The staff here is wonderful! Beautiful building, fun activities and the food is AMAZING! The…read morecognitive programming - there's nothing like it anywhere.

Put down a $12,150 check to hold a room on the memory care floor for my mother, 90 years old…read more Deposited my check THEN went to evaluate mom, they decided she was not a good fit, no problem. I asked for my $$ back. I was told it had to go through the offices in TEXAS!! Now I have waited over 2 weeks and no money and no calls back after messages and text. They just want to pay for the new building. :(

Was referred here by A Place for Mom and received prompt service. The staff all seems fairly new,…read moreincluding the Director, but very professional, knowledgeable and friendly. Laurabelle offered us the tour and the facilities appeared clean with a large variety of activities. Still trying to convince my mom to move here but was impressed with what I saw.

Better Care Edible…read morefood Less fish less cheese Cut the sauses on everything Tried of chicken w sauses

My father's first day there was today. Within a couple of hours after we dropped him off they…read moreshaved all the hair off of his head. It doesn't look like my dad anymore - he's never worn his hair like this! We never gave approval for it. My sister sent me a pic the care home sent her tonight of him. He now looks like a concentration camp survivor and it's heartbreaking. It's bad enough my dad has to be in a care home but they take him in and make him look horrible and nothing like my dad on the first day! it was not their place to do this. Edited to add: this is the next day and I called over there to let them know I'll be coming over to visit my dad. The lady in charge, Cynthia, LAUGHED at me when I said I'd like to talk to her in person about them shearing all my dad's hair off of his head yesterday. She LAUGHED at me like my concern was a JOKE to her. When Cynthia answered the phone I thought I had misdialed because she answered with just a "hello" and was chewing food at the same time. Very unprofessional! So it appears now I can only visit my dad at a place that laughs at the family's concerns. As of right now my father has only been there less than 24 hours and I wish we had him back at home.

My mom has been living here for 3+ years. The staff is wonderful and they love my mom. Thank you…read moreBlueGarden Care!

I am extremely disappointed with the operations at this place. Opposite of what I was sold on by…read moresales manager. Severe lack of communication and organization at this facility. Important issues, like resident care and safety, are often overlooked. The management team is unresponsive Despite several attempts to address these issues, nothing seems to improve. Administrator does not return phone calls. Staffing shortages are a constant problem, and it directly affects the quality of care my Aunt facing. In some instances, I've noticed a lack of follow-through on promises made, which is very frustrating when it comes to the well-being of our loved ones. I am looking for different options as My aunt is unhappy at this place and management. I will not recommend this facility to anyone.

The facility is clean and well managed. Beauty w hills and trees surrounding the facility…read more Wonderful administration and caring staff. My mom was very happy here. I was overwhelmed and happy with the people here.

My Auntie had been staying at Golden Hill for several years and even celebrated her 99th, 100th and…read more101st birthdays with a amazing celebrations at GHH. Their owners and workers have always been outstanding with their many holiday celebrations besides their great daily care. The home is super-clean and the first thing we noticed was how well lit with natural lighting the home had. Plus the beautiful covered patio makes for a happy residence. All the other family members of residents have agreed with us regarding GHH superior care for our loved ones.

Good Place to heal and recovery!!!! Good Place to have physical therapy!!!! Good Place to take care…read moreof family member!!!!

Though my mother received kind care, dealing with the owners/operators has been the worst business…read moreexperience of my life. If you don't mind being nickel-and-dimed to death, overcharged, and constantly having them tell you "our contract is very clear"-- then you might be just fine. It started out badly --with them asking for a $1000 deposit to "hold the room"-- which did not get applied toward the rent or anything. It ended the same way. They said "not to worry" about having to rush my mother's belongings out of the room the day she passed away (which I specifically asked-- so I wouldn't incur extra charges).. --But they charged me $140 a day for every one of the 3 days that her furniture was still there. And even charged me for an extra day--after I had moved everything out. To add insult to injury, they had the gall to invoice me for $14-- for an AC adapter they said was missing. That small amount, which they could have easily written off as a business expense, was so important to them, it was totally unfeeling and disgusting. I feel bad for her caregivers, who are good people, but there are plenty of other board and care homes to choose from. I am sorry I didn't see the huge red flag from the get-go.

From the owner: a Loving Home environment with staff dedicated to assisting your Loved Ones the way you would want…read morethem cared for. PLEASE - Think of us as your extended family and partners, here to lighten the burden and raise the standard for providing excellence in service for your Loved Ones.

My mother has stayed there for a health respite stay, and she says the food was way better than any…read moreof the rehab facilities she has stayed at. She also enjoyed the variety of activities there.

Abhorrent experience at Sunrise! What a complete bait and switch experience, be CAREFUL if you are…read morelooking to send a loved one here, their pricing will change despite promises to the contrary, just beyond thankful we made another choice for our parent. Tai'ra the acting manager was very dishonest with pricing despite my asking many times about the care we needed. And the other review I just saw about a broken elevator is 100 accurate, and should be reported to the state as they have poor stranded residents stuck upstairs both times we visited (literally stuck as they can't walk down the flight of stairs to the dining room and main first floor),

Beautiful facility and wonderful caring staff. The food was by far the best my mother has…read moreexperience compared to the other assisted living and rehab facilities. Highly recommend! Great activities program. My mother loved arts and crafts, but has poor manual dexterity. She was very happy with the crafts activities, appropriately planned for limited dexterity. She very much enjoyed the the variety of social activities - she was doing things she had never thought she would do. Her studio room was very well laid out. This is the only place we found that had a generously sized utility closet in addition to the clothing closet). Among other things, it handled incontinence supplies like a champ!

From the owner: Nestled in California's storied wine country among picturesque rolling vineyards, The Watermark at…read moreSan Ramon offers boutique-style Assisted Living and Memory Care in an idyllic, tranquil setting.

At 72 years old, I found myself faced with a 60-day notice to move, after living in the same place,…read morein SF, for 34 years! And being the bldg Mgr there for 24 years, I also lost my job, as well as my home all at once. I was devastated; but, I was happy to finally retire; but was so anxious with no where to go, and I prayed; not knowing, except I knew to trust my heart! I believe God showed me the way to retirement in beautiful San Ramon at Aspenwood somehow, someway! I was greeted with the most pristine new surroundsings, while Leanna heard my sad story and helped me so much with the application process, and speeded up things such that I was able to move in earlier than I ever expected! Because my brain was still processing the turmoil of uprooting, Leanna's kind and efficient disposition made me so comfortable in a new situation ! Sofia also was so friendly and caring in showing me the units and also hearing my story, that I immediately felt comfortable in a new environment. My heart responded to the very first unit I saw! I knew I had to live at Aspenwood. Thank you, Aspenwood, for taking me in!

Never anyone to talk to. Can't get through on the phone and front doors are lock when visiting…read more Poor management