Jeff provided exceptional customer service and did a great job with the install of my new hardwood…read morefloors. He was even able to find the brand I wanted, at a lower cost, than the flooring stores in San Carlos.

Jeff Davis is very knowledgeable and patient in explaining things to homeowners. We had a tricky…read morefloor that wasn't flat and wasn't level. The front door was especially tricky because it was installed too low by someone else. He did some grinding on the high spots and used leveling compound on other areas and even managed to make things work around the door. The hardwood floors he installed are gorgeous and you would never know what a disaster we had started with. He is on the job himself much of the time supervising his employee and they both have positive attitudes and really care about craftsmanship. He charges a fair price and at the end he found that the square footage was a little less than either of us had measured so the bill was a little less. This level of honesty is really appreciated.

Gio, Brandon and crew have been amazing from the start. Great communication that makes getting you…read morehardwood floors looking great again! Highly recommended!

I am very pleased with Gio's Floors and recommend them highly. We had our maple floors recoated…read more(buffed and polished) so as to eliminate scratches and protect the stain. The floors came out beautifully. Gio and Brandon were very easy to work with. They always showed up on time to appointments, promptly returned emails, and answered all my questions. I would use them again.

Wholeheartedly recommend this business. After dealing with our insurance company and their…read morerecommended vendor for 5 long months, we gave up. Decided to check out Absolute Flooring based on reviews. Glad we did. Very nice and easy to work with. The floors were ordered and professionally installed by long-time employees. Easy peasy and grateful for this gem of a business. The owners, Betty and Sam, are great to work with. Though our kitchen was a small job, we felt well cared for and a priority.

I have used AF for many years for many projects before the current owners took over. Patrick (…read moreoriginal owner) was detailed, fair & did a good job. That was until he decided to sell to the current owners & he pretty much stopped caring. I had the misfortune of getting work done as the business was changing hands. I had wood steps redone & replaced my kitchen floor with what was supposed to be water resistant vinyl plank flooring. The installation was not great, (dents in frig etc) & the the vinyl started to come up along the edges of the planks within two years in spite of my diligence in keeping it dry. I called Sam to look at it to get it replaced or redone. I did not expect it to be comped, done for free or anything like that, but I did expect him to work with me. He saw the work on the steps & the kitchen & immediately started making excuses- I fired all those guys- Those were Patrick's people etc. with no attempt to work with me to repair the kitchen. He kept repeating that he fired those guys & has new crews. There was no attempt to make it right, to try and fix or replace the damage. He clear didn't want to be bothered & blew me off. Well it's been a few years & my floors which should have lasted 20 years, haven't made it. At seven years, I'm going to need to replace them again thanks to poor workmanship & & an owner that does not stand behind the work his company does. When you buy a business, you buy the goodwill as well as the guarantees. You follow up. I bought during the transition so I was screwed but it says something about the integrity of the owner, that even though he acknowledged the horrible workmanship, he made no effort to make it right or work with me. It was a huge amount of money, not sure I can afford to start over but I do know that it won't be with Sam & Absolute Flooring.

This is a very delayed review- I had my hardwood floors redone by Peninsula Floors last year, but I…read morestill find myself thinking about the experience so I decided it might be helpful to others to share. The bottom line is that the bulk of the work was good, I'm overall satisfied with the results, and am glad that we got the floors refinished. However, there were several details about the experience that would make me hesitate to recommend Peninsula to friends or others looking to redo their floors. - I was initially quoted ~7-8 working days to redo the floors. The initial work actually took closer to 13 working days, and it took another 7 working days on top of that to complete followup items after I reviewed the initial work. To be fair, I was traveling for about 5 of those working days during some of the initial work and probably caused a bit of delay in my own responses being slow, but I also don't think that all of the delay was due to myself. - When provided stain samples, I was initially provided the wrong names corresponding to the samples. This was only noticed because I asked for another set of samples in another area of the house and was confused as to why the colors varied so much, and asked about it- otherwise it's very possible I would have selected a completely different color than what I intended. - There was some damage done by the sander to our metal stair railing, which they did patch up with paint, but it's still visible where the damage was. Also, initially only some of the stairs in the home had the scotia trim replaced- when I asked the ones where the previous paint clearly showed they also used to have trim, they just added it to all of the stairs regardless of which ones did or didn't have it before. There was also a tricky area in a closet that I said I would be okay not refinishing, and instead it was sanded but not refinished due to not being able to get into that area- I would have just preferred the initial topcoat wasn't removed in that case, because that area is now just unprotected wood. None of these details were mentioned to me or provided as project updates until I asked about them. - Lastly, after I had sent the final payment through, I realized some of our doorstops were missing after having been removed from the trim to not get in the way of the sanders. I asked where the team may have left them so I could reattach them and got no response. It's not a big deal, they were less than $5, but later, after moving in, I also asked about if there were cleaning/maintenance products they would recommend and also got no response. Being completely ghosted after having dealt with some of the difficulties mentioned above really left me feeling like they totally wrote me off as a customer and was not a pleasant way to end the project. I think they do decent work, but I suspect they're a bit stretched thin and smaller/less important jobs are not supervised as much and don't seem like they have the same quality bar. If I were to do it again, I feel like I would have been happier supervising more closely from the start. Edit- I appreciate Juan's response (below and privately), however I do want to make clear that not everything was addressed as I was told they would be. For example, for the incompletely sanded and unfinished area of the closet I mentioned above, I was told it would at least have some form of finish applied, which never happened. There were a few other details like this, but at some point it was no longer worth my time to chase them down especially as we were getting close to our move in which we initially thought we would have far more buffer for.

We needed to refinish our 61 year old red oak floors. Researched who could safely do it. We picked…read morePeninsula Floors and couldn't be any happier. Just was wonderful to work with and was very honest and upfront to what the finished product would look like. We agreed the natural color would look best. It took about 10 days and the results were amazing. It turned out way better than my highest expectation. Also need to point out we previously had new 5 inch baseboards installed and virtually no damage to them. They keep us abreast of what the progress was. Juan and his crew are the very definition of professional.

After getting 5 on-site quotes from various flooring installers, we knew we had made the right…read moredecision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them. After getting 5 on-site quotes from various flooring installers, we knew we had made the right decision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them.

I recently moved into a new house and the floors just seemed too yellow. That's when I reached out…read moreto elite hardwood flooring. Aleksey was able to provide me a quote over the phone and shortly after came over to take measurements. We had roughly 500 square feet that need to be refinished and it took a total of 3 days. I was super impressed with the finished work! One of the reason I enjoyed working with aleksey and Igor is because they also took a consultative approach and gave suggestions to help me find a stain that would work best for what I wanted to achieve. Would recommend!

Excellent service, communication, and competitive price. Responded to quote request in a timely…read moremanner and provided ongoing project updates. Due to time restrictions on my part not all floors were refinished and therefore, it required the new refinish floors to match current floors as close as possible. Andres was able to do this where the new refinished floors blended very well with the other floors.

Andreas team is super detailed and will highly recommended it. Our floor is really get refreshed…read moreafter resand. They always come on time never late.

If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

Tom's did the floors in my unit a few weeks ago. Here are my thoughts:…read more Pros: - Communication: Generally very prompt communication. I wish I got more updates during construction but they sent them whenever I asked. I liked that they were very contentious about talking with my neighbor when their van was blocking a little bit of their driveway--a lot of contractors wouldn't bother. I also had another neighbor who was causing some issues and they kept me in the loop, which I appreciated. - Price: I talked to several contractors and their price was pretty reasonable--not the lowest nor the highest, more in the middle. Cons: - After construction, I noticed some damage on parts that were supposed to be protected. They were minor damages, but annoying. The most noticeable one was a dent on my TV, which left a white dot that I see every time I turn on my TV, which sucks. - In terms of details, I noticed that there were some dings in pretty noticeable parts of the wood. I don't know if it was the crew or the wood came like that, but when I was testing a wood sample before purchasing, I hit the wood with a hammer and it didn't leave a mark, so it would take a lot of force to leave a dent like the one pictured. Kinda disappointing because the dent is smack in the middle of a high traffic area. Some last notes: - David came by to do a final walk through and helped me move some of the heavier furniture back. It didn't bother me but if you're expecting furniture to be put back the way it was originally, you'll want to manage your expectations. - You should definitely hire painters and cleaners after the construction--I didn't think the walls were going to be as scuffed up as they were. And everything will be superrrr dusty, even if it's covered. - When I expressed concern about not all baseboards being replaced, which I thought was the scope of work, he explained that he told his crew to use existing baseboards when possible. He said he did this to save me some cost and offered me $150 to cover the savings. I generally feel positive about this, although if I hadn't mentioned it I don't think it would've come up, so take that for what it's worth.

I had such a great experience at Bay Area Flooring Design. I'm installing flooring for the first…read moretime and got stuck with an uneven area that needed a bit of underlayment. Lori, the owner, took the time to diagnose the issue and walk me through the solution. Most places would have charged me for a full roll, but Lori was so kind -- she cut me just the small piece I needed (plus a little extra) and wouldn't even take payment, even when I offered. That generosity and honesty is rare. Her staff, Sam and Samantha, were also extremely friendly and made me feel like I was part of a family business. Lori has been in flooring for decades, and you can tell -- she shared nuggets of wisdom I wouldn't have gotten anywhere else, all free of charge. I came in needing underlayment, but I left with knowledge, confidence, and a ton of respect for this company. Highly recommend Bay Area Flooring Design -- you'll be in great hands!

Last minute changes as they raise the price on us by more than 800 hundred dollars. The said they…read morewould help us fix the issues with the install and they did not do that. not satisfied at all. they charged more the 8k for 400 sq ft job. Don't use this company - they are a rip off. They showed us more expensive base board and then when they showed up to do the work they brought much cheaper material-not honest company