I've used AusTex many times over the past eight years, and they are top notch with fair pricing…read more Everything from installation of irrigation (a whole system) to winterization and repairs. For all things irrigation I would highly recommend them. The latest was adding drip line irrigation to a landscaping job. They got me booked pretty fast, and the crew did a great job in a short time. They listened to my needs for the job, and they also made good suggestions. A great group.

The crew was friendly and worked quickly, but overall I was disappointed with this experience and…read morewouldn't use them again. I called them to build a french drain. The first drainage solution they installed didn't work. Before work started, I tried to get clarity on their drain design, but the receptionist couldn't answer my questions. They said the team lead would call me, but that call never came. After the first design didn't work, I had to follow up myself to get them to come back out, and it took another 3-4 weeks before they returned. They did come back and implement a better solution, but the installation skips what I understand to be standard practice: a proper burrito wrap (fabric, gravel, pipe, gravel, sand, closed wrap). Without it, I'm genuinely concerned the drain will silt up and fail within a few years, meaning I'll be digging it back up on my own dime. Again, the guys on the job were pleasant and efficient. I just wish the communication and the craftsmanship matched that. For a project like this where you're burying the work underground and hoping it holds for decades, the details matter.

Excellent repair experience, with friendly expertise! I was…read moreable to schedule on short notice, and get my system working.

Santiago inspected my sprinkler system and said I didn't need a new system. Santiago repaired my…read moresystem and saved me time and money! Highly recommended Santiago for your sprinkler needs!

Heartland Sprinklers just set the bar for what home service should look like, and Kevin and EZ…read morecleared it effortlessly. I've dealt with plenty of contractors over the years, and the experience is usually the same: they show up late, rush through the job, and leave you with more questions than answers. Heartland was the complete opposite from the moment I called. Scheduling was fast and easy, they arrived right on time, and it was immediately clear these guys actually know their craft and take pride in it. Kevin and EZ were thorough in every sense of the word. They didn't just run through a checklist; they took the time to explain what they were inspecting, what they found, and what it all meant. I never felt rushed or talked over. They treated me like an adult who deserved to understand exactly what was happening with my own system. And then they went a step further and personally programmed all 14 of my zones; something I wasn't even expecting. That kind of extra effort is rare, and it didn't go unnoticed. The professionalism was top-tier, but what really stood out was how genuinely friendly and down-to-earth both of them were. Great people doing great work. And to top it all off, they back every job with a 12-month warranty, which is not just confidence in their work; that's integrity. Don't waste a single phone call on anyone else. If your sprinkler system needs attention, Heartland Sprinklers is the only call you need to make. I recommend them without hesitation and will be a customer for life. Thank you, Kevin and EZ! You guys are the real deal. -- Harper M.

We just had Heartland replace to underground valve heads, and they did a full sprinkler tuneup…read more They also did a top notch repair on our second sprinkler system, which waters our flower beds. They were very polite. They listened to all my requests, and self diagnosis. And they did a fantastic job. Also they were responsive to coming out quickly since I had a water leak in the system. They are now my go-to guys for sprinkler work.

I found this service through Yelp. They were extremely fast and professional. I originally made an…read moreappointment with them for a few days later to just have my sprinklers checked after the winter. Then I went to turn on my sprinklers so they would have some water while I waited and found my sprinkler control panel was a mess and resetting it didn't fix the problem. I told On The Spot Sprinkler Repair about this and they recommended I got an inexpensive replacement sprinkler control system from Amazon which then arrived the same day. I told the repair service that I was now in a bit of a rush since I went from maintenance needs to a completely broken system, and they squeezed me in the next day which was EXTREMELY nice of them! Oh, and it turns out that my sprinklers were fine after the winter, I just had a busted control system -- perhaps from an electrical surge so I am now protecting the system with a UPS/surge protector setup. (I had an old UPS that I was going to throw away but it had plenty of juice left in it for such a little control system.) All communications with them were very fast and professional and On The Spot Sprinkler Repair was very knowledgeable which is not always the case with repair people.

Stan did a great job of assessing our need for additional sprinkler heads and installing them on…read morethe spot (hence the name?). The heads work great and are exactly what we needed. Previously, Sprinkler Medics had completely dropped the ball on assessing our needs and charged us a fair amount for installing a pressure reducing valve which they said would correct the problem. That didn't even come close. I have now moved On The Spot to the top of my list of sprinkler repair companies. It's also nice that Stan is the guy to do the work and also the guy you talk to when you call to set things up. No bureaucratic middle men or women. You get the personal touch with On The Spot.

I broke a sprinkler pipe while gardening over the weekend. I was able to schedule an appointment…read moreonline for the next business day, which was amazing, as most other companies were booked out for weeks. Fernando arrived promptly at the scheduled time, fixed the broken pipe, as well as another I didn't even knew was broken, and a broken sprinkler head. He did a full check of the system afterwards. All within about an hour. I think I found my new sprinkler company.

Quick and friendly service! Requested a quote in the morning and a few hours later, the technician…read morearrived for our service call. He quickly assessed and explained the issue, described the solution and completed the fix within less than 2 hours! The owner, Philip, was also very kind in ensuring the project was going well. Highly recommend!

Sprinkler Repair Pros does not provide good service when it comes to the warranty on their work…read more They charge customers for a service call even if the call is for something they have just worked on. They also, only text customers back so they never pick up the phone and talk about issues that are hard to resolve over text. Very poor customer service and hence would not recommend this company! PS Despite what they might say about their "warranty", they will NEVER go above and beyond for their customers. Their employees are short tempered and RUDE & immediately suggest trip charges to come out and look at anything that isn't functioning properly (even after a few days).

So happy with their service! Two of my zones broke and they came out the next day to diagnose and…read morefix. Armando and Asher did an amazing job finding and fixing a leak and replacing a module and a couple nozzle heads all within an hour. They even fixed my system so the whole yard got coverage and took the time to explain how to prevent leaks in the future. Reasonably priced, fast, and quality service. Will definitely reach out to them again!

I absolutely loved dealing with Eric. He was able to come and check out the irrigation system in my…read morefront yard and back yard (a combination of sprinklers and drip system) that was faulty, give me his assessment and multiple options for resolving the issues, and then he was able to get the work on fixing it all done that same day! And as I was planning to do some landscaping work and lay new sod in the backyard, he gave some advice around how to arrange the irrigation system, and made an easily accessible connection point for a drip system to put into the flower bed, which I ended up taking care of myself later. What I also found very valuable/unique is that I could message Eric asking a question or two about operating the system and send him a video - within 10 minutes he would respond with a helpful answer. All in all, great experience.

BEWARE!!!!!!!!!!!!!! DO NOT CALL THEM!!! HORRIBLE CUSTOMER SERVICE AND BAD…read moreWORKMANSHIP!!!!!!!!!!!!!!!!!!!!! READ MY EXPERIENCE BELOW!!!!! I have no idea why these guys have such good ratings... here is my horrible experience with this horrible company and business owner Eric. It started about almost 4 months ago. My irrigation system was not working at all when turning the timer so I looked on Yelp and found them. So I decided to give them a call, like some other low rating users here state, no answer, voicemail, or returned calls... Eric did not return my call it was one of his employees a week later, forgot his name. That should of been my first sign to stop and not allow them to work on my lawn... however, I was too busy to call someone else which is why when they called me I decided to just go ahead and have them come. Once they came, they charged me for checking the system, replacing some sprinkler heads and suggested I changed some of the backyard control valves which they believe seemed to be the problem. I paid over $550 dollars for the hours of labor and parts and they left. Well, to my surprise I came home that night saw the sprinklers running as they should and was happy, however, I woke up in the morning and noticed they were running. So I went and checked the timer, turned it to off and saw the sprinklers go off in the backyard. I then left to work. Later that day my wife comes home to a FLOODED BACKYARD!!!! even though I turned the sprinkler system off it did not stay off it came back on who knows when during the day and it was on all day, backyard was completely flooded and water was running all the way down my front driveway from backyard onto the street, my water bill was way over $400 dollars that month not including my regular $200 bill so over $600 dollars!!!!!!! I was so pissed I called Eric, who then took his sweet time to come back. Since he took so long to come back to fix the issue I manually turned off the main water line that is in front of my house to the irrigation system so that this would not happen again... Well he finally came back and finds out that the issue was with the parts (Backyard control valves) that him and his employee replaced. He then tells me that he fired the guy that did that like if that takes care of all my problems and my high water bill. I then tell him that he needs to reimburse me for the water wasted and or refund me some of the original money i paid him. He refused and said he could not do that, the only thing he could do is pay me back with labor but he will not do anything until the City of Austin can prove how much water it really wasted and what the bill was. I mean, you call this customer services?????!!!! I then dealt with City of Austin to only find out that they only pay 50% of the water overage since I reported it to them and it takes 3 to 4 billing cycles!!! so I had to wait, in the mean time it has been raining a lot in Austin so I have had no need to use the sprinkler system since he supposedly "Fixed it"... so to my yet again surprise I go to turn it on 3 weeks ago or after the week that stopped raining and IT DOES NOT WORK YET AGAIN!!!! so he never actually fixed the damn problem!!!! So i called him and nothing again.... no text message replys, no returned calls, left several voicemails, nothing. So finally after 4 months of dealing with City of Austin and finding out the correct amount of the overage, I email him the receipts from City of Austin and no reply to my email. I text him asking to please reply or call and nothing. It has been now almost a week since I reached out to him and I am just going to call another irrigation service to come resolve my issue and probably yet again pay another 5 to 600 dollars since this guy will not call me back. So I ended up paying him $560 dollars for nothing plus another $400 to City of Austin for his employees\companys mistake and now I still have a bad irrigation system... Well, this was my experience with these people, I have seen some other unsatisfied clients on here, I hope any others out there voice their concerns so that no one else is a victim of this horrible business and unprofessional business owner Eric. I wish him the best but what goes around comes around. I might even contact the BBB to see if there is something else I can do to get at least some money back from this thief. Dont say I didnt warn you and go with someone else for your own sake....

We had recently moved into the house & there were many issues with the irrigation system. Dexter…read morewas our tech & replaced sprinkler heads, fixed leaks, capped unused drip irrigation & showed me how to shut off the house's main water line. The system was still not acting right & as it was getting late, Dexter returned in a couple of days and located the intermittent trouble with some zone control valves. I was so happy that Dexter sorted out all the many issues & now the system works beautifully. I think the pricing was very fair. If I need any more repairs, I will call Smart Earth Sprinklers!

A neighbor recommended Smart Earth Sprinklers. I called and made an appointment to get my system…read morechecked out. They were nice and it was quick and easy. I got a few texts and emails confirming the appointment and Eric showed up exactly on time. He looked over my system and ran it. He determined that several heads were cracked, leaking or just needed replacement. He gave me the price and went ahead and replaced all the heads that needed it. Sprinker systems should be checked regularly. The heads get wrecked and you can waste a lot of water if you don't pay attention. I was very pleased with the service, decent prices and professionalism from Eric. Smart Earth is my go-to company for sprinklers now.