Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

I got 3 quotes from different shops after my truck got sideswiped and Webster offered a better…read moreprice than any 3, fixed components the other two places said they couldn't, and ultimately saved me a ton of money while getting the job done the next day in a couple of hours and overall having friendly service. I highly recommend them for any body work!

Great service and care with my car. This was a no-stress experience. Adam was extremely pleasant…read more My car came back sparkling clean and I could not tell where the damage had been. I had been recommended here from a friend who had had body work done twice there, and now I'm another happy customer.

The quality of the work was very good, and the service felt reliable. I had to wait longer than…read moreplanned, but overall it was a positive experience.

The location opens at 7:00 a.m., and I arrived at approximately 7:05 a.m. I pulled my car up to the…read moresliding door, walked inside, and asked for assistance. The employee pictured immediately yelled, "Hey, What are you doing here?" I replied that I was there for a state inspection. He responded very rudely, saying, "We don't do inspections until 8:00 a.m." I calmly and politely explained that I was unaware because there was no signage indicating that inspections began at 8:00 a.m. He replied, "That's not my problem. I've been working here for 10 years, and this shop, like every other shop, doesn't do inspections until 8:00 a.m." His entire demeanor was confrontational, and he treated me as though I was trespassing simply for asking about an inspection. I explained that I had been coming to this location for the past two years and had never been treated this way before. At that point, another male customer walked over, and the pictured employee's attitude immediately changed. He then turned back to me and said, "Move your car outta here," while shooing me away as if I were a dog. As I was getting back into my car, he continued talking about me to the other customer, making comments that caused the customer to look at me as though I had created a disturbance. The entire interaction was humiliating, unprofessional, and completely unnecessary. . The entire interaction was demeaning, disrespectful, and completely unprofessional. My vehicle's camera captured the encounter, although unfortunately it did not record the audio. Every paying customer deserves to be treated with courtesy and respect. I left feeling singled out because of the way I was treated. While I can't know the employee's motivation, the interaction left me with the impression that I was treated differently as an African American woman.

Direct. Honest. Fast. They made my car damage looking like it never happened. And at great value…read more Service required was auto repair.

Outstanding! For the first time in 20+ years I needed auto service and needed a new auto service…read morecompany for an urgent repair Not only did the owner tell me to come right in he did the repair in the spot for a very low price. He could have taken advantage of the situation , but didn't . He's a good man who runs a good business . Everything tidy and professional. A real life-saver . I have found my service provider. I couldn't be more grateful .

I had an issue with a fog light and they set up an appt immediately. Fixed the issue and charged me…read morea very fair price.

When perfect isn't good enough, go to Mac's. They are the best! Their work superb and they treat…read moretheir customers very well. In my case, they put in more time and work on my car than they had estimated, but they stayed with the originally quoted price. They are very much stand up guys. It was a pleasure to have my car repaired and painted there.

I had to get a state inspection and the team was extremely responsive, kind, and speedy with their…read moreservice. I would definitely recommend this spot and will be going back when needed.

Bill's garage has incredibly helpful and friendly staff. I called about a state inspection, and…read morethey were having some difficulties completing them due to external issues but made sure to take down my number and gave me a call to update me on the process (as well as give additional recommendations on where to get an inspection). I haven't even taken my car there yet but know that it will be an easy experience once I have to and they'll be the first place I call. Kind, trustworthy, and friendly!

We priced out a few lots before catching a Red Sox game at Fenway. This was the least expensive…read more($50 compared to $60 & $65) option in the area. It's found at the end of Ipswich Street, where all of the restaurants, bars and music clubs are located, so it's super convenient if you want to hang a bit after an event or game. *Also, many streets in the area close down for a game, but this remains open, so no fear of your car getting locked in for any amount of time. Besides this lot being a lower price, I also felt my car was safer here. Other lots were tiny and the cars were haphazardly shoved in there. Having a brand new car, I wasn't taking a chance on scratching it, which seemed much more probable in the other spaces. This is an actually covered garage with a ticket booth, not just a man hanging out. Credit and debit accepted. There's a safe deck area where you can wait for your car which was nice while having kids in tow also. The only gripe I had was the multi level way they store the cars and how they're are let down pretty harshly from the lift. We witnessed one alarm even go off from the impact. Luckily, we didn't have this issue as ours was left on ground. If you choose to park here, I would personally just ask to be left on the bottom if possible. Overall, no issues with our car and we would definitely park in this lot again for any event at Fenway!

Purchased 2 tickets from Stubhub for a daytime RedSox game. The attendant refused entry with no…read morevalid reason. "Request a refund, we're not letting you in". I wish I had read reviews before purchasing. Seems they have refused entry to other people with valid tickets. This place is a scam.

I can't recommend On The Way Express enough! I was visiting the Boston area from New Jersey when I…read moregot a flat tire around midnight. There were no tire shops open, and even the car dealerships were closed and inaccessible. My insurance roadside assistance had no choice but to tow my car back to the apartment where I was staying in Quincy. I assumed I'd have to wait until the next morning, have my car towed again to a dealership, and pay a fortune for the repair. Thankfully, my husband searched online and found On The Way Express. What an incredible find! They responded immediately and came directly to me that same night. Within about 10-15 minutes, my flat tire was repaired, and I didn't have to deal with another tow or wait until morning. Not only was the service incredibly fast, but it was also far more affordable than what I would have paid at a dealership. What impressed me the most, though, was how safe and comfortable they made me feel. It was late, very dark, and I was alone in an unfamiliar place. The mechanic was so kind, respectful, and comforting from the moment he arrived. He explained the repair process, taught me a few things about tires, and made sure I felt completely at ease. It's rare to find a company that combines speed, affordability, expertise, and genuine care for its customers. They turned what could have been an expensive, stressful ordeal into a quick and positive experience. If you're ever stranded in the Boston or Quincy area, don't hesitate to call On The Way Express. They truly went above and beyond, and I couldn't be more grateful! The BEST!

very honest and helpful, great pricing and great work, had my control arm replaced and I'm happy…read morewith his work!

I don't go any place else. Fran is the real deal in Boston. His prices are fair and quality of work…read morealways exceeds my expectations. At Fran's, they fix what's broken without trying to sell extra parts or service you don't even need. I like that. If you're in Boston, go here first!

Avoid if you are vehemently not conservative and don't want to see Trump paper cut-outs around his…read morebusiness. Me personally? I care more about someone being trustworthy, polite, and at least somewhat competent. As well as saving my money and not getting ripped off like I have been when I got my car repaired at dealerships. My car wheels started making weird noises after I got into an accident and needed to make a cross-country move. Fran identified the issue and fixed it. He was also willing to honestly educate me and explain the issue without acting like a shady businessman that lies by omission. My car has not had issues for the past several months thanks to Fran's diagnosis and the work of his employees. This review would've been a five star if I didn't have to deal with his son on the phone. His son called my cell phone number multiple times to tell me that my car was fixed and hung up immediately before I could ask questions to verify. I traveled twice only to find out that the son mistook someone else's car for mine just because it was the same make and color as mine. Fran recalled which car was my car because he could tell me what state my license plate was from. Thankfully Boston is easy to traverse thanks to the public transportation, otherwise I'd be even angrier for having my energy wasted for a car that wasn't even mine.

Drove my car here after it was making an odd chugging motion while I was driving. When I pulled in…read moreI was greeted at the front desk in a polite way BUT... When I explained the situation I was immediately told that I needed to put a down payment of $700 in order to even have the car looked at. And later received a call that it would be over $1,300 to fix the car. So I went the next day and picked my car up as I felt he was taking advantage of the fact that I was a single female. I brought the car with another close girlfriend and was told that it was as some power steering fluid, in air filter and that I really could use an oil change. That was parts was under $200!!! Go to r&m auto on Blue Hill Ave and ask for Marco he's wonderful!! N&K Auto will rip you off!!