The appointment was quickly acknowledged and scheduled. Derrick showed up and was very…read moreknowledgeable about the pool and equipment. He solved the problem and was very reasonable. I used him 5 yrs ago and just recently. He fixed the problem this most recent service request within 5 minutes and did not charge me. I am so thankful for a honest person who is also a Christian. Thank you Derrick!

Customer beginning in May. Can't emphasize enough how poor the communication is. I don't believe…read morethey understand that people mostly hire them for pool service because they don't know much about pools. I greenlighted and paid for every recommendation made by them via text. Was told we needed a new actuator, no explanations. Paid for it no questions asked. Received one text about a month ago saying to add water, which I did. Got a text today from them saying they will no longer service the pool because the water level was low the last 4 times they came by. If I knew what was wrong with the pool I wouldnt have hired royal blue to begin with. You would be better off looking elsewhere for pool service. Even the text firing me was so condescending. Not good business.

Voyager pool service is outstanding! Timely, affordable, and cover a variety of services. Would…read morerecommend to anyone, they will bring your pool to life!

From the owner: Midlothian, TX Based Pool Service Backed by Years of Experience and Unmatched Customer Care…read more Experience the Voyager difference today by asking us for a free quote!

Philip was amazing. The pool was in bad shape, Philip made it new again…read more He has went up and beyond on this project. HIGHLY RECOMMEND! Thank you Philip!

Needed help with DE filter. Philip came the next day and fixed our pool problem in short order…read more Very knowledgeable. Very reasonable price for service. We will definitely call them for further service and support.

Crystal Water pools did an amazing job! My backyard looks like an oasis. This company was reliable…read moreand professional!

Provided excellent services in installing new tile and replastering our in ground pool. Responsive…read moreto all needs. Work crews were professional, thorough and cleaned worksite.

Excellent customer service, great pool cleaning business, affordable pricing, and well-managed…read morepool. Thank you!

I called Adam out of the blue in desperation after calling 7 or 8 other companies. No one could or…read morewould come and look at my pool. I am not at the house as I moved out of the area and could not do anything myself in person. Adam very kindly chose to go out of his service area (on his day off, no less) to help me in a stressful situation. He performed the services, reassuring me and the future owners that everything was working like it should. He also helped my friend who is watching the house to perform maintenance so we don't have further issues. His prices are fair and he did not take advantage in a difficult situation. He is honest and will do what he says. Adam is the kind of person we as homeowners need working in the service industry. I would recommend him in a second!

Greg and Chad are a great team and we loved working with them. We had an idea of what we wanted and…read morewithin a few days after telling them our vision Greg had us multiple designs to look at. He also was very calm and collected, knowledgeable, and professional. After choosing a design, we were walked through what features we could add, lighted bubblers (I think that's what they're called) get them! Turn around time was almost exactly what they had predicted (however they are at the mercy of the weather so we may have gotten lucky). We were able to enjoy our pool all summer, I Did I say they were professional? They are! I'm very into timelines and communicated expectations, they didn't bat an eye at my continuous questions. Now my husband on the other hand can be a handful sometimes, they were great taking his calls and fielding his requests. If I had one bit of constructive criticism, it would be in regards to timelines and expectations. I know I need reassurance and a lot of information, so a written timeline with an FAQ page handed over at signing would have helped me in the process. This being our first pool, I don't know what I don't know, so I had a lot of questions throughout the process. I hate bugging people, so my husband always had to ask the questions and I feel this might have saved us both time in that back and forth. 20/10 in all areas, hire them!

Firewater Pools was by far the best experience we could've had for pool building. We interviewed…read moreseveral pool companies, and Firewater was always responsive with our questions and more than fair with our negotiations. More than that, they followed up with everything throughout the entire build process. When they said they would be here they were here. The workmanship was amazing. They listen to our wants and our needs and built the pool of our dreams.

Be careful.. My experience with Rivermist has been really negative. They didn't build level or to…read morethe right depth. And now my brand new pool has cracks in it. I've been told the cracks are only superficial and not to worry about it but I had my last pool for 10 years and it never had a crack. In my opinion, Rivermist didn't keep their schedule or their word. Personally, I could never recommend them.

Be careful. River Mist built us a pool that was neither level nor proper depth, and missing an…read moreumbrella anchor. Then they demanded their final payment. Then they called us liars. now they are threatening to put a lien our home. I can document every assertion made in this post. We contracted with River Mist Pools because even though they were higher, they were very nice folks with a stellar reputation. We could live with the fact that they took literally twice as long to build our pool than the timeline they presented to us because we know that this is construction during the summertime in Texas and things happen. However, at the end of the process, our beautiful pool was about tree inches too shallow (it's supposed to be 5 feet deep) and it was quite unlevel. I want to make clear that the very first time River Mist filled the pool, both my family and the River Mist guys recognized that the pool was not level. They immediately agreed to repair the pool and we all decided to do the repair the following spring to give the pool more time to settle. The repair was supposed to take two weeks but instead took five. They finished and re-filled the pool in May (again no issue there...I understand). But then River Mist began demanding their money. I offered to pay River Mist 5K of the remaining 10k but I wanted to hold the other 5k until I consulted with an attorney about my position in this matter (which I'm in the process of now). My feeling is that since I didn't get exactly what I contracted for why should I have to pay full price. . I've already paid 108K. Am I entitled to a discount on the remaining 10k? This is where the issue stands now. If I could go back in time, I would choose a different pool builder. Nice folks but...

great communication, fair prices, impeccable support. 100% happy customer here.read more

Josh does great work. He is very miticulous in his planning and comes up with some amazing designs…read more Glad he goes above and beyond to make sure you have a truly custom pool. He is very knowledgeable and doesn't mind taking the time to explain the process and answer any questions you may have. I highly recommend Splash Pools for anyone looking for a pool builder.