted lived in color. I definitely appreciated her for listening! After 4.5 hours in the chair, she miraculously transformed my hair. I also have to give her so much props for accommodating me while I was 33 weeks pregnant so she made sure I was hydrated and comfortable in the chair and at the wash station. She tightly curled my hair so that the next day, I would have loose curls for my baby shower event and one less thing to do. Thank you for the wonderful experience and can't wait for more self care sessions with Keema!

I was ready for a change, so I came in a couple weeks ago for a new hair style and a balayage to…read morelighten my hair. Jamie worked on my hair and she was amazing! Jamie is very personable and professional. I knew I was in good hands almost immediately. She understood what I was looking for and did an awesome job with my color and style. I have received several compliments on both the color and cut. I highly recommend Jamie. I'll definitely be going back.

Moved back to the Bay Area recently and was looking for a new hair salon. I booked a haircut…read moreappointment with Liza through their website. Process was super easy and quick! Location -- Plenty of parking in the plaza. It was little confusing where the front is but if you walk down the street, you'll see the sign up the flight of the stairs. Salon interior is super cute and modern. Cut -- I got a simple bob and Liza did a great job. Conversation flowed nicely and didn't feel forced. She was really sweet and listened to everything that I wanted and asked questions along the way to make sure I felt comfortable. When styling, she took her time to make sure it looked perfect. I loved how it came out and would definitely come back. Thank you Liza!

We had an appointment with them. When we reached there no one answered the door. Called the place…read moreand no one picked up. Waited for sometime but no one responded or called back. This is very unprofessional.

i had a great experience with Wendy. She understands Asian hair and was able to provide an…read moreoutstanding easy to maintain haircut...I will be going back to her again. :)

I am a repeat customer now !…read more I am in love! First time visiting the salon. I saw a Groupon deal, but I ended up reaching out to them directly just to see the place and get a sense. Joe (Joseph Jabsi) is everything you could ask for in a hairdresser. He knows his craft - he expresses his opinion about what type of hairdo would accentuate your features, as well made a lot of recommendations as to how to take care of my hair. He gave me the best haircut best highlights, and lowlight and a hair cut! On top of it, he is a delightful person to talk to. I literally put my phone away and enjoyed my experience with him for hours. HIGHLY RECOMMEND JOE! PS I have curtly hair that I like to use straight once in a while. I have a Mediterranean hair - all of it is complex.

I rarely leave negative reviews, but I feel obligated to share my experience. I met with stylist…read moreLily Costa. I paid over $700 for tape in hair extensions and $350 plus 20% tip for installation of the tape in hair extensions. Within days, multiple extensions began falling out and some extensions were already twisting. I immediately contacted the stylist, documented the issues with photos, and returned for a correction appointment. Despite the repair, additional extensions continued to fall out shortly afterward. Throughout the process, I made efforts to resolve the matter directly and professionally. Rather than acknowledging the possibility of an installation issue, responsibility was repeatedly shifted to potential hair-loss concerns. However, the extensions that fell out still had significant hair amounts of my natural hair attached, and a second stylist who evaluated the installation raised concerns about the amount and placement of hair within some of the extension sandwiches. What I found most disappointing was not just the installation itself, but the lack of accountability when the problem persisted after corrective work was performed. I spent additional time, money, and effort trying to have the issue addressed, yet I was repeatedly asked to return for further evaluations after already making a trip for corrective work. After extensive discussions and continued documentation of the problem, the stylist stated I was threatening her by saying I was going to leave a review of her work. She mentioned that she would offer me a partial refund of $100 to resolve this matter but I am not to leave a review of threaten her. Apparently telling her that her work was not adequate is considered threatening. After telling the stylist that $100 was unacceptable she eventually refunded $150, but does not change the fact that the extensions failed almost immediately after installation. My expectation when paying for a professional extension installation is that the extensions remain secure for more than a few days and that legitimate concerns are addressed without the customer having to repeatedly advocate for themselves.

First of I want to give a huge shout out to the nine two five salon team both in Hayward and…read morePleasanton. I found out my goddaughter's hair was severely matted and started calling around. My boyfriend's childhood friend who also happens to be a hairstylist in the San Ramon area told me to call nine two five salon. I called the Hayward location right away since I'm very familiar with them and have gone to them in numerous different occasions. I called and spoke with Rebecca from the Hayward location and asked if anyone can detangle hair in either of their location. She got back to me in less than 15 minutes and was able to find Madison for me from their Pleasanton location. I booked right away for a Thursday morning appointment and the rest was history. We showed up Thursday morning and Madison did her thing. One of my biggest appreciation for Madison is her compassion for my goddaughter. She saw the stress in her eyes and really wanted to help her preserve her hair. Madison communicated with both me and my goddaughter about the what-ifs and how she was gonna proceed in case she couldn't save her hair but she made sure that every step was explained. Madison was very patient and made sure she didn't stay in one area of her head because her head was going to be tender. Madison brushed out my goddaughters for as long as she could. Honestly, I think the whole process took anywhere from 10-13 hours give or take split between two days. Madison had to move her schedules around just to accommodate my goddaughter. The end result was amazing. My goddaughter was extremely happy and excited with her new hair. She showed it off to me and sent me a bunch of pictures overall being happy and thankful that I found Madison. So if you're looking for someone to do detangling on your hair or really anyones hair, Madison is your go to person. Her rate wasn't bad at all either. All in all, shout out to Madison, thank you for the patience and compassion you've put in on taking care of my goddaughter. Know that it meant so much and you're an amazing hair stylist and an amazing person.

I got my hair cut and styled here by Chellsie and Jovana. They both are the sweetest and very very…read moretalented. The whole experience was comfortable and not awkward at all. I walked away with the best haircut of my life. I never want to get my hair cut by anyone else again

Melanie is the BEST blonde specialist in the business! I always walk away feeling my best. Not to…read moremention, Melanie is such a kind-hearted and funny person. Love being in her chair!

I hate to even write this because I'm a service provider as well..but this was my first time at…read morethis salon and I'm truly devestated by what should have been a simple trim turned into a butchered haircut.. luckily the hairstylist is moving locations..I'll let the pitcures speak for themselves..

Rachel is the best hairdresser I've ever had, especially for curly hair. She truly understands…read morecurls and cuts your hair in a way that works with your natural shape and texture. She's professional, talented, and always does an amazing job. The salon is easy to get to with lots of parking. I highly recommend her!

Sarah is a fantastic stylist. Don't hesitate to book with her. I first went on a whim after seeing…read morea friend's haircut, and I'm glad I did. She's easy to schedule with, very accommodating, and consistently delivers. I've seen her five times this past year, and each time she tailors my haircut to the reference photos I bring while adjusting it to fit my head shape perfectly. If you're looking for a great men's cut at a reasonable price, she's your go-to. Always a smooth, pleasant experience and an excellent haircut.

Looking for someone who could cut asian men's hair, and went to Chris after reading other reviews…read more I was very happy with the haircut she gave me, and was even complimented by kids when I got home. Will definitely be going back.