Called to get pricing information and schedule an appointment for my mini Goldendoodle, who weighs under 20 pounds. I was surprised to be quoted a starting price of $130 for a dog that size. When I politely repeated that he was a mini because I wasn't sure he had heard me, his response came across as sarcastic and dismissive. He stated that $130 was the starting price for any poodle mix unless it was a different dog, which was confusing given that I had already told him multiple times that my dog is a Goldendoodle. What bothered me most was the customer service. The conversation felt rude and unprofessional from the start. After I simply said "okay," he immediately hung up without asking if I still wanted to schedule an appointment, even though that was the reason for my call. Based on that interaction alone, I would not feel comfortable bringing my dog here. If someone is dismissive and disrespectful to potential customers, it naturally raises concerns about the level of care and professionalism they provide. First impressions matter, and unfortunately this experience left me looking elsewhere for grooming services. read more

i have never had a better grooming service for my dog. they do an excellent job. i have tried several services in tallahassee but this company did a better job than all the others combined. read more

These guys are my rockstar. It shows that they don't just do a job, rather that they really love what they are doing. And they do it with passion. I never worry giving my puppy in their care cause they treat every animal like it is their own. read more

Bloomingtails Pet Salon - Puppy all cleaned after after a failed attempt of home grooming Thank you Bloomingtails. - Pet Groomers Near Me - Tallahassee, Florida

I wanted to try this place out, but when I called my call went to a voicemail telling me that their booking process is to leave a message and they will text me if my requested date and time is approved. Unprofessional and does not prioritize the customer experience. I will be looking for another provider as I would assume that the same lack of customer experience would extend to the quality of the services read more

Zeus loved getting cleaned and pampered along with a much needed nail trim! Will definitely be using them again! Thanks so much.

I'm an army brat so I have lived in quite a few places and Bloomingtails is the best groomer I've ever had for my dogs. Apparently a lot of people struggle to cut Aussies and I have never had one cut here I didn't love! They have also worked to make sure my girl's coat is healthy! I even made sure to bring my parent's Aussie in when she was visiting from out of state. As if all of that wasn't enough, I recently had to self bathe my dog because we are out of town for the summer and she has never behaved better. Stood still and even let me use the blow dryer around her head. read more

Bloomingtails Pet Salon - Her first haircut at Bloomingtails in September '20 - Pet Groomers Near Me - Tallahassee, Florida

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I would stay away from this place. The woman who runs it seems not to know how to handle dogs. My dog had been there before and was obviously terrified of her. She tried to pick him up and insisted on doing that even when he told her he didn't want her to. She said he tried to bit her but he didn't, doesn't, and wouldn't bite -- he is a very friendly dog. I tremble to think of how she treats the dogs when the owners aren't looking! Terrible. read more

This is one of the only places in town that accepts cat grooming. My boyfriend was the party that did pick up and drop off since we had a very early appointment and I find it hard to get moving in the AM. The people on the phone were nice when I made the appointments (2 cats at the same time slot for a full cat groom and nail caps). The cat grooming was expensive, but my two sphinx cats were very clean and smelled wonderful when they came home. They also had adorable nail caps on (sparkly!) that have mostly stayed on in the weeks following their appointment. Their hands are still in wonderful shape but my older cat keeps successfully popping off her toe caps in her efforts to clean her own toes lol. I was more worried about the front caps anyhow. All in all, this is great! Boyfriend said the front desk lady was friendly and wonderful and that he saw the staff handle our cat kids with care. He did say that they said they sedate some animals, and I wouldn't be into that but thankfully our cats did okay and didn't need that. I would hope the salon would pass any sedation by us before doing that if it was ever deemed necessary. Another request would be late appointment or weekend hours! I was told they only really do AM appointments on weekdays, which is super hard to jive with a regular work schedule. Other than that, and maybe a little extra glue in the kitty twinkle toe caps for our next run, I intend on using bloomingtails regularly for the foreseeable future to keep up to date with our cats nail caps and maybe 1-2 annual full grooms. We loved the experience and the cats are clean and getting used to their cap life. read more

I brought my cavapoo Nova here for his first puppy cut around 12 weeks. The woman I spoke with over the phone was knowledgeable about his coat and what was appropriate for his age. It turned out great and was affordable. They did a fantastic job at getting the tear stains/eye gunk. They also finished his cut a lot sooner than estimated which is always a plus! read more

Bloomingtails Pet Salon - Pet Groomers Near Me - Tallahassee, Florida

They did such a great job grooming my pup! I'm very pleased and will be coming back again. While it's a bit pricey, it sure is worth it read more

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Revised review, yet another year later. Just as good as the first time, maybe better. Extreme attention to detail by the friendly staff. read more

Bloomingtails Pet Salon - Leon, Phoebe, and Remy after Winter grooming. - Pet Groomers Near Me - Tallahassee, Florida

I am a new customer and will definitely be coming back!Staff was very professional & friendly. my puppy enjoyed her stay and she looked great. read more

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The attitude in this place is unacceptable. It's bad enough to refuse a dog with a few mats but to discriminate against a single mom who's struggled to find the time to get her dogs hair. cut. Bloomingtails refused to cut my dog because he was matted. He had been to a vet 1 month before we came to bloomingtails to be cleared for grooming. His rabies are good for another 2 years but they wouldn't even try to cut his hair. I took him to a more professional location and they got it done with no issues read more

At first glance, from reading some negative reviews, I was a little hesitant to take my dog here. However, I was not pleased with the services provided by our other groomer (they don't use appointment times, only the pickup and drop off time frame and last time my seven pound dog was there for almost 6 hours). After actually visiting Bloomingtails, I have found our new regular groomer! The groomer did a great job and my dog wasn't frantic to get get away when I picked him up. She finished my shihpoo in a little under 2 1/2 hours and included a little bow tie for him. The groomer was polite, personable, and very easy to work with! Thank you so much! read more

Bloomingtails Pet Salon - This is the most still I could get him for a picture today, but very pleased with his cut! - Pet Groomers Near Me - Tallahassee, Florida

Great place! Super knowledgeable, patient, and kind. I'm so happy to finally find a groomer that understands my dogs anxiety and knows so much about grooming. I would 100% recommend trusting them with your pups! read more

I've been bringing my Himi cat here for 2 years every 2-3 months to be groomed and we love them. I wouldn't go anywhere else. If you are looking for the best then here you are! read more

Took my 2 Mini Aussies in for grooming. The place was what I considered pretty chaotic. The entire 10 minutes of checkin and paperwork there was a female screaming- actually like she was being attacked- very loud in the back and noone gave any explanation which was very disturbing. I was told they would be ready around 12:30 but they would call me first. Good thing I did not go far as the call came with pickup ready and they were closing in 30 minutes. Even without the 2 prior issues, the fact that the cuts are certainly not professional looking is an understatement. The one dog is short-haired and looks fine but they did not remove a good sized mat on her ear which I had to do myself. The other one has a show coat which is much longer and looks pretty choppy. There are actually visible levels on her skirt all the way around which is not how a professional should cut this type of breed. The one positive is that they were clean. I will not be paying another $170 for grooming here again. read more

Bloomingtails Pet Salon - Pet Groomers Near Me - Tallahassee, Florida

Great! We been looking for a local groomer here in Tallahassee after horrible experiences with chain store groomers, and this place is great! I am very picky when it comes to my poodles hair cut and Bloomingtails really listened! Our poodle came home smelling like a flower and is softer than I have ever felt her! Not to mention we used to drop her off for grooming and we would get her back for 4-5 hours, Bloomingtails called us for pick up under an hour and a half! Amazing!! And so nice to know our little pup wasn't sitting in a kennel in an unfamiliar place for hours like some other groomers. If you want a great groom, fast service, and nice people who seem to genuinely love animals- do yourself a favor and schedule your pet an appointment here! read more

Bloomingtails Pet Salon - Our poodle after her groom! - Pet Groomers Near Me - Tallahassee, Florida

Great experience for me and my dog. They could have charged me more than they did but they were honest and said my lab didn't need de-shedding right now. They were quick and friendly. Smelly dog no more! Recommended! read more

Bloomingtails is the only pet salon we have used for our 1 year old toy poodle. From our very fist visit we have always been warmly welcomed and our fur baby loves to see Stephanie each month for his spa day! Prices are fair, service is exceptional and the staff has always been super accommodating regarding drop off and pick-up. If you are looking for a professional caring environment - Bloomingtails is the place to go! read more

They did an outstanding job with our dog. We are very impressed with their expertise and customer service! We highly recommend this business! KEEP IN MIND the poor reviews below were PRIOR to the new owners! read more

My dog was scheduled for grooming, which was supposed to include a bath and hair cut. The dog was dropped off a little shaggy and returned 4 hours later looking nearly the same but smelled fresh. One star for the bath. read more

I googled "Tallahassee dog groomers" and this was the first place that popped up. Therefore, I figured it must be a good place to go, right? WRONG. I called the store on a Tuesday- about 12 PM. I didn't receive a call back for over 24 hours. If I wasn't such a busy person, I would have scheduled my appointment somewhere else seeing as they had no hurry to get back with me. Anyways, I finally got an appointment scheduled for my standard sized labradoodle. At first the woman on the phone tried to schedule me at 8:00 AM which I couldn't make due to my classes, so I asked for another time. Sounding annoyed, she told me I can come in at 10:00 AM. I arrived to the appointment 15 minutes late because I thought the drive was going to be 30 minutes but it ended up being about 45 due to traffic. After making a VERY long trip across town, I entered the business. I wasn't greeted with a "hello" or a "how are you today?" but a very angry woman asking me " Are you going to reschedule?". I was very confused seeing as I was here, yes late, but as I have taken my dog to many groomers before, I know that he will sit in a crate for the first hour or so. Anyways, I asked her why and instead of her being nice and letting me know that the 15 minutes really impaired the way they do things, she said " Would you go to the doctor 15 minutes late for an appointment? Would you go to YOUR hair appointment 15 minutes late?" This woman was EXTREMELY rude. I couldn't believe it. How could someone be SO MEAN and NASTY to a person who is helping make the business last? My dog needs grooming quite often so for her to lose my business is a miserable fail on her part. I don't know if this lady is a manager, owner or just an employee, but she is doing it ALL wrong. Such a shame! I will pay double the money to a business that will treat me with kindness, handle situations such as this one professionally and treat my dog great. This place is NOT what you want, I promise you that. Take your business ELSEWHERE. I have also left a review on google for this business, if you go look, you can see how unprofessional she is by her comments back to me! If she treats humans this way, I can't imagine how she would treat animals! Mortified that I ever left my sweet baby in her care. read more

Great service. They were more than willing to listen to what I wanted done with my poodle Lil. They did a perfect job. I also overheard them talking to the other dogs and it was obvious they are very kind to the animals and genuinely care how they are feeling. read more

Went in as a walk-in and had great service for my 15 pound terrier. They helped me really fast and let me watch her do the whole process. New owners that are awesome and and its a great place to get your dog groomed. Only reason I'm not giving 5 stars is because of how pricey it is compared to other groomers in the area. read more

The absolute best groomer in Tallahassee - no one else in my 26+ years living in Tallahassee has EVER come close! I thought y dog would have to be totally stripped down due to his obsessive licking and chewing on his legs. But NO! She asked if I would prefer to leave give him the traditional Wheaton terrier cut if she was able to comb out the matted hair - and then had the gentle patience to do just that! And an even bigger bonus - she did what three vets have failed to do by giving me tips to stop the chewing and itching. Eliminating grain from his diet was step one - big improvement, but not a cure. The next visit, she suggested adding some coconut oil to his food each day to finish off the yeast infection that was at the root of the problem. Amazing to finally have an itch-free, happy go lucky puppy once again!!! read more

AWESOME customer service. I'm a first time cat owner and don't know anything about the haircuts. Stephanie took her time to explain everything to me and was very sweet to fluff. After I brought him home I thought his back legs needed more trimming, and she offered to come to my home to touch it up, which was very, very kind. He was in a pretty bad mood at this time, so she told me I could come back whenever and it would be taken care of. I'll be coming back next time he needs to be fluffed up! read more

I took my dog yesterday for grooming and tips on how to keep her fur nice. First, the owner listened to me on what I wanted done to my dog. After a very reasonable 2 hour wait, I got back a beautiful dog with well brushed fur and all of the knots gone. Second, she politely explained to me on how to keep my dog's fur nice. I'm very happy and will be bringing my dog back. Thank you! read more

My sister and I both take our dogs to see Stephanie and Brandon. My sister has a totally crazy, 1/2 blue nose pit 1/2 black lab and I have a calm scaredy-cat 1/2 long hair 1/2 flat coat lab (about half the size of my sister's beast). Stephanie and Brandon love both the psycho and the scared. My sweet girl always comes out smelling wonderful with a clean coat, teeth, and ears and her nails are always filed down and looking great. They can always squeeze me in when I need them to and recognize me and my sweet girl by name (even though I'm only in 4-6 times a year). Plus, my baby always goes right into a bath when she gets there and is ready super-fast. She never sits around scared in a kennel. We love Stephanie and Brandon. read more

Absolutely love this place! Took my west highland terrier there a while back and he looks great! No complaints! Stephanie Debois (can't spell her last name) cut my little guys hair and I love it. Mind you, I had a laundry list of requirements for his hair cut. She delivered. read more

This place has very poor hygiene and safety. I would never recommend anyone to take their pet there. For the brief period that I was there, I noticed 2 unleashed dogs, 1 was waiting to be groomed and 1 was half way through the grooming, both of which were on counter height tables. One was about to slip and fall, when I pointed it out and the attendant caught it and an accident was averted. Additionally, there was dog hair all over the floor, which looked like it was from previous appointments, which had not been cleaned. There was also a little toddler screaming through all this mess, while the single attendant was trying to talk to me. This to me were all symptoms of a very poorly managed place and environment. I apologized to the attendant and took my dog and left the place. I cannot speak on the quality of the grooming service itself, since my dog was never groomed there. After noticing everything noted above, I was afraid for the well-being of my pet and thought it prudent to leave. read more

This place is the most unprofessional establishment I've encountered in terms of simple customer service. At first the woman on the phone tried to schedule me at 8:00 AM which I couldn't make, so I asked for another time. She told me I can come in at 10:00 AM. I asked if could bring him later than 10 and she said Yes it was no problem and that was fine. For some reason she wasn't giving me a set time and was being very vague. I had my boyfriend take our dog in at 11:40 on his way to work and once he walked in he was treated very rudely. Told the dog had to be there at 10 am and asked to reschedule (after the reading the other review on here I see that she must do this a lot). My bf asked if there was no way to accommodate based on what i had been told and the fact that he had to go to work. Again he was treated very rudely. I do not understand how you run a business with this kind of customer service and lack of professionalism. My bf was late to work and I had to drive all the way to him to get our dog. I'm glad we didn't leave our dog with this despicable company and I would NEVER consider going back or recommending to anyone. read more