We rented a home for 5 years that plus managed and everything was great until Chris obers left in…read more2024 and it has been awful ever since. December 2024 we asked for a lease extension which we do yearly. Typically, we hear back within a few weeks. We never heard anything and had to keep asking...Toby Soto and Susy Parrot were nothing but non-communicative. When they did communicate we were harassed...daily. I have the text messages to confirm. I had to block their text line. We moved out in March of 2025. They've since tried listing the property that has termites that have not been treated, has carpenter bees, the back fence is falling down and there are rats everywhere because of the ivy growing between properties at 1690 juniper in Solvang for $4200 over $1200 more than we were paying. There are birds that live inside the attic and the plumbing all backs up monthly. The property isn't renting...as it's in awful shape. It has brick floors which tore all of our feet up over the 5 years we lived there...a small kitchen, the bathtub & "master shower" which is the size of a beach shower both back up monthly and many other problems. They tried to say we stole the washer and dryer in the unit which we replaced and were told we could replace because they don't keep accurate records. They tried to send us notices to clean the carpets professionally before moving out. There are NO carpets in this home. Brick and old outdated wood. Again they don't keep accurate records. They didn't even have our move in inspection on file. Surprise!! I have it still. Thank god! The fridge/fridge sucks and needs to be replaced as well as the dishwasher and stove/oven. There is no microwave in the unit, don't know why they're listing it with one . The garage door also needs to be replaced. There is a leak somewhere in the walls between the master and hall bath and it creates a leak in the floor boards which we were cited for even with a request to fix and photos back from 2020. Tried saying it was from going in and out of the shower/bath when we not once in 5 years used the master shower and the damaged was on the other side of the toilet and an unfinished maintenance request from 2020. They've since lowered the price to $3900. DO NOT RENT THIS PROPERTY FROM THEM or any property from plus property. They are not honest people nor do they care about anything but money. We're working with a lawyer and have also reported them to the BBB! Hopefully saving others from this disaster.

Highly recommended. WHY?…read moreMy property in Los Alamos could not be in better hands. Over the past years their care and attention to both me as an owner and to my tenants has been exemplary. It's the small details that matter. There has never been a problem with the small details. They have always been professionally on top of any possible problem that could and does happen in rental situations. I have never had any reason to complain and (even better for me) I have never had one complaint from any of my tenants over the 16 years I have been using this service.

Pros: get your rent checks on time Cons: everything else…read moreTenants were supposed professional couple. Frauds. Parked an RV in driveway for a year. Walker told repeatedly to get tenants to move; never did. Driveway damaged from it. No inspections ever done by Walker. Covid or no covid - horrible. We heard from two neighbors they possibly sib leased house. Their dog died while here; or something did. Carpets in both bedrooms replaced. Trash thrown in ivy, jacuzzi. House was dirty. Couple got full deposit return. WHY? Have had to spend $2000 plus so far on issues.

Buying property is easily one of the most daunting life experiences, and we are so, incredibly…read moregrateful that Brittany was there to be our shepherd! She was knowledgable, friendly, and so wonderfully easy to work with. Quick communication, sweet personality - we can't say enough good things about her! Looking for Orcutt real estate? Ask for Brittany Wise!

Amy is amazing! She really gets took ow your needs. I really like how personable Amy is. She is…read morevery professional and goes above and beyond. I will definitely work with her again !Request her by name.

DO NOT RENT WITH THEM! Absolutely miserable to rent from…read more Constantly coming into our home for ridiculous things. Tell you on Monday they're coming Friday, and then tell you on Tuesday they're also coming on Wednesday. And if you say that day doesn't work for you, because you work 12 hour night shift and need to SLEEP during the day, they'll say too bad, this is "scheduled" maintenance. No, nothing was "scheduled". You just picked a day, and then gave me one or two days notice that you are coming into MY home, without any concern whatsoever whether it fits MY schedule.

All of the staff from Plus Property provided excellent service. They made our home rental a perfect…read moretransaction from beginning to end.

I had such a great experience working with Stacy! She was incredibly knowledgeable, professional,…read moreand generous with her time. I was looking for rental information in Santa Maria, and she went above and beyond to provide detailed, thoughtful insights that were extremely helpful. It's rare these days to come across someone who truly cares and takes the time to help, even when there's nothing directly in it for them. Her kindness and expertise really stood out, and I won't hesitate to reach out again or recommend her to others. Thank you again, Stacy--you made what could have been a stressful experience into a smooth and positive one!

We have rented a property in Lompoc through Preferred Property for almost 7 years. They have always…read moretaken very good care of us. Scott and Rosie are friendly, personable, hard-working, and always willing to help. Whenever we had a maintenance issue, they always resolved it in a timely manner. We try our best to be good tenants, and they've done their best to take care of us. It makes such a huge difference having good property management supporting you and your family when you're renting. Without a doubt, Preferred Property is the best in town.

In my recent search for a rental residence, applications were submitted to this office for myself,…read morean adult grandson and an adult granddaughter. My grandson and I, but not my granddaughter, were approved to view possible homes. The reason given was because of her credit report. She does have a negative credit history, as she has been diagnosed with several medical issues that prevent her from seeking employment. When I inquired as to whether we would be acceptable, if she no longer was to reside with us. The answer given by the receptionist was that only Scott could make that decision, and she would make that inquiry for us. When I phoned again four days later to learn what his answer was, I was now told that I would have to personally meet with him to learn his decision. However, I was advised that he was not available at that time. I left many phone messages after that, but none were ever returned. Several weeks later, after I had finally accepted that I would not have further access to their services, I received a phone call from this office. I was told that there was a home in Mission Hills for rent where all three of us would be accepted as tenants. When I referred to their previous decision regarding my granddaughter, I was reassured that she would be approved. When I viewed the home, I began to realize what was going on. This particular rental had been available for an unusually long time, and I could see why. It was a horrible place to call home. First of all, it is in Mission Hills, which is not the most desirable residential area. The tour revealed a kitchen that was a disaster, as were both the front and back yards. Just to prove my suspicions, I inquired as to whether there were any other rentals that would accept my granddaughter. The response to that, of course, was that there were none. It didn't take a genius to see that they needed to get renters for this unpleasant residence and, hopefully, I would be desperate enough to make that possible. Otherwise, they would have explained why all three of us were acceptable here, but not in any other rental. My granddaughter could not contribute financially and our source of income would remain the same, regardless of where we live. I will never do business with this agency again, and I warn anyone else considering such an association to be very careful! Look for deceit and dishonesty under their artificial posturing! If you are looking for a super rental office, try Plus Property. These ladies are wonderful and so helpful every step of the way. They really want to work with you and willingly keep you advised as to the current rental market. They are always agreeable to appointments for viewing available homes.

I recently moved out of a home managed by Williams Brothers Properties. They charged me for…read morecleaning the house saying that it was very dirty, even though I had pictures showing how clean it was. They also charged me for broken sprinklers and dry spots in the grass even though the sprinklers were always broken and maintained by them. I was told to leave wall mounts in order to avoid paying for holes and was still charged. If you rent from them take DETAILED PICTURES AND VIDEOS upon moving in and out or you may not get your deposit back. I do not recommend using their business.

Property Manager, Jamie, was always quick to respond maintenance issues and concerns in a very…read moreprompt and professional way. She is a solid and understanding advocate for her clients. Her staff is like minded and I enjoyed working her/them. Many thanks to Jamie and her team... especially when it came to move-out.

We had contracted with a 5 Cities management company we had used before (but now under new…read moreownership). It took them a week to respond to our initial request (and then we got a lame reason for the delay.). We didn't get a readable copy of the contract, weren't told they'd be holding the tenant's security deposit money and mis-wrote who was responsible for taking care of any repairs. That along with other things we weren't advised of. When looking for a new manager, I suggested that since the home was in Santa Maria, we should use a Santa Maria property manager. After looking at several on Google, I liked the services that Advantage said they offered. The main reason they got the contract was that they returned our initial call within 90 minutes and second call almost as quickly (You don't get a second chance to make a first impression.). One thing they offer is an early pay list to get us our rent early (since we need it well before the 15th of the month to pay the mortgage). They have lived up to that commitment as well as promptly introducing themselves to the tenant as the new manager and addressing and or bringing to our attention any property issues (and letting us decide if we want to use our house warranty and/or pay with OUR credit card). They also took the initiative to arrange for them to pay our landscaper monthly rather than us write and mail a check.

Me and a buddy have been lookin for a house to rent and I had been talking to all the other…read moreproperty management places. Advantage Property Management had the best customer service of all of them by far. I worked with Tami and she helped me get the house I wanted. I am very appreciative of all her help and I am very happy with my home

Not all companies are perfect, and they can't serve everyone's needs or wants at a moment's notice…read more I rented a small house in Lompoc to be near my daughter who recently had the most awesome baby in the world. They made my move easy and painless last August 2017. Then the owner of the property decided no more rentals and they were forced to give me a 60-day notice to terminate my agreement. That notice came the day after I moved out of my condo in Calabasas as I needed to sell. The day after that I lost a dear writer friend to cancer. I was devastated. I had a really bad experience with Plus Property Management and Tower gave me advice of my rights as a prospective tenant (I haven't been one in many years.) They held my hand, then helped me find another awesome house. Not only did they empathize with my problem, but they went to work to solve it. I will forever be grateful. Thank you, Glenda and Laura​, you two are very special and all property management companies should learn from you.

I'm glad that the previous reviewer from San Diego had a great experience with Tower Property…read moreManagement. I, on the other hand, had a completely opposite experience with them. I own a residence with my 76 year old mother, and after finally being offered and accepting a job, which would require me to move 300 miles away, I didn't want to leave my mom with the difficulty of advertising, interviewing prospective renters, and collecting rent from tenants that would be renting the place when I moved out. I contacted Tower Property Management, and my mom and I met with the owner, gave her several extra keys to the premises that I had made, signed the management contract, and gave them $200 to commence managing the property. When I moved from the area a few days later, I felt satisfied that by hiring a property manager to take care of things in my absence, I had eliminated any burden that my move might have placed on my mother. Well I guess their style of management is, "out of sight - out of mind", because after I moved, the owner's sister did one walk-through to see what needed to be repaired/improved prior to a renter moving in, but they never provided any list, estimates, or idea of what contractors or costs might be involved. They never returned any of my calls or my mother's calls, and basically did absolutely nothing to commence their performance of the management contract we'd signed. My mom even went to the office a couple of times to speak to the owner, but she was never in. Finally, after over 90 days and hearing nothing from Tower Property Management, my mom was forced to make the decision to use another property management business. Within 9 days after speaking to my mom, the other property manager she had just seen, informed her that he had a renter and gave her a time frame and written estimates for the work that needed to be done prior to the renter moving in! He managed to accomplish in 9 days, what Tower Property Management couldn't (or more likely wouldn't) do in more than 90 days! Then, when my mom went to Tower to get the $200 check back from them because they hadn't done anything, the owner wrote and gave my mother a check for $123, and told her they were keeping $77 because she didn't give them a written 30 day notice prior to terminating their service contract!!! This business is nothing but a rip-off , and I wouldn't refer them to my worst enemy! I give them an F-