The staff here is wonderful! Beautiful building, fun activities and the food is AMAZING! The…read morecognitive programming - there's nothing like it anywhere.

Put down a $12,150 check to hold a room on the memory care floor for my mother, 90 years old…read more Deposited my check THEN went to evaluate mom, they decided she was not a good fit, no problem. I asked for my $$ back. I was told it had to go through the offices in TEXAS!! Now I have waited over 2 weeks and no money and no calls back after messages and text. They just want to pay for the new building. :(

I visited my Auntie for Halloween yesterday, and she was eager to treat us to lunch. At first, I…read morewas unsure about dining here, despite the dining room's lovely ambiance, but I was pleasantly surprised! The pesto pizza topped with caramelized onions and sausage was fantastic, and the beet salad with goat cheese and walnuts was incredible!! Auntie even invited us back today for crab bisque. If only we lived nearby! I wouldn't have believed how great the food was if I hadn't experienced it myself! So glad to see she's so well taken care of!!

Office/administration was less than helpful in processing a refund. My concern over business…read moreoperations detracts from the care staff who were pleasant and professional, but we decided to not move in so I have no day-to-day personal interaction.

I am extremely disappointed with the operations at this place. Opposite of what I was sold on by…read moresales manager. Severe lack of communication and organization at this facility. Important issues, like resident care and safety, are often overlooked. The management team is unresponsive Despite several attempts to address these issues, nothing seems to improve. Administrator does not return phone calls. Staffing shortages are a constant problem, and it directly affects the quality of care my Aunt facing. In some instances, I've noticed a lack of follow-through on promises made, which is very frustrating when it comes to the well-being of our loved ones. I am looking for different options as My aunt is unhappy at this place and management. I will not recommend this facility to anyone.

The facility is clean and well managed. Beauty w hills and trees surrounding the facility…read more Wonderful administration and caring staff. My mom was very happy here. I was overwhelmed and happy with the people here.

If you are looking for a board and care facility, Golden Hills is exceptional. The atmosphere is…read morewarm and welcoming. The facility itself is clean and inviting. The staff is outstanding. Each resident is treated with utmost respect and care. Individual preferences are quickly noted and provided for. There are not enough words to express the quality, outstanding support, service and surroundings of this Board and Care Home.

My Auntie had been staying at Golden Hill for several years and even celebrated her 99th, 100th and…read more101st birthdays with a amazing celebrations at GHH. Their owners and workers have always been outstanding with their many holiday celebrations besides their great daily care. The home is super-clean and the first thing we noticed was how well lit with natural lighting the home had. Plus the beautiful covered patio makes for a happy residence. All the other family members of residents have agreed with us regarding GHH superior care for our loved ones.

My mother was a resident at Springtime after a stroke for a few months. This residence is very high…read morequality. The care givers have been there for a very long time and are very kind and caring. The owner Lawrence was excellent. He communicated well to our family and any help was always provided in a timely manor. He was very accommodating to her needs and went above and beyond to assist her.

Two months ago, my dad moved to Springtime Residence as he fought a deadly brain tumor and could no…read morelonger live with my mom. Throughout his time at this amazing board and care house, he thrived and had top-notch care. Lawrence, the owner, is very hands-on and is often there to ensure all residents are comfortable and have their needs met. The caregivers are simply amazing, dedicated human beings who go above and beyond their jobs. Bonnie, Lydia, Rebecca, Jose, and others truly cared about my dad as a human being. When my dad was in his last days and hospice was called in, they literally got up every hour in the middle of the night, to check on my dad and make sure he was okay. This goes well-above what we expected. This truly is a home, and the six rooms for residents truly feel like any house would feel. One thing my dad especially loved, the food! His favorite subject while living at Springtime Residence was the food he had at each meal. The caregivers became his friends and part of our extended family. They were loving, gentle, and saw to all of his needs. If you are looking for THE BEST in a home-like environment, then Springtime Residence is your destination for top-notch care. We feel very lucky my dad spent his final months there.

Though my mother received kind care, dealing with the owners/operators has been the worst business…read moreexperience of my life. If you don't mind being nickel-and-dimed to death, overcharged, and constantly having them tell you "our contract is very clear"-- then you might be just fine. It started out badly --with them asking for a $1000 deposit to "hold the room"-- which did not get applied toward the rent or anything. It ended the same way. They said "not to worry" about having to rush my mother's belongings out of the room the day she passed away (which I specifically asked-- so I wouldn't incur extra charges).. --But they charged me $140 a day for every one of the 3 days that her furniture was still there. And even charged me for an extra day--after I had moved everything out. To add insult to injury, they had the gall to invoice me for $14-- for an AC adapter they said was missing. That small amount, which they could have easily written off as a business expense, was so important to them, it was totally unfeeling and disgusting. I feel bad for her caregivers, who are good people, but there are plenty of other board and care homes to choose from. I am sorry I didn't see the huge red flag from the get-go.

From the owner: a Loving Home environment with staff dedicated to assisting your Loved Ones the way you would want…read morethem cared for. PLEASE - Think of us as your extended family and partners, here to lighten the burden and raise the standard for providing excellence in service for your Loved Ones.

Abhorrent experience at Sunrise! What a complete bait and switch experience, be CAREFUL if you are…read morelooking to send a loved one here, their pricing will change despite promises to the contrary, just beyond thankful we made another choice for our parent. Tai'ra the acting manager was very dishonest with pricing despite my asking many times about the care we needed. And the other review I just saw about a broken elevator is 100 accurate, and should be reported to the state as they have poor stranded residents stuck upstairs both times we visited (literally stuck as they can't walk down the flight of stairs to the dining room and main first floor),

My mother has stayed there for a health respite stay, and she says the food was way better than any…read moreof the rehab facilities she has stayed at. She also enjoyed the variety of activities there.

Beautiful facility and wonderful caring staff. The food was by far the best my mother has…read moreexperience compared to the other assisted living and rehab facilities. Highly recommend! Great activities program. My mother loved arts and crafts, but has poor manual dexterity. She was very happy with the crafts activities, appropriately planned for limited dexterity. She very much enjoyed the the variety of social activities - she was doing things she had never thought she would do. Her studio room was very well laid out. This is the only place we found that had a generously sized utility closet in addition to the clothing closet). Among other things, it handled incontinence supplies like a champ!

From the owner: Nestled in California's storied wine country among picturesque rolling vineyards, The Watermark at…read moreSan Ramon offers boutique-style Assisted Living and Memory Care in an idyllic, tranquil setting.