Nancy was patient and understanding, and overall just such a fabulous lady! I bought a beautiful…read morecouture gown for my special day, which I always wanted, but it was even more special because of the immaculate service I received.

This is an absolutely amazing couture wedding and evening gown destination! The staff legitimately…read morecould not have been more helpful and informative. I've shopped here for a few different occasions and have always left happy and stress free knowing I have top-notch people and professionals on my side. I've worked in fashion across the country, including New York, and have found it nearly impossible to find a better selection of gowns. Would definitely highly recommend for brides to be, mother of the bride, and for those looking for show stopping party gowns.

What a nightmare this experience has been. They do not allow you to look at anything that is "out…read moreof your price range". Kind of insulting. A budget can change depending on circumstances, which mine did. I saw a dress that I really liked, tried it on, and my maid of honor snuck a photo bc it wasn't allowed ( which we found to be very strange )and I am so glad she did!! The photo she took looked like a TOTALLY different dress then the one I picked up 6 months later. The owner measured me and my receipt stated I was 27 1/4 inch's around the waist, which would put me in a size 6 according to the manufacture's size chart. When the dress came in, everyone in the world could tell it was WAY too small. I couldn't bend over, could hardly get the dress zipped up. If I made any wrong move my straps could break. I was so upset at how it looked I wanted to cry. It looked like a totally different dress. All the owner kept saying was that it looked beautiful on me and fit me like a glove BUT I needed to loose a little weight and get some spanks. I showed this picture of me in the dress she ordered me to literally everyone I know and everyone couldn't believe it was the same dress and could tell it was WAY too small. I had myself professionally measured at another boutique after this because it didn't make sense. I was measured 29 1/2 in the waist. Almost 3 inches bigger. (I'm 122 pounds and my weight wasn't fluctuated more then 2 pounds for over 5 years.) This means according to the size chart on the dress company website, I should have had a SIZE 8. Not 4, not 6. She refuses to give me my money back. When I confronted her with the measurement from the other bridal boutique, she stated by email that there was no way she measured me at 27 1/4 yet that is what the receipt says and that is what size dress she ordered. If she would just taken accountability for the mistake and reimburse me so I can purchase another dress, I wouldn't be nearly as upset and stressed right before my wedding. I am in the middle of hiring attorney, and I will get my money back eventually. I expected so much more from a high priced boutique in Birmingham. I am know scrambling to pick up extra shifts as a nurse at the hospital to earn money for a new dress. I never picked up the dress and never want to step foot into that boutique again. How can someone lie right to someone's face and have no guilt what so ever? Absolutely do NOT trust them. LASTLY, telling someone they need to loose weight who is only 122 lbs to start with In order to fit into a $4,000 wedding dress that they already paid for IS ALL KINDS OF WRONG. DO NOT GO HERE!!

Went here on a whim. I am glad I did…read more This is the 3rd bridal salon I searched at, and the experience is SO different than anywhere else! If you want attention, you'll get it here! They sit you down as ask, "What does your dream dress look like?" Guess what, they can make that happen! They are typically appointment only, but someone cancelled on that snowy Saturday I stopped in and I lucked out. The ladies that work there are extremely knowledgeable and helpful. Their selection is divine...everything is beautiful. BEWARE: if your budget is 1500, you might find something on the minuscule sale rack, but that's it. Dresses start at 2K and up because they are made with excellent quality materials. Being on the bigger end of regular sizing, there was very little I could try on, but they did their best to shimmy me into smaller sizes so I could at least see if I liked it. I sort of fell in love with a dress made with Chantilly lace, but it was 1K over my budget. Perhaps it was my dream dress, but I had to walk away because of price. If you can afford it, go to Antonio's...your dreams will come true!

I have been waiting to write a review for LBR, as I was hoping the store and its owner Maria would…read moreresolve the issues that they caused for me, or at least refund me for the ridiculous amount they charged me for alterations that did not even happen. However, after an extremely stressful week, I find myself feeling taken advantage of, dismissed and deceived. WARNING TO ALL: Save yourself from the stress and overcharges this "business" creates. I bought my reception dress from LBR in 3/2021 for my wedding in 9/2021. The sales woman who initially helped me seemed friendly and great, and I felt confident buying a dress from this store. However, that was the last time anyone was friendly to me there, and the last time I felt confident with the store. My dress arrived and I was scheduled for a fitting in 8/2021. I went in for my fitting, was literally rushed to the back of their store by a seamstress telling me to "hurry" because she had another appointment at the store next door. Mind you, I was EARLY for my own scheduled appt. She rushed me into the dress, didn't even let me strap my shoes on and then pulled me onto the stand to begin alterations. I asked her continuously to make specific alterations and she waved her hand at me and said 'yes yes I know what I'm doing'. My MOH was with me, and works in fashion herself, and pointed out several mistakes the seamstress was making but was completely ignored. Not even 5 minutes later, she told me to take off the dress because she had to leave. There was no air conditioning in the store and I was already feeling shaky, and the last thing I needed was to be pushed into a tiny dressing room. I changed and came out and was told alterations would be nearly a thousand dollars. I was shocked, and questioned this but she became loud with me and stated she knew what she was doing and this is what the price would be. I didn't question this again - because, I mean, she's the professional right? So I paid and I scheduled my next fitting to be for the first week of September. A week before my fitting, I received a call from Maria. She told me that her staff quit and I would not be able to pick my dress up from the store, or even go to the store for a fitting. She said my options were to drive to the seamstress's house (which is nearly an hour and a half away from where I live... whereas the store was only ten minutes), she would credit my "gas expense" for the drive; or she would "uber" my dress to me.... I'm sorry, WHAT?! After thousands and thousands of dollars spent, I was essentially being told 'tough luck, there's nothing more we can do for you'. I eventually was able to have the seamstress take my dress to the store next door because that is where I bought my ceremony dress. I was guaranteed by Maria that the specific design/cut of my dress was "easy to alter" and there would be no issues when I received it. Well, other than the train being shortened, IT WAS HORRENDOUS. There were piles of extra fabric at the sides, which made it seem like the seamstress had just clumped a bunch of fabric together to "alter" it. I ended up having to pay this other store for their alterations team to fix this mess of a dress. So here I am, two weeks before my wedding, having spent not just thousands on a dress, but an additional thousand on alterations that didn't even happen, and apparently can not happen because the store no longer exists. Maria refused to refund me for the alterations I had paid for, and does not even seem to care about the unnecessary yet enormous amount of stress she has placed on me, and I can imagine dozen of other brides who they have closed their doors on, literally, with little to no compassion or empathy.

Such a wonderful experience! I had gone to so many shops and kind of felt a bit disheartened when I…read morecouldn't find the right dress. Upon coming in here and working with Denisa, my outlook completely changed and I found the dress of my dreams! Denisa special ordered a sample dress she thought I would love from their Chicago store to arrive in time for my appointment just 48 hours later! Trying the dress on that she had chosen, literally brought me and my soon to be SIL in tears because it was the one! Couldn't be happier with my entire experience! Great store and service!

Beautiful selection of high end wedding gowns! I have come here twice--once for my sister and once…read morefor a friend. Both times, we had excellent experiences with the staff. We had private viewing areas and were able to bring our own champagne (but no wine). They supplied the champagne flutes! My biggest critique is that many of the gowns that you can try on are in smaller sizes. Therefore, it can be discouraging to those who may not fit a size 2-4.

Called this place to see if they have Mother dresses. Before the lady even discussed anything, she…read moresays just so you know, our dresses start at $5,000 dollars! Okayyyy!!! I thought that was super weird! How does she know my wallet? Almost like she was trying to screen her clientele from coming there and only deal with people who have that kind of money. How about..."thank you for calling and showing interest in our salon and our dresses. Not sure of your price range, but just wanted to give you a heads up that our dresses begin at $5,000 so you can plan accordingly." Guess that's Birmingham for you

This was the perfect place to find my dress! Building was beautiful, rooms were clean, dress…read moreselection was huge and I couldn't be more grateful for Danielle who was a dream to work with. She was so patient and supportive in making adjustments and pulling dresses based off of what I was looking for. Would absolutely recommend her and this location!

The Wedding Shoppe, specifically Brittany made it so easy to find the perfect dress for my special…read moreday. I had no idea what type of dress I wanted and did not think I would be able to find a dress I looked great in but Brittany was amazing and a blessing. She ensured I had the perfect experience finding my dress. Every dress she showed me felt like it was made just for me. She was able to find so many options that looked great on me. The selection was amazing, the price points were perfect, and the process was so easy to find the perfect dress. Thank you Brittney and the Wedding Shoppe for helping me look better than I ever could have dream I could look on my special day. But my experience didn't end there, and I want to share how truly exceptional the rest of the team was. Bevin, the seamstress, is a true artist. She was so patient and kind, and her eye for detail is unmatched. I thought my dress looked great off the shelf, but Bevin made subtle tweaks I never would have considered that made the dress fit like it was custom-made for me. She also gave me multiple options for bustling the train, helping me choose something that felt unique and personal. And when it came to jewelry, the team went above and beyond. They recommended pieces I never would have picked on my own, but they complemented my dress perfectly and completed the look in a way that felt effortless and elegant. The Wedding Shoppe didn't just help me find a dress, they helped me feel confident, beautiful, and completely myself on one of the most important days of my life. Their exceptional service did not end there. They also assisted in getting my dress cleaned and preserved after the wedding making the processes extremely easy. I'm so grateful to the entire team.

There are not enough words to adequately express how wonderful my experience has been at Ashley &…read moreAlexandria's bridal shop! Vinny and her husband made me feel like family. It is a cozy shop tucked away out of the hustle and bustle and an absolutely beautifully kept shop. They offer private experiences by appointment only to try on dresses and allow guests to join. They had a wonderful selection of dresses including the sought after designer Enzoani. They are the only metro detroit shop that carries this designer. The dresses are stunning, elegant, classy, and such a statement maker. They make you feel like you are a top priority from the moment you walk in the door. We were never rushed and we were able to come back multiple times to ensure the right dress was chosen. I appreciated the honesty and the fact that Vinny helped choose dresses that I may not have considered but ended up falling in love with. She took my vision and ides and brought the perfect dresses for me to try. I appreciated the constant communication about the process and she kept me informed every step of the way once my dress was ordered. It arrived earlier than expected and they were more than accommodating by allowing me to come in on their day off to try it on to make sure it was perfect before she accepted the dress. As someone who is self-conscious and having poor experiences at other bridal shops, Ashley and Alexandria's was such a welcomed surprise and a delight. I finally felt like it was a hallmark movie moment when picking my dress. I highly recommend going to the boutique to see the selection of dresses and find out big day dream dress there. Pricing was average and quality is top tier. You cannot beat the customer service and welcoming nature of Vinny and her husband. It makes the entire experience better than you could imagine.

I fell in love with my dress at a small shop in Chicago. Vinnie went above and beyond to have it…read moreshipped to Southfield so I could try it on for my mom. She made sure everything was ordered in time for my wedding--which was less than six months away. She was incredibly thorough and made me feel like a truly beautiful bride. Alterations were done on site, which made the whole process even smoother. It is such a cute little boutique, and I loved how intimate the experience felt--no crowded fitting rooms or multiple brides at once.

I really enjoyed my experience at Jenna In White where I said YES to the dress! Gurleen was so…read moreincredibly nice and helpful. She listened to what I wanted and found exactly what I was looking for. She spent a lot of time with me to make sure I was happy before saying yes. All the girls working there were very lively and upbeat, making me feel comfortable and excited to be there. I said yes on my first visit so we got $200 off.

I was very disappointed in my friends experience here and actually had a poor experience myself…read morehere years ago as well. Customer service is really disappointing.

I literally cannot believe this place could have any less than a 5 star rating! Not only did I find…read morethe perfect dress, at an unbeatable price, but the women who work there have gone above and beyond for me in every possible way. Since purchasing my dress, I have gone back to the store several times, to second guess myself, try on different accessories, etc. Nan, my sales associate, has been there for me and helped me SO much every step of the way, she feels like family at this point! To address some of the negative reviews, the inventory is definitely quality over quantity, but I can't stress QUALITY enough. I felt a bit overwhelmed at some of the stores I went to so I liked that, at Bridal Couture, I had time to look at, and try on, every dress I was interested in. I also really liked that I got to pick the dresses I wanted to try on, though they did make helpful recommendations. I have been into the store probably 10 times at this point. I have NEVER felt rushed and I am shocked to see reviews that someone was made to feel bad about their body. That employee must have been fired long ago because at this point, I've probably met everyone who works there and every single person has been so caring and encouraging.

Hands down, this was the best bridal shopping experience. There was excitement the moment we walked…read morein but also a sense of calm so I wasn't overwhelmed. My consultant was genuine, sweet, relatable, and knew her stuff!! The store's gown selection was perfect; not too much to where the bride would [again] feel overwhelmed but styles for all different wants & needs. TIP:: parking lot is in the back behind the building. Don't worry about that street parking mess

I had a great experience at Macy's bridal salon. Pam was so sweet. She wasn't pushy and actually…read moresuggested dresses that would fit my body type. Unlike what I experienced from David's bridal Madison heights. They have a lot of dresses to look at but the price range is a little too high. I was looking for a beach wedding dress so I didn't want to spend too much money on a dress. I was just very happy with our service from pam. She was so sweet :)

I purchased my gown 11 months ago from the Macy's Bridal Salon, in - silly as it sounds - a…read morecompletely euphoric and seamless experience. It was the first dress I tried on, fit me beautifully and I even shed a few tears with my parents and the wonderful staff at Macy's. During this experience, they told me to expect the gown to arrive some time in April 2012 (my wedding is September 29th). While I thought that did seem early and plenty of time, I was just going with the flow and started looking forward to Spring. It never came in April. No big deal. They told me to expect it in May. It never came in May. OK, we had time... Then I got July...which has come and gone. At the end of July/beginning of August, both my mother and I followed up with them, fearing that maybe their inconsistencies could reflect a bigger issue. They reacted in what could be best describe as condescendingly passive aggressive. I received comments like "it's ALWAYS 7-8 weeks in advance of the wedding" (umm, why didn't you tell us this months ago??) and "don't worry you'll be fine." OK, fine, but when planning a wedding is already among the most annoying things for me, this kind of condescension can really bother. But I stayed calm. It's only a dress. Some time a few weeks ago they told my mother that it will be shipped in 2 weeks. I made the mistake of calling them up today and got a more aggressive level of condescension. My own bridal consultant, who was the sweetest person in the world on that fateful date 11 months ago, was visibly aggravated with me and told me I need to follow up with management only on shipments. Oh sorry, you decide to tell me this now? I'm now 5 weeks before my wedding and while I'm not worried about the dress itself, I have little faith in their service and frankly feel run down. I've never been told so many varying stories and I can confidently say that they are my only vendor I've had issues with during this whole wedding planning nonsense. Truly uncomfortable to work with. I am thisclose to insisting on a refund in order to buy something elsewhere, off the rack. Again, it's only a dress, but service like this can really kill an experience.