Expired Botox?? Filler that migrates?? I haven't encountered any of these issues at blisspoint! Actually, I noticed when I go to blisspoint for my Botox, it seems to last almost 3x longer than when I go to some random clinic off Groupon! I believe the head nurse has almost 20yrs experience in the industry and you can really tell by the quality of their patients treatments. I've had my lips reconstructed by the practitioner Cindy! After working with blisspoint you won't want anyone else touching your face! read more

Bliss Point Medical Spa - Medical Spas Near Me - Los Angeles, California

I have been a client of Bliss Point Medical Spa in the past, but I will not be returning. My experience today was incredibly unprofessional and raised serious concerns about their clinical communication. I reached out via email to ask a technical question about the Rejuran treatment. Specifically, I wanted to clarify which version of the product they are currently using, as there is a significant distinction between the injectable form and the topical serum. After receiving no response to my email over the weekend, I called the spa today to get information. The person who answered, Henry, was dismissive and unhelpful. When I explained my question, he repeatedly asked what I was trying to ask, despite me having just clearly stated it. It felt like he was intentionally feigning confusion rather than admitting he did not know the answer. When I finally asked to be transferred to a clinical coordinator or someone knowledgeable who could clarify the product, he paused for a long time before telling me he was just a scheduler and could not help. I then asked why he did not connect me with someone who could answer the question from the start, and he merely replied that they were busy and offered to have someone call me back. If they have an email address for inquiries, they should monitor it. If they are going to list a phone number for questions, they should have a system in place to connect clients to someone who actually understands the services they provide. Instead, I was treated like an inconvenience for seeking basic information about a treatment involving my face. The lack of accountability and the dismissive attitude are not acceptable for a medical spa. I have zero confidence in their process and will be taking my business elsewhere. read more

I treated myself to my first Potenza microneedling experience for my 46th birthday and I can't tell you how happy I am! Cindy and her team are incredible. Their glass skin is just SO pretty. They are professional and definitely know what they are doing. The office is beautiful and clean. As far as the potenza goes... though I will say that the numbing works but dang were my cheeks juicy during the process. They offer a stress ball and boy did I need it. I also kept chanting "beauty is pain". Once I finished the cycle of 3 treatments, my skin truly is so radiant and smooth. I get compliments ALL THE TIME. Happy to be in maintenance mode now. Finally I got laughing gas at my 4th treatment and it is the way to go! Not sure why I didn't do it before. Highly recommend! read more

I've been a regular customer here and had prepaid services remaining. When I requested a refund for services that were not rendered, I was told the services had "expired," even though there was no written expiration policy disclosed at the time of purchase. What I found most concerning is that the business refused to issue the refund unless I signed a confidentiality agreement preventing me from discussing my experience. Conditioning a refund on signing a confidentiality or non-disparagement agreement was not part of the original transaction. Based on my understanding, this practice appears inconsistent with California consumer protection laws, which prohibit businesses from withholding refunds or imposing new conditions that were not disclosed at the time of sale. I'm sharing this so others can make an informed decision and ensure that refund and expiration policies are clearly provided in writing before purchasing prepaid packages. If you've had a similar experience, feel free to reach out to me privately -- I'm interested in understanding whether this is an isolated issue or something others have encountered as well. read more

I tried out Potenzas full package with PRP and exsosomes but honeslty do not see much a strong difference for 4,000. I developed alot of acne around my jawline I never had before.. not sure if its hormonal, but was never prone to acne in that area. I mean each session is over 1k I expected alot more results, I use a well rounded skin care routine and watch my diet most of the time. I hoped for stronger results for my marks and lifting effects. I know theres an option for more session but pretty discouraged to continue after the results and cost. ( FYI I do not have severe acne or cystic but alot of pigmentation) I was offered a complimentary treatment due to some skin concerns and lack of results on my end. However, I was later told I would only be able to receive it if I took down my review and wanted to continue my relationship. I did not know that there were conditions to the offer. The Potenza treatment has left me with better texture and brightening, but it did not help much with my pigmentation and post marks. read more

Bliss Point Medical Spa - Medical Spas Near Me - Los Angeles, California

I had just gotten my first experience with microneedling with PRP with Nurse Hannah and she was amazing at helping me relax and the treatment went very smoothly. I'm usually afraid of needles, but the pain is minimal with the numbing cream. Will definitely be coming back again, next time I am confident and willing to try Potenza as Nurse Cindy recommended for my skin :) read more

Got potenza micro needling by Hannah. It was pleasant experience: customer service, education on the procedure, facility cleanliness, and procedure. Will be coming back for sure read more

Bliss Point Medical Spa - Medical Spas Near Me - Los Angeles, California

I came here three times in 2024 for Masseter Botox. The first visit was with Cindy and it was fantastic. Really easy to schedule, she dosed me normally, the Botox lasted 3 months and I had only one small minor issue with my follow up appointment. Cindy told me to come back in 3 weeks. When I texted their office to move my check up appointment one day they told me I had to pay a $100 deposit and the complimentary time frame is within a week then later texted it was the 2 week mark was 1/24. Now I have to pay because I was out of the time frame. Cindy told the front desk person who checked me out to schedule it for 3 weeks since it was Masseter Botox. I let this one go because they were still new at the time and it takes a bit to adjust. Seems like it's a family owned business. My 2nd visit was 7/19 Scheduling was simple and easy This time I had the other owner who was cold. No hi, hows it going thanks for coming back. She maybe said 5 words to me and didn't check in to see how my results were or if I wanted to change anything. My dose remained the same here. When I booked, I had mention that I did not want to use Botox because the solution wears off in one month and wanted to opt for Dysport or Xeomin. When she came in this was not addressed and she just treated me and I was on my way. My 3rd visit was 9/20 I texted and noted that my treatment from 7/19 did not last long and wanted to make another appointment. It lasted for about one month and wore off. New photos were taken but it was not addressed what solution was used and why it didn't last long. I had the other cold owner again (not Cindy) My dosage doubled this visit.regular dosage: 10 on one side, 15 on one side. She suggested 25 on each side this visit. I mentioned again to please not use Botox bc it wears off quickly and I would prefer Dysport or Xeomin. I trusted her and just went with it. I'm not really happy with my results and service here. They lack of follow up and just kindness when you're being treated. She probably said 6 words to me again. Improvements the business can make: Better follow up with customers Spend more time chatting through "what are your goals for this visit, how was your last visit ETC" Double check which solution the patient wants to use Dose accordingly - I feel like we could of tried 18 units on each side but 25 was just to make a sales goal. I found them on TikTok and really wanted to support a women owned business. I spent over $1,000 just for mid level service. Kind of bummed. read more

If you're looking for the PERFECT LIPS, you must trust Cindy at Blisspoint! Cindy's magical touch and skills are so so worth it. At Blisspoint, they really have perfected their process. Trust the process. 5 years ago, I had my first lip injection and was traumatized by the outcome. My boyfriend would tease and say "quack quack" to me because of my #DUCKLIPS #TRAUMATIZED. I have been wanting to fix my lips and was introduced to Cindy about 3 years ago. She completely changed my lips for a natural, but cute pouty look. She gave me exactly what I wanted from the get-go! First Day of the lip filler - your new lips will be very swollen. You can be in shock, but Do Not Worry. They will SET NICELY! #TRUSTME #TRUSTCINDY #TRUSTBLISSPOIINT. My experience has been very positive, and my lips have settled perfectly into the cute and sexy pout. I asked her the other day "Cindy, how do you know? How do you know how much to inject? How do you know that it will swell down to the perfect lip shape?? She smiled and said, "I am blessed to have so many patients trust me with their lips, so I keep perfecting my skills on a daily basis!" They are setting so nicely that I am ready to buy more lip liners and new lipsticks from Chanel. #HappyMe #SexyCuteLips #CindySkillsAmazing THANK YOU SO MUCH CINDY AND THE BLISSPOINT TEAM! read more

Bliss Point Medical Spa - Medical Spas Near Me - Los Angeles, California

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The friendliest and loveliest staff. I wouldn't go anywhere else. Their expertise is unmatched!!!

A few months back, I went to Bliss Point to get Masseter botox and had such a lovely experience! Service: 5/5; It was amazing and every single worker here was super nice and made me feel comfortable. I was pretty nervous because it was my first time getting Botox lolol Procedure: 5/5; It was extremely quick and very painless. I would rate the pain like a 1/10! It felt kinda like a little pinch so if you are fine getting ear piercings, this should be a breeze:') I've seen slimming in my face and have felt so much relief in my jaw. None of the pain/tension I would normally feel due to Tmj has been felt and it's been SO NICE! Experience: 5/5 It was a fast, pleasant, and positive experience and am so excited to come back for some other treatments! This medical spa is located in such a nice area and even though the parking lot is small, there is plenty of parking in the street and the neighborhoods if you're okay with a super short yet very nice little walk past some houses:) read more

Bliss Point Medical Spa - Masseter botox - Medical Spas Near Me - Los Angeles, California

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have been a loyal customer and friend with Cindy since day one after treatment with her, I dont get it why ppls leave negative reviews for parking?? are you serious? parking lots are not controlled by business.... I live in bay area but visit cindy regularly for my beauty needs, sculptra, potenza, ultherapy, just to keep my face tight. She is very honest and never trying to sell you some treatment when you dont need it, I dont remember how many times I ask if I need to add a little more filler to my lips and got rejected/...lol :) read more

TERRIBLE SERVICE, NO CARE FOR CLIENTS! They only care about the influencers and celebrities that DO NOT PAY! They ruined my skin with the POTENZA machine and ruined my neck which I hope heals or goes away at all! I asked them for a partial or refund and they were not taking accountability for my neck that is ruined and scared for maybe the rest of my life! They were so aggressive with my skin using the machine was terribly painful and way more invasive than Morpheus when I did it a year ago. I came here and sadly it was a huge mistake trying a new place. They didn't listen to my needs... and my skins needs! Also didn't want to shave my face hairs because it breaks me out every time!! I am not able to remove hair on my face because of this and CINDY preceded to do it anyways saying I don't know what I'm talking about. Very unfortunate and sad that they are so careless and don't listen to clients! I spent 4 K here all to have a neck that looks old and scared and a face that is WAY more broken out and skin barrier demolished left red and raw on my chin from how intense they went. DO NOT RECOMMEND AT ALL!! Also bad parking situation! False advertising Very pushy saleswomen when it came to products and buying packages which was vocal about not wanting to purchase products at the moment they wouldn't take a no for answer by then making me feel bad by saying well this is the only products that I've seen work so... all around horrible traumatizing experience and I truly WARN everyone thinking of coming here. They don't know how to PROPERLY USE SUCH DANGEROUS MACHINES :( read more

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I recently came in for a consultation with Cindy - I've never had any type of treatments done to my face - so needless to say I was bit nervous. As soon as I walked in, I was greeted with a warm welcome and immediately felt at ease. I've been to many spas but this one just had a nice, cool vibe about it. Not only did it smell nice, it had a pleasant aesthetic throughout. After some initial paperwork, I was escorted to a salon room where I waited for my consultation. Meeting Cindy was really great. She clearly explained what procedures I should do and how often. She answered all of my questions and addressed any concerns I had. Overall just super knowledgeable and kind. I didn't get anything done after my consultation (I'm still thinking about it all) but I know I will be coming back here and soon! read more

Hannah is the best! Went in a few weeks ago for a consult. She was so attentive and patient when I explained what I wanted to do. She carefully evaluated my face and provided me multiple recommendations. Coming back in a few weeks to get my Potenza done - can't wait! read more

This review is overdue. I went initially for a consultation a couple of months ago. Hannah was so nice and gentle. I told her I have a zero pain tolerance and made sure I was okay throughout the process. Thank you!! read more

Recently visited Bliss Point Medical Spa for Botox and so happy I did! They have you hold a vibrating wand and it's the best distraction. Cindy is incredibly knowledgeable in injectables and talked me through each area and depth of the needle. She answered my 1000 questions without any problem. They call a couple weeks later to see how it's all settled and if there is something you don't like or need touched up, they welcome you back with no hesitation! Will be back! Thank you, Cindy! read more

Hands down, Cindy is one of the BEST providers out there! I came across her impressive portfolio, and she is all about naturalness and matching the best treatment to fit your needs and objectives. I live in the San Francisco Bay Area and had to drive down to see her in person, and trust me that was one of the best decisions I've made! Cindy is even more beautiful in person and had the pleasure to consult with her my area of concerns and what I wanted to achieve, while strongly emphasized wanting to look as natural as possible. She immediately understood and recommended a few options, not going to give all my secrets, but one of them was the Potenza (RF Microneedling) + Rejuran Healer (Skin Booster for Rejuvenation). This treatment needs to be done in 3 series and then after that, 1x every 5-6 months. So far, I've had my first treatment and after 2 weeks, can definitely tell a HUGE difference to my skin texture and having this natural glow. The other treatments Cindy recommended also made a difference in my overall appearance, I feel it gave me a fresher and a more youthful look. Nothing too dramatic, just subtle and natural improvements. I also want to give a shout out to her wonderful Team. They're very professional and even responded back after hours. This considerable gesture shows their true core values to go above and beyond for their customers. I am very excited to take the drive down to LA next week to see Cindy for my second Potenza + Rejuran treatment. Lastly, I want to say I'm with Cindy FOR LIFE ~ TEAM CINDY! read more

My skin felt like it was aging and not looking my best. Came to Bliss Point Medical Spa and Cindy provided a consultation. She recommended some treatments. I highly recommend Potenza. My skin feels more firm and smooth. Took years off the condition and texture of my skin. Ask Cindy about Potenza. read more

Absolutely love bliss point! The span is clean, new and beautiful. The people working there are all super patient and kind! They have an amazing new client promo for 10$/ unit, which is hard to beat! Definitely found my new go-to place for Botox! read more

THE best! If you need botox. GO HERE. Same for all the services they offer. The ladies here are beautiful which says a lot about a beauty spa. They are also very delicate and detail oriented unlike many other med spas read more

I came in with concerns for acne scarring and after a consultation with Cindy she recommended that I do microneedling with PRP. Happy with results and will be back for another session. read more

I recently received a Botox injection from Cindy at Bliss Point. I received injections for my forehead and under eye wrinkles and the results were amazing. All of the staff I dealt with were very nice and the place was extremely clean. I would highly recommend Bliss Point Med Spa! read more

Went in for trap botox, my shoulders feel instantly better like I'm not carrying heavy tension like I normally do! 10/10 recommend if you have chronic neck/ shoulder pain, the slimmed down neck is just a bonus. read more

This review is long overdue. I have been getting Potenza microneedling done with Hannah and I definitely see an improvement in my skin, overall acne scars and hyperpigmentation has improved. Hannah and Cindy are extremely professional and you feel assured that they only opt to give you the best for your current skin concerns. read more

This spa is top notch. Bliss Point is clean and comfortable, with plenty of convenient parking. Cindy is an incredible injector, full of extensive knowledge and care. This is the only place I go for all my cosmetic needs. read more

I am really happy that I visited here with my friends. It's not the first time I had Botox, I can assure you this is the place to be. A must. My friend is really happy that he looks so naturally 10 years younger but still over 40... damn.. we are too old.. I am no longer visiting my regular. I never felt so confident at this age. we need her touch, Cindy's magic! I read more

Wow! Not only are the staff friendly, they are truly knowledgeable. They are accommodating to your needs and gives honest feedback. Cant wait to come back for my session. read more

Cindy is a true perfectionist is ALL SHE DOES! truly astonishing. Initially I met Cindy when doing hair laser removal, now I do EVERYTHING with her .& I mean EVERYTHING! My skin has never been tighter thanks to her recommendations! She's very educated in her techniques... she is ahead of all the other medspas because she also recommends some Korean techniques that also make a hugeeeeeee difference ! Not to mention her sweet, knowledgeable personality that makes you feel so comfortable and confident with all your treatments ! read more

I went to Bliss Point Medical Spa today for the first time after learning that the medical spa I went to previously raised their cortisone injections prices from $45 per shot to $75. Bliss Point was down the street from where I worked, and I called to ask about scheduling a last minute appointment. They were able to easily accommodate me, and I did end up getting the acne injection for $50. The staff was so nice and helpful upon arrival, I was seen right away, and she told me if I needed to come back for another round of injections on the spot, she would not charge me again. Incredible service - this will be my new go to medical spa spot :) read more

I had my initial treatment of Potenza laser after a consultation with Cindy. She explained the whole process in details and was really friendly. My biggest concern was big pores with some hyperpigmentation. The pain level was minimal and saw a huge improvement with my pores after a week or so. This place had a chic interior design with a clean bathroom as well. The parking was not an issue. There were plenty of parking compared to other places in LA. I would definitely recommend this place to my friends. Thanks Cindy! read more

I've known Cindy from when she was working in Beverly Hills, was THRILLED when I heard she'll be opening her own medical spa. Finally got to visit her new location recently and got my annual botox and fillers done by Cindy. Result? 10/10. I ABSOLUTELY LOVE HER WORK. Fillers looking super natural, she goes through her consultations thoroughly, is patient to hear about all of my concerns, NEVER OVER DOES ANYTHING. Results are always looking natural but better. (OH YES DEFINETLY) Botox is working its' way since it does take few weeks to kick in. :) I have been to several medical spas since I get my chin botox every 6 months or so, had some pretty bad experiences on some of the medical spas in LA. Cindy, never made me doubt with her super sweet, accommodating personality with SO MUCH KNOWLEDGE and goddess looking face (LOL) Definitely recommend for people who are looking for a trustworthy medical spa! read more

I found this place from the viral TikTok "I'm a med spa girl" video. I went in for some overdue treatment PRP etc for my aging skin (I'm in my late 30s/male). Skins looking much better only after my first session! The ladies here are as pretty as they are on their IG (you know some of these girls photoshop a lot, these girls don't), and service was spectacular from start to finish. They were all knowledgeable and explained everything to me in detail so that I was able to make and choose the treatment that was right for me! read more

Wow, I am truly IN LOVE with bliss point! The staff is soooo friendly and as someone always looking for a place that will know exactly what will be best for my needs (without overly pushing various sessions on you, iykyk), Bliss Point is in the perfect location with highly professional staff, and I know I will be coming back for more services. Definitely a 10/10 spot! Can't wait for my next session with you all! read more

I LOVED this medspa!! Went here to get re- toxed after another injector made my forehead too low/heavy. They listened to my concerns and came up with a treatment plan to fix it within minutes. They used a vibrating tool to help distract from the injection site which was SO helpful because I'm still scared of needles (I barely even felt the poke.) They were very nice, didn't push any other product or treatments at all-- and the place was super clean. Cannot recommend enough! Thank you Cindy and Hana! read more

Obsessed...does not even describe my experience here. I got potenza and have only done my first treatment but it is so amazing. I can't wait for round 2. The team is so kind and their skin is nuts. I was like - I want what you have haha. I love that you go in and they talk about your concerns and put together a custom plan. Definitely the best experience with the best results I've had at a med spa. read more

I initially came in for botox but after having a consultation with Cindy, I was recommended to do Potenza microneedling with radio frequency. It has been 3 weeks since Potenza and let me tell you, I am so happy with the results. I've had other microneedling with radio frequency, but have never seen results like the Potenza. Cindy is very knowledgeable and made me feel at ease throughout the whole treatment. Highly recommend! read more

Cindy is amazing! I will never go anywhere else for Botox or filler. I trust her with my face completely and I know that if I ask her opinion on what I should get or where she will tell me the truth and isn't trying to just sell me or make money out of me. Truly my forehead has never looked this good (and I have some STRONG muscles and had a pretty DEEP creases)! She started out conservative when I was ready for my first lip filler and listened when I told her I was nervous to go too big. When I saw examples of other clients she'd done it helped me visualize exactly what she could do with mine and I could see that she was so good at making them look super natural. My lips look so natural and were better than I could have ever imagined! She has changed my face for the better and in such a subtle way where it's not noticeable- SHE'S A TRUE FOUNTAIN OF YOUTH! All to say, when I saw she was opening Bliss I ran over as fast as I could. And this location has PARKING which is a gem in Los Angeles! I truly l recommend her to anyone and everyone I know and even if you aren't sure what you need, or aren't sure how to ask for what you want, she's got you covered and can talk you through it and give you solid/reasonable suggestions! read more

I've been to many other clinics and medspas here in LA and SF, and this is one is a definite standout. My first visit was such a good experience and Cindy is great! Looking forward to my next visits! read more

Omg I am so happy to have found this medspa! It is sooo cute, clean and organized! I've been to plenty of medspas and surprisingly that's hard to find. Cindy and Hannah are both amazing aesthetic NPs! They have done wonders on my face. Not even overdoing it. They know how to facially balance without making people look fake and the potenza machine is chefs kiss! Literally probably the best machine out there for my face to tighten pores and fix the acne scars. Highly recommend going here! Even if you want to go in just for a consultation, it's nice to get their opinion! read more