Very appreciative of this 24/7 animal facility. They have the services needed right there, and a skilled and kind staff.

I've unfortunately had to bring two of my Dobermans here over the years. This place is amazing! The doctors and staff are so friendly and helpful and they truly do care very much about their patients. The facility is very clean and modern and they are able to do pretty much anything and everything that a sick or injured pet could possibly need! I highly recommend bluepearl to anyone that unfortunately need to seek help for their pet. read more

After going to another emergency vet, we were referred here by our usual vet. Our dog ended up needing surgery. Although expensive, we were very happy with the care. I write this because I was nervous about the negative reviews I read of other Blue Pearl sites, but we very happy with the excellent care our dog got at the Waltham site. read more

I recommend them without hesitation! My cat has received emergency care here twice--everyone has been kind and had a very good bedside manner. I felt my cat has received the best possible care, and I trust their judgment. I was very distressed when I brought my cat in, and I was treated with kindness and patience, and their calm helped me, and was very reassuring. Dr. Goldstein saw my cat yesterday and was very kind and answered all questions with patience. please note unrelated to this particular site- ER care can be very expensive so I would recommend having pet insurance if you can swing it. May you and your fur babies be healthy and well! read more

Really bad experience with my dog's TPLO. After paying more than the initial estimate for both surgery and 8 week x-ray and working it with the financial coordinator we're back to the same stage. Not to mention small a suture was left in the at leg that led to infection and taken out later when I noticed. After paying ~ $6500 out of pocket my dog is 100% lame on the same leg. The surgery was done on Jun'08 2022 and he went 100% limp on the same leg within 4 months on Oct 10th. This is after limiting his exercise and following all the protocols, no dog parks, no rough house playing, no free running and only short walks even till now. I am not sure if the plate came off or a screw is lose or if the bone did not attach correctly. This is a rare of a rare event that an ACL surgery goes bad within 4 months. I am going to reach out to Blue Pearl again and update the review based on their willingness to recheck Jax. read more

I can't say enough good things about Blue Pearl. I was referred to them by my veterinarian and first saw Dr Rosenthal for a consult. My cat, Paisley, needed surgery due to a herniated diaphragm and other medical problems. They were honest with me regarding his chances of survival. We went ahead with the surgery, performed by Dr Arango, who was wonderful. He explained all the possible outcomes but to my delight, Paisley came through fine. He is now doing well and I can't thank everyone at Blue Pearl enough. We are so grateful. I would highly recommend Blue Pearl and especially Dr Rosenthal and Dr Arango. read more

BluePearl - Waltham and their incredible staff (Drs. Goldstein, Foyo, & DePaula, Melanie, Jess, Christian & Joanne) were extremely knowledge and compassionate in caring for our beloved cat, Orion, who was experiencing some severe health problems. We greatly appreciate everything that the staff at BluePearl do every day and would not hesitate to take our pets there in the future. Highly recommended! :) read more

Thank you, thank you, thank you BluePearl for helping me with Newman last night. I was so terrified and your staff made me (and Newman) feel so comfortable. I had never had to go to an emergency vet before so I didn't know what to expect. They saw Newman immediately (no wait time) and his procedure was done very quickly. Thank you also for not making me feel like a bad cat mom! I am so so grateful. (The price was also fair - around the same as others in the area). read more

BluePearl Pet Hospital - The recovering patient! - Veterinarians Near Me - Framingham, Massachusetts

Never again. In the past, I've only gone as a last resort. They usually present me with an outrageously expensive treatment plan and when I say no, they come back with a cheaper option. Sedation & stitches vs staples. Overnight observation & ultra sound vs IV fluids. This time, I go in to get my dog's ear drained. A GSD with a hematoma. we've been working with my regular vet. we're trying to avoid surgery on the ear so trying a few things first. Her ear has been drained 2 times in the past 10 days. it needs draining again but I can't get in to see my vet as they are slammed. I go to Blue Pearl and explain the situation. I tell them my GSD doesn't like strangers. I tell them how I will hold her and that I've done this several times before. I get it. a growling GSD can be terrifying. I tell vet that I want to do everything to make them feel safe. but I get that they don't know me. The vet starts talking about liability, about insurance campanies. I demonstrate how I will hold her and explain that we've done this 2x in the past 10 days. The vet accuses me of choking the dog and starts in about the ethical treatment of animals. So I say, "this isn't going to work" and leave. I take her to VEG. They want a muzzle on her, which is OK with me because its about the Vets feeling safe. But I still need to hold her in the exact same way. sure, my dog complained but her ear got drained and never did my dog try to bite the vet. not a single problem. BTW - the previous 2 times her ear was drained, it was done without a muzzle. but I don't care that she had to wear a muzzle. and I understand that the Vet didn't know be it my dog. but I don't need to be accused of choking my dog (I wasn't) and I certainly don't need the PETA lecture. read more

I was visiting Boston for thanksgiving and (strangely enough I am a veterinarian from another state ) my dog started to have abdominal pain. Even though I know better I made the mistake of giving my little dog a piece of my steak and she got a bit of stomach upset. . I called a local vet who told me that they would see her if I thought she was critical but it was obvious that they were understaffed and overwhelmed by the critical lack of veterinary staff. When I asked if there was a emergency room they could recommend they.said there were many nearby but they couldn't recommend any one over another. I called Blue Pearl- the receptionist was welcoming and pleasant and said no problem come on over but be prepared to wait a few hours. When I got to Blue Pearl I was greeted right away Waited maybe a half hr and they took my dog to be examined. They were thorough, explained that they thought some medication would be helpful and I was on my way after an hour or two. Thank you to the staff and doctors who worked so hard to be available when my pet was sick and I was far from my home and veterinary practice. I know you are short staffed and caring and wait times can be frustrating but you like all dedicated veterinary professionals do a great job and I appreciate you read more

The team at Blue Pearl did a great job treating our pet. They were friendly, concerned and did a great job of communicating what was wrong, how they would treat it and what it would cost. The veterinarian did a great job and our pet is home and healing nicely. read more

The vet on call was amazing. The person is clearly in the right profession. Cares for and loves animals! Very very grateful that such people still exist. read more

I can't say enough good things about BluePearl. On numerous occasions they were able to quickly and accurately identify my dogs health issues and then recommend an appropriate action. This includes TPLO surgery for my Springer Spaniel last summer. It should be noted that they've seen her at all hours of the day, including 5AM, and never turned us away. I highly recommend them. read more

My dog is being treated for Cushing's disease and goes to Blue Pearl for ultrasounds and other tests. The staff is wonderful, friendly, caring and above all knowledgeable. They treat pets and pet parents with warmth and kindness. They communicate clearly and completely, answering any questions in easily understandable terms. Dr. Speilman is a great doctor! read more

My dog acquired pancreatitis and the internist here refused to give any kind of prognosis. She just wanted us to fork over $3500 without communicating whether our dog seemed like she'd live or die. So, we didn't keep our dog here. We took her home and went for a second opinion at Angell Memorial. Meanwhile, the doctor literally called me to yell at me, to demand I put my dog down, and tell me what an irresponsible pet owner I was. Angell was caring and supportive. They worked with me on cost, and they sped up the care, so we had lower bills. They offered us the Care Credit card to pay incrementally. And, in the end, my dog recovered well and has gone on to live well another 5 years. Still kicking. I then had to come here for an ultrasound. I tried to go ANYWHERE else, but apparently they have a monopoly on ultrasound equipment here. Again, they wanted me to pay money to house my dog with them for the day until we could get the ultrasound scheduled. I took her home because she was just arthritic, and I knew it, and I returned later for the ultrasound, and they said that she couldn't have it because she'd eaten recently. No one had mentioned that prior. In the end, I never brought my dog back because I knew she was just arthritic, and it turned out another vet had improperly weighed my dog causing all this ruckus in the first place. I find the internist here to be very holier than thou and the whole place is very focused on $$$. I am not surprised that they are the ones holding the golden key to doggie ultrasounds. They love $$. read more

Blue pearl staff were able to triage my dog quickly and provide supportive treatment after a potentially lethal ingestion. The front desk staff were reassuring and provided kleenex. A small gesture can go a long way. They told me my dog would be ok even though none of us really knew what was going to evolve. Sometimes you just want to hold onto that hope even in the face of uncertainty. I had to wait maybe 10 min before he was taken back despite the waiting room being full of emergencies. Time was critical here and that was recognized/ triaged. Cudo's for really solid care on a weekend. Neighboring hospital centers were "at capacity" and turned us away without much thought. The vet was also quite good at informing me of treatment options. very compassionate and supportive. read more

My primary vet is closed due to the pandemic. Groomers are closed due to the pandemic. My pug's toe nails are curling into his paw- in desperate need of a trim. He's got long quicks and black nails. I have no trimming tools. I called Blue Pearl and explained the situation- acknowledged I would never take a dog to a hospital for this in normal circumstances. Said my dog was a few days from not being able to walk. I asked if they could do his nails- I'm happy to pay anything for the service. I told them my vet was closed. They said no. I asked if they knew of any place that was open- how I could get him help. They said no. So- there we go. Not a huge fan of Blue Pearl. read more

I brought my dog into the Blue Pearl ER yesterday. She was having issues walking and keeping her balance. The care we received was top notch. They were compassionate, quick, and thorough. While they didn't have a Neuro on staff to do a full diagnostic, they guided me to another local hospital with the necessary equipment and Neuro staff. They even called the other facility to let them know I was on my way. The MRI results and Neuro consult came back in line with what Blue Pearl believed was going on. Thank you, Blue Pearl team, for help and support yesterday. Lexi's Dad. read more

I brought my dog Marvel into BluePearl after she came in with a bloody paw having damaged her nail while playing outdoors. The staff was incredibly helpful and informative. They got Marvel into a room right away and got her checked out to assess how serious the issue was. We did have to wait about an hour because they were quite busy but they informed me of this immediately and got to her within the time frame given. They took Marvel in back to take care of the toenail, bandages her up and returned her to me with instructions on how to care for her and a prescription for a pain medication and antibiotic so she didn't develop an infection. Everyone I spoke to was incredibly sweet and calm. They were never demeaning or made me feel like I did something wrong. I hope to never have to go back but it's good to know that if there is ever an emergency that they are right around the corner from me. read more

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Dr Williams was absolutely wonderful! My cat had a small tumor on his eyelid. She was able to use a non-invasive therapy that helped him without traumatic surgery. Really excellent staff, too. Everyone was great! read more

We had our dog Grace in to see Dr. Arango to have some growths removed. He and his team did a fantastic job, and our Grace is back to her old self. Thank you, Dr. Arango and team! read more

I brought my golden retriever here because he was very very sick. The staff was amazing and took such good care of my boy. They were patient with me and answered all of my questions and took care to make by boy feel very comfortable read more

Our pup Lily was not well. She was pretty much out of it. We arrived at BluePearl around 930pm. We were told it might take 1.5-2 hours before we have any answers. Which is totally understandable. By 1130 we had our diagnosis. Lily stayed for two days and Dr. Bari Spielman was outstanding in her care of Lily and was excellent in explaining what was happening and where we needed to go next. Lily is going to need a special surgery on her liver and it is a specialized surgery that can be done at Tufts Foster Animal Hospital for Small Animals in North Grafton MA. Unfortunately they are very busy there and they only give appointments if the Dr. fills out paperwork and advocates for your pet. The very next day after discharge we received a call and got our appointment! I would be remiss in not mentioning Rachel who advocated for us as well and made sure the hospital had everything they needed. Thanks to Dr Spielman, Rachel and the entire crew over at BluePearl Waltham. read more

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Last week i was faced with the task of putting my roommate's dog down while he was away on vacation. After making several calls to others vets, I stumbled across Blue Pearl. I called and asked a few questions and headed over. When I arrived, I was greeted warmly and nurse immediately came out to begin caring for Bailey. She returned with an update after a short wait. The doctor came out and gave my roommate over the phone and myself a more extensive update including our options. The choice was made to humanely euthanize Bailey. They have a quiet, peaceful space to reflect and spend some final moments with your pet. The care and compassion that everyone exhibited was beyond what i expected. There were additional options for cremation and urns. They provide both routine and emergency vet care. Theres tea and coffee and a relatively comfortable waiting area with a TV. I observed the front desk staff greet patients, answer phones politely, and provide updates to those waiting in the most professional manner. read more

The vets are fantastic but the front desk could use a little bit more training on customer service. Instead of shouting at your anxious pet parents drinking their coffee to leave because they had their masks pulled down while drinking, it wouldn't hurt to say "please". Sometimes courtesy and small actions of kindness go a long way. read more

Blue Pearl was a fantastic place!! Unfortunately, my beloved loyal companion of 16 years was coming to the end of his life. But Blue Pearl Veterinary Hospital made a terrible thing for me, a beautiful passing. Everyone from reception to vet techs to the 3 Vet MDs, Drs. Jackson, Zallas and Chalfant that worked with Quince were lovely, informative, skilled and caring. In the middle of the night, Dr. Chalfant stayed with me as helped me with my decision making and in the end with my grief. I cannot say enough wonderful things about Blue Pearl and recommend it to everyone I meet with a pet. Thank god you were there for me. I will be forever grateful. read more

Compassionate employees. My dog received great treatment. They are the best if your pet needs emergency or specialty care! read more

This hospital is amazing I can not recommend it enough During the blizzard on 1/29/22 they were opened I had called so many places around me and everywhere was closed. I googled 24 hour animal hospitals and found them. They were so kind thoughtful and understanding I will never go anywhere else. Thank you for helping me with my Gizmo. read more

With having 4 shelties I need an emergency go to place. I have been using them since 2004. They are great. Our most recent visit was with big girl Gypsy, she has a huge mass in herd front arm pit. She had the mass removed and she is now a ball of energy. I am so happy with the results. Gypsy has the spring back in her step read more

BluePearl Pet Hospital - Our girl Gypsy - Veterinarians Near Me - Framingham, Massachusetts

brought my dog in after she got hit by a van. it did not look good at all. this dog just turned 1 two days before . My son got him for me since my husband passed away from Boston marathon bombings and cancer. i couldn't put the dog down because it's my disability dog and my son hasn't smiled since his dad died. Frieda has brought the smiles back on our faces and has done more than our therapist has done in 9 years! my disability check isn't much but we would do anything we could for the time she has giving us.the staff was veryunderstanding. let us stay with her no mater what time it was. Cody , tricia and Frieda can't thank all of them enough! you'll alway be in a special place in our family read more

This is our second time at blue pearl and we have had amazing experiences both times. Very good vets and staff. In our most recent visit, our dog had a foreign body removed from her nose and it was done extremely quickly. The procedure was so minor that it did not require further consultation from the vet and they were kind enough not to charge us for the visit. Trust me, humans don't get this type of service in this messed up healthcare system. Only minor feedback I would give the staff is that it can be stressful for pet owners when wait times are very long and more severe emergencies are prioritized over your pets'. read more

Dr Mulry saved my pug's life absolutely 100% recommended. Arrived at ER with my 10 year old pug ,Daisy developed pneumonia from the monster pollen cloud that passed over our area. She was put in an oxygen bed and 12 hours later, I was given specific instructions for her home care. Now one week later, she's happily snoring away with her bff Betty read more

BluePearl Pet Hospital - Betty & Daisy, my two old ladies - Veterinarians Near Me - Framingham, Massachusetts

Excellent care. Brought in a year old Lab mix with N & V. Staff was wonderful. Compassionate, technically great and handled things well. Have been here before; have 3 dogs and wouldn't hesitate to come back. read more