We had an issue with our washing machine not knowing when to stop filling. Thankfully Paul came to…read morethe rescue! Paul was able to come out the day after I contacted him and was able to determine the problem. He charged a fair price. He needed to order another part for us, so we had set an appointment for him to come back the following week (when we could be available), kept his appointment and was able to fix the problem quickly and efficiently. We will call him again should we have another issue with any of our appliances.

Highly recommend! Timely response, was able to come in a short time, very professional, and gave me…read morehonest recommendations rather than trying to sell me repairs that weren't likely to be worth it. Looked at a second, unplanned appliance and was also great at diagnosis, was able to come back to complete that within 2 days as well.

Pro Appliance Repair was an excellent service repair for my in wall oven. Vadim was professional…read moreand knowledgeable . I definitely recommend them for your appliance repair job.

I'm satisfied with the work after some early struggles in getting to our rental to fix the dryer…read more We were given an apology and discount on the work for the trouble. The work was done well quickly and inexpensively. The guys are very nice and knowledgeable.

Sergei was professional and was able to replace my door gasket with no complications! Communication…read morewith the receptionist/dispatcher was consistent. The company was easy to work with. I would use this company again in the future. Dan was also a pleasure dealing with and made sure i had a good customer experience.

I would give zero stars if I could..this is a scam company…read more they were supposed to issue partially refund for work they didn't provide and they never did.

Wow oh wow! I needed my GE dryer fixed because no heat during tumbling. Their schedule was packed…read morefor current day but said they could get it fixed the next day. However, they called me later since they had a cancellation and came out same day. Norman was super nice and helpful. He diagnosed a burnt something-something (sorry I can't remember) and replaced it. Total time was just 30 minutes. Fantastic service and I will call them with any future appliance needs! Thank you so much! I was dreading a trip to the laundromat but Norman saved my day.

Orphe's is amazing!!! I requested information on Yelp & within one phone call, they came out to…read moreservice my partners Dryer the very next day. Her dryer hadn't been working for months. The dryer stopped drying the clothes thoroughly. Orphe's came out the very next day and within minutes noticed there was a baby bird stuck inside of the duct area of the dryer with a pile of lint. They completed a full maintenance service on the dryer and pricing was reasonable.

Problem: We have a samsung washer that runs in "rinse and spin cycle" in loop that never completes…read more Alex came to look at the washer issue. His appointment time was a window from 9-11am. He arrived around 10:45. I explained him the problem. He did run a couple of spin cycles on the washer. While those were running, he said it could be a problem with Valve but I am not sure. Opened rear top part of the machine and said everything looks fine. After the cycles completed, he said machine's not shaking too much either, so it could be the control board issue and can cost a lot. So far, he's not sure on anything. He was on phone with probably one of their colleagues to discuss the problem. While he was checking all this, I told him that I had done a little bit research which shows it could be an issue with the wire assembly that's connected to the drum on rear panel which might have been damaged due to drum shaking with the load, also showed him the youtube video. He reluctantly agreed to open the rear panel and realized that is the exact same issue. The sensor wire that connected to other assembly part was broken. I asked him why would that happen to which he said its probably the number of years on the washer (5) and wear and tear. After that he checked the parts availability and told me it would cost me $345 for parts and labor. I asked him what would be the labor and part cost separately to which he answered the same - "total $345". The original samsung part costs $23 on amazon - https://www.amazon.com/dp/B00ZUYJ066?ref=ppx_yo2ov_dt_b_fed_asin_title. So the labor is about $350. I asked him should we check for the suspension system as well which he completely rejected and started packing his stuff saying no need. I asked him what if this breaks again in next few days/months to which he said that can happen and had no solution for that. He was not even willing to check it to see if that could be the actual problem and was in just rush to leave saying he is getting late for his next appointment slot starting at 11am, when it was 11:15am then and he had barely arrived 30 mins ago. Whatever issue we identified was due to the research I had done instead of him finding it out and after that he just wanted to collect visit money and leave. Now, I have no clue whether that's the only issue I need to fix or it needs more work. I had called them up purely based on reviews and seems like you cannot go by those these days which is why I decided to write this one, so it can give someone real picture before deciding. Extremely disappointed and DO NOT RECOMMEND at all.

The fridge was making a lot of noise, so I called this company. Alex the repair guy came in for a…read morediagnosis, charged for the diagnosis, but did not provide any documentation or report and just mentioned that he had cleaned the fan and everything was fine. He charged $10 more than the diagnosis amount. My husband and I asked Alex the repair guy in 6 different ways whether a fan motor can be tested, and whether that needed to be replaced. He said that if a fan is running, there is nothing to test. He clearly lacks knowledge. There are many videos online that clearly show how this can be done. Alex needs to watch them. Few days later, the sound started again and I called them. They said that the entire assembly needed to be replaced. They charged me full price and did not subtract the diagnosis fee. Additionally, they charge 4% extra if you pay by credit card. Then they should not advertise that they accept credit card payments. Very, very bad service. Alex did not check anything, condenser coils, other pipes, just came in, switched out the fan in 2 seconds and boarded everything up. Avoid this company.

I contacted several local companies to obtain a general quote and troubleshooting assistance. All…read moreCounty Appliance Services was the only one that was willing to provide some insights prior to coming on-site and charging any fee for a service charge. Once on-site, Ron was able to diagnose the issue and order the necessary parts. It's been a few days, and everything is working well. I will definitely be utilizing their business again in the future.

Came out twice and didn't fix my refrigerator. The food still freezes in the refrigerator section…read more Ron told me that he would tell my Warranty company that it couldn't be fixed. Instead, he told thm there was nothing wrong with it! What?? Of course, he won't return my calls, and now my Warranty company won't do anything about replacing my refrigerator that I basically can't use!

Quick to respond and come out. Very professional and respectful. Process seemed reasonableread more

So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Friendly, Knowledgeable, fast and very efficient. No mess,…read moreno fuss, repair was quickly resolved

Little pricy but nice guy. Owner said two issues and quoted a price that was about the same as a…read morebrand new washer. I bought a new washer.

Excellent! I would give them more than 5 stars if I could!…read more Great communication, responsive, prompt, knowledgeable, professional, persistent. An overall great experience - we highly recommend L&A for any appliance repair needs! Go with them!

Our first experience with this company has been good. Cornell was the technician that came and he…read morewas very polite and knowledgable about our problem. They were quick to respond (within 2-3 hours). I think if we have appliance repair needs in the future, these are our guys.

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

They didn't bother to show up. I made sure I was home during the provided window, and made sure I…read morehad my phone. I was told they would contact me within 30 minutes of arrival. I waited and waited. No phone call, no text.. Nothing from them. So I called and they said there was a "glitch" and would I like to reschedule. Of course I did not. This is so disrespectful of someone's time.