My husband ordered a part for his dirtbike from these guys a year ago. Unfortunately our local mail…read moredelivery damaged the part in a fire. We had to file a claim through USPS who issued these guys a check TWICE because they kept saying they never recieved it. Finally they sent my husband a replacement part but then CHARGED us for it again. They stopped returning our phone calls when we were trying to get the replacement part ordered and then tried to blame their voicemail. They also stopped taking our calls. My husband had to track them down via facebook to get any response at all. The jyst of it is, they were paid for a part THREE times even tho they only shipped it out twice. They have zero customer service and when my husband made a claim on paypal (when they charged my husband the second time) they lied to paypal so that the claim would go in their favor. They are a serious nightmare to deal with!!! Don't do business with them.

Never received some parts I had ordered grips,throttle,brake lever no response to emails no phone…read morenumber posted to call and this was after I previously contradicted him to build me a custom motorcycle frame that took months like 9 and when I received it the neck tube was welded crooked and the backbone wasn't as specified also not that friendly I'd never do business with them again

The Factory Metal Works is the place to go for all your motorcycle needs. They are very…read moreknowledgeable. They do great work and get the job done right the first time. I highly recommend THE FACTORY METAL to anyone because it WORKS!!!

I got a pink camo for willer from there and my brother got a go cart it was worthet but the only…read morebad review was the the go cart during is almost about the break to start is

like a lot of scooter dealers, mechanics etc there is a shadiness going on here! i called during…read morebusiness hours 3 times and got vm that said the he would call back. by the number of stars you should know the rest!!

Eric and Edwin have always done a great job assisting me in my purchases and my fitting for a…read morebicycle and their service is top notch as well! They have a nice selection of bicycles and the value and prices are very competitive! Great job fellows!

Once again... this place is a joke. I have had a lawyer reach out and have had ZERO response…read more Please, for the love of everything you have, do not bring your bike here or purchase a bike here. You will get trash and have your bike worked on with zero clue of how to fix anything.

If your looking for a good used bike. This is the place to go. The owners are super friendly and…read morehelpful. Everyone in the shop will offer you a hand in fixing your bicycle or maybe offering you a opportunity to just build a like new bike for you to enjoy. They are open a few days a week & have a great location near downtown Salisbury.

This business has a very charitable business model. The people are very friendly and helpful. They…read morealways make themselves available when you have questions.

I had a wonderful experience with this company! My sister and I were on the way home from IKEA…read morewith a loaded down trailer that got a flat tire. Of course we didn't have a spare. My roadside assistance would not help because I did not have a spare tire, and did not need a tow. I called Little's and they went to Tractor Supply, picked up the tire I needed and came back and put it on the trailer. They were fast and definitely went the extra mile to help us out. Two other local companies refused the job because of having to go to Tractor Supply. This was a Sunday evening too! If it weren't for them, we would have had to wait for family to drive 2.5 hours to help. Thank you so much!

From the owner: At Little’s, we take pride in getting every kind of vehicle and trailer back on the road—fast and…read moreat competitive rates. Our team is known for quick response times and reliable service, whether you're driving for work or just getting around town. Call us today for boat towing, commercial truck repair, trailer repair, truck or SUV towing, car towing, motorcycle towing, trailer towing, and vehicle towing. We also offer lockout services for commuter vehicles, as well as lockouts, fuel delivery, jump starts, and tire swaps for commercial vehicles and tractor trailers. Whether you’re managing a fleet or on your daily commute, you can count on Little’s for professional, friendly help whenever you need it.

Great and quick service on my e bike. I had a shelf fall on…read moreit and everything was a little out of wack- broke kick stand and mirror off, along with needing just general service and breaks checked. We took it in they said it would be maybe a week. The next day that had it all back together, new kickstand and mirror installed everything back in order and I was back in business. Customer Service was Excellent and price was very reasonable. Highly recommend supporting this small business!

Friendly staff, poor service, had them install a new chain on my bike, brought it back one week…read morelater because the chain kept falling off, they called saying they "fixed it" but when I got home, the problem was still there, no quality control whatsoever. Never coming back

If I could give Tod the owner and his employee Marshall a ten I definitely would. They were very…read morehelpful and answered all of our questions. Tod had many different E-Bikes in his shop and he works on all of them. We ended up buying an Addmotor Grandtan 340 Trike for my wife and a Velotric Nomad for me. Josh gave us $200 off each bike, he gave us free helmets, locks, mirrors, bike locks and we had to buy a bike carrier for our bike and trike and got $200. off the carrier. I have a two year and my wife has a 1 year warranty on our bikes. If any problems during that time or later Tod will warranty his bike or repair it. We also met a family of 3 from our neighborhood in Raleigh that bought 3 bikes while we were there. Tod does it all, answers the phone, sells, repairs and and answers any and all questions you have. I cannot even get East Coast Bike Shop to answer their phone to ask questions and they had at least 3 employees in the shop when my wife and I visited the place about a month ago. Conte's Bike shop was very helpful when answering questions but after extensively checking the reviews we did not buy a Rad E-Bike Trike. I know that if and when we have problems with our E-Bikes that we have to travel to High Point but we will peace of mind that it will be done right the first time.

We went in expecting to buy one brand of bike. However, after test rides and expert knowledge from…read moreTodd (owner) we decided on another brand. Returned about a year later and purchased folding bikes. Again, we were allowed to test ride them before purchasing!