In a world where nobody seems to ever call me back. The owner was super helpful on the phone. She spoke with me for a while about how to liquidate jewelry from an estate. read more

We've made a number of custom purchases at Blue Heron over the years and have been extremely happy with their work. From wedding rings to other jewelry we cannot recommend this business more. They not only do custom work, but they have a nice array of ready-made jewelry from top notch companies read more

This place is great!! Very friendly and easy to work with. The owner Megan patiently walked me through the ring-resizing process over the phone; the staff treated us very well in the store and even got the ring back same day for a very reasonable cost. I don't see a reason to ever go anywhere else! read more

Great place to shop for jewelry. My go to place for special occasions. They treat you like family.

Needed to lengthen my fresh water pearl necklace. The designer/jeweler, provided several options, some we didn't even think about. As I was leaving for a trip, they were able to restring using one of their designs within a day. Exceptional design and service. read more

Just a quick shout out to the young lady who helped me out and sold me nothing! I have shopped here on several occasions, but I am hardly a big spender or frequent jewelry shopper. The leather watch strap on my Shinola finally broke and so I naturally went to my local jewelry store to see about a replacement. I was greeted with a friendly smile and how can I help you? After asking my question, she said oh we don't carry leather watch straps. Sorry. That could have been the end of it. But no, she asked what kind of watch, I handed her my watch with the broken strap. She quickly recognized it as a Shinola and asked do you know that these straps can be changed by the owner and you can change straps. Uh no...sheepishly. She proceeded to show me how to remove it simply and easily. Then she showed me on her computer how to find straps on the Shinola website. She measured my broken straps and wrote the measurements down on a sticky along with the website address and handed it to me. She said, you can order them yourself or if you like I will order them for you. I explained that I had already wasted enough of her time; I thanked her graciously and took my leave. read more

Was looking for earrings to replace ones lost on the trip I was on. They have a beautiful selection but not in my price range for what I needed but definitely the place to go for something special . They were kind enough to offer me some protectors so I won't lose earrings again, gratis. Very thoughtful. read more

My wife and I visited Blue Heron Jewelry today and met the owner, Megan Cooper, and Jewelry expert Kate Johnson. The store is beautiful and the team is welcoming, friendly, and knowledgeable. What sets Blue Heron Jewelry apart from other jewelers in our region is that they craft and repair jewelry on-site and offer a "wish list" service that enables people, like my wife, to list several pieces they would like to own (receive as gifts). The wish list is genius because it makes it simple for people like me to buy a gift with confidence that will surprise the recipient. read more

My daughter and I paid a visit to Blue Heron to purchase a birthday gift for my granddaughter for her very special 16th birthday. We found many beautiful "perfect" gifts for her but unfortunately the woman who helped us in the shop was a bit rude and short with us. Maybe we asked too many questions? Regardless, we left without purchasing a gift, as "Kate" was seemingly having a bad day and we didn't appreciate the treatment. A very unfortunate event indeed. read more

This jewelry store has excellent customer service. Sarah worked with me to trade in my random pieces of gold for credit toward a lovely Gold Figaro link chain bracelet special order! She was full of great suggestions and even mailed it to my house when I moved. They also cleaned my wedding ring for it to bling even brighter! What was most amazing, she found a unique fluorescence diamond stone in my vintage wedding ring that I didn't even know about! Highly recommend this jewelry store. read more

Blue Heron Jewelry - Jewelry Near Me - Poulsbo, Washington

It was my lucky day when I walked into Blue Heron Jewelry. Right off the bat I should tell you that I am not a jewelry type of girl so I was dreading going in but needed to talk to someone about what I should do with the jewelry I had collected over the years. The person that greeted me was Kate. We sat down and had a chat and I showed her my stuff. As we discussed options, she frequently reminded me to "think about it" before making any decisions. There was no sales pressure. Let me say this again. There was no sales pressure! I did think about it and a few days later decided to have 2 rings made. Stones were mine and the settings Kate showed me were beautiful. I made my choices and when I went to pick up my rings the workmanship was flawless. Kate took care of me like I was her sister. Do your self a favor and go to Blue Heron for any and all jewelry! Trish McGowan read more

I arrived home today to open up my package from Blue Heron, but was struck with complete shock and sadness when I realized that the package had been tampered with! I very quickly called Blue Heron and they had me send pictures of what was inside the package.. Megan, the wonderful shop owner agreed that it looked as if the package had been tampered with due to the very specific missing features of the package! Thankfully she is working her butt off to make sure I receive a replacement that is of the same quality and beauty! I knew that if I was gonna spend some money on a ring, I wanted to spend it with these wonderful group of gals in Poulsbo! Thank you for being so helpful and working hard to make sure my special day is as perfect as possible! read more

So happy with the service we received from Blue Heron! My husband purchased my engagement ring there--they were willing to order in difficult to find settings in to see if I liked them--and gave us a bottle of champagne to celebrate! We came back for our wedding bands and ordered his there and had mine custom designed and made to our specifications. Jessica and all of the staff were so helpful and great at helping find the right ones for our taste. I've been able to go in and get my ring cleaned in just a few minutes and come back sparkling and looking brand new whenever I needed. So thrilled with their customer service and workmanship. If only they had loaner rings for when I had to leave mine with their designer... read more

Blue Heron Jewelry - Where we backpacked for our honeymoon in Olympic National Park. - Jewelry Near Me - Poulsbo, Washington

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I had my engagement ring repaired by Jennie at Blue Heron and she did an amazing job. The main stone of my ring was loose and it ended up that the setting wasn't supportive enough of the stone and would need some additions to it. Jennie realized that what she had originally planned to do for it wasn't going to work and quickly came up with a new plan to order a new head for the setting. She had it done in a few weeks time and it looks amazing!!! I'm so happy to be able to wear my ring again. My new husband and I also got our wedding rings through Blue Heron. Bradley was the main person who always helped us whenever we came in. He was super awesome, knowledgeable, and honest with us. They ordered mine through their catalog and adjusted it to the right size and it's perfect. My husband got his through the Lashbrook company they sell and they helped us custom order it through Lashbrook and made sure it would arrive on time. Overall so happy with all the work done for us and would definitely recommend them in the future and will definitely go there again if we need it! read more

What do you do when your wedding ring gets stuck on your finger three days before your wedding? You hope you live near Blue Heron Jewelry! These folks were so wonderful to us! I had commissioned the ring from a family member who lives across the country. So when the ring got stuck behind my right knuckle, we stopped by their shop, hoping they might have some ideas. We discussed cutting the ring -- they showed us the ring-cutter and described how it works and how they'd fix the ring once it was cut. However, they explained that because of the sort of lacework pattern in the ring, once it was cut, the fix might end up showing. So we took their advice and went home to see if we couldn't get it off. It finally came off that night (thank goodness), and their goldsmith, Sarah worked on it for us the very next day! The lacework patterns on the ring was going to make it difficult to stretch -- there was the potential for it to tear if stretched too much, but their goldsmith found a really clever work around. Now it fits absolutely perfectly and looks perfect too. I had started to brace myself for not being able to use my wedding ring on my wedding day, and was just feeling miserable about that, but these folks totally saved the day. Cannot express how kind and accommodating they were. read more

Blue Heron Jewelry - Pictured: me (so happy) and my wedding ring, which Blue Haron Jewlery went way out of their way to fix in time for my wedding. Thank you!! - Jewelry Near Me - Poulsbo, Washington

Our family loves Blue Heron Jewelry; some of us have been going there for our jewelry since it first opened! Every time I go inside I usually walk out with a little treasure or add an item to my wish list (so my hubby knows exactly what I want). I adore everyone that works there! They're so knowledgeable and kind. Thanks for being so fantastic and for having such a beautiful collection of jewels! We're lucky we have you in Poulsbo! read more

You know you've reached adulthood when you start buying jewelry at an actual jewelry store and not the costume jewelry you typically find in a department store. I'm in my early 40's, and jewelry has never really been my thing. So imagine my surprise when I walk in the store and necklaces, earrings, and gem stone rings start catching my eye in more than a pie in the sky kind of way. My first visit to this store was to help hubby get a new battery in his watch. Suddenly this jewelry store was on my radar. I made a quick observation of what they carried and left none the wiser, except that I immediately felt comfortable being there. Too many times the minute I step into a jewelry store I have the feeling of being sized up before even reaching a counter. Here, I felt a much more casual approach that put me at ease. Fast forward a month later, I decided to return to the place to find a gift for my dear hubby. The customer service was wonderful. I feel like the owners are also there walking around answering questions. I don't know for certain that's who they were but when my sales person had a question about an item I was interested in, she went to them. The owners and the sales staff provide a down to earth, no pressure atmosphere. That is right up my alley for two reasons: 1.) The jewelry items quality and uniqueness speak for themselves. Don't need pushy sales people to try to convince me. 2.) I can detect phony niceness a mile away. The genuineness of my sales person helped me to stick around to finish the entire sale. And you know what? My hubby loves his necklace! I feel like the coolest wife to be able to buy my sweetie something of quality. Let's just hope next time it will be my turn to get one of those treasured items that first caught my eye when I originally walked into the store. read more

Last fall, my then-boyfriend and I came to Blue Heron Jewelry to shop for an engagement ring. My boyfriend wanted to find something unique and special. Cathy was the most patient, sweet helper with good insight and listening. We selected an absolutely perfect engagement ring and wedding band, both of which the store sized same-day! The whole experience was so much more low-key, personable, and frankly enjoyable than either of us anticipated, and we officially got engaged in-store upon picking up the rings. Cathy and everyone else present made it feel even more special with their excitement, sending us off with some little goodies, including a bottle of champagne! We returned in the weeks following to pick out my then-fiancé's ring. Cathy helped us again, and she was every bit as wonderful as last time. We ended up with a Lashbrook-designed ring that was already perfectly fit for him. The design was not at all what he initially had in mind, but we both loved it from first glance. Prices were absolutely reasonable, especially for the quality and uniqueness. Neither my now-husband nor I are super into jewelry, but we both LOVE our wedding rings. Service here is phenomenal. Cathy was friendly, knowledgeable, and not pushy at all. Would definitely return. read more

So happy there are still local jewelry 'specialist'. They really know what they're doing. I've been helped by Jessica, Debbie and a few others, their customer service is excellent. The repairs I've had done were completed to perfection within a short period of time. My diamond engagement ring was secure in their keep and polished to a brilliant sparkle when I picked it up. Thank you! read more

Nice addition to historic downtown. Good selection of jewelry and they also do repair work. A good alternative to the big box stores at the mall and it keeps the money local. Give them a try. read more

If you need any jewelry, come to Blue Heron!!! They have so many unique pieces in store AND a computer system to build a custom ring! I ordered my husband's ring with Sarah Addington. She's PHENOMENAL!! She really took the time to get to know me, my husband, what his likes are to make the perfect wedding band. My husband had gone ring shopping with me many times before, never getting into it and just picking something just because. Well, with Sarah's help, my husband got so excited about his coming ring! Lashbrook did an amazing job detailing every bit of the ring! The sand effect, Celtic design as well as personal engraving make his ring his and he loves that it's square not circle! We are now custom making my wedding ring from a previous wedding ring and can't be happier! Thank you Sarah and Blue Heron Jewelers! read more

After searching for a jeweler I stumbled upon blue heron. I took my wedding ring to them to be re tipped. They were very friendly and reasonably priced. I got my ring back on the very day it was estimated to be done. Plus they do all their work in house. So my ring didn't get sent all over the place. I will be using them from now on. read more

First visit today. Went in to buy a silver chain and walked out with a most beautiful pendant for a dear person on her birthday. The staff was welcoming, responsive to my own interests and supporting my decisions, and devoid of any push to sell anything. ( I came because my daughter has had Blue Heron repair some antique jewelry and to design a special memorial piece for her. The craftsmanship of that piece is exceptional. So was the time and care spent in getting it to be just what she wanted.) read more

Best local jewelry store hands down. Beautifully crafted pieces that are one of a kind. The staff is helpful and knowledgable. I would wear just about anything that they sell. read more

I can't say enough good things about Blue Heron, they are exceptional! I have been a customer for several years and with out fail the staff has been friendly and helpful. Their selection of jewelry is outstanding that have something for everybody and every budget. If you want a custom piece they are your go-to, they are really with for every step of the process, from conception to finished piece, and very much listen to what you want! I have many antique pieces (100-150 years old) they repair and resize, and always do a wonderful job. read more

I don't normally frequent jewelry stores but I went to Blue Heron tonight with a friend and was really impressed with everything they had there. I could tell there was something different about the jewelry there the moment that I walked in; it was all so beautiful and unique. I met Leo, not knowing at the time that he was the one who makes it all, and the rest of the staff who were all very friendly and helpful. They helped my friend look at all kinds of beautiful pieces. I even found out where tanzanite comes from. It was a neat story but I won't spoil it for you. If I'm ever in the market for jewelry, Blue Heron is where I will be visiting. read more