They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

Brandie came early and went above and beyond to make sure I had great service and also kept me…read moreinformed at every stage of the process. You've earned a lifetime customer! Thanks again!

We were very happy with the service tech that came out and helped us to explain what we wanted. We…read morewere quoted quickly and ordered promptly as well. However once it was turned over to Maxx and Mel it fell off. Its a true shame. 3 months waiting on information. We hounded them for details and were kept in the dark many times. Promises were made and never met.

We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

Absolutely the worst company I've ever dealt with!…read more I hired this security company thinking I was protecting my home, but instead I got stress, wasted money, and zero accountability. The installer showed up late, seemed completely unprepared, and didn't even know how the system was supposed to work. Sensors were crooked and one camera works only sometimes. When I asked about it, I was told "that's how I was told to do it" and "most people think it's ok". The system went offline multiple times, including once while we were out of town. What's the point of paying for the services if it doesn't work when you need it most? Customer service is a joke. Calls go unanswered and when someone finally responds, they act like you are the problem. Every issue was blamed on my internet, my phone, or "user error," even though the system wasn't working rights from day one. How is it my fault when the app says that a camera is offline? What am I supposed to do but contact them. I pay them monthly for the service, so if something says it is not working then I think it's reasonable to say I can call them. What is not reasonable is for there to be no customer service when the system is malfunctioning. To make matters worse, I was locked into a contract and threatened with cancellation fees instead of offered real support or a fix. If you care about your safety, your money, or your sanity, stay far away from this company. I regret ever signing up. I thought I was doing good by going with a small company, but I should have called ADT, Vivint, or someone bigger.

Kevin is Great! He completed the wiring and installation of our complete network TV and sound…read moresystems in our new home back in 2018. He did such a great job, we had him back to add outside speakers and change out a new TV. He has always been very responsive and always assisted in our AV needs, which provides a great level of comfort. As a non-techy, the value of Kevin setting us up with a universal remote, iPhone remotes and acting as a resource for our silly questions has been immeasurable! He is honest, reliable and knowledgeable!

I can't sing the praises enough for HomeLogix, this company is fantastic! From the first phone call…read morewith Kevin, he was eager and ready to get to work on our project. He jumped right in, sent a quote, revised a quote a few times for me as I made changes, and added really great input for me to customize my home systems the way I wanted. He communicated with me every step of the way and I never had a question that he was not able to answer. He is extremely knowledgeable, thorough and meticulous with his work, and left no detail missed. By the time we moved into our new home he had our speakers installed, cameras installed and ready to go, security system in place, all of our TVs purchased, mounted and hung, a rack built for all of our boxes and connections, and all of our internet access points setup and ready. With 3 young children and a crazy move ahead of us, Kevin was our saving Grace that first day of move in!!! We plan to have him come back to automate our systems even more and to install more speakers and TVs in our game room! The prices were also very fair, the service is exceptional, and the work was quick. Do not hesitate to call HomeLogix for your home system needs, I promise you will not regret it!

I would like to update this review. The owner called me soon after my negative experience. He was…read morevery professional and took the time to understand the problem and fix it. He also offered me a discount on a future installation. So I decided to give them a chance because I appreciated the effort. (It is rare that businesses care to make amends!) They installed in-wall speakers and a new receiver in my house, and I must say that the guys who came over were very professional and did a stellar job on the installation. In keeping with my personal policy to give credit where it's due, I am highly recommending Capitol for their A/V services.

I recently had Freddie and the Capitol Audio and Video team install a home theater, and am very…read morepleased with their work. Freddie knows what he is doing, and is able to provide helpful feedback on what would work best for your particular situation. With respect to install, they were very fast, and did a great job of clean up and wall repair. My wife is usually not too excited about technology, but she loves the new system and finds it easy and intuitive to use. The only reason I'm not giving 5 stars is responsiveness to email. They work best over the phone, but I prefer to do most of my communication via email. If you know to communicate over the phone, then you'll save yourself some frustration :). Todd