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East Orange Endodontics

East Orange Endodontics

4.1(27 reviews)
6.1 miEast Orlando

Nobody likes going to a dentist or dental specialist, but I have to say, this office sets the…read morestandard that I wish many other medical practices would follow. First, they greet you at the door, check you in, and offer beverages. It's personal customer service, not sign in and have a seat. When I was taken back to the treatment areas, again, it was personal service, and as a first-time visitor, I was given a bit of a tour with information about the entire office. The doctor explained everything he was doing and why he was doing it. Checked repeatedly for any discomfort. And when it was time to check out, it was again, a personal experience and they held the door open for me as I left. It was customer service more akin to a spa or hotel. If the need arises to pay a return visit, I will be much more comfortable knowing the level of attention paid to customer service and medical care.

Disclaimer the address listed above is incorrect. The actual location is at:…read more 10007 Wellness Way Unit 130 Orlando, FL 32832 I brought my son to this office for an emergency visit after being referred by another dental provider, and our experience was extremely disappointing--especially given how highly recommended this office was. We arrived with a referral and updated X-rays that had been completed shortly before our visit, yet there was confusion regarding the treatment plan and my son was taken for additional X-rays. This immediately raised concerns about communication and coordination. From the moment we walked in, the environment felt unwelcoming. One staff member repeatedly stared at us in a way that felt judgmental, and at multiple points, staff were whispering to each other while looking in our direction. My son, who was already in pain, became uncomfortable enough to ask if we should leave. Also, we witnessed inappropriate interactions between employees, while we were filling out paperwork. A male employee came out and began rubbing the shoulders of his female colleagues and patting their backs, as he walked by expressing going to grab pizza for the office. As for the $412 fee, it was not clearly explained, despite us having insurance and providing all necessary information. For context, we are a military family used to dealing with DOD and VA facilities, where payment processing is different. I explained that this was an emergency and that I needed a moment to figure out the financial portion. Instead of working with us, I was told, "you should always prepare to have to pay for things when you go places," which was both unprofessional and lacking empathy. While I stepped away briefly to figure out next steps, my son was brought back into the lobby and told that I needed to speak with him, which was not accurate. When we attempted to clarify the situation, the staff member closed the door without explanation. When I asked what was going on, I was again asked how I would be paying. We ultimately left without treatment, with my son still in pain and feeling embarrassed and confused. To make matters worse, we were not given any documentation or visit summary, and I had to request our referral back before leaving. No patient--especially one in pain--should leave a healthcare office feeling judged, confused, and untreated during an emergency. I hope this office improves its communication, professionalism, and patient care.

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East Orange Endodontics
East Orange Endodontics
East Orange Endodontics

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Advanced Endodontics - Advanced Endodontics

Advanced Endodontics

4.1(36 reviews)
13.4 mi

I was in a lot of pain for two weeks and needed a root canal. It took three days to get an…read moreappointment but that was for the consultation only. I worried about how much longer it would take to get the root canal appointment. Luckily, the doctor stayed late for me and did the procedure that afternoon. I really appreciated that. The doctor is experienced, fast and efficient. However, I was not prepared for the mouth insert that doesn't allow exhaling out of your mouth. I wish they had told me that ahead of time. When they had to stop to explain that I had to exhale out of my nose, I felt like I was an obstacle to the process. It was not reassuring. I didn't feel the empathy during this difficult process. During the procedure, they did not communicate where we were in the process, and if everything was going well. When the doctor was done, he did mention that there was one challenge that he overcame with intersecting nerves. Alas, I was glad to have some communication. After the procedure, the assistant gave me a t-shirt, a post procedure sheet, and told me we were done. She didn't give any verbal instructions, except to contact my dentist for my crown. She didn't ask how I felt and/or if I needed to take a rest in the waiting room. In fact, my back hurt for two days from the angle which I was reclined for a prolonged time. Otherwise, my recovery has been good and I'm thankful for that. As for the expense, it's not cheap to get the advanced xrays and the laser treatment. Even with insurance, those x-rays are not covered. However, it's the highest standard of care, which helps the doctor give patients the best treatment.

Terrible experience! Prior to the appointment I was told that the root canal would be done. That…read morewas very clear, arrived to the appointment only to get x-rays and a rude dentist Dr. Ryan Brennan who stated he didn't have time for me. Claimed he had a family to get home to and also had an appt. after me. Was given the option to "RUSH THROUGH IT" who in their right mind wants to rush through a root canal because their dentist has other priorities and an appt in 20 mins. Truly horrible service.

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Advanced Endodontics - Advanced Endodontics

Advanced Endodontics

Advanced Endodontics - Advanced Endodontics

Advanced Endodontics

Advanced Endodontics - Advanced Endodontics

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Advanced Endodontics

Bliss Robert M, DMD - generaldentistry - Updated July 2026

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