Stopped in for a few items and had lots of questions about laser levels. The tool department…read moreassociate did a great job answering all of them. After talking through my needs, they helped me realize that I probably didn't need the more expensive Milwaukee model and that a Bosch laser level would be a better fit. They also pointed out that Home Depot was running a special sale with a better price. I really appreciate that kind of open and honest customer service. Instead of trying to sell me the most expensive option, they helped me find the product that best fit my needs. That kind of integrity makes me an even more loyal customer.

Recommended by our contractor for kitchen handles. Big bright hardware store with helpful,…read moreknowledgeable workers. We got assistance and guidance from Virginia in the gallery, she wasn't at all judgemental when I was originally looking for the cheapest. Their cheapest are still pretty good quality. There was no upsell, and she was able to show the clusters of price ranges in their very large showroom so we could avoid the oh my gosh level of pricing. Currently, the best deal by far for all brass is Astor Marris but prices are fluctuating dramatically differently by brand. Their lowest price kitchen and bathroom pulls are not cheaply made products, they start at good, lots of intermediate better, and a startling selection for those for whom money is no object. We also got some work gloves and a smoke detector for good prices (better than Amazon).

Fairly new location... I love this store , very kind and professional staff... excellent prices and…read morea good selection of tools ... very clean store .. highly recommend this store for good tool pricing

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Good selection and prices. It's like a grown man's candy store. I've always had friendly, very…read morehelpful service.

Had a very very very bad experience....ordered a electric trimmer at the falls location. Wasnt in…read moreshock there; so they where going to ship it to me from the Northshore location. A guarantee that I would get it the same day by 8pm. Never came so called (the order was suppose to be delivered by stupid Uber/Door Dash), then the store said ok by next morning from 630 till 10am...never came. So called again...guess the order was processed to the store but the dumb uber/door dash never picked it up. So went to the falls location then and canceled the order ($250 order canceled). Even said maybe use a service instead of Uber/ door dash cause if not wanting to work the order will never be picked up. Store had nothing to say!!!!!

Ralph was great! We were in the paint section and looking for a color we found online. He asked if…read morewe needed help which is always great! He was very knowledgeable about what we were looking for! Amanda assisted us as well! She was very sweet and knowledgeable as well. They both gave us great customer service and showed how much they valued us and our time. Gratitude!

Our True Value got a new interior face lift, with a nice cash wrap. The layout of the store is more…read moreattractive, modern, and efficient. I got the same great service I've always received form this local gem. It's nice to have a hardware store right in town. I can't tell you how many times I've had to duck in here for nuts, bolts, screws, spare parts, spray paint, grill supplies, etc. I've always liked this store.

I love coming here! Every time I come in to the store the staff are super friendly and awesome!…read moreRecently they helped me finding a new toilet bowl handel quickly and directed me where to go in the store. There were multiple options for different types of toilets which was helpful and the price was great as well!

Today I needed 4 drawer pulls and 12 matching knobs -- ideally in a bronze finish. BAM! Had them in…read morestock! I also wanted to get specifications on a complicated hardware device. Though these were not available, staff went online to find what I needed, called the supplier, then suggested I go to the supplier showroom to check them out. Competent, friendly service with excellent hardware options.

On our quest to find new switch plates and hardware for the kitchen, we stopped at this Neu's…read morelocation (there are two). It was "ok". There's a lot of selection here - a lot! The issue is that the space is small which makes it difficult to see everything as its all crammed in, floor to ceiling. The switch plates we had come to see were hung about 6' above the floor making it hard to see details. Honestly, it was just overwhelming and we soon gave up. Staff at this location was really helpful - we were greeted immediately and asked if they could help us find something. I appreciate that. Also, this gallery is connected to the main hardware store so you can get several errands done at once.

Couldnt possibly think they could sink any lower. They did. Ordered online. Arrived. Menards own…read morepolicy and EMAIL states show your handicap placard and are "welcome" to pickup your order in the backyard. What is not educated or explained to the security guards is you have to have your order number. Your confirmation #. Sku # etc etc. they clearly have no concept on the full scale dynamics of communications to general public.

My favorite home improvement place now. What I REALLY like is the option to get rebates, it does…read morerequire some work on your end but worth it when comparing the pricing to other options. I always send in the rebates and that will give me more money for future Menards shopping. I sometimes get confused when in the store, as a new home I am green to this type of shopping. There is always an employee to help and other Menards shoppers are often super helpful too.

Nice Ace store, super helpful staff. But an FYI THEY CHARGE $2 to accept your prepaid shipping UPS…read morepackages

Great little hardware store to have in town. Very helpful staff. We get supplies here, odds and…read moreends, tool rentals etc. at a good price. They will take UPS as well!