Had a very very very bad experience....ordered a electric trimmer at the falls location. Wasnt in…read moreshock there; so they where going to ship it to me from the Northshore location. A guarantee that I would get it the same day by 8pm. Never came so called (the order was suppose to be delivered by stupid Uber/Door Dash), then the store said ok by next morning from 630 till 10am...never came. So called again...guess the order was processed to the store but the dumb uber/door dash never picked it up. So went to the falls location then and canceled the order ($250 order canceled). Even said maybe use a service instead of Uber/ door dash cause if not wanting to work the order will never be picked up. Store had nothing to say!!!!!

Ralph was great! We were in the paint section and looking for a color we found online. He asked if…read morewe needed help which is always great! He was very knowledgeable about what we were looking for! Amanda assisted us as well! She was very sweet and knowledgeable as well. They both gave us great customer service and showed how much they valued us and our time. Gratitude!

Today I needed 4 drawer pulls and 12 matching knobs -- ideally in a bronze finish. BAM! Had them in…read morestock! I also wanted to get specifications on a complicated hardware device. Though these were not available, staff went online to find what I needed, called the supplier, then suggested I go to the supplier showroom to check them out. Competent, friendly service with excellent hardware options.

On our quest to find new switch plates and hardware for the kitchen, we stopped at this Neu's…read morelocation (there are two). It was "ok". There's a lot of selection here - a lot! The issue is that the space is small which makes it difficult to see everything as its all crammed in, floor to ceiling. The switch plates we had come to see were hung about 6' above the floor making it hard to see details. Honestly, it was just overwhelming and we soon gave up. Staff at this location was really helpful - we were greeted immediately and asked if they could help us find something. I appreciate that. Also, this gallery is connected to the main hardware store so you can get several errands done at once.

Been here several times, and I have consistently found the staff to be friendly and helpful. I…read moreusually have a question about where to find something, and they always seem happy to help track it down. You never feel like you're a burden, and that makes all the difference. Thanks!

I went to the Germantown Ace store to have a broken Craftsman socket warrantied after it split open…read morewhile I was doing a major project at my house. I was told by the owner that his store doesn't warranty Craftsman products. When I asked why not, he alleged that he would be out of business in a week if he did and that he loses money to ship broken tools to Craftsman. He said I would have to drive 15 miles to the Lowes store in Wauwatosa to get a replacement. This greedy shyster is more than happy to sell Craftsman products all day long for profit but won't do the mandatory support of the product after the sale. They're the worst and they won't see another dime from me!

These guys are amazing.Johnstone Supply is known nationwide by professionals in the trades, so…read moreyou're liable to be rubbing elbows with pros in heating, air conditioning, refrigeration. When I need appliance parts, these are my go-to guys. If you know what you're doing, this is the place to go. If you're a rank amateur at appliance repair, you'll find the counter men here to be helpful in making sure you get the right part. You might want to avoid going first thing in the morning or late in the afternoon, because it's prime time for field guys to be replenishing supplies and getting parts for their immediate tasks. Also bear in mind that these guys are parts pros, and not repairmen. Don't be looking for advice on diagnosis of a problem nor advice on what is wrong with your dryer/refrigerator/washer but you can expect to get the parts you need for your repair. Parts are sold here at a fair price. (They usually have lower prices than the Internet parts depots, and you'll have your parts today.) This location has been keeping my furnace, washer and dryer operating for many years. Well, okay, I've been keeping my furnace, washer and dryer operating for many years but it's been with parts supplied by Johnstone.

From the owner: Johnstone Supply Milwaukee is a leading HVAC/R Wholesale Distributer with access to over 70,000…read morelocally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

Our house was built in 2017, and windows were installed by a company that is no longer in business…read more We recently had our basement finished, and the company that finished it broke the latches on our egress window. They refused to fix it. We struggled to find a company that would repair windows. We called the builder of our house to see if they had a recommendation for us. They recommended that we see if Bliffert would be willing to help us out, as Bliffert is the current company that they work with for windows. We were pleasantly surprised that Bliffert agreed to repair the window if we found & purchased the parts. I appreciate the work that Bliffert did for us tremendously. No one else was willing to do the work, but Bliffert was, and they were such an easy company to work with. Thank you so much. We'll be sure to reach out to Bliffert down the road when we need to replace windows, and will recommend the company when asked for a referral.

From the owner: Six-generation, family-owned, Bliffert Lumber and Design is the trusted resource for contractors,…read moreDIYers, and homeowners in Germantown, Menomonie Falls, Mequon and the surrounding areas. A full-service lumberyard, building materials supplier and design center with showroom, we offer a great selection of high-quality products and services that include lumber, a vast selection of windows and doors by series type, material, color and more, brand name cabinetry and countertops, custom millwork, and a professional design team providing creative design services for kitchens, bathrooms, mudrooms and more, plus repair services for storm and screens. For new builds, remodels, home improvement projects Bliffert is the go-to choice.

I'm glad that we have a local Rockler store. This is the place if you are looking for high quality…read morewoodworking items. That includes equipment, fixtures, jigs, hand tools, finishes, and a whole lot more. They usually have staff available to help you out as soon as you enter the front door. On this trip I was looking for specific sanding drums for a Rigid benchtop sander. They had exactly what I was looking for, and the price was reasonable, which you can't say about everything there. If you are a woodworker, you really need to check this place out. Bring your checkbook, or Visa or Mastercard.

Disclaimer: I know nothing about woodworking or hardware, but I tagged along with someone who does…read morehave expertise in those areas. Interesting place to wander about. Lots to learn about craft and larger project wise. Quite an impressive selection and range of tools and other materials. The staff (two gentlemen) were very friendly and knowledgeable. I did notice flyers for a variety of classes they offer for the public. I'm curious to see what I could learn to build. Making as an activity is always fun! They also help you bring your purchases curbside to your car. Which is helpful as some of what you can buy is very large and/or heavy. Neat learning experience!