Not sure if I come here for blonde highlights, cut or both. Need names of senior colorist and stylists please!

There is something not right with Kristin, the owner of the salon. When setting up an appointment and then her no-showing, it's like communicating with multiple personalities. I made the mistake of trying to book more than once and it was always a cancellation or no-show and then some excuse - and then blaming me for it! It seems like she has this reputation as well. read more

She's a Goddess! She knows what she's doing! I've been in Texas for 1 year and 5 months and couldn't find a promising salon.. I saw her work and fell in love.. I knew she can help me get to my hair goal in one session! She blew my mind! So sweet and understanding.. I love her work and can't wait to see her again! Thank you so much Kristin! You rock! read more

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I made an appointment with Kristin a week in advance for a consultation. On the day of the appointment, she messaged me a few hours before asking if we could reschedule or if I could just send detailed photos of my hair instead. I responded back promptly with several photos and an explanation of what I was wanting yet I heard nothing back nor did I get any confirmation of rescheduling. It looks as though from other reviews that this behavior is repetitive which is very unprofessional. People have to carve time out of their workday to make these appointments so if she doesn't care about our income then I don't care to add to hers. No thanks read more

Booked as a first time client and arrived for my appointment to find out that this business has not been at this location for over 6 months. Booked online and appointment was confirmed. Text, called, and emailed with no answer. Super unprofessional and a waste of my time. I don't like to post negative reviews but this is sad and I don't want anyone else wasting their time. read more

I had such a great experience with Kristin! She is so talented in her profession that she absolutely surpassed my expectations. She transformed my hair from a previous bad highlight job (done by another salon) into a beautiful blonde. I've always been a "salon hopper" until I found Kristen, but from now on she will be my stylist! Not to mention, she is SO kind and truly ensures that you don't feel like "just another number". I honestly can't wait until my next appointment! read more

Blondes and Blowouts - Transformation Before & After by Kristen! - Blow Dry/Out Services Near Me - Dallas, Texas

Every other salon I've been to in dallas (and elsewhere) leaves me grinding my teeth with frustration, but feeling obligated to still smile and say "it's good" as I walk out of the door. No more of that with Kristin at Blondes and Blowouts. I know I won't find better quality and expertise anywhere else, because I learned the hard way. Thankful that a trip to the salon is no longer a stressful event. She knows EXACTLY what she's doing and is so professional and personable at the same time. Love her. She is earnest, hardworking, and as an expert in the industry, likely has the largest portfolio of clients in Dallas - as she should, because she works miracles. Like I said, I bounced around forever (my natural color is a dirty dishwater/mousy brown) but I finally found someone I could trust. If you want to get the best highlights you could ever receive, go to Blondes & Blowouts. I am not related to Kristin in any way, I just want to spread the word for other semi-blonde/non-blondes out there that know the struggle is real! read more

Blondes and Blowouts - Kristin is a miracle worker! I don't trust anyone else! talk about a #beforeandafter - Blow Dry/Out Services Near Me - Dallas, Texas

**If you're looking for high quality salon service at a great price, Kristin is THE BEST! I've had red, purple, even jet black hair, so finding a stylist to help remove my unwanted brassy tones has always been a struggle. Kristin went above and beyond to ensure that I left with beautiful blonde hair, and was very knowledgeable about all my questions regarding post-salon treatment (such as washing techniques, product recommendations, etc.) The salon is in a great location with easy access right off the freeway, and she is always there to greet you at the door upon arrival. If anyone is searching for the absolute best stylist, stop now and book with Kristin because I promise you will not be disappointed!** read more

Carmen works MAGIC! I've been to so many stylists and have walked out with all sorts of colors in my blonde....purple, orange, and gold! Carmen took my hair, which had FOUR different shades in it, and transformed it back to my platinum. I get so many compliments! Thank you Carmen! I highly recommend going to see her! read more

Blondes and Blowouts - Yay! Thanks, Carmen! - Blow Dry/Out Services Near Me - Dallas, Texas

I drove an hour to go to Kristin. I showed her inspo pictures as well as pictures of my own hair in the last year. I signed up for a balayage online and she ended up doing a full highlight without telling me as well as charging me for a way higher amount. I asked for a platinum blonde and right after blow drying could tell that she didn't tone it cool enough as it was already showing some Yellow. In the days to follow I reached out to Kristin with my concern. She asked for pictures and said she wasn't sure why it looked the way it did. I began asking when I could come in to get the tone adjusted. This "professional" begins to IGNORE me. At this point I have texted and called and left voicemails and she refuses to respond and just leave my with the mess of YELLOW she created on my hair. DO NOT waste your TIME and MONEY going to this place. read more

I've made an appointment for the third time. Each time I make an appointment, I'm asked to change the date. We had bad weather, so she text me and said everyone else was rescheduling and did I want to? I said yes. I have never heard back from her after multiple emails. read more

Don't waste your time! I drove an hour to Dallas for my hair appointment with Kristin Brown and the salon was closed. I called two different numbers (the one on the website and the one that was taped to the salons door) for 30 mins trying to figure out why the owner of the salon was not there for my appointment. I have yet to receive a call back and it's been 24 hours. I even direct messaged Kristin on Instagram...nothing. I have never dealt with such an unprofessional person in my life. If the salon is closed why did I get an email and a text confirming my appointment? I'd really love to get some answers but, there's no way to contact Kristin Brown. read more

Check your email dated July 20, 2015 titled "Extended B&B Update - Family Pricing"...to become a KB New Client costs $250. You sent this email to nearly 100 existing clients. New Location Master Prices + KB New Client Fee $250 To become your new client, $250 plus the actual cost of services very clearly listed on the price list in the last column on the right. Crazy. read more

Blondes and Blowouts - Blow Dry/Out Services Near Me - Dallas, Texas

Kristen is super sweet and does a great job! I always love my hair. I know that she's busy running 1 salon while opening another, but that shouldn't affect customer service. Scheduling/lack of communication is my main issue. My last 5 appointments have either had the time changed or been rescheduled completely. At least 2 out of the 5 appointments she hasn't shown up and one of her stylists has had to do my hair instead. The stylists are fine, but I drive out of my way to have Kristen do my hair because I like her the best. I'm usually given a discount because of these reasons, which I appreciate, but eventually enough is enough. If she can't keep appointments, then she should start cancelling them. My last appointment was one of those times she didn't show up. The stylist said she hadn't even heard from her... I sat there waiting for 30 minutes before I was about to walk out. The stylist begged me to let her do something to my hair for free because she felt bad, and I agreed. When I was done, she told me Kristen would call me to talk and schedule my next appointment... It's been over 2 weeks and no call! Really bummed out that I now have to find another hair dresser. read more

Loving my blonde look thanks to Kristin & Joshua for always taking care of me and my hair If you want to go blonde don't you dare go anywhere else! read more

Blondes and Blowouts - Loving my blonde look thanks to Kristin & Joshua for always taking care of me and my hair - Blow Dry/Out Services Near Me - Dallas, Texas

I have been searching for the perfect person to do my blonde hair (and as blondes out there know, it's very hard to find someone who knows exactly what they're doing) .... And I'm so lucky to have found Kristin! She's amazing and I haven't found anyone as good as her in Dallas! I will be returning and recommending to everyone! read more

Blondes and Blowouts - Perfect blonde color! - Blow Dry/Out Services Near Me - Dallas, Texas

I chose Kristen to do my extensions after doing lots of internet research. She turned out to be everything I had read plus more! I am in love with my extensions. My hair blends perfectly and they are easy to care for. Kristen has a super friendly & sweet personality and truly listens to what you want to do with your hair. She is my new hair stylist and I couldn't be happier! read more

Blondes and Blowouts - Blow Dry/Out Services Near Me - Dallas, Texas

I have only put color in my hair a handful of times ten plus years ago. I decided I wanted to go blonde a few years ago but was so afraid. I found this salon on Yelp and booked an appointment with Gregory... It was amazing and so much fun. I never thought I'd be able to pull off the blonde but Gregory gave me such a great color and I just fell in love with him. He is now mygoto guy for hair no matter where I am in the country I will be back... Thank you B&B for making me a prettier blonde than brunette! read more

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I recently moved to Dallas from California and spent lots of time researching where I should go to revamp my hair. From the reviews and photos I decided to try Kristin and I'm sincerely glad I did as she was an absolute doll! She was extremely professional and her work was absolute perfection. Her color work is one thing but even her haircut was amazing! I've had horrible experiences with cuts and color in the past so I get a bit scared every time I get a haircut. Her cut and color gave my hair so much more volume, dimension, and shazzam. She is fairly priced and worth every single penny. My hair has been completely transformed and I've received so many compliments thus far. Her level of service and attentiveness was by far the best I've received at a salon. She is definitely my new go to gal. read more

My stylist was a guy named Matthew he was great and extremely kind actually teaching me how to do my hair. I was surprised at how much knowledge he knew about my hair texture. Thank You so Much Matthew!!! read more

My blonde was absolutely PERFECT. Kristen is so sweet and an AMAZING stylist. I DEFINITELY will be coming back to see her!! read more

Blondes and Blowouts - Blow Dry/Out Services Near Me - Dallas, Texas

I have tried for the last 3 months to get an appointment with Kristen. It is absolutely impossible to reach a real person. YOU NEVER GET A CALL BACK!! For her to be operating a business at such a young age, her lack of experiences in business, cosmetology, and customer service are quite evident. The whole world has been waiting for the "flagship" location to open, but that was over a year ago with no progression of completion in sight. It seems if they are that busy, then a second location would be top priority. Except each time I had been in the salon, I seemed to be the only customer there- for the most part. B&B is a joke. I'm taking my hair and money to a real salon with professional, experienced stylist who give better customer service. read more

I cannot say enough great things about Kristin. She is an expert stylist and listens to exactly what you want. She can make your hair look just like the picture you show her. The salon has free valet parking, mimosas and her head massages (among other things) keeps me coming back. I've never gotten more compliments on my hair before and as long as I live in Dallas she is the only one who will continue to do my hair. Going to see her is truly a pampering experience. Every experience is better than the last. Go see Kristin, you won't be disappointed. read more

Overwhelmed and jumping for joy from the outstanding service that I was privaleged to receive from Jessica Tineo yesterday at #blondesandblowouts , (owned and operated by blonding and beauty maven Kristin Brown ). Jessica is truly an exceptional artist, a proffessional, and a master at her craft. Red carpet quality results... Seriously. I didn't even feel like I was in a salon. Jessica made me feel like I was a close relative getting whipped up in the privacy of her own home. #fhf #kevinmurphyanglecrack #blowout #bodybodybody #brazilianremy #yagirlsgotskill #yeshunny #blondesandblowouts read more

Di Jae is absolutely amazing. My hair looks the best it has ever looked. I went from brunette to blonde in one day and he did a super fun haircut! The salon is also beautiful! Thanks Di Jae! read more

I have to say I am shocked by any bad reviews because I have had FANTASTIC experiences every time with both Kristen and Joshua. Kristin has done an amazing job getting rid of orange I have sometimes had with other color jobs - I get so many compliments! And Joshua has done stellar work with glazes on my hair, keratin and AMAZING blow outs. They both bring a high level of professionalism to their work. It's clear they love what they do and take each client seriously. They do have multiple clients there at times but color takes time and they are very thoughtful in balancing application and 'setting' time across their clients. And BTW good color takes time - especially for thick hair like mine. To cap it off - they are kind and fun to be around! I am VERY excited for B&B to move into their new digs in the west village in a few months. read more

I have never loved my hair this much or felt this beautiful. Carmen was amazing and so sweet, I won't ever go back to another stylist in Dallas. I had so much fun chatting with her too! read more

Blondes and Blowouts - I have never loved my hair this much or felt this beautiful. Carmen was amazing, I won't ever go back to another stylist in Dallas! - Blow Dry/Out Services Near Me - Dallas, Texas

Have you ever wondered why Kristin has so many positive reviews? She gives clients $20 off if they leave her a positive review on yelp. This is the reason why she gets so many new clients. She will also discount if you check in on fb & give other incentives to keep their mouths shut.I used to rave about her, but that is no longer the case. Her service has gone downhill rapidly in the past 1.5 yrs. People rave about how great she is about doing blonde hair, but the fact is she can't do anything else. I would consider a good stylist as someone who is able to transform people with different natural color hairs, but as one of her few non-blonde clients I am telling you that her non-blonde coloring is terrible. The blonde coloring I felt forced to put in my hair is just sub par. I am pretty positive she only feels comfortable doing blonde coloring, highlight, etcs. b/c of her minimal experience. My reasoning for this is because whenever I suggested non-blonde highlighting or low-lighting I was always quickly shot down. Do not tell me you're not going to do a different color because it's "not in fashion" or make some excuse. If you look at her pictures, you will notice all she does the same coloring on every client. Moreover, she is consistently late. Everytime I go see her I have to wait 30-45 minutes past my appointment time. If you're going to be running that late the least you can do is shoot me a text prior to my appointment so that I do not have to sit there & waste my time. I feel that I have been VERY accommodating to her whenever she has moved my appointment times last minute to a different day or asked me to come earlier or when she has completely rescheduled me to different days. She actually does this quite frequently & I got to the point where enough is enough. Kristin, who is barely 21 or 22, does not understand what it takes to run a business & that you cannot treat your clients this way. Everyone once in a while is ok, but to do this ALL the time is irresponsible. She has actually even left some of my appointments early to go out and meet her friends and handed me off to her assistant before completing the service. Talk about unprofessional. She has made it clear that she is more concerned with partying than with her own clients. I can understand a one-time necessity, but to have this happen several times to me...wow. I've gotten excuses that she needed to cancel appointments for a wedding, etc. Then the next time I see her I will ask how the event went & she didn't even know what I was talking about and said she hadn't been to a wedding recently. If you're going to use bogus excuses to re-book clients do yourself a favor & try to remember the excuse so you don't look like a donkey. I had been doing keratin treatments with her and the first came out really well, but the next 3 did not and it was as if my hair hadn't had a keratin treatment at all. I told her how I felt after I got one of the treatments done & she responded to me 1 WK later saying I could do another one at no cost and also made some excuse that if an appointment gets cancelled it goes to a wait-list. I've been seeing her for well over 1 year and never heard or saw a wait-list on the website. Well, she made no effort to fit me in to ease how I felt. Instead, I had to book 1.5 mo. out. Then something happened with her system & it cancelled my appointment two days before. I text her and didn't get a response until another week later. I had to reschedule again and wait another 2 months. I had done the treatment in January or early Feb and wasn't able to get it re-done again until April. She gave me two shampoo bottles for the treatment instead of shampoo & conditioner. I didn't notice this until I was literally in the shower with my hair soaking wet. I text her quickly to see if I could have someone pick up the other bottle since the salon was still open. I didn't get a response until 2 days later and the only reason I got one was because I started calling the salon. Not only had I paid for the 3nd treatment and was unhappy with it, but I had to wait 3.5 mo. to get it re-done & THEN my treatment was ruined b/c I had to use regular conditioner. She made an excuse that my hair wasn't ruined b/c only Keratin shampoo mattered, but then why had she been so adamant about me absolutely not using any other shampoos or conditioners in the past? She said what was convenient for her. Lastly, she recently increased her pricing by a significant amount. My hair coloring treatment basically increased by $40 (more than 30%), the haircut by $10, etc. The bottom line is that Kristin is not worth this increase; She's always making promises & never following through with them. The other reviews that she responded to and quickly shot down were accurate in my honest opinion. In regards to the comment made by another yelper who said they have caught her in multiple lies, well I have as well. read more

I went to see Kristen for the first time almost a year ago. I had a horrible experience but felt too bad to leave a negative review because she is very young, sweet, and timid. However, a couple of recent experiences made me decide to write a review because I don't want everyone being fooled by all the positive reviews like I was. Even if Kristen was the best stylist in Dallas, which she is not, it would not be worth the insane amount of time and trouble it takes to be her client. Kristen uses her cellphone for business and never answers or returns calls, but I had just moved to Dallas and was determined to get an appointment based off her Yelp reviews. I got in touch with her after several weeks of failed attempts and got an appointment a few weeks later. At the time Kristen was working out of another salon, and when I arrived around 10 AM all the doors were locked. I wondered if I even came to the right place because no one was there and there was nothing to indicate that Blondes & Blowouts was located inside, but I wasn't going to give up after working so hard to get the appointment, so I stood outside waiting around 15 minutes before receiving a text from Kristen saying she would be late. She arrived around 10:30 saying her car broke down and she had to take an uber. Okay, totally understandable. So we begin my appointment and the whole time she has another client there who her assistant is working on. He approached Kristen constantly and I did not feel like she was focused on my appointment. Additionally, he did not seem knowledgeable as he was asking her about every single step and she had to leave me sitting there several times to go do things for him. I started feeling bad for the other client as I'm sure she scheduled an appointment to see Kristen, not her assistant. Kristen proceeded to tell me about a negative Yelp review she received and how horrible this client had been and how she was not in the wrong at all. You would think with all her 5 star reviews she wouldn't be so caught up on her ONE bad review (at the time), but she continued to defend herself to me. I initially felt bad because she seemed genuinely upset and she is a very nice girl. Then, a woman came into the salon claiming she drove an hour just to speak with Kristen. She was a regular client and needed an appointment, but could not get ahold of Kristen for months. She seriously asked Kristen "do you not want to do my hair anymore?" and Kristen replied nonchalantly like the customer was being ridiculous for thinking that. After the client left, Kristen talked to me about how crazy she was acting, and I agreed. I'm not one to act like that in public even if I was truly upset with my stylist, but I can see where the woman was coming from now. My appointment lasted several hours, but since Kristen spent half of her time with me helping her assistant with her other client, she had to reschedule my haircut. My highlights looked pretty good but nothing extraordinary. I returned a few weeks later and sat in the salon waiting room around an hour. I had the first appointment in the morning and Kristen hadn't even arrived at the salon yet. Two more clients showed up and I heard them check into the front desk for their appointment with Kristen. After over an hour had passed I finally told the receptionist I had to leave. I knew in addition to waiting over an hour, my appointment would take forever and I had better things to do with my day off. As I was leaving, I saw her pull into the parking lot. Maybe some clients are alright with being treated like this by someone who they are paying, but to me it's not worth the hassle. There are plenty of quality salons in Dallas with talented stylists who will actually respect your time and not make scheduling appointments such a nightmare. This week I received a phone call from someone named Nicole who was calling "Kristen's clients" to let them know that Blondes & Blowouts is offering 15% off until Christmas. Obviously Kristen is not booked for the holidays, one of the busiest times of year for a salon, so she is having to call every client she's ever had and offer large discounts for her services. I also received an email from a salon called "Bourne Blonde" saying that their clients have been getting calls directing them to Kristen Brown's salon. Don't know what's up with that, but the whole thing is sketchy and makes me believe that she is somehow trying to scam her way to the top. read more

It's been terrible since my first appointment. First of all, she raised her prices...a ton. And I never know where to meet her for my appointment. I swear every time I've had my hair done, it's at a new salon, and she doesn't update me to tell me which salon she is at now. So I end up at the old salon. Absurd. She has a huge problem with the customer service she fails to provide to her clients. I drove all the way from Fort Worth for an early morning appointment, and was stood up. Another stylist called her, and she didn't do anything to fix it. Apparently there was a mistake with the appointment book, but the stylist said she was probably hungover. While I was getting my hair done, another girl came in. Apparently, she had an appointment with Kristin as well. She was also stood up. This other customer stated she was here to fix her hair color done by Kristin, and has been trying to get Kristin to fix her hair. However, she states Kristin was either 30 minutes late or would not show up. Kristin did not do anything. Will be taking my business else where from now on. AVOID. read more

Kristin does not deserve to have a single client. She has no respect for anyone's time but her own. She does not know how to run a business and does not deserve to have one. I had an appointment for 4:30pm on a Thursday. She called and asked me to come at 5:pm because the salon was running late, which I did. After waiting for 35 minutes I finally stormed out. She apologized and asked me to come back the next day. The next day she cancelled!. She apologized again and asked me to come back Saturday where she AGAIN left me sitting in her salon for 30 + minutes while she blow dried another client!. Of course I left again as I probably would have been waiting forever. She is an unprofessional selfish idiot! If you value your time do not go to this salon EVER. read more

Couldn't get an appointment. Coming in town for a wedding. No one answers the phone. Mailbox is full. Used the "preferred online booking tool" and have been waiting about 5 days for someone to accept my request. For a $50 blowout! Called the hotel, got referred to another place, booked online, got accepted within an hour. I see a review from 3 days ago that the salon was closed when she went for her appointment. Maybe the place is out of business? read more

I didn't pay attention to what people said about this scam, stupid place. I called 100 times no one answered. I made an appointment online I went there and the shop was closed. This place is out of business and it was obvious that has been closed for several months. read more

Don't go here if you plan to actually keep your appointment. I booked yesterday by phone for 10a this morning, got confirmation text and when I arrived no one was in yet and no one was answering the phone. read more

First, let me say that I am not a competitor but a customer. I was not given the chance to give a review on Kristen's services as I was there for the first time and waited over 1.5 hours --she was a NO SHOW!!! I understand that circumstances happen and sometimes we miss appointments. But to this date she has not called, texted or had the common professional courtesy to even email me about why she NEVER showed. I made an appointment and had been waiting two months for this hair color appt. My mom is a realtor at a very highly recognized company and I discussed this lack of professionalism with her about Kristin. When someone is charging top dollar for their expert services people expect courtesy/professionalism. SHAME on you Kristin for lacking in this department!!! SO BEWARE SHE MAY BE A NO SHOW for your appointment!!!! read more

The best men's haircut I've ever had. The staff really pays attention to detail. Great experience and I would recommend this salon to all of my friends read more

I went in today for a haircut and it looks amazing! I am so in love with the textured lob style Kristin gave me. It definitely suits me and has a very effortless, romantic feel. It is such a relief to have a salon I can put my full confidence in. This is my new go-to, absolutely. Believe the hype! read more

Kristin is amazing! I will never get my hair done by anyone else as long as I live in the Dallas Metroplex. She is a genius when it comes to color... and as my locks are usually a deep red this takes genuine talent! She also is an expert at extensions. I used to dread the uncertainty of getting my hair done... now it is one of my most favorite things to look forward too! read more

Kristin is amazing at what she does. She is super personable, she listens, and she's very professional. I've never had a better highlight or blowout. Definitely recommend her!! read more

4.5 stars: I was a visitor from Los Angeles and needed a color and blowout for an event. Fabulous color and service though it did take longer than it was supposed to. Trust the excellent reviews. I did and didn't regret it. read more