We boarded our dog there serveral times and she was well taken care of. There never any worries…read morePeople very nice and true dog lovers.

Promway always treats our dogs well. Both our dogs push the door open to go in to see them and…read morewhen we pick them up they are always so relaxed. Never anxious from being away from us which tells me they treat our dogs like the special fur babies that they are.

Again and Again Al and Monica go above and beyond to take care of our dog. Its hard to believe the…read morefirst review we wrote was over 2 years ago, and we have used then at least 10 times over that span and had AMAZING results. Even though we moved we still find our way back there and they are AMAZING!!!

This is the best dog boarding kennel in the Akron area. Left our beagle here for a week and the…read morecrew here took great care of him. Also it's affordable! It's right off route 76 near Kent. These people are great and they do a great job of taking care of their dogs. So happy I went with them.

I'm really surprised I've not done a review til now - we've been bringing our dogs in for boarding…read moreand play for years. The staff and owners know and love our dogs, and our dogs are ridiculously happy when there. We know they get excellent care and Tails staff will reach out if there's any issues or concerns. We appreciate all they do!

I take my dogs here all the time. Nala and Kiara. Kiara is a golden doodle with insane energy. I'm…read morewaiting for the day. They tell me she's too wild to keep coming back. To my surprise... They always give me good reports and don't show any signs of kicking her out! That definitely earns five stars in my book!!!

Great staff. Great treatment. Great price.. They have…read moreprivate play area and kennels. Highly recommend

I kenneled our 3 dogs together for over a week here. We have done this previously without incident…read more When I picked my dogs up last night, one of them was dripping blood from her ear, and she also had gashes on the top of her head and front shoulder. When asked what happened, they said one of our dogs attacked her. The "attack dog in question" is the sweetest pup in the world and has had no issues living harmoniously with the others. She has no wounds or scratches either. You would think that if 2 dogs were fighting, there would be marks on both animals. When prompting for further information, I was given the same story. All attempts of trying to fully understand this situation have been met with deflection and a lack of accountability. On top of the almost $400 boarding bill, we know have a couple hundred dollar vet bill as well. We chose this place to keep our pups safe, and that's just something they couldn't handle. They will no longer be getting our business, and I hope you choose to board your precious pups somewhere else as well.

So to say I am happy with this business would be an understatement. I have taken both our dogs…read morehere as part of their board and train. While here I have seen the hands on interaction by the trainers. They know your dogs and all dogs in the center well. Allowing your pet to be successful in socialization with other dogs. These skills are vital when being out in your community or welcoming friends into your home. I trust them so much I have referred two colleagues to them for help.

Fur Babies has totally changed my life! I have two senior Chihuahuas that take a hot minute to feel…read morecomfortable with strangers. They have patiently and lovingly gotten to know them and care for them. I now have so much freedom to schedule events and trips knowing they are lovingly taken care of! I have used their service for over 6 months now and I can't imagine my life without them! I have used all their different services and highly recommend you give them a try! It's so nice now to be able to plan something without the stress "what about the dogs"? Scheduling is easy and guilt free.... If you know, you know! I don't have even a smidge of worry! Enjoy your life and your fur babies!

Excellent service. Fur Babies have been working with our 2 dogs for several years. They just…read morerecently did a weeklong, overnight service, we were on vacation. I got updates daily; breakfast, mid-day and dinner; with pictures. Our dogs were happy and well cared for! They stayed at our home, best for our large dogs. Our house was clean and respected, a plus with dog hair. Emily and Allyson have always been reliable, kind and great to work with. If your planning time away from your home, these two will give you great service with daily and overnight sitting.

Unfortunately, there was only one other review on here that was not a good review…read more As of October 2023, the business has been purchased by new owners. I have boarded my elderly dog with them twice and have had a great experience with them both times. The business is very clean and organized and the owners care a lot for them. I will definitely continue to use them.

I'll start off by saying this place looks very clean and organized and the owner seemed on top of…read moreit but that's where it unfortunately ends. My wife and I were on vacation with the in laws and decided to take our dogs to this kennel. We ended up having to spend $400 on our dog after getting home from vacation at the vet due to our dog getting a parasite from there. He lost 10lbs being there. We are not upset about the fact of the dog getting sick as we understand that's a risk taking our dog to kennels. We are upset on how it was handled and were lied to. The owner texted my wife Saturday morning saying our dog was throwing up and it had a blood tinge to it multiple times. We were 10 hours away and trying to contact our vet to get things figured out, we were trying to see if we needed to leave vacation and head home early. The owner offered to pick up medicine for our dog. We were trying to make it as easy as possible for her and have it sent to a closer vet by her and my wife got a text saying "I'd like to get going as I need to mow my big yard today. Are we still talking to the vet?" Which isn't very professional when people are paying you and trusting you with their family pets. We finally got everything settled and she picked the Medicine up and food the vet prescribed to help his belly. She says it helped and he wasn't throwing up anymore. We didn't hear back that day. Sunday we don't hear anything and it's noon, my wife texts and asked how everything is going today and she texts back an hour later with a picture of puke from him from the morning which I'm guessing was around 8am because that was when she did Saturday. It's now 1pm when she texts back telling us he is still throwing up. She said she will let us know at 2pm shift how he is after she talks to Angel and will let us know. We never heard back. Finally at 8pm my wife texts her asking if she had heard anything from her helper Angel. She gets a reply back at 9:15pm saying she went about her day and forgot to ask how he was doing. Again we are paying you good money, this is your job. If this is your kennel you should be wanting to know how a sick dog is doing in your kennel. She texts angel and gets back to us at 9:35 saying he had liquid diarrhea that was blood tinged. If we would have known this we would have left immediately to get him and take him to the vet. She kept saying he was acting normal and happy in texts but, I'm sorry when you have blood tinged vomit and diarrhea you aren't happy and normal. He's been home since Monday(3 days) and he's still sleeping and mostly lethargic. Still has diarrhea, Nothing happy and normal about it. She mentioned to us when he first threw up that she had 3 other dogs need to go to the vet for a cute hemorrhagic diarrhea, 2 of them ended up in the ER the weekend before we dropped off our dog. A responsible owner she should have mentioned this to everyone dropping their dogs off so they could make the choice of kenneling their dogs with a possible sickness. She had medicine and gave them to the 2 dogs that ended up in the ER for parasites. So she clearly knew something was going on in her kennel. My mother in law called her vet as a precaution when we got home for her dogs and the vet wouldn't even give it out. She had the medicine that was prescribed to our dog there at her kennel so how would that happen if they don't give it out without symptoms? She has not been very truthful about the whole situation to us and I believe the only reason she mentioned this was because of another review that was left by the owner of the 2 dogs that ended up in the ER. She had no problem calling for payment for the stay but when it came to getting back to us about our dog she "went about her day and forgot". She should at least own up to her mistakes. Disappointed after spending $185 for our dog to stay there we had to drop another $400 at the vet because of not being told the truth. Luckily my brother and sister in law were able to get him early Monday morning to get him the his vet. When we picked him up the get said he did not good very good when he got there.

Beyond livid with this establishment today. I called MONTHS ago to schedule my dog for 9 days of…read moreboarding for a vacation I am leaving for tomorrow morning (9/7/23). I called this morning to verify his vet records had been received as requested my vet to, so I could email them myself if they hadn't. Upon speaking with staff, I was notified that they would not be boarding my dog because he had not completed a "Temperament Test" and because he was not neutered. The temperament test was NEVER disclosed to me during my phone call to book, nor was it reminded or mentioned when I received a text to confirm his booking over a week ago. Had I been notified at any point within the last two months i would have made other arrangements as my pet is also NOT NEUTERED. So here I am, the day before I leave for a 9 day 1,600 mile, $4K vacation and being told GOOD LUCK BY HATTIES! Thankfully a family member can help us out and ill be saving nearly $500 but that isn't NEARLY the point. The point is you had MANY opportunities to remind YOUR CLIENT of your requirements. NO notice of temp test or neuter mandate during our phone call, NO reminders when I got the confirmation text, NO email reminders. (Which is funny considering i get 5 emails a month directly from "Hattie Larlham"). I understand and would have gladly complied with a temperament test had I known one needed to be performed. I also would have said NO THANK YOU TWO MONTHS AGO WHEN I CALLED if the lady scheduling my booking even bothered to ask if my 2 year old male King Charles Cavalier was neutered. Disappointed, frustrated and panicked is quite the understatement.

Terrible. Took my dog for an evaluation and they called within 30 minutes saying that she did not…read moreget along with other dogs. 30 minutes! She has been to obedience school, goes to walking trails, to the store, and is boarded in a home with other dogs and had no issues. She is skittish in a new environment so I think she probably did show aggression initially if she was just thrown in with other dogs. My guess is this is what happened instead of acclimating her to her environment. The woman who called also said initially that my dog was fine with humans but then stated she was concerned for the safety of her staff with my dog there. I will never recommend this place