Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

By the grace of God, I found Cambridge Windows and Doors, a locally owned company in Stafford,…read moreTexas. I decided to check them out to replace my front entry door. I had been looking for a beautiful new entry door for some time and finally found it at Cambridge, "The Best Little Door House in Texas". From the first time I sat down with the owner, Michael Stinson, to discuss the door, I knew this was the company I wanted to work with to build and install my new door. This is an owner and a company of integrity, expertise, and over 30 years of experience in building doors and windows. Michael is a perfectionist and expects nothing less of his people who build and do the installations. I was given a tour of the work rooms where they do their "magic" to assemble these beautiful doors, all the way from the planks of wood with the bark still intact to the gorgeous finished product. It was amazing. The gentleman who builds, sands and finishes the doors, Adolfo, is an unbelievable woodworking artist . Mario and Mario II were experts installing the door, which requires a lot of skill and is a messy job, but my foyer was as clean when they left as when they came, maybe cleaner. They cleaned up every speck, super nice men. There are so many beautiful doors to choose from, it's difficult to choose, not only the door, but the hardware as well; however, Michael is an expert in helping you choose the perfect door and hardware to match the style and exterior of your home. I rarely review companies, but this company is too amazing not to. After all, your front door is like the elegant jewelry of your home. I looked at a lot of door companies in Houston; Cambridge Doors and Windows far surpassed all of them in quality, expertise, and customer service from start to the finished install. I will not hesitate to have them replace my windows when the time comes.

Update: June 2024- we just had 3 new interior doors installed plus 7 windows. All are beautiful &…read morewe are 100% satisfied. The Cambridge team never ceases to impress. We will def use them again for the rest of our windows! We replaced an old builder grade front door and put storm doors on all exterior doors. The front door is composite but it looks like real wood. It is really beautiful. The installations were all perfect and comprehensive. The Cambridge crew did a great job on everything: professional, great work, on time, and neat. Diana coordinated the installations and kept us well informed at all stages. One small hiccup is being resolved as I write this. They don't have a big crew so we had to be a bit flexible on scheduling, but they show up when they say they will and work hard the whole time. We will definitely use them again when we replace French doors on patio. Highly recommend this company, we are happy with everything!

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

Highly recommend J&J's Glass and Window Repair. They…read moreanswered the phone right away, took rough measurements over the phone, and gave me an estimate quickly. Once I agreed, they came out the very next day to take exact measurements and ordered the glass. Just two days later, they returned and installed the new glass. They cleaned up all the existing glass, did an excellent job on the install, and the turnaround time and pricing were both outstanding. Professional, efficient, and easy to work with. I will absolutely use them again if needed. Thank you

Rafael is professional and knows what he's doing. I am trying to sell my home and had some windows…read more(glass only) needing to be replaced. My realtor suggested that I use a different vendor, but I had previously asked Rafael to come out. I did go with my realtor's vendor and that was the worst mistake ever. That guy did not do a good job and frankly, he shouldn't be in the business. I needed Rafael to come out and fix the other guy's mistakes. Rafael did a wonderful job. The price was reasonable, he knew what he was doing and was clean throughout the process. The previous vendor did not have a sense of attention to detail, but Rafael does. Thank you for coming out!!

A job well done! I'm going to start by saying, out of 4 different companies that I had requested…read morequotes from, Gonz is the only one that came back to me and fast! The job itself took just a couple days longer than I expected, but in the end it was worth the wait. The bathroom is bright and beautiful as we had imagined. Thank you!

Had to cancel them coming out to give a quote. gave them several days advance warning. I explained…read morewe had a family situation and would be putting off getting new windows for the foreseeable future, maybe a year or more. so, we have received 14 phone calls from them since February 1 asking when we want to reschedule. Sometimes more than once a day. when I talked to them, I told them we weren't going to reschedule as we were not going to move forward with new windows in the next 12 months. and still they call us, over and over and over. I usually ignore the calls, but I do answer occasionally and tell them again, we are not interested, and they say they will take us off their list. and then I get a call the next day. tried blocking the number but they always find a different number to call me from. I am so sorry I ever called them.

The Window World associate (Mariq?) that helped me this afternoon regarding my Texas City home was…read moreexceptional. Thank You for your Great service.

Called for a quote which he gave me and Ruben texted me his business card after our conversation…read more I wanted to proceed with ordering my item so i texted him back about how I would want it and what the details of the glass would be. After trying to get a good idea before I put my money into the product he stopped responding after asking for a picture. I called him the following day and he did not pick up, instead he texted me he would call me back and I never got a call back. Very annoyed with the service and glad I experienced that before hand before I actually paid for the services.

Had a giant broken mirror in my gym and Ruben and his guys worked quickly to get it removed and a…read morenew mirror installed. I appreciate you guys. Highly recommend.

This is more of an information review…read more I reached out to Window Pros of Texas to see about having a window in a door replaced. The companies response was that they ONLY repair their OWN windows and have a minimum of 3 windows. Put that in your site and state that clearly. I wouldn't have wasted your time or my time.

Excellent service - they replaced a window they had installed which later had some condensation at…read moreno charge and recently sent Jason down to Galveston to show our contractor how to reinstall the windows after we had our siding replaced - again at no charge.