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    Bluegreen Vacations Patrick Henry Square,Ascend Resort

    2.8 (29 reviews)
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    Bed bug bites.  First night at the hotel

    Worst, experience. They find every way to make you ineligible for the "promised gifts. Offered me 4 gifts then went to zero. Don't waste your time. Additionally, hotel they put me in that I paid out of pocket in advance in the amount of $399 + taxes and fees gave me bed bugs. I understand everyone needs a place to stay and am empathetic to people that have mental health needs. I say this because the hotel we were placed in by Bluegreen Vacations, the hotel staff did wellness checks for displaced individuals and knocked on doors from room to room for those residents and my first night of check-in I was approached by a man and followed from my car to the exit, who is a long term resident of the hotel. Please be careful of their business practices.

    Living area
    Kim S.

    Hotels and rooms very nice and accommodating. I asked staff about doing certain things In colonial Williamsburg the staff stated "unless your into furniture I would not do it". I spent all week in Colonial Williamsburg and didn't even know it. When I went to Colonial Williamsburg and discovered what it was I was disappointed that I didn't get to spend more time going into the old buildings and houses and taking the tours. Also I felt forced into buying more points to be able to avoid fees which was a lie u can't buy more time to avoid fees. You can trade your time in for fees. But then you can't stay anywhere

    Days Inn and Suits in Williamsburg: A list of things that's wrong with our hotel room: 1) Upon entering the room, it smelled like someone had been smoking in the room even though there's a sign that says Non-Smoking. 2) The beds weren't a Queen size bed. My husband had to sleep on another bed. We both wouldn't even be able to sleep on one bed. 3) There's no plug in one of the sinks. I lost an earring down the drain. 4) The one that does have a plug, it doesn't go down. 5) The tub looks like it has seen better days. 6) There's only one trashcan. 7) No hair dryer. 8) The bed my husband slept on had cigarette burns on the blanket. 9) The bed wasn't comfortable. Too soft. 10) The outlets isn't secured.

    Free Wi-Fi, main entrance
    Lauraley B.

    So our suite is beautiful. It has a nice kitchen, large table, and a living room, a bedroom in the hall with a bathroom and a master bedroom with an attached master bathroom. Was handicap accessible I could use my wheelchair if I needed it. Plenty of plugs USB connectors. The TVs are gorgeous. The rooms were laid out nicely. But there were some pitfalls so my master suite was very dusty. I mean dusty. I will take a quick picture and throw it on this review of my lamp in my room. The one other issue was there was stains on the carpet. And the bed in the master bedroom is beyond soft on one side I mean you sit on it and it collapses the other side of the bed is more firm, but still very worn out. My friend staying in the other bedroom said the bed was killing her back, but it wasn't quite as collapsed as the master bedroom. She also said there were hairs in the hall bathtub. Would I stay here again? Maybe, but I would probably bring my swiffer, some cleaning supplies and a heating pad for my back. All that being said the master bathroom completely handicap assessable, the showers were hot, and the water pressure was good but again the bathroom could have been a little bit cleaner as well. There was dust everywhere! there was a lighted mirror, and I had to clean it before I used it. The kitchen also has some cleanliness issues. There were old coffee grounds in the coffee pot, and the carafe was not emptied. The coffee pot was old as the hot plate for the carafe was in rough shape. The dishwasher had an old half dissolved block in the dispenser. I had to double up on my allergy meds as well as stay on Sudafed round the clock during my stay. Everything was dusty, tv, dresser and night stand tops. I had to pull a nightstand out to access a plug and that was a disgusting mess back there. The cleaning staff could use some red-training!! The staff was very friendly. There was an alarm noise from other rooms, and the noises from upstairs was loud. The parking lot was well lit, and we were actually able to park in front of our bedroom windows.

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    I can't wait to return to this lovely inn. The building (built by the owner's grandfather) has been…read morebeautifully restored and maintains historic charm and character while incorporating every modern amenity. Ashley, at the desk, was incredibly helpful, suggesting sites to visit, excellent places to eat, and even helping with our luggage. The rates were quite reasonable, especially for the excellent location (between the historic area and the campus of the College of William & Mary). Now that I've discovered it, I can't imagine staying anywhere else in Williamsburg.

    We just had an all too quick one night stay and cannot rave about this wonderful place enough…read more The excellent service began with advance emails from owner Billy giving detailed directions to their convenient free parking. The location of the inn could not be more perfect - adjacent to the historical area and close to many great restaurants. Our "George Washington" room was fabulous! Sometimes staying in an old historic building means dealing with dated rooms. Everything in our room was updated, thoughtful, comfortable, and spotlessly clean. Lots of wonderful little touches. The four poster bed was very comfortable and the shower excellent. The wifi worked great and there were lots of convenient plugs, There is a nice lounge area with a lovely adjacent terrace and snacks and tea and coffee available along with a nice continental breakfast. We were there on a Monday night so not all restaurants were open but we enjoyed visits to Precarious, Amber Ox, Mellow Mushroom and Aromas. Thank you to Billy and Sharon for a wonderful stay!

    Hilton Garden Inn Williamsburg - Breakfast Area

    Hilton Garden Inn Williamsburg

    (83 reviews)

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    The hotel was fairly decent with a clean room though there were signs of wear and tear on the…read morecarpet and some of the fixtures. We were disappointed that the breakfasts are no longer complimentary. Parking is good and ample. The front desk and restaurant crew were very helpful and greeted us every time. Shout out to Nancy who went the extra mile to ensure we had what we needed. The hairdryer was broken in our room and another clerk (sorry I do not recall her name) quickly went and brought us another one. The mattress seemed a little firm and was not as comfortable as other Hilton facilities, but maybe it's a sign I am getting older. We appreciated our stay but have experienced better at other Hilton facilities. This does not mean that the staff are not attentive, just a different experience for us this round. Swimming area was nice though a bit warm. Water temp was nice. Hot tub was not working very well, but they were aware and were trying to address it. Great location close to a lot of local attractions and great restaurants.

    I stayed here 4 years ago and had a horrible horrible experience with staff members in my room -…read moreone wasn't even wearing anything identifying them - about a half hour before check out - when we were trying to get everything into our car (we came back up to the room and they were in there - it was unclear why because they weren't cleaning). They said "we thought you already checked out." I had not and felt extremely intruded upon. I gave it a second try last weekend - never again. This time there wasn't much the staff could have done. The hallways and main corridors were super warm. The room was renovated and was clean - mostly, however, the walls were super thin. One one side a family was blasting the movie Hamilton halfway into the night while on the other side a toddler was screaming for hours. The child did not sleep until after 1AM... so neither did we. I don't blame the other guests, however, structurally I would not stay here. The doors were also thin so I knew who was running down the hall and talking at all hours. I was lucky - our room, 403, was near the end of the hallway. I can't imagine what it would have been like in front of the elevator. At breakfast the person helping us kept standing there staring at us. Each time I went back up to the buffet, I felt their eyes on me. It was quite uncomfortable. Finally, worst of all, I did not feel safe in my room. The hitch that holds the door closed was loose and I didn't trust it to keep us safe. I reported all of these concerns at checkout. I was not even thanked for letting them know, muchless had anyone apologize for the experience. This one is a nope for me.

    Hampton Inn & Suites Williamsburg-Central - Guest room

    Hampton Inn & Suites Williamsburg-Central

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    $$

    Came back to see if the stay still lived up to my previous rating. This hotel is located in the…read moreColonial Williamsburg area close to Busch Gardens Amusement Park, the shopping outlet, and a host of historical sites to visit in the area. Upon entering, we were greeted by a pleasant young lady and quickly checked in. We were given complimentary bottle waters and made our way to our room. One thing that has changed: the rooms are not automatically cleaned everyday, if you need towels in the interim, you can ask housecleaning or the front desk for additional ones. This location has an indoor and outdoor pool, exercise room and laundry. They provide a decent complimentary breakfast with items such as pre-made omelets, sausage, potatoes, oatmeal, cold cereal, make-your-own waffles with toppings, hard boiled eggs, assorted muffins and bread, and juice/coffee (with the later being available in the lobby 24/7). The rooms were clean and well appointed with a mini fridge, iron/board, coffee machine, bath amenities (body wash, shampoo, conditioner, body lotion). All in all, still a great place to stay when visiting the Williamsburg area.

    Everything went well while the place is under renovation in some parts it was still a great…read moreexperience. The front desk attendants were always nice and helpful even when I needed something printed out for one of my outings in the area. The hot tub and pool indoor was a nice added bonus bring swim gear in advance those who book I luckily found a place in fall still having trunks . The breakfast was nothing small and the place was decorated with Halloween themed items I loved it .

    Hampton Inn & Suites Williamsburg Historic District - Guest room

    Hampton Inn & Suites Williamsburg Historic District

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    Soo before i go in .. i definilty understand that there were renovations goin on but thats still…read morenot an excuse for this broke down room they put my family in... Also .. i mentioned everything on my list to someone at the front desk and not a thing was done .. 1. The Complimentary Popcorn they put in the room was out of date! 2. Shower was still dirty and one of the shelves in the shower was broken! 3. The Shower leaked onto the bathroom floor. 4. Sink had a slow drain. 5. Ac unit was funcitional but busted up! Tear It down and turn it into a Bob Evans or a Ihop...

    Total crap. Dirty…read moreand very disorganized hotel. Not up to the Hampton Inn normal standards at all. Desk staff was confused and confusing, all over the place trying to find our room. Room not ready when we checked in. No way to let us know when it's ready, just wait and go check with the maids. Went back...they are still working on it and didn't want to let us leave our luggage. Waited 30 minutes, came back, opened the room, they had also given to someone else who was now in the room. The room we were already in. FFS. Announced our room number multiple times for everyone in line to hear (that's a no-no in the industry). Up and down the hall and the elevator 4 times with our cart and luggage. No apologies no explanation. Argumentative while trying to sort it out. Well on its way to becoming a crap hole and losing Hilton branding. Chairs in the breakfast area are soiled and gross. Needed a rubber band and they couldn't find one. Didn't have a pen, filled out paper with a highlighter.

    The Williamsburg Manor - Kitchen Buffet area

    The Williamsburg Manor

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    There isn't much good to be said about an intrusive housekeeping staff, beds that can barely sleep…read morean average person or kitchen staff that can even ruin chocolate pudding but I will make an attempt. There may be a family that benefits from housekeeping that swings a door into your feet at 9am, because they are hanging off of a creaky bed, but it certainly wasn't mine. Never mind the pretentiousness of a pretend cigar lounge, meaning not one to smoke in but just an aesthetic throwback to a time when people actually enjoyed themselves at this location. Not that one would want a cigar after eating chocolate pudding that tastes like it was infused with Trix cereal or any of the other dishes who sacrifice taste for novelty. I would have at least been frightened by the Colonial Williamsburg ghost tour, but after staying at this location, I realized that even the spirits probably wouldn't stick around.​

    I'm very mixed about writing this review as the house was/is beautifully decorated and in such a…read moregreat central location, but in comparing this to other B&Bs I have to be honest. First of all, there was an instruction card that came with the reservation however while it did indicate that there is a backdoor, it did not inform that this was the 'main' entrance. There is very limited parking and if you want to park across at the church on or the street, you are at risk of towing. They have no passes for parking in these locations. The beds are their own issue. If you are vertically challenged, you will have great difficulty getting into the main beds. We stayed in a 'suite' (I use this term laughingly as it was just two connecting rooms) that had another room with twin beds. While the main bed seemed to have a mattress from the last century, the twin beds were ancient. The "pillows" that they give you are quite literally flatter than a pancake they would serve you for breakfast. The suite we stayed in was in the front of the house and there is no insulation to cancel ANY of the traffic noises from outside. It was very very stuffy inside and I wasn't able to open a window. We asked for a step stool and were given one that wasn't even as high as a normal step on a staircase. It was still very difficult to get in to the bed. At no time while I was there did I see, hear or meet the host/hostess of the B&B. The only time we met any employee was in the morning during breakfast. These ladies were AMAZING. They almost made up for the lack of any other service or greeting in their friendliness. The breakfast was late the day I was there. There are signs everywhere stating that it would be served at 8:30 but it was closer to 9:30. I'm an early riser so this was a bit of an inconvenience. At least the coffee was available. They had eggs, fresh fruit, yogurt, toast, cereal etc. It was set up as a buffet style in a very stylish area of the serving area. The dining room table is gorgeous but there are no placemats to put your plates on, I felt very worried about scratching this gorgeous table. The non guest rooms were fit with comfy areas to just relax and chill after a day of being a tourist. The furniture may not have been the most comfortable, but given how cozy each area was this was easily forgiven. I really enjoyed that each room had a Christmas tree already set up. This is not very handicapped friendly as no matter which way you enter, there are very old steps. The front steps were especially bad. To sum up; Parking; F Comfort; B Room Comfort: C+ Breakfast: A Location: A- Price: C (for our experience it was really really pricey)

    Embassy Suites by Hilton Williamsburg - BarLounge

    Embassy Suites by Hilton Williamsburg

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    I have mixed reactions for this hotel. The hotel itself is in desperate need of updating in the…read morerooms. The TVs, furniture, wallpaper is all out of date and definitely showing wear and tear. They are currently updating the lobby and common area with fresh paint. The staff is top notch! The front desk, breakfast staff, and evening social bar tenders are wonderful. I will say that the staff is what makes the stay worth it! I have stayed at this hotel multiple times and they have always been welcoming. On another note, the food served at breakfast is delicious and if you need something from the kitchen then try the wings! **If and when they update the rooms and I come back, I'll update my review.**

    As Embassy Suites is our favorite hotel chain,this might be the worst we have ever stayed at but…read moreit's not terrible.  Let me explain.   It needs some repairs.  We stayed on the 5th floor and when you exit the elevator look at the wall on your left.  Is it water damage or just in need of replacing the wall paper?  Two elevators and for our 2 night stay only one elevator was up and running.   Just like every other Embassy nice staff, comfortable accommodations, clean room, safe area and private parking lot.  We love happy hour (2 free drinks per adult!) Just a heads up this facility is a school trip hub.  It's Williamsburg- historical hot spot so lots of kids in the pool (it was crowded and loud- people were entering and then leaving!) Also, breakfast: beat the crowd!  We were early each morning but as we were leaving all the kids were entering.

    Bluegreen Vacations Patrick Henry Square,Ascend Resort - hotels - Updated June 2026

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