I highly recommend West Property Management. Richard was incredibly responsive, professional, and…read morefriendly throughout the entire process. Although my situation unexpectedly changed and I no longer needed property management services, he was very understanding and even agreed to terminate the contract despite it already being signed for a few days. That level of honesty and customer care really stood out to me. If I ever need a property manager in the future, Richard will absolutely be my first call.

Richard and his wife were very professional and knowledgeable. I have dealt with them on properties…read morewhere I am chef and any issues in the kitchen etc. were dealt with quickly and efficiently. Not to mention always having a pleasant demeanor. I highly recommend them.

I have been renting with Wolfe and Associates for a year and they are truly hit or miss. During an…read moreinspection for a tenant who was moving out, a property manager told me to line through a legal document to adjust the date. When I refused and asked for a new copy of the document with the correct information, he looked me in the eyes and asked "why do I have to do it?" I responded with "because its your job?" to which he rolled his eyes, clenched his jaw and asked his partner to write a new document with the correct date. The receptionist at the office is extremely rude and disrespectful. I have called and asked her to transfer me to specific departments or to please keep me in the loop about issues at our property and she deliberately ignores my requests. I called to ask our maintenance requests to be sent to only tenants at the property and she informed me that was not possible. When I asked to suspend text and to only communicate via phone call she said protocol did not allow it. She said maintenance department would be in charge so I asked to speak to them and she gave a huff and said okay. She then proceeded to hang up. I attempted to call back and my calls were not being answered. Finally, my call was answered and I asked who I was speaking to and she simply stated "Wolfe and Associates". I explained that I would like to be transferred instead of being hung up on. She states she did transfer me and I simply stated that it must have been a mistake and the call dropped. She said she would be transferring me now. I proceeded to wait while I could still hear the same background noise, after a couple of seconds I said "Hello?" At that point, I heard the phone being set on the desk. For about 2 minutes, I could just hear people chatting in the office as I was not being transferred. I hung up, called again and was immediately answered by the maintenance department. That department was very kind and provided me with direct lines to departments in order to actually get to the people who will hear my concerns. Bottom line, the "customer service" from the people who interact with tenants the most is HORRIBLE. The maintenance team is very great to work with but unfortunately must go through the "customer service" team. If you are faced with this agency and another, please choose the other company. These people only respond when they feel like it. I gave them two stars simply for the maintenance department.

Stole deposit despite photo and written proof of prior damage…read more Out of the blue added "excess utility charges" without warning or notifications. There is no worse property management company. Avoid at cost. They are horrible to deal with. Three kids at ucsb. Never incountered a worse company to deal with. They need to be added to the ucsb housing list of avoid at all cost. When I suggested to their manager that I hoped karma paid them a visit, they said I threatened them. Honestly, if wishing karma pay them a visit was an act of threatening their company, then it sort of points to their own fear, guilt over their egregious practices.

Skyline Property Management: Six Stars - They Deliver!…read more Several years ago, as neophytes to being 'landlords', we took the recommendation of a real estate agent/friend and hired Skyline. Robert & Christy walked us through what we needed to do to prepare our rental, advised us on pricing, advertised and screened applicants for us, negotiated the rental contract and then managed the property once tenants were 'in'. They were professional, thorough and made the entire process EASY! Recently we have also seen Skyline in action from the renter's perspective when our son contacted them about an apartment they were managing. Again, Skyline's Robert & Christy were the consummate professionals. They put my son at ease and were straightforward about the process, the documents they needed, and their expectations once my son qualified for the rental. They have been quick to respond to needed repairs and are always available to answer questions. They are compassionate people who really enjoy their work! I recommend Skyline Property Management to landlords and renters. They are the real deal!

I am so thankful for Robert and Christy selecting me to be a tenant. I lived in one of the rentals…read morefor nearly 2 years while finishing up my degree at UCSB. In the few occasions I had a problem with something in the home, they were quick to respond to the situation. Renting from Skyline Property Management was simple, professional, and smooth. Thank you Robert and Christy.

Villa Montecito -particularly, Mainstays Luxury Estates:…read more This was a very high-cost stay; planned over many months for my grandmother's 85th birthday. At this price point and in this area (which I have stayed in previously), the experience fell far short of expectations. The primary issue was management. Our main contact, Matt, was dismissive and condescending, most notably on the day of our celebration. Despite clear communication about our large, multi-villa family group, there was a major disconnect between what was planned and what was executed. Management also spoke disparagingly about prior guests in front of our group, raising concerns about how future guests might be treated. The orientation meeting emphasized the owner's wealth and the value of artifacts rather than logistics, guest flow, or service expectations. It felt scrutinizing and unwelcoming, leaving critical operational details unresolved. Matt also made it a point to inform us (for whatever reason he felt relevant) that he himself has multiple vacation rentals... GREAT! So do we... so do plenty of other PEOPLE... so what?!?? You shouldn't need to build credibility in this way. Villa Montecito is not suitable for celebrations or large family gatherings. Approval processes were contradictory: management referred us to the concierge for planning, then later claimed the plans were "not communicated or approved." We were told the owner did not want "random people" entering, despite these being immediate family; making it clear large gatherings are not supported. The concierge was able to provide basic activities, but vendors outside of their familiarity are strictly restricted. For example, the one photographer allowed by management was the only one we could hire but does not offer print-quality images or editing. Hospitality basics were missing. Staff did not introduce themselves, handle luggage, or verify who was staying versus visiting. Several pre-approved guests (including adolescents on our guest list) were stopped at the door on the second day and nearly turned away as "unauthorized guests". Kitchen access was extremely limited. Guests cannot cook independently at all (if you plan to cook at all this is not the place for you); all meals (2x/day) are staff-provided. Food quality was MID at best. We were charged thousands $$ more for extra rooms based on headcount, yet those rooms were locked and inaccessible. Guests ultimately stayed bunked in rooms with their parents and at a nearby second villa. Charges for unusable rooms were never clearly explained. While the property is visually impressive (esp. from the outside), the layout felt segmented and poorly suited for hosting. Preserving untouchable furnishings outweighed creating a space that felt comfortable or conducive to gathering. A few staff were helpful (including Matt's assistant Shannon... probably the best person to deal with) and the setting is a place to be grateful to stand in. However, service, communication, and guest experience (the foundation of a luxury stay) failed. Our family has decades of experience in hospitality and understands service standards. Ultimately, this property did not meet expectations for service, communication, ambiance, or suitability for celebrations. The stress and lack of accommodation during a major family milestone were deeply disappointing. I would not book this property again under any circumstances. I also wouldn't be surprised to see a response in argument to the facts stated above as that seems to be the response for anything less than a 5-star review. ...but I can confirm from experience and so can my 85 year old grandmother (separate conversations) that Matt is extremely unprofessional, rude, dismissive, and a poor reflection of this management company all around.

I missed the opportunity writing a review on the Airbnb, so I am posting here…read more My stay March 12- 17, 2026. Home in Puerto Vallarta I don't even know where to start--this home was absolutely amazing, exactly as shown in the pictures, if not even better. My girlfriends and I (a group of 10) planned this trip to celebrate my 50th birthday, and it turned out to be truly unforgettable. We initially had to cancel due to the situation in Puerto Vallarta back in February, but we changed our minds and decided to move forward with the trip. Michele and Matt were incredibly supportive and accommodating in helping us reschedule our stay, which we truly appreciated. The property itself is spectacular--luxurious, spacious, and beautifully maintained. The rooms and bathrooms are large, the beds are extremely comfortable, and everything was spotless and well organized. We genuinely felt treated like royalty. One of the highlights of our stay was the incredible staff. Ramon, our chef, and Carlos, our server, made the experience exceptional. They spoiled us daily with delicious food and outstanding service, all while being warm, friendly, funny, and genuinely caring. They truly made our stay even more special. The concierge service with Alexa at MexiTravels was also excellent. Transportation was clean, comfortable, and always on time. The drivers were fun and made every ride enjoyable. While I did find the pricing a bit high for short trips, it was something we were able to discuss and manage. At the beginning, the booking process was a bit confusing for me since I had never rented an entire property with flexible room options. The contract structure was different from other Airbnb experiences I've had, even luxury ones. My advice would be to take your time reading everything carefully and ask for detailed information beforehand to ensure you fully understand the different rates and options. The only real issue we experienced was with the access codes--they didn't always work consistently and had to be reset a few times during our stay. That said, I would absolutely recommend this place with my eyes closed. Everything was wonderful, and I would definitely stay here again without hesitation.

Best person to represent your home. Honest, kind and will work hard to sell your home.read more

Lisa is awesome! She was recommended to us by locals and we're so glad we decided to work with her…read more She kept us informed on houses for sale in the Santa Ynez Valley for over a year before we actually looked at any properties in person. She knew exactly what we were looking for and we actually fell in love with one of the properties we toured on our first home shopping visit. Not only did she help us find exactly the house we wanted but she went way beyond that by recommending services in the area and checking on the house for us a couple of times before we were able to move in! She is super responsive and really knows the business.

Amy is amazing! She really gets took ow your needs. I really like how personable Amy is. She is…read morevery professional and goes above and beyond. I will definitely work with her again !Request her by name.

DO NOT RENT WITH THEM! Absolutely miserable to rent from…read more Constantly coming into our home for ridiculous things. Tell you on Monday they're coming Friday, and then tell you on Tuesday they're also coming on Wednesday. And if you say that day doesn't work for you, because you work 12 hour night shift and need to SLEEP during the day, they'll say too bad, this is "scheduled" maintenance. No, nothing was "scheduled". You just picked a day, and then gave me one or two days notice that you are coming into MY home, without any concern whatsoever whether it fits MY schedule.

We have been very impressed with the service and professional approach Blue Sky takes in…read moreinteracting with their clients. They have been very timely in responding to questions and issues. Overall, a great experience over the last four years. Nancy & David

It is so wonderful to have a locally run HOA property management company. I really can't say enough…read moregreat things about Jennifer and the fantastic staff. Response time is always timely and matters and concerns are always fully addressed. Our Hoa is running smooth looks beautiful and we rest easy knowing that Bluesky is always in the know of the ever changing laws and policies for HOAs in California. I highly recommend Bluesky

I am soooooooo incredibly grateful for T.J. and all the hard work he gracefully demonstrated during…read morethe purchase of our first home. For a year we looked at properties, discussed financial moves, chatted over dinners, exchanged countless group texts, shared tips and tricks and continued to have faith that we would find a home to purchase in SLO county. Travis came through! If you are looking to work with someone who will be transparent and honest with you, he's the guy! Thank you Travis for making this entire process enjoyable and rewarding.

Comet Realty was always a pleasure to work with for my stay in San Luis! I needed a place to stay…read morein a pinch from a relocation, and within a day, Hayley was able to show me the place I'd eventually be staying in for a year. Interacting with the team was always pleasant and my rare maintenance needs were addressed very promptly. Overall it was an awesome time!