Dr. McLean and Dr.Patel from the Grand Dentistry are absolutely amazing…read more I used to be a patient until 2019 before moving to California. Given how professional and understanding they are, I made a few trips from California to Chicago to fix some issues with my teeth and they have done a stellar job once again. If you just moved to Chicago or looking for a new dentist, look no further. This is the place to go!

Dentistry in the time of COVID... I have been a patient of Grand Dentistry for a couple of years…read morenow. Of course, my routine checkup and cleaning were scheduled during the height of the pandemic, when everything was shut down. Even though the office was undoubtedly operating on a skeleton crew, I was able to easily reschedule by phone. When I made the call, I opted for a June appointment, figuring that things would be *mostly* reopened by then. Well, the appointed day (today) rolled around, and I ventured to my appointment (Note: the office recently moved to a new location, just a few blocks away from its old office on Grand). Although I was nervous about going in for what is arguably an elective procedure, I am so glad that I did. The new procedures require that one not wait around in the waiting area, so I can't really say that much about that portion of the practice. The new rooms appear more private/set apart and I noticed the receptionist wiping items down constantly, as well as the hygienist taking extra precautions. Most importantly is the professionalism of the staff and Dr. Patel in making sure that I felt comfortable and at ease. Going to the dentist can be nerve-wracking, and this uncertain time can amplify the sensation. I am glad that I didn't put off this routine appointment any longer, as my teeth now feel squeaky clean after 3 months of quarantine/stay at home orders.

Dr Scheffler is an incredible dentist who prioritizes his patients and their needs. He is so gentle…read morein doing his work that it's basically pain free. He listens and cares. The office is a great experience too! I'm can't recommend them enough!

Very easy to get an appointment, family run office, very relaxing great care - repaired a chipped…read moretooth quickly and looks great!

When I called the office after the incident on 5/27/26 in an effort to resolve the matter…read moreprofessionally, El appeared very indifferent regarding both our experience and our history as patients of the practice. During the conversation, she expressed that she was tired of speaking with us and asked what we hoped to gain from the conversation, which made me feel dismissed and devalued as a patient. At one point, it also felt as though she was attempting to end or hang up on the conversation rather than help find a resolution. Please do not perceive like there was an attempt to resolve the situation on Google reviews by asking me to call the office. Because of the negative interaction with El, I would prefer for a different staff member or member of management to contact me moving forward, as I have already made the effort to call the office myself in hopes of resolving this matter respectfully. As of this review 5/29, it has been 24 hours since this unfortunate and distressing situation occurred at ORA Dental Studio Gold Coast, and no one from the office has attempted to reach out to resolve the matter, despite the fact that I made the initial phone call after the interaction in an effort to address the issue with their front office team professionally and respectfully. As a healthcare provider, it is in the best interest of any practice to value, retain, and care for its patients. Unfortunately, this experience reinforced my belief that this business operates more transactionally than relationally. Their poor communication affected not only one patient, but two, and at no point was there accountability taken for the clear miscommunication. What was most disappointing was being met with a lack of respect, empathy, humility, professionalism, and compassion throughout the situation. Long-term loyalty no longer appears to matter to this office, despite years of support and trust placed in their care. To further add to the frustration, I even requested copies of my dental X-rays yesterday and still have not received a response from the office staff. The continued lack of communication and follow-through has only added to the disappointment surrounding this entire experience. Patients deserve compassion, communication, professionalism, grace, and understanding -- especially long-term loyal patients. Employees should never be placed in positions where they stop viewing their work as a calling to serve others and begin seeing it only as a paycheck. Healthcare should always remain patient-centered, with care and humanity at the forefront of every interaction.

Recommend visiting Dr. Kralj. Great dentist office, really quality care, and a beautiful space…read more Good location in Gold Coast.

Awful. Do Not Go Here. Will charge you full price months after using insurance. Then they say a…read moremanager will call you, and they never do, and then they send your bill to a collection agency. They are being reported and will be investigated.

Is this place closed? I have been a regular here for about 4 years and all of a sudden I can't get…read morethem to return a phone call or to answer my online request for an appointment...I don't understand. Also why don't we just make a 6-month appointment when I leave my current appointment? They say they'll contact you and then don't. Do they not need the business that badly that they don't follow up for regular cleanings at regular intervals? Perhaps they aren't making any money off of me since I have great teeth and haven't ever needed anything but my usual cleanings and check-up...if my current insurance offered other convenient options I would definitely switch and will be switching insurances this upcoming open enrollment.

We were patients of Downtown Dental for 7 years and toward the end, it was a joke:…read more - Constant dentist/dental hygienist turnover - Constant upselling and non-stop texts to book appointments - My husband's permanent retainer that they bonded and broke within a week. After they replaced it, it cracked again within a week. After a 2nd bonding, it fell off. They never referred him to an orthodontist. The quality nosedived after the practice was sold to a private equity firm. Thanks, private equity, for ruining a perfectly good dental practice!

I really love this dental office. The staff are always friendly and kind. They are efficient and I…read moreappreciate their quality of care.

I have been wanting to start my clear aligner journey for a while now, but have always been so…read morehesitant because Invisalign was personally out of my budget. I then discovered Smile Direct Club a few months ago & it seemed like a way better option for me. I was so excited to go to my first free 30-minute scan & honestly, it went a lot better than I expected! Nermin took care of me & he was the sweetest! He explained everything very well & left me feeling way more confident in my smile & the progress it could make. I then waited 72 hours to hear back from them. I encountered some complications with my own personal dentist so it took me a while to actually start my treatment with Smile Direct, but I finally went back today to get a re-scan & to my surprise, Nermin took care of me again! Very professional & clean. I've read thousands of mixed reviews on Smile Direct Club, but at the end of the day, everyone's smile is different & the way the treatment goes varies for different groups of people. Some have positive outcomes & some don't, that's just how it is. I'm confident that if I follow my treatment plan to the tea, I'll see great results I can't wait to receive my first set of aligners! If you do decide to give Smile Direct Club a chance, I highly recommend visiting this location. Great people & great vibes

So i made an appt here at 530 pm. I had endless text…read morereminders throughout the day. Finding street parking is a little tricky but they do have parking validation at the whole foods building. There wasn't any one at the desk when i arrived but there was another patron sitting and waiting so i just sat down next to him. 10 minutes passed, someone came to get him and ask me to check in on an ipad. After checking in, no one came to check on me. I guess someone forgot what they were doing because at 630 another employee told me they were closed now. I was pretty upset so they squeezed me in and did a scan. I ended up leaving at 745. A simple appt turned into a long process. This is my 2nd time doing a refinement. These scans must not be as good as they claim to be because my aligners never fit correctly. I'm going to wait till the end of this cycle to do a review on the smile direct site but in the mean time, this location needs to get it together.

Dr Ingallinera was a great dentist - very knowledgeable and friendly. My teeth felt great after my…read moreappointment with him.

I had such a great experience at Hinsdale family dental. I went for a cleaning and to fix a chipped…read moretooth, and could not have been more satisfied with the results or service. Dr. David Ingallinera and the rest of the staff are true professionals, and they are able to answer any questions you may have. I will be returning. BTW, great prices!

I can't say enough good things about Dental Hygienist Vanessa! I came in as a new patient feeling…read morevery nervous. My mental health hasn't been great, which meant my dental health had also fallen behind, and I was honestly a wreck walking in. From the moment I shared my struggles, Vanessa made me feel truly seen, not judged. By the end of my very first visit, I felt so comfortable and reassured. When I returned for a deep cleaning, I was dreading it. My gums were tender and since she needed to go under the gum line, Vanessa recommended numbing my mouth to make sure I didn't feel any pain. She constantly checked in to ensure I was comfortable throughout the process, and it truly made all the difference. I didn't feel a thing, the scraping felt far less intense, and I was shocked to have zero pain the next day. On top of that, she worked so quickly and efficiently that I left the office floating. For the first time in my life, I'm actually looking forward to the next part of my cleaning. I've never felt so welcomed at a dental office. Dr. Isabella was also amazing--she pointed out important things about my airway and mouth anatomy that no other dentist has ever mentioned, and connected them to symptoms I've been experiencing. She's already put me on a path to addressing issues that could really improve my overall health. If you're anxious about the dentist, behind on cleanings, or just want the best care possible, Vanessa and Dr. Isabella are truly the dream team. I'm so grateful I found them!

I was a brand new patient . I had tooth pain...made my appointment the night before and by 3pm…read moretoday...tooth was fixed !!! Thanks