Dog Training: Carrie Cearley is an amazing dog trainer! I worked with her because my little pointer…read moreBrittany was constantly pulling and making life difficult Carrie worked with me and my little dog Jazzy and what a HUGE difference! Carrie loves dogs also and steers away from corrective devices that soils be harmful to your dog.

Great working with these employees who helped us get this amazing cat. He set us up with all the…read morethings he needed, and helping us find what we like. Good Montana respect and friendliness here. He (cat) feels at home just hours at home! See pic!

Very clean well maintained facility, we feel very comfortable leaving our fur baby here when we…read morehave to go out of town.

I had high hopes when we first dropped off our cat, we were taken to the area where he would be…read moreboarded and had the chance to put him in the "kennel" (I don't know the right word) ourselves with his blanket and toys. We paid upfront and there was a military discount so our $100 total was now $90 We made our reservation during the Memorial Day weekend for our 4th of July trip because our regular boarding place (MLVH) was full and we did not make them early enough. P&C was available so we booked. We were told by the person on the phone (didn't catch the name) that they would be open on the 4th for pick up only from 4-5pm. (Like their Sunday hours). MLVH is 24 hours access regardless of holiday(it's an emergency vet) so I was not very comfortable at the idea of not having access to him at any point, and we didn't know if we would be able to pick up in that time frame. We made it back to Billings on July 4 and arrived at P&C around 3:50 and called 3 times after 4:00pm, there was no answer I returned to P&C by 6:50am July 5 and they opened early and I went in to retrieve my cat. I was greeted by Kate at the desk who called back for My cat and they brought him in his carrier, the food we had provided and a blanket that was not his. They went back to retrieve the right blanket and I noticed that his food was not completely used. (I will attach pics) We provided two large ziplock bags with pre portioned food and a sheet with instructions in each bag on how to feed our cat, a morning bag of food and an evening bag. on the slip they have you fill out at drop off, we noted that feeding instructions were in the bags, and when we took him to the back at drop off, they told us that we could leave his food on his carrier and they would get the food from there. The evening bag appeared to have not been touched at all, My cat had only been fed once a day for his time there, half of the total amount of food he receives daily. I was heartbroken. My cat has very clearly lost weight during his time at P&C. I spoke to Kate again and asked about the feeding habits they have at P&C and she reassured me that he should have been fed as instructed and that they do it differently than the dogs, the instructions given for cats were what are to be followed. She took my contact information and told me that her employer would be reaching out to me to talk about my cats stay. Kelly called at 4pm and asked about the experience and told me that she had spoke to the person who had first taken in my cat and said that they had only noticed one of the bags, and did not do any further investigation about additional food,I find this had to believe because we left both bags on his carrier as instructed, and they were right next to each other. You could not touch one without touching the others. She told me that he always had food in his bowl, as cats can have a hard time adjusting to boarding places and do not always eat. (We incentivize his eating with wet evening food, but he never received that.) His morning portion could not have been nearly enough for a whole day. I asked why the wrong blanket was brought out when I picked him up when we placed him in the "kennel" with his own blanket and she tried to reassure me that the people cleaning the "kennel" probably had not realized that it was his personal blanket, that it could have been P&C's blanket. I don't know if that means that it was shared with other cats, but we will be washing it just in case. I brought up how we were told when making the reservation that we would be able to pick up our cat on the 4th, but Kelly told me that Christmas, Thanksgiving, and 4th of July are the only holidays that they are closed and was apologetic to hear that no one was available to pick up the phone, but of course there is always someone with the dogs, and the cats too. Kate had told me earlier that the only holidays that they are closed are Christmas and 4th of July. My cat was really agitated on our way home, but Kelly tried to assure me that he had a great time at P&C and she remembers him specifically. I don't know how true that is. I won't make the mistake of not booking my regular boarding place soon enough. I won't put my cat at risk of losing more weight, of not being properly fed, of potentially having his personal items giving to other animals, of not being able to pick him up when I'm told I can, and not having access to get him whenever I can. P&C may be a fine place for dogs, as most of the discussion is centered around dogs, but it is not a great place for a cat. MLVH Has a lower rate, has 24hr pick up and drop off, and sends updates of our cat directly to our phone uninstructed and has never once had a problem with our feeding instructions.

This is the store I go to when I've messed up my Chewy autoships. They carry Taste of the Wild…read moreAncient Grains which I'm a big fan on. Also used them to try out a different cat food because I didn't want to try a big bag. They don't have rows and rows of dog foods but what they do have is good brands. All and all I do like that they are in town. I have no idea how good the grooming dept is since I have a great groomer elsewhere. I don't get a good feeling about it when walking by but who knows if that is normal.

I have been waiting for my 2 dogs to get groomed - it has been over 4 hours - they went in for…read morebasic grooming. I have never had to wait this long before - but I have never been to this petco before either. The young lady was nice enough but Waiting 4 hours is not good. If i lived here I probably would not use this location again.

Took my German Shepherd to get some obedience training and Leonard was extremely professional. My…read morepup came back to me and was much better about commands and listening to recalls. I asked Leonard to use a closed fist motion to help signal him to sit so he'd be on the same page with my other dog and when I got him back after the three weeks it worked like a charm. Aside from his work, I would give Leonard himself a 5 star review. He's polite, very understanding of needs/wants, and overall was just a great guy to work with. Would be willing to board my dogs with him again if I ever need to!

I would not recommend most of anyone to go to this dog care place. As there was to many problems to…read morecount. First one being that she never had a firm price position. First, it was $35 dollars then it was $30 dollars. Secondly, the dog sitter who mysteriously only give her name once (if that happened, I don't remember what it was) stopped visiting my apartment space at around 8:40 AM, then changed to two 9:00 AM visits in a row. In other words, she was being specifically dedicated to giving me the lesser experience as possible. Lastly, there was to many personal comments made towards me such as ''I don't do specific times'' along with ''stay out of trouble'' during my college spring break. This came across as disrespectful and made my stomach crawl. In summary, stay a country mile away from this place if you want your dog looked after.

Love em. Using them every time I need to board my dog. Nails trimmed, clean, and didn't want to…read moreleave.

I've been taking my dog here since she was a pup and she is always excited to go and comes home…read moretired!

As someone who has supported Yellowstone Valley Animal Shelter (YVAS) for decades, I've had a…read morefront-row seat to their incredible growth and transformation. While some older reviews reflect a time when the shelter was under different leadership and struggling with management and outdated practices, the YVAS of today is an entirely different organization--one that the Billings community should be proud to have. YVAS has evolved into a professional, compassionate, and highly efficient operation. Their length of stay for animals is impressively short--far below the national average--which speaks volumes about their dedication to finding loving homes quickly and responsibly. This is not a shelter that warehouses animals or euthanizes for space; this is a shelter that works for every single life. What's even more remarkable is that they do all of this with very little funding from city and county contracts, yet they operate a million-dollar-plus organization with integrity, transparency, and heart. Most of the leadership team has been there for nearly a decade (or longer!) and many of them hold nationally recognized certifications in animal care and shelter management. Their experience shows--in the way they care for the animals, train their staff, and educate the public. If you've read negative reviews from the past or from individuals who may not fully understand how shelters operate, I encourage you to take a second look. YVAS is not only one of the best-run shelters in Montana, but I would argue they're one of the best in the region. Their commitment to animal welfare is unmatched, and the lives they've saved over the years tell the real story.

My experience with YVAS over the past 10 years has been very positive. I believe they are a caring…read moreorganization who is doing a tough job. I adopted a 6 month old puppy 10 years ago who I still adore to this day. I was pleased with their commitment to placing homeless pets into loving, able homes. I'm at YVAS several times a year making donations. Their staff is friendly despite their busy jobs.

2023 we paid for the two week -they -take them training. our dog got sick, so we had to keep…read morepostponing. Tried getting a hold of them multiple times over the last two years. no answer. i am an old lady. got a new dog and was hoping to use that payment I already gave them for the new dog, won't respond to emails or facebook messages and blocked my family member who sent the message to check in and get reimbursed or to have them take the new dog. very disappointed in this company, feel taken advantage of because of my age.

I wish there was a zero! (Paws and Claws the doggie day care) they do off the leash training…read more.. Gave me the worst experience I have ever had! Not only do they add charges at their own discretion but also my dog would get blunt trama wounds from this place I had to stop taking her. When I wrote a review on facebook... the owner took my info from his records and called me threating me to watch what I say and stated he knows where i live. I would never ever recommend this establishment to anyone in Montana! The owner hands reviews like a child and makes threats which isn't very professional at all. All because I dont like his company. Personally using my info to make threats should be illegal. (I would be fired if I did that at my job) I will be filing a police report and restraining order against the owner since he chose to use to my info for something other then business. Wrong wrong wrong! If you go there I would have them remove your info before they use it for their own pleasure. Awful owner and should not have a business.