Reserved, confirmed via email. Went there. No one answered door. I went back a half hour later…read more Owner was on the lot. Asked me what I wanted. I said I had a reservation. He said, Nope, we are not open today. That was it. No apology, no help with follow-through, nothing. I couldn't believe it. Called UHaul, they were upset and apologized profusely. Thank God another UHaul a few miles away was able to help, albeit not with the same item I wanted to rent.

Really helpful in getting a U-Haul truck..polite and great customer service. In and out quickly.read more

I'd score KZ lower if possible. I brought my car there for a transmission repair. The car was in…read morepristine condition. not a scratch on it. It's a summer car. Convertible. Yea KZ, you know who I am. That little red car you butchered. When I picked it up it had a deep dent in the nose and deep scratches on the trunk. The car only weighs just over 2000 lbs. The parking lot is flat. You didn't need to push the car very hard to move it. Some asshole shoved the car into another car's trailer hitch. The dent is over 1/2" deep. You can see the roundness of the dent that clearly shows that it was smashed into a trailer hitch. Additionally, the same asshole dragged his finger's into the trunk paint. The car has a bumper moron. Why the hell did you need to drag your fingers down the trunk lid? I am convinced that this car was damaged on purpose. All that said I will never ever take a car there again. I recommend you find someone else to repair your car given my experience.

The repairs to my Van's front end were done competently and quickly, and within the budgeted…read moreestimate provided by KZ... I was quite impressed & pleased with the great service, will call on them again for sure! Thank you.

I had them rebuild a Ford C6 tranny for my 1973 Mustang. They did a great job on it and I'm very…read morehappy with the build.

It's been a couple months since I took my '99 4runner, supercharged, 5 speed, 4wd in to have Bill…read moreat Eagle Transmission figure out a problem Toyota couldn't. I was out of town and my wife had it towed to the dealer. The truck was getting stuck sporadically OUT of gear. I had many miles on the clutch (pressure plate, clutch disc, throw out bearing, SLAVE CYLINDER, pilot bearing ,etc...)so I said to go ahead in replacing all clutch components in hopes of fixing the problem; it did not. A few days later, it was stuck out of gear. Called Bill, asked him to send someone for it (tow price $85, very fair). He drove it, said it was hydraulic, something not done right due to a complete parts list on the Toyota bill. He spent an hour diagnosing, and then went on to fix the problem. I've known Bill for 20 years, he's experienced, competent and honest. I find Bill both serious about his work and about standing behind his work. Techs (not parts changers)like Bill are getting hard to find....Appreciate the few we have.

Amazing people! I'm visiting from out of town. Tranny problems and visited with them about it…read more Generously gave me time at no charge to explain how my transmission works and suggested it might be a dealer software update and pointed me towards a couple in the area. Thanks again

Very poor service. Made 3 appointments and two of them the doors were locked. They were arguing…read morewith a customer on my first visit. The older man is rude as hell...non apologetic and condescending . I definitely do not recommend this business, mark my word.

Knowledgeable auto techs and honest people running the business…read more They are great people to interface with.

We all love to give good reviews and it is my great pleasure to recommend Klopp's to anyone in need…read moreof an honest repair shop! We are from out of town and the tranny on our 2011 Caravan went kaputt. I took it to one shop in Horseheads and they said to take it to the dealer. In my 4th try to find someone that could help us I found Klopp's and they were able to fix it with warranty for $2K less than putting in a rebuild tranny. It's a busy shop so plan on them taking a bit of time on it but the final product is what we all want to be right.

Starts with a friendly sincere Service Mgr such as Charlie...taking extra time to explain and…read moreadvise in detail the procedure your vehicle will be going through. Honesty with pricing and some situations that could occur...When you leave Buckleys you feel you made the right decision to give your business to this Garage!

Excellent service experience// Very professional and fair pricing // Highly recommend by me and I…read moreknow the automobile business as I spent 40 years working in it !

Chris was AMAZING!!! He came out and drove 3 hours to help us. We had been in touch previously and…read morehe seemed trustworthy so he came out and replaced our spark plugs and wires checked our engine (460 Ford) and was extremely reasonable for a mobile mechanic dealing with a RV! Thanks Chris! You rock! Ask for Chris!

Accommodating, quick, knowledgeable, and reasonable prices. Helped with other things I forgot…read moreabout initially.

This shop saved me from a nightmare when I bought a car from Carvana. In a nutshell, the 2022…read moreCorolla I bought had transmission problems that never showed until we got winter weather. They worked with the Carvana warranty company when my car needed a new transmission, and fortunately it cost a fraction of the price out of pocket. Not only that, but they were incredibly fast, and once the work was approved, I had my car back in a week! Like new with a new transmission! I would give them more than 5 stars if I could! Highly recommended!

Just wanted to say that I had a good experience when my car's transmission had an issue. I had it…read moretowed on a Monday to Terry's, they called me the same day with a diagnosis. The next day, my car is fixed. Appreciate the promptness of the repair. Thank You.

Great place to take your car. Very experienced team of top quality mechanics. They are one of the…read morefew places that I take my vehicles for service.

Had a Very positive experience at Carmen's today. I had my…read morecar inspected for annual DMV. I feel it was thoroughly inspected and now feel much safer driving it. The young woman who helped me make the appointment was very efficient and extremely helpful while I waited for my inspection that took about 45 minutes. It was so painless. She informed me the gentleman who inspected my car was a man who had retired but Carmen asked him to work for him after he had closed his business. Carmen's is a very efficient and tight family and I highly recommend. Paul Sitzer