Huge shout out to Logan with Ridgecrest Towing and Auto Service! Imagine when your car won't start,…read moreyou are far from home and the weather was iffy too! Logan to the rescue, he is very knowledgeable, professional, timely and kind. He was able to identify the issue and got me up and running. Outstanding customer experience! Thank you Logan!!

Fast to respond to my issue, and towing. They came quickly the two times I've used them.read more

Friendly, down to earth folks so easy to work with.. I don't care for the big box stores when I can…read moreget great service from folks like this.

Great place to take your car! They are honest, hard-working people. I highly recommend Family…read moreAuto Care! A happy customer. Virginia B.

Great work, great service. Well worth what they charge, if you want your vehicle done right this is…read morethe place

I do not recommend this repair shop, especially if you're a woman. I spent a lot of money trying to…read moreget the same rattle fixed. After one of their mechanics rode in my car with me, they said I needed the front axil replaced. i took it somewhere else, and when they pulled the front axil off they said there was nothing wrong with it, so needless to say, that wouldn't have fixed the rattle either. Now i have many aftermarket parts on my car that are not as good as the originals. Please take the fish off of any of your advertisements.

Can't do inspections. Not very helpful in doing anything for you. Also not very friendly when…read moreyou go there.

Excellent service. Setup an appointment for my Grandson and I was out of town. They helped him out…read more First time he brought a car in for repair. Reasonable pricing. Thank you Berry's Team!

We had a truck wreck because of an incompetent driver in a car running a red light in Marble NC in…read moreAugust 2024. Our truck was totaled but our new trailer was fine. The state trooper that was at the accident said that we would not be able to take our trailer back to our yard and that the towing company would have to take it. We argued and said that we could take it because it was not damaged, and we had brought another semi to take it home with. He would not let us and said we would need to call a towing company to get our truck and trailer. So, we called our towing company to come pick it up for us and the State Trooper said to cancel it, that he had just called another towing company. Which happened to be A Automotive and Truck. They have been down our throats since the accident about coming to get our trailer, even though it is out of our hands now and in the hands of insurance. They have harassed us AND insurance over the phone. Lloyd does not understand that insurance takes time to go through and cannot just throw out money to people and companies. He has yelled over the phone to us and charged our driver $450 to come onto the premises DURING HOURS. They have also charged us $400 per day for every day that the truck and trailer is there. Which is really high compared to most towing companies that charge between $100-$200 per day. The bill for our totaled truck right now is about $12,000 and our trailer tow bill is about $13,000. Which is crazy because the trailer wasn't even damaged. Overall A Automotive and Truck have been terrible to deal with and I would not recommend them to ANYONE that has a wreck because they will harass you and overcharge you.

I can't begin to tell you what a Godsend Lloyd was! We were in our motor home traveling from…read moreCalifornia, when we hit a crowbar in the road that took out one of our rear tires. We called Good Sam Club and AAA and neither of them "could help". Finally Good Sam gave us a number to a gentleman who they said they couldn't get ahold of. I called and he answered immediately. He came to us and said he'd go grab a tire and come back. Mind you, this was a Sunday and it was in the middle of thunderstorm...and he was closed! He fixed us up, filled up all our other tires, and sent us on our way. That's after Good Sam and AAA kept us waiting hours! Thank you, Lloyd for being our answer to prayer!

Incredible knowledge behind this team. Brought my 2016 Honda Odyssey with a major hesitation in the…read moreacceleration. They knew within 30 minutes what the problem was, diagnosed it and were upfront and honest with what they could help me with. (The rest was an issue that I need to consult with a Honda Dealership about) I was treated with care and respect especially because I truly don't know cars and their mechanics at all. Thank you so much Jennifer and John. Very grateful! Highly recommend this company.

I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

Earl was incredibly helpful on the phone and got me right in! He fixed my car and was so nice! I…read morehighly recommend this place!

This Repair shop has to be the most awesome place in Franklin, I have always had nothing but…read moreexcellent service by a group of individuals that are Highly Skilled on ALL Automobiles. Earl and Tammy are most efficient and a joy to speak with and they explain the repair process with possible troubleshooting before hand, and before any repairs are done, they call to explain what is wrong, what options are available, and repairs are usually pretty quick and you can rest assured It is fixed Right the first time. Prices can seem a little high, but to find a Qualified Repair Shop that does Quality work the first time around with no hidden suprises. It's well worth the cost. When anyone asks for a trustworthy Auto Repair, I give them explicit directions to this Shop and I also let them know that you can rest assured, You are Treated with Respect to your wallet, time and situation. This Shop Rocks.

Jason, who is the manager that has the skill to know exactly what is right or wrong with your…read moretransmission knows how to give customer service. I mean really good customer service which is a very rare thing nowadays. Highly recommend.

I took my vehicle to Carolina Transmission to fix a transmission problem. The manager, Jason,…read moredrove me ALL over trying to find a rental car for me so I could get to my Grandson's college graduation. When he could not find a rental car, he told me he would move my car to the top of the list, and said it would be done by noon the next day. At 10:45am the next day, the shop called to say Jason was on his way to my hotel to pick me up! If you are ever in Franklin, North Carolina and need your transmission worked on, I HIGHLY recommend Carolina Transmissions. They know how to do customer right!!