Love love love this place! Can't say more great things about it. From the customer service to scheduling and everything in between, it's a great and trusted place to take Your pet. We have a small 12 lb Yorkie who we take for regular grooming. After these last two experiences, we are fans! We will never take him anywhere else. They're always done in a timely manner and do a great job updating you via text when needed. Not to mention, we've never gotten more compliments about our dog than after his grooming appointments from here! read more

Staff are friendly. Dogs all seem happy. Groomers work behind glass where you can see them work and they handle the dogs with care. read more

We have been using Sydnees for the 4 years we have had our puppies. We all are nuts about Christina pups look fwd to seeing her and get excited as soon as she comes out. Also the hair looks great afterwards, but more importantly they look fwd to going and seeing Christina. read more

Wish I could rate higher than 5 Stars!! You guys deserve a 10, the staff was exceptional, the care and attention was amazing. This was our first time coming, can't wait for future visits!! read more

Sydnee's Pet Grooming - Ipanema; poodle mix. - Pet Groomers Near Me - Chicago, Illinois

New name, same location. We have been taking our little girl there for over two years. Great place. Great cuts. Also a cute bandana AND a holiday picture and backdrop if appropriate. Very reasonably priced. They do get pretty busy as Fall and Winter and the holidays roll around so it's always a great idea to schedule your next appointment before you leave. read more

Although it has been several months, my family and I are still deeply troubled by our experience at Sydney's. What seemed to be an ordinary pick-up turned out to be an absolute nightmare. I picked up our Pomeranian-mix, asked how it went and was told he was fine. However, by the time we made it home, I lifted him and noticed that he was bleeding from four areas on stomach. We were horrified to see that three of his nipples were severed, there was a deep cut into is penis and two of his teeth were missing. These injuries are not only distressing but indicate a tremendous level of negligence during the grooming process, as well as a lack of transparency and trust by failing to inform me that our pet was injured while in their care. We have been on a long journey of healing. Since this incident back in April our dog is still afraid to be groomed, and it is heartbreaking to watch our once well-trained, confident pet become timid and fearful. While the owner reviewed the video and saw first-hand the negligence of the groomer slicing up is stomach and the petrified dog biting at the bar of the dryer, a dryer he was not supposed to ever be put in.... she only offed to refund me my $75.00, making no mention or acknowledgement of the emergency care, pain medication and antibiotic our dog had to endure. This is the first review I have ever written, and it is still painful to relive the pain and stress Sydney's caused our immediate and doggie park family. read more

Update Julie reached out to us over the phone to check up on our puppy and was extremely apologetic about what happened. While we're still upset that our poor pup had such a bad experience, Julie was very understanding and made her best efforts to make us feel whole. read more

Took my fur baby Milo here for the first time last week and I am so happy I did! They were super considerate when consulting me on how I wanted his hair cut (this was his first full groom ever - he's only 1) and it turned out great. He will definitely be coming back here! read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

I really appreciate how kind and patient the groomers are here. I've taken Wrigley here twice now. My dog gets very bad anxiety and was trembling when I dropped him off, but Travis was able to make him feel at ease. I was so excited when I picked up Wrigley this afternoon, he looks like a show dog, is so soft and smells great like lavender. It is rare to find a place to trust with your dog, I will continue to exclusively go to Travis at Sydnee's!! read more

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His grooming experience was perfect! Noah is usually nervous when going to the groomers but everything worked out perfect. This was his first visit to Sydnee's and he did so well! read more

Sydnee's Pet Grooming - Noah's short haircut - Pet Groomers Near Me - Chicago, Illinois

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My sweet Cockapoo is almost a year old and we have tried 3 groomers before finding Sydnees. Not only did he look more beautiful than I have seen him, but he came out happy (like he knew he looked good lol). They don't cage and don't use a box dryer, key for my puppy who is no longer crated. They asked many questions to be sure they knew what we wanted and listened! I even considered not writing a review so I can keep this hidden gem to myself, but they deserve it! Will definitely be returning! read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

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I have taken my dog here twice now and have been very satisfied with their services. The first time there were a few things about the cut that I wanted cleaned up a little more and they were happy to take him back and fix it until it was how I wanted it. I appreciated that they seemed genuinely happy to do it and didn't seem the slightest bit annoyed. The staff are all very friendly. I also love the hypoallergenic option because he comes out with no perfume-y scent which tends to give me headaches. Another thing I really like is that they have a window into the area where the grooming is done. The last groomer I went to had all the windows covered and a barrier up so you couldn't see anything which made me a little uneasy. But at Sydnee's you can easily see what's going on, and when I arrive to pick my dog up I can see that he is actually happy and relaxed. Lastly, the prices are way better than the last groomer I went to. I'm so happy I decided to give them a try, and I will definitely continue to bring my dog there. read more

It's official!! South Loop loves Sydnee's Pet Grooming Salon! First of all the shop is conveniently located in the neighborhood and is so bright and cheerful that my dog is eager to stop in. The facility is clean and the environment is stress free and calming for my pet. Most importantly is the time, talent and patience the staff takes with my dog. It's truly a spa experience!!! As an owner I can drop by and freely view the beautification process and it is amazing. Lastly, the prices and the grooming menu offers such treats that I'm positive my dog and I will enjoy each and every experience. She leaves looking beautiful, smelling great and as happy as she was when I dropped her off. We used Natalie and she is a consummate professional who is passionate about her craft. She and Kelly, the other groomer, truly loves our pets and it shows in their work. Go! If you have doubts - push them aside and allow you and your pet a new experience in grooming. Satisfaction guaranteed from the time you enter and until you leave - after booking your next appointment of course. Updated: Natalie did a phenomenal job with my dog once again. I changed my girl's epic ponytail to two ponytails and Natalie perfected it. I am a sucker for a pet business that puts my pet's needs above my own. Everyone at Sydnee's loves animals and are passionate advocates for them and it shows in their work. Try them out and you won't regret it. read more

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Excellent customer service. Love the team here! Bodhi is a handful when it comes to baths and nail trimming, so I am very happy that I've got a place that can handle him! BTW, the tubs look like shower/tubs in your home, but like a smaller version that is accessible for the handlers. Super clean, and I think it makes the experience more relaxing for dogs because most places have stainless steel wash stations reminiscent of the veterinarian's office. *I know this because I have seen the wash stations as they were nice enough to let me use their restroom on my way home from Fred Anderson dog park (and knew I would not make it home in time, lolz). You get 10% off if you go monthly(4weeks)! read more

I took my recently adopted (2 months!) rescue dog for the first time to Petsmart groomers the day prior. The groomer got halfway before saying my dog was too nervous and moved too much to continue. He was looking pretty silly (fur was matted so he was halfway buzzed) and I really wanted to get the job done. Called Sydnee's the next day and they took him in same day! I dropped him off and everyone was really friendly. I felt really confident in Shay's abilities to complete the grooming too. Couple hours later he was done and seemed to be in good spirits, happy, healthy, and still cute! I will definitely be back! read more

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On December 15th, I called and made a grooming appointment for my dog. The soonest they could see her was January 27th, but we booked the appointment anyway because she really needed a grooming. Fast forward to this long awaited appointment, they have "no record of an appointment" booked for my dog, and the soonest they could see her is March 9th....84 days after I called to make the initial appointment. This is the second time this has happened, although the last time they acknowledged their screw up and were able to squeeze her in that day for a grooming. For what it's worth, the woman I spoke to on the phone offered to try and give her a bath today...but we can do baths at home. Guess we are SOL. I'd go somewhere else as you seemingly can't trust whether your appointment will actually happen. What a shame. read more

I wish I could give half stars because I would do 4.5. We like Syndee's a lot. Started with their polished pooch program (great deal to check out). This was Otis' first time getting a full groom (bath and cut) and it went fine. The groomer followed directions for the most part but a few things that I would've changed. I could've gone back and asked her to fix it but I just fixed it myself. I admittedly am on the pickier side so do want to say it was a good groom. They communicating with me with how it was going which I appreciated. The tail was left longer than I would've liked as well as his ears and the top of his head. I tried to trim it some myself. I think there are so many doodles in the neighborhood that there is a common cut. My dog is a whoodle and I asked for more wheaten than poodle but his coat is on the more cottony side so ended up a little rounder, poodle like. The floof is cute and it will go down in a few days. The complaints are small and yes I would go back to Sydnee's for a groom again. read more

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My longtime cat groomer left Chicago so I decided to give Sydnee's a shot because I foster dogs through LEAD Rescue and Sydnee's grooms their fosters for them! I was skeptical because I assumed they only knew how to groom dogs and a good cat groomer that doesnt leave razor marks is hard to find but they did a great job and my cat now smells like cinnamon oatmeal. The shave was consistent/uniform and they even rounded out the fur around the paws which is my favorite thing about cat haircuts. Cat grooms start at $75 but can go up depending on what soap you use and what condition your cat is in (# of mats). They also have a cat groomer available 3 days a week while other places I've looked at only have availability once or twice a week. Will definitely be back! I am aware that I said the word 'groom' way too many times. read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

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I've been going to Sydnee's since they came to the neighborhood. They do a phenomenal job and both my dogs love them. Between their work and their customer service, they're a ten star. Both management and the groomers are incredible. read more

First time taking my toy poodle to a groomer and I felt good vibes the moment I walked into the facility. Very clean, nice staff, cute place! I felt comfortable leaving my pup there. Quick process and my pup came out looking like a movie star!! Will definitely go back for her grooming!! read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

I have a Cavalier King Charles Spaniel, and since they don't need to have their hair cut, I usually just bathe him at home and only go to the groomers for nails and paw pads. Yesterday my puppy walked on fresh oil on the road and had hard tar stuck in his paws and underbelly - so I had to take him in to get professional help. Maria Vazquez did the bath, she was able to get him totally back to normal, and she cut the paw pads perfectly! He looked better than ever when I picked him up, and he is still soft and shiny today! I plan on making this a monthly experience, worth the $45 to get him looking nice and it includes the nails and paw pads that I need to get done anyways. I think they take really good care of the pups, 100% recommend. read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

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Love this place. It's been hit or miss finding groomers for our goldendoodle who cut him like we want, Sydnee's gets it right every time. Highly recommended. read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

After a few grooming appointments (at another establishment) that resulted in my dog having a bad eye infection, I was scared to bring him anywhere else. Sydnee's has been nothing but perfect since day 1 and I will definitely continue to walk the extra mile to bring my pup here. Shay in particular, has groomed my fur baby a couple times now and has done a perfect job each time. The facility is clean, the prices are reasonable, and I've had nothing but amazing experiences with each staff member there. I feel extremely comfortable bringing Barkley back for spa days forever at this place!!! read more

Sydnee's Pet Grooming - Fresh cut, happy face! - Pet Groomers Near Me - Chicago, Illinois

I got my dog groomed at Sydnee's twice. At the first appointment they asked me what scent I wanted her to be cleaned with. I chose lavender and there was zero clean scent or lavender scent when she got done. I figured this was a fluke and took her back 8 weeks later to get groomed again. I again chose lavender and again did not smell anything on my dog. Additionally, I noticed her belly was still really dirty and I wonder if they even bathed her at all. read more

Sydnee's Pet Grooming - My dog Bella's belly that still has a lot of dirt on it, 1 day after grooming (she has not been outside except to pee since that time) - Pet Groomers Near Me - Chicago, Illinois

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Amazing job! Ask for Jessica. She groomed my cockapoo in under an hour. He was trimmed, shampooed and manicured! The lavender wash is amazing! read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

My initial visit with Jessica was outstanding and everyone admired how nice my fur baby was groomed. In fact, I referred a couple of people and one friend took her fur baby and was quite pleased even though Jessica wasn't available and they didn't know when she would be back to work and Christine groomed her fur baby. My second experience has not been satisfactory and I returned for her underside to be corrected. Christine offered to correct it and BoBa was a little rambunctious. Well...fast forward, Her hair appears as long as it was when I took her to be groomed. I did request the cut to be shorter than the first visit and they have notes for each dog that is groomed. Also, I found her inner ears to be dirty...I cleaned them and the hair on one side of her neck is longer than the other. This I noticed when I combed her. There's just nothing complimentary about the way my pet looks. In fact, I'm very disappointed and I tipped very well !! Please..check your pooch thoroughly before you leave the groomer. Every time I comb and brush her I'm reminded of my despair and $$$. Unfortunately, this senior senior citizen wasn't able to attach the photos. read more

Great location. They treat Polo (my Shichon boy) with the utmost care. He has a coat that is easily tangled but they try their best to accommodate my cut requests and educate me on at home care. The only downfall is the time between drop off and pick up can be a little longer than I have encountered with other groomers, but I am happy with the service and cost. read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

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I highly recommend! First time taking my puppy here & everyone was very friendly & I genuinely felt that they care about the dogs here. Christina did an amazing job on my puppies trim & gave me advice on how to avoid knots in the future. I will definitely be going back to Christina. You won't be disappointed!!! read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

Loved how easy it was to make an appointment. Went to Sydnee's for my puppies first full groom as we had bad experiences with puppy cuts at the other groomers. We like the cut she ended up with although it was a bit different from what we asked for. Also, we had to return as her belly wasn't cut the way we wanted. Our dog got spayed recently so half of her underbelly was shaved and we wanted to even it out, however, when we got home we noticed it wasn't so we called and they we brought her back in where they fixed it right away. Also, noticed a day after they didn't cut her hair as short in the sanitary area as we wanted but it's okay, will just have to specify it better next time. read more

Definitely FIVE Stars. Because I must be crazy. I live all the way by O'Hare Airport! And went all the way to the Southloop in Chicago! CoCo has had a very trying year medically. And the thought of having her sit in a crate while she waits to be groomed, or waiting to be dried, really broke my heart! I was so excited to come across Sydnee's Pet Grooming in Chicago, IL in their South Loop location. Knowing that she'd be in an open pen...well that was the first positive point they scored. Then to score a groomer by the name of Kelly! She was amazing, her "groomside" manner is top notch. CoCo was right at home and felt at ease (yes she told me)! I was impressed with the facility and liked the receiving area. Thank you Kelly for making my baby look like the Diva Superstar she was intended to look like. We definitely will be coming back for her follow-up groom. - Michelle and CoCo read more

Sydnee's Pet Grooming - CoCo after her visit to Sydnee's in the South Loop, Chicago, IL. Thank you Kelly! Our Diva looks amazing! - Pet Groomers Near Me - Chicago, Illinois

From the moment I spoke to Natalie on the phone over a month ago, I knew my babies would be in good hands. They smelled so good and looked so pretty when I picked them up. I was very happy to have discovered her as there are some grooming salons that do not groom cats. read more

We switched to Sydnee's from another groomer in the South Loop and we are really happy we did. They do a really great job here! Our two little guys always look adorable when we pick them up. Not to mention it takes Sydnee's half the time to groom two Bichons than it did at our previous groomer. We have had nothing but really great experiences each time. We would highly recommend. read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

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Great experience! I absolutely love this place I highly recommend it. It's very convenient. They have great staff. My maltipoo was very happy and I felt safe. He even got a little Easter picture so cute read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

So pleased with their work! Sydnee's is the gold standard in pet grooming. They have an easy online system for booking services. I was able to customize my puppy's appointment so that he just got a bath and brush with a sanitary trim, no full haircut needed. I also had the option of selecting the staff I wanted. Based on good reviews and recommendations I had seen, I chose Shay, and she did not disappoint in the slightest. We dropped our puppy off around 9:30 and picked him up approximately an hour and a half later. He was transformed from a dirty, scruffy, messy little thing to a well-groomed, handsome boy! He smelled so good, like the vanilla scent we selected (other options were lavender and mango, might have to try one of those next time). And they trimmed his brows and face but kept his cute doodle look without "poodling" him, which is exactly what I wanted. Most importantly, he came back to us tired but very happy and calm. Thank you, Sydnees! I already made his next appointment, so we will see you in about 6 weeks. read more

Sydnee's Pet Grooming - Our handsome boy, post-groom! - Pet Groomers Near Me - Chicago, Illinois

Sydnee's is awesome! I've brought my scruffy muppet dog in a few times now for grooming and bath services. I've been very pleased each time. He smells great and their deshedding treatment does wonders to cut down on shedding for several weeks. The owner and groomers clearly love dogs and take great care of them. The prices are fair (lower than their nearest competitor) and they have a number of discount options available. Above and beyond the usual aspects that make me love a business, Sydnee's also is a huge supporter of the local rescue community. They assist with bath and grooming services for a local rescue and serve as a donations drop-off spot for shelter supplies. This past Christmas, they set up an angel tree where customers could sponsor supplies for a dog in foster care. They regularly feature adoptable dogs too. How amazing is that?! read more

While my Macie is a gem and easy as pie, my new addition Deon is most definitely a challenge. To the point I can't even bathe him at home anymore. Never fear, his favorite person Alycia is there to save the day. She manages to get him looking dapper each and every time. We've been going there since we moved the neighborhood about a year and half ago and we wouldn't go anywhere else. Scheduling at times can be difficult, but I also have those issues with my own hair stylist and other services due to the pandemic and everyone being short staffed. read more

Sydnee's Pet Grooming - Deon - Pet Groomers Near Me - Chicago, Illinois

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I have two elderly min pins with crazy skinny legs who HATE having their nails trimmed. After a bad experience at a different groomer, I gave Sydnee's a try based on recommendations from my neighbors. I couldn't be more pleased! The groomers are kind and helpful. They have corrected the poor work of our previous groomer and gotten our skittish pooches' nails back to a manageable length. Their demeanor with the dogs is loving and kind. I'm very glad Sydnee's is in our neighborhood. read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

I took my dog here 4 times, they've only cut her similar to how I've asked 1 time! They then make up excuses on why she isn't cut how I asked and had the audacity to tell me I could take her somewhere else if I don't like the services as if I wasn't a paying customer. I will never give them nor Shay's ugly ass service again! Julie called the next day apologizing and telling me how sweet my dog was as if I wasn't Aware. If you look at the photos this was not a matted dog so the excuses are bullshit. She didn't offer anything and felt it was okay for her staff to be disrespectful. They will never get my business again! read more

Sydnee's Pet Grooming - Pet Groomers Near Me - Chicago, Illinois

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My girls have never looked better. I love this place and had such a wonderful experience that I'm actually taking the time to review it, which I normally don't do. My dogs fur turned out so beautiful and soft and still looks amazing even days later. Absolutely the BEST!!! read more

Sydnee's Pet Grooming - Daisy - Pet Groomers Near Me - Chicago, Illinois

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Since they are right around the corner, we stalked Sydnee's until they opened, and it paid off... Julie and her staff are truly amazing! We have used both Natalie and Shay, and could not be happier. They both treat our Wilbur as if he is their own. And the Pooch Club is the best bargain in town! We try to get in there weekly for some pampering, and they are always excited to see us. Beyond that, Julie is an incredible owner and true animal lover. She works with multiple organizations in the community. And not just for the holidays, but throughout the year. If i had one suggestion, it would be to extend the hours a little later. It can be a little difficult to get there before they close during the week, and Saturdays can be busy. read more