You know, he is an excellent groomer. Outstanding! But, once he gets an attitude, forget it. Just…read morebe careful to not get caught up. He first gave my Golden Doodle a bath and clipped her face and explained to me, it was too soon for a full groom. He further stated that his shop was for small dogs only. Three yrs. later, I noticed a large dog on his website and called for an appt. All was going well for a good while and recently, he became shady and began to complain about the amount of time it took to groom her. Fast forward, I point blank asked if no longer wanted to groom her let me know and I would move on. He didn't respond, so I moved on.

I know my dog can be very hyper active, so when handling him in a specific detailed way, such as…read moretrying to pin point something in his body he will instantly start wiggling happily, there's 2 thing that could have happened here, my Po could have fallen off the table and fell on his face or he got hit bad on his face intentionally, at first I thought it was a red eye due to shampoo but after the second day his eye was still red I noticed his eye was swollen as well on day 2, very unprofessional to have not told me my dog got hurt while in their care, even worse if they actually hit him. LAST TIME ILL EVER TRUST THIS PLACE WITH MY PET. BEWARE!

Love love love this place! Can't say more great things about it. From the customer service to…read morescheduling and everything in between, it's a great and trusted place to take Your pet. We have a small 12 lb Yorkie who we take for regular grooming. After these last two experiences, we are fans! We will never take him anywhere else. They're always done in a timely manner and do a great job updating you via text when needed. Not to mention, we've never gotten more compliments about our dog than after his grooming appointments from here!

Staff are friendly. Dogs all seem happy…read more Groomers work behind glass where you can see them work and they handle the dogs with care.

John is a very talented groomer. Dixie, our rescue dog has trust issues but she likes John. Dixie…read morewon't let me dry her hair but she lets John do it and she always looks really pretty when she gets her hair done by John. I love how John takes time not only get to know your dog but also he wants to help you to understand your dog. He shares very insightful tips on how to train your dog. Dixie is a happy doggo after her grooming appointments, she seems to even enjoy them. John has been in the business for a while and it shows! Thank you for being patient with my girl, she can be a handful at times.

My dog weighs 11 lbs and John charged me $100 to groom my dog, which is honestly ridiculous. A…read morecouple of times he was slightly matted and he charged $20 extra which is insane. He never tried to brush my dog teeth or trim his nails because of excuses. He would always shave my dog down and had every excuse in the world as to why he had to which was ridiculous. Also, he doesn't even check vaccine record and he talks way too much. If you go, be prepared to be in their for 25 minutes. Thankfully, I found someone else who is way cheaper; they groom my dog the way I want, brush his teeth, and trim his nails for the price of $58. I will not be taking my dog back to John.

I don't even know where to begin. We recently moved out of Chicago and guess the only thing that we…read moreare missing, John. I know we won't be able to find someone like him anywhere else and that makes me and my husband really sad. A. My dog loved going to John, he never felt stressed after John's haircut. B. Have you seen how clean his shop is? My jaw dropped when I first went there. C. His cuts are so amazing, Toby was getting complements constantly. D. Shampoo that he uses is amazing, smells so good. E. My dog is anxious, but John never had a problem working with him somehow , he usually never sits still for anyone. F. He is a professional groomer and I don't think you will find someone like him at least in Chicago area. I can go on and on. I don't think he needs my review but I just wanted to share for someone lucky who lives in the area and is able to get appointment at Clean Dog.

Not sure what superlatives I can add to what many others have written except to say all of them are…read moretrue. One of the true pleasures of living in a big city it to discover treasures in the most unexpected of places. Who would think that dog grooming would be one such place but I consider CleanDog to be a treasure in Chicago. John brings a rare combination of pride or work and some kind of genius for dog grooming that is ineffable; he just has a feel and an incredible talent for working with dogs. What brought me in the door for our Maltipoo Bailey is that I was looking for someone who would not immediately resort to shears to deal with some matting (admittedly, we had let Bailey go and she was very matted). I know that taking her to our prior groomer would result in her coming home shivering and looking like a short-haired chihuahua. Reading the reviews here led us to CleanDog. In short, John did not disappoint. He is so kind and helpful and went the extra mile (and then another extra mile and then another after that). As others have experienced, we could not believe how wonderful she looked. In fact, it was the best she has ever looked, hands down. John patiently brushed her out, gave her a much needed bath, and then working his own unique magic, brought out the scissors and turned her into a show dog. I can't imagine taking her for grooming anywhere else in Chicago.

Female groomer does a satisfactory job. The manager/ owner has room for improvement- the price is…read morealways different and scheduling is not easy at all.

Communicative, kind, and fast! My pup was nervous and…read moreusually scared of groomers but they did amazing with my dog!

We've been going to Sandy's since pre-rebrand…read more Our boy Mason, has never enjoyed baths or being groomed, and he gets very nervous just being in a tub. Everyone at Sandy's has made him feel so comfortable and have been very dedicated to his grooming appointments for the last few years. What we particularly like about this location is that they don't use crates when they're drying the dogs. Your dog has open play and Mason loves socializing with the other dogs while he's there. They always show him so much love when he arrives for his appointments and when we pick him up. I don't think he's been happier (or handsomer) at any other grooming place before.

The business is not well-run and the cleaning is not trustworthy. Employees are not well-trained in…read morecustomer relations. We couldn't get a straight answer on when to pick up our dog and, when we did, she was not reliably clean.

Our dogs like going to the puppy shop, they come out clean, happy and relax. Flex appointments and…read morefriendly service keeps us coming back.!

This is a late review.... I live in the area and was happy to find a grooming shop nearby…read more I was able to bring my blue healer here for a bath. I dropped her off and was called 40minutes later stating that they were done but was unable to clip here finger nails because she was frightened. It was understandable. I picked her up and grabbed her in a rush due to me being on break for work. Once I got home, I realised that they actually cut her nails and lied because they hurt her. I noticed there was dried blood on her paws. I will not be returning and would not recommend their services. The workers could of been honest; I understand that mistakes happen but they should of owned up to it.