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    Pet Palace Grooming Salon

    4.6 (79 reviews)
    Closed 9:00 am - 5:00 pm

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    Pet Palace is the best grooming place for your be loved pet. I've tried many places and nowhere the job was done as perfect as Pet Palace. Pedro and his crew are amazing always accesible and open to listen what you want for your pet. Thanks for all this years you've have serviced my be loved pet..

    Pedro hizo un lindo trabajo y nuestra perrita quedó muy bonita. Este fue su primer corte y baño profesional y nos encantó. Pedro did an amazing job!! He left our baby looking so adorable for her first professional grooming. We are so happy with his work.

    Fresh cut
    Trishna M.

    So happy we brought our pup here. It was her very first time, and I was very nervous, but Pedro took really good care of her. He did such an amazing job with her! Every time I take her out now, she always gets so much attention because of the bows they put on her. It's been more than a month since her last cut and she's still looking clean and not too shaggy. Overall great experience and highly recommend this place!

    Turns out she's really a girl
    Shonna J.

    I have a 4mth old Shichon who needed grooming badly. I found Pedro on google, called and he let me bring my pup in. Clean atmosphere and great customer service. He did explain that pups usually don't well but he would do what he was allowed. Complete shampoo and everything. When I dropped my pup off, all this time I thought it was a boy (DONT ASK LOL)..Pedro said no ma'am, it's a girl. . Well my Beau turned into Ava Beau and loves her new look. I'll be back once a month for sure. Thanks Pedro!

    Pedro & company are Awesome! They are quick & do a great job with our dog Blizzard! Pet palace is 2nd to none! See you guys in 3 months!

    Pidgeon P.

    Wonderful experience! My dog usually doesn't do well at the groomer, but he was well behaved which is a great relief. This is going to be my new groomer for my 10 lbs poodle :)

    Before
    Jessica C.

    So we knew it was definitely time for a haircut. But my girlfriend was so hesitant about taking her anywhere. After checking multiple places we decided to try pet palace. Saturday morning we called spoked with Pedro who was so nice. He asked a couple questions and lucky for us he had one last opening for the day so we took it! So we drop her off for a full service and came back a couple hours later to a whole new dog! Now she's home strutting her stuff to her cat sisters lol

    The groomer here is disgusting, he does not care about their safety or health. I showed him a picture of a standard doodle cut and instead he shaved my dog down bald and clipped his paw. he did not inform me that his paw was bleeding. I reported him to the state as he should not be grooming on dogs. please take you fury baby elsewhere so they will be safe

    This place saved my and my dogs butts today! Noticed my dog had a mat in her fur that was keeping her from pooping and walked my dog to Pet Palace Grooming Salon to beg for help... Pedro took us in stride and squeezed us in for a full groom at the last minute. My pup is sensitive about her paws being touched, and he worked with her until the business was closed for the day. How could it get any better you ask? She came out looking adorable! Literally the cutest groom she has had in her 8 years of life. I can't WAIT to bring my dog back here. If you are looking for a new place to take your dog or need that summer groom bring them here, you won't regret it!!

    Kalyn V.

    I was looking for a groomer for my 4 month old bichon (photos attached) and I knew petsmart was one of the worst places so I did extensive research on each one and chose this place. Mistake 1. I showed the man at the front a photo of exactly how I wanted him cut and he took a photo of it as a reference. I also mentioned that I did not want him cut too short at all only about half of his hair gone and light trimming around the eyes and butt. When I picked him up I didn't even recognize him. ALL of his hair was gone, on his face, body, all of it. He looked like a Maltese. His face was cut square and not round like I specifically asked for. I mentioned this to the groomer and all he had to say was "well he is a puppy. He doesn't have his adult hair." And I'm thinking "what the hell does that have to do with the cut I asked for. I left abruptly. Soon after arriving home, my boyfriend noticed our pups paw bleeding. They had cut his nails so short they cut his quick. Any dog person knows how to trim nails and his first time ever at a grimmer and he's cut. Smh. I'm actually very disappointed in this place. I expected more from the reviews. On the good side, the owner was very nice when I first arrived and very helpful. Place was clean but small. Not very comfy for the dogs.

    After her appointment. The bows he added were so cute.
    Cynthia P.

    Extremely satisfied with the grooming services. I had mixed up the days for the appointment but was still taken care of. Cash only, definitely will be bringing my dog back

    Gnow G.

    They did such a god job on my little pupp. Really well trimmed and my dog looked so much cleaner. I called on the day of and they were very accommodating.

    Umi ( Micro Goldendoodle)

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    2 years ago

    Love the way my dog Ginger looks every time she gets her hair cut they do a beautiful job. The owner is awesome.

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    5 years ago

    Pedro is super attentive & communicative! Went above and beyond! Reasonable pricing & availability. Def recommend

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    Review Highlights - Pet Palace Grooming Salon

    Pedro was very understanding and patient with my pup who is so overly excited and full of energy.

    Mentioned in 18 reviews

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    Howlistic Grooming

    Howlistic Grooming

    4.4
    (160 reviews)

    I rarely leave reviews, but I'm extremely disappointed with my experience at Howlistic Grooming…read more This was my dog's second visit, and before leaving him, they specifically asked if he would be receiving the same haircut as last time. I said yes and confidently left, expecting consistency with the previous groom. Unfortunately, that was not the case at all. They cut my dog's hair extremely low and completely ignored the previous grooming guidelines. When I expressed my concerns, the groomer responded by saying When I expressed my concerns, the groomer responded by saying she had "shaved his nails for free," which she said is normally a $10 add-on. I explained that it still didn't address the issue at hand and that it should have either been communicated or charged properly as an add-on if that was the case, because it didn't resolve my concern about the haircut. I was told there was "nothing they could do" and that "for future reference" I should bring a photo. I didn't think a photo was necessary for a repeat appointment when the staff made it seem like they already understood what was expected based on his last service. The manager called the next day, listened to everything that happened, and ultimately only reiterated that they do not offer refunds or discounts. No apology, no empathy, and no accountability for the poor experience. The only response I kept hearing was "for future reference." To make matters worse, my dog's ears were cut so short that he barely even looks like he has ears anymore. The haircut looks nothing like the previous groom, and it's honestly upsetting to look at. Since the appointment, he hasn't even seemed like his usual energetic self. I trusted this salon to care for him properly, and instead I left feeling dismissed and deeply disappointed. A total waste of $80 and a tip. PHOTOS BELOW: As you can see in the attached photos, his beautiful black coat was shaved down entirely too close, leaving his face and ears completely bare.

    DO NOT GO HERE!!! The last time I took my 4 yr old Yorkie here, she came home limping. She wasn't…read moreable to run or play for 2 weeks. I called to inform the manager, and the manager's response to this was deciding that my dog could not come back. Worst experience I've ever had with a groomer!

    CleanDog

    CleanDog

    4.7
    (62 reviews)

    I don't even know where to begin. We recently moved out of Chicago and guess the only thing that we…read moreare missing, John. I know we won't be able to find someone like him anywhere else and that makes me and my husband really sad. A. My dog loved going to John, he never felt stressed after John's haircut. B. Have you seen how clean his shop is? My jaw dropped when I first went there. C. His cuts are so amazing, Toby was getting complements constantly. D. Shampoo that he uses is amazing, smells so good. E. My dog is anxious, but John never had a problem working with him somehow , he usually never sits still for anyone. F. He is a professional groomer and I don't think you will find someone like him at least in Chicago area. I can go on and on. I don't think he needs my review but I just wanted to share for someone lucky who lives in the area and is able to get appointment at Clean Dog.

    Not sure what superlatives I can add to what many others have written except to say all of them are…read moretrue. One of the true pleasures of living in a big city it to discover treasures in the most unexpected of places. Who would think that dog grooming would be one such place but I consider CleanDog to be a treasure in Chicago. John brings a rare combination of pride or work and some kind of genius for dog grooming that is ineffable; he just has a feel and an incredible talent for working with dogs. What brought me in the door for our Maltipoo Bailey is that I was looking for someone who would not immediately resort to shears to deal with some matting (admittedly, we had let Bailey go and she was very matted). I know that taking her to our prior groomer would result in her coming home shivering and looking like a short-haired chihuahua. Reading the reviews here led us to CleanDog. In short, John did not disappoint. He is so kind and helpful and went the extra mile (and then another extra mile and then another after that). As others have experienced, we could not believe how wonderful she looked. In fact, it was the best she has ever looked, hands down. John patiently brushed her out, gave her a much needed bath, and then working his own unique magic, brought out the scissors and turned her into a show dog. I can't imagine taking her for grooming anywhere else in Chicago.

    Pet Palace Grooming Salon - groomer - Updated July 2026

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