We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

We had some moisture seeping into our house and black mold and these folks came out quickly,…read moreidentified the issues very quickly as well and had a game plan in place right away for the abatement. They communicated the process for demolition and repair and replacement very matter of factly without any drama or histrionics. The crew that came out quickly, bright and early, headed up by Olman made short work of the demolition and were very punctual and very tidy, taking great care to be clean in the rest of the room and house. The entire process of identification, demolition and cleaning was very smooth, faster than expected and well done. Highly recommended!

SCAM ALERT -- BEWARE OF THIS COMPANY…read more Do not hire this company. They took my money and then disappeared. They have no integrity and will lie and scam to get paid upfront. Before you even consider contacting them, review the complaints filed against them in Washington courts -- there are multiple cases. My experience was horrible. They were paid 50% of the contract upfront, yet never started the work. I am now suing them for: * Failure to begin the contracted work * Delays and resulting damages * Legal fees and associated costs Do your due diligence -- this company cannot be trusted.

I agreed to an estimate for foundation work and a rat-slab with a payment of half the estimate on…read more6/18/24 or $11,529 and I agreed to pay half of the remainder on 7/29/24 on the promise that concrete was soon to be poured. It is now 1/23/25 and I do not have concrete or drainage, currently have freezing weather with no floor and pipe insulation, and part of the front wall is sagging. I've made repeated calls and text messages, mostly to no response and occasional half-hearted promises that it will be done soon, or after the holiday, or when part of the crew gets back, etc. In this context, I have hired another contractor to complete the insulation work. Do not believe that Diversified will complete your project.

When we experienced water intrusion from the roof and leaking in the bathroom during winter months,…read moreWashington Water Damage & Cleaning Services Team was prompt in responding and provided professional, transparent estimates based on their extensive experience. Once mitigation was done, James and his team moved quickly into the repair work and provided a detailed, itemized estimate. The crew was professional, punctual, and completed all work within the projected timeline and budget. I would highly recommend James and his team to anyone in need of services.

The water line feeding our refrigerator / ice maker burst releasing water onto and under our…read morehardwood floors. The water proceeded to run down into our basement damaging insulation and adding a layer of water to the basement floor. Once we were able to stop the water from continuing to flow onto the floors, we immediately called Washington Water Damage. Jeff came out that evening to perform a high level assessment of the damage. The very next morning he had an entire crew at the house and they began the process of recording the damage for our insurance, performing the demo work needed to remove the damaged flooring and preparing the damaged areas for the drying process. I could not be happier with the performance of Jeff's team. They were efficient, clean and extremely professional. They constantly kept my wife and I informed of each step so that we always had a solid understanding of the process and what to expect next. Once Jeff's team had completed the demo and drying process, Mike came directly out to the house to assess the restoration stage of the process. He handled everything from ordering new flooring materials to providing the proper paint for the drywall areas that had to be replaced. Once the materials for the flooring arrived from the manufacturer, Mike's team promptly began their work on the restoration. I was blown away by how quickly the team was able to bring everything back to the way it was. The quality of their work was excellent. The new hardwood floors that were installed looked so much better than they did prior to the damage. The drywall and exposed insulation looks great. They took care to make sure that all of the molding was reinstalled and repainted. Their workmanship really speaks for itself. They even handled most of the paperwork with our homeowner's insurance. The only part they didn't handle was what the insurance required me to complete. I'm very appreciative to the entire Washington Water Damage team for all of their help through this stressful time. I strongly suggest you consider them if you ever find yourself in need of a damage mitigation and restoration service.

Rigo and his team treated my home for asbestos this summer. Rigo responded almost instantly to any…read morecalls or emails, and was friendly & communicative. I have asthma and was barely able to go into our laundry room without fear - the peace of mind I now have being in our home is invaluable. 10/10 recommend :)

We had them clean up an attic, and repair a storage closet and chimney siding here at my condo…read morecomplex. They butchered the chimney work, which rotted and leaked within a year and a half, and offered to repair it. They said they were embarassed, and that they're "better than that". Well they weren't. They came back and re-sided the chimney, but didn't bother to follow the maunfacturers instructions. I emailed them three times asking them if they were going to address this, and they haven't even taken the time to reply. As the President of our Board of Directors, I'm tasked with doing my best to protect everyone's investment. One way I'll do that is by never hiring these guys again.

We had an ongoing rodent problem in our attic and crawlspace for a long time and tried a few pest…read morecontrol companies to help, but none were able to resolve it. After calling Attic crew, they delivered a standout experience and have seemingly solved our issue. Specifically, Juan Grattan led our project and I highly recommend him. On the initial consultation he came out and did the most thorough inspection I had seen. Looking into every possible space for many hours and delivered us a quote that was itemized so we knew exactly what we were paying for. We payed for the rodent proofing with a warrenty and this was a great value. They were true to their word. It was a process of continually finding new entrypoints, closing them off, and identifying changes. They came out numerous times to inspect and make improvements over the course of 2 months and finally got it under control. Each time they came out, they did not charge anything additional. Juan made sure to keep a very high bar for the work being done and earned my trust.

Tom was prompt, friendly, and gave me honest advice about my attic space, without trying to sell me…read morea solution I didn't need. It's obvious that this company believes in long term relationships with homeowners built on confidence and trust. This is the kind of referral I come to Yelp for

After a gray water intrusion impacted a quarter of the units in our condo building, we hired…read moreRestorion for the water mitigation, asbestos abatement, and reconstruction. They did a flawless job at a reasonable price, completely erasing any sign of the damage. We have already brought them back for two additional projects. Here is what sets Restorion apart from both a management and execution standpoint: Total Transparency: They provided highly detailed, itemized estimates complete with photos. Whenever the scope shifted, they immediately supplied updated paperwork. Because of this meticulous tracking, their final invoice actually came in under the original estimate after we removed a few line items. Outstanding Communication: The office sent an update to the HOA Board every evening, and the crew always arrived when scheduled. They explained the technical details without ever talking down to us. Site Management and Safety: Their containment barriers, PPE, and ventilation systems were top-tier, keeping our living spaces clean and their crew safe. They also maintained a meticulous, regular cleanup schedule. Professionalism: All the work, except for the final painting, was completed by Restorion employees, not subcontractors. That made me feel comfortable leaving the building (and my home, particularly) in their care while they worked. Every staff member was exceptionally gracious and respectful with the different personalities in our building. Special thanks to Emanuel, Ricardo, and Stephanie. José, the owner, was also amazing

100% you should use them. Absolutely professional. They were polite, mapped out the work,…read morethoroughly went over the steps and cost estimate and did a fast but high quality job. I want to especially call out Ricardo, but they were all great. Ricardo went over the work planned each morning and ensured all my questions were answered at the end of the day. They handled a leaking shower that Sir Grout redid 13 months prior (never use them). Due to the leak, they had to remove part of the ceiling in the kitchen. Final results you would not even know there was a problem. Absolute A+ job!

We had a house fire in September 2024, and William and his team at King County Restoration came to…read moreour rescue. William was incredibly helpful with all my insurance questions and was always flexible about meeting around my schedule. Max, the head contractor, has an amazing eye for design and truly transformed our house after the fire. He was always available when I had questions, and thanks to his vision and dedication, he gave me my dream home. Victoria was also a huge help--she walked me through the insurance content information and made the whole process much easier to understand. I truly hope no one ever has to go through a loss like mine, but if they do, I would 10/10 recommend King County Restoration.

More than 8 months these guys were not doing their jobs not much of nothing has been done in over 2…read moreyears

Terrible, terrible service. We got put with them when our house caught on fire through our…read moreinsurance but man were they bad. They took bunch of our stuff like old Pokemon cards and never gave them back. The point person helping us suddenly stop responding to us. I had to report her and made a complaint to my insurance.

We were extremely happy with ServPro's service. Mickey and Jesus were knowledgeable, careful and…read moreprofessional as well as being friendly and polite. They took care of a water leak that created damage to drywall and laminate flooring. They handled the job efficiently, sealed off the area, cleanly cut out portions of the drywall that were damaged, treated the area for mold and had a dehumidifier and dryers in place to quickly dry and purify the area. They have now fully removed all equipment and left the area very tidy. I was extremely impressed with their service. When water damage occurs it is nice to receive help from a company that communicates quickly and completely and has the know how and excellent crew to come to our rescue. They are on my "Call first" list for any such damage in the future. Thanks especially to Mickey and Jesus. Property Manager - condominium in Seattle

Our insurance company listed Spectrum as a preferred contractor for our bathroom repair, and the…read moreexperience was very disappointing. We were charged for work that was never actually completed, and those amounts were not refunded or credited. The project was closed without a proper final walkthrough or close-out review. Overall, the lack of accountability and follow-through left us with the impression that integrity was not a priority in how the project was handled. I would not recommend this company based on our experience.

Nobody wants unexpected home issues, but when it strikes, you need someone trusted. Just call…read moreSpectrum. They handled everything end-to-end. So glad we made that call.