I just bought a new property and wanted someone to check out the water heater and the furnace. They…read moregave me an appointment time and called when they were on the way. The technician was very knowledgeable and experienced and explained things to me well. He was also very thorough and he cleaned something rather than charging me for a new part.

Untrustworthy. Had a repair done by Steven Jacobs and he had to come out a second time 3 weeks…read morelater. He stated would not charge me for the second call. Asked to get a quote on an new Air conditioner and Curt Sales came out and also verified he would not charge me for the second call. Gave me a quote on an Armstrong not a name unit and never gave me a quote for a Lennox as requested. Received a bill 2 weeks later for the second service call and called and Curt Sales stated would take care of it. In October received another invoice with a past due notice and I contacted Steven Jacobs and he stated he would take care of it and talk to Curt. Left stern message (without using profanity) stating if I had my credit damaged I would take him to court. He called up and it was obvious was not going to help. Untrustworthy and not worth allowing in my residence again.

Getting started with Irish was easy and they were a reasonable price, not the lowest or highest. If…read morewe didn't have skylights I don't think their work would have leaked causing severe damage and we would not have noticed they substituted off brand materials. Irish didn't use all Certain-Teed materials as quoted and required by the manufacturer's warranty we paid for. With the complete roof installation, Irish quoted and installed custom flashing for our skylights. This leaked less than 10 days after install of a completely new roof in a home that passed a home inspection less than a year prior with zero history of water damage. They attempted to cover the leak by adding caulk and overall didn't resolve the issue or cover damages. We had to remove much of our dining room ceiling, decorative wood trim, and insulation. Irish offered ($2,400) which was less than 50% of damages and wanted us to pay them that same amount of money for materials to redo the work according to them the way they should have done it originally. We would have had to sign a NDA to receive this small amount of money. We chose to pay another company to redo Irish's work they way it should have originally been done. These repair costs were in addition to damages. During this process we found the underlayment installed by Irish was not branded Certain-Teed as quoted and required by the warranty we paid Irish for, it was substituted for Tri-Shield without permission. If you use Irish don't let them near skylights and check all materials to ensure it matches your sales agreement.

A serious warning to anyone considering Irish for a home project…read more I rarely write negative reviews, but our experience with Irish Roofing and Exteriors has been deeply frustrating, and I feel obligated to warn others. I hired Irish Roofing after a storm caused tree damage and water intrusion to my home. I reached out to Irish Roofing in November 2024 hoping to work with a contractor that understood both construction and insurance claims. Initially, their representative seemed knowledgeable and professional. He made valid recommendations to ensure my home was properly restored--including replacing water-damaged roof decking and involving a county inspector to verify compliance with building codes. But once that representative left the company, everything unraveled. My case was passed along to several people. It was made clear that the insurance estimate alone was insufficient, and the original representative of Irish Roofing agreed--in writing and in communication with my insurance provider (State Farm)--that more extensive repairs were necessary. We entered into the project with a clearly defined and insurance-approved scope of work--ten specific line items. Unfortunately, the work that was completed bore little resemblance to what was agreed upon. Instead of performing the necessary repairs, Irish's crew carried out what amounted to a superficial and inadequate 2x4 patch job. We had a clearly defined scope of work, line items one through ten, which was approved by our insurance company. However, Mike stated he had "a lot of notes... " Rather than completing the agreed-upon repairs, the crew did what amounted to an inadequate 2x4 patch job. Additionally, I requested the installation of a vent fan in the master bathroom. Not only was it left half-attached, but it was installed 15 feet away from where it was supposed to go. This level of negligence is unacceptable from any professional contractor. To make matters worse, they attempted to bill me for the full scope of work--even though it was blatantly obvious that the job was not completed per the agreement. Adding to the terrible experience, was the conduct of the project lead, who provided false and misleading information to our insurance company. He claimed, among other things, that our basement bathroom was improperly vented. The problem? We do not have a basement bathroom. This false statement, along with other inaccuracies, was cited by our insurance provider as justification to deny further coverage--an outcome that directly harmed our claim and left us with unresolved, out-of-pocket repairs. An inspector from the Ionia County building department--who got involved after the fact--confirmed this: the repairs were superficial and the documented damage was not properly addressed. As of now, our roof is leaking--further evidence of the poor quality and lack of attention to detail in the work that was done. Since all of this transpired, my calls and emails have been ignored, and the only "resolution" offered by Irish's president, Chris Flatly, was that they would waive the charge, as if doing shoddy work and walking away from the job was an acceptable outcome. In summary, this experience was not only unprofessional, but also deceptive and damaging. I would strongly urge homeowners to avoid Irish Roofing and Exteriors. Seek out a contractor who values transparency, honors their commitments, communicates clearly, and stands behind their work. Irish failed us on every one of those fronts. The bottom line: * They made promises and broke them. * They deceived me about involving an inspector. * They performed substandard work, ignored structural damage, and may have introduced new damage to my home. * They made false statements to my insurance adjustor, and hurt my claim * They misrepresented the job as complete and billed for it. Homeowners: Protect yourselves. Look elsewhere. Don't let Irish Roofing and Exteriors jeopardize your home, or insurance claim, like they did mine.

Been using them for years, amazing work!! Trust them for all our brick work as well. Lots of…read moreexperience!

Highly recommended. Professional service. They were able to diagnose and repair my chimney quickly…read more(even during the winter).

In January 2019 when it was 4 °, our furnace died. WMAD&HVAC pulled some strings to get the model…read morewe needed installed within 48hrs. In the meantime they provided space heaters so we stayed warm. We really feel like they go above and beyond to provide excellent service.

Work done: -new furnace installation…read more Good: -good priced 5k Bad: -leaking after 2 week due to poor taping job on the roof -stopped working after 6 months later. Emailed to ask for warranty and cost, director David M, dodges question and went straight to scheduling and saying it's free. Got a 75$ bill afterward. Moral of the story: -Don't go with this company -Deceitful practices -not thorough

Thanks to Mitch and team. Our old AC unit went out. They were able to diagnose it and give us…read moreseveral options same day. We had them replaced it, which they were able to do within a few days. Professional, courteous and prompt service.

Big shout out to RX Comfort! Our old A/C went out and since…read moreour furnace was even older we replaced both. We decided on RX Comfort (after getting over sticker shock on all the quotes!) because of their timeliness, professionalism, value and price. Thank you to Adam, Mitch and Caden? and I'm sorry one other guy! for the great job done. Will highly recommend to others.

Our roof was 26 years old and was showing streaks when it was wet. Mike Monson came to the house…read moreand gave us an estimate. He was very friendly and very professional, and his estimate was reasonable. We agreed to have the roof done and his crew showed up on time and performed the task of removing the shingles and installing the new shingles in one day. His crew was very friendly and very professional as well and the job was perfect. Our roof looks great. I'm very pleased with their work and would recommend them to everyone.

Their Rockford location gave me great advice on maintaining my fireplace without incurring…read moreadditional service calls

We've used Jacobson Heating & Cooling for furnace tuneups, AC checks, etc. throughout the past 7…read moreyears owning our home. They typically have deals before winter starts for furnace checks/tuneups. Recently we noticed that our central air conditioning unit was making a bit of a weird noise and didn't seem like it was blowing at full capacity, so we gave them a call. I was expecting a long wait for an appointment, since the temperatures were supposed to be in the 90s that week. To my surprise, they said they could send someone out that morning within a few hours! The technician showed up well within the timeframe and did a quick assessment inside to figure out it wasn't the thermostat, then went outside and told us the issue - apparently earwigs can get into the AC unit and prevent the voltage to pass through to fully power the unit (or something... basically, earwigs ruin everything). He cleaned it off and made sure everything else was in working order, and that was it. I was expecting it to cost $200+ but it was only $80, phew! We will definitely continue to enlist the help of Jacobson's in the future (we're already talking about getting the furnace checked well before winter).

just had a new furnace and a/c. first i want to say- the two men sent were top shelf- very…read moreknowledgeable of their trade--did a fantastic job-- extremely courteous and did an absolute great installation. work ethic the epitome of what every company should hope their staff presents. Great job Mike and Ryan Dennis G.