Have done business with Uptown Tire & Auto for 20+ years. I hate to recommend any business to…read morefriends for fear of them having a bad experience but I've sent many people to Uptown and every one of them has thanked me for the tip. Geoff runs his business like they used to "back in the day" in small towns where everyone knows everybody. Long time customer or stranger to the area, you'll never have to worry. Most honest business you'll find anywhere.

Jeff and the crew are wonderful!!! They gave my Jeep a little lift and new shoes and couldn't be…read morehappier!!!!

Nice, professional and down to earth group. I was 30 minutes late but they squeezed me in, and they…read morewere honest/friendly. Update: Brought the car in without an appointment this week - they took a quick look, made a quick fix, and didn't charge me either! It was awesome - these guys rock.

From what I understand, they do a good job in the actual repairs…read more However, I definitely feel like they judge and take advantage of customers who don't know better. Recently, I had my taillights replaced (the whole system) and I was quoted $200 for a new pair. When I came to pay, they denied ever saying $200 over the phone, and told me that it was $240 and that was it. I was prepared to pay $200 and labor, not $240 and labor. They did not call me to check if the new cost was okay, which in NYS is against auto law. You're supposed to ask customers if the adjustment is okay if it's over 10% of the originally quoted price. If I had bought used parts, it would have been HALF the cost. I only wanted new parts for their so called warranty. I wouldn't have spent $240 if I knew. It would literally be cheaper to have them take out the new parts and exchange them for the used parts, even including the extra labor. The first time I was here, I asked to get my taillights and brakes fixed. They ignored the taillights, fixed the brakes and managed to find several other "issues" to upsell me with. Honestly not a good business to go to if you don't know cars. They will screw you and your wallet. Recent update: The owner reached out to me and after a few emails, I did get a gift certificate to Trombley's (undoubtedly to try to keep me as a customer). I have adjusted to 3 stars because of this.

I recently visited to have my snow tires removed as Murphys is close to my home. I didn't want to…read moredrive to Rochester and this was a good alternative. Jon was fantastic to schedule and appointment and coordinate some finagling of cars. I needed to drop mine off and when mine was done drop my son's car off for the same service. They were great! I like seeing the improvements put into the shop. Way overdue. We will be back.

The former owned Murphy's is a disgrace to the profession. They have scammed me out of my full…read morewarranty refund and totally damaged my car mechanically. They had possession of my car almost a year and knew that damaged it beyond repairability. Tony F. ( Mgr. ), Gary ( Regional Mgr. ) and John ( NYS DMV Inspection technician) continued to promise resolution and never did. If any of these people are still there DO NOT do business with them. They are dishonest and should have been fired. It has come to my understanding that they have been under investigation for some time and have done the same thing to other women. Hopefully the legal system will put an end to the practice and dishonest employees soon. JUST BEWARE.

My son bought his car a year ago in May. When we were out and about on Saturday, I noticed his…read moreinspection had expired in April. I was leaving for a work trip and wouldn't be able to get his car into our normal spot and on Sunday morning found that Monro was open and able to do the inspection. Staff was extremely friendly and had my son's car inspected and done in a half of an hour. I have never been there before and really appreciated the ability to get in on a Sunday.

I got a bad flat tire and didn't have a spare. I got towed and the staff were very friendly and…read moregave updates as they were working on my car. They were able to replace the tire (which apparently is a hard one to come by) in under 30 minutes. Because of the type of tire, the price was a little high, but I think it was worth it for the service and the speed. No issues and would definitely recommend going here if you need help!

There's a new team in town, and I really can't say enough good things about Chris and Dakota in…read moreregard to their new Mavis overhaul. My van suddenly died and had to be towed to the shop. Based on everything that had happened, all signs pointed toward the alternator being the problem. Even the tow truck driver felt that was likely the issue. So when I brought it in, I was fully expecting to hear that I needed an alternator. Instead, Chris called me and told me that all I needed was a new battery. That might sound like a small thing, but to me, that says everything about the kind of person Chris is and the kind of business he's running. He could have easily told me I needed an alternator, and I wouldn't have questioned it. Instead, he was completely honest and only recommended what my van actually needed. Chris was not only professional, but incredibly compassionate, patient, and genuinely a pleasure to speak with. When you're dealing with a vehicle that has unexpectedly broken down, it's stressful enough. Having someone on the other end of the phone who treats you with kindness, explains what's going on, and doesn't make you feel like you're being taken advantage of makes all the difference. And then there's Dakota, the head mechanic. He seems to bring a good amount of knowledge and experience to the table, and it's obvious that he takes pride in his work. He was extremely polite, helpful, and professional throughout the process. At the same time, I was also in need of front brakes, rotors, and two new front tires. Because of Chris's honesty and how professional and personable he was over the phone, I had him take care of the entire job. If you're looking for a shop where you can feel confident that you're being treated fairly, honestly, and with respect, I highly recommend Chris and Dakota. This new team is already setting the bar pretty high, and I couldn't be happier that they have taken over at this Mavis. As long as they are here, I'll continue to take my vehicles to them whenever they are in need of repair. Five stars all the way!

This was my first time going to Mavis and it was a nightmare! I dropped my daughter's car off and…read morethey said to come back in an hour. I came back and they said it would be another 3 hours until it was done. Then I drove home with the tire pressure light flashing. I called them and they said they would fix it. My daughter took her car back and sat for 2 hours without them touching her car. They said WE had to pay for the new sensor, that her car needed a ball joint and an alignment. They gave her a ridiculous price of $940!!! So her tire pressure light is still flashing from their carelessness after I spent a lot of money at with them.

if I could give 0 stars for this place I would. I am a college student in this town and I needed a…read morewater pump replaced this guy tried to charge me almost $1000. this is an absurd price. I had my car towed back home and had my water pump replaced for under $500. I hope everyone nearby sees this and NEVER goes here for any type of repair.

they will put parts in backwards and then tell you they can't go in backwards will not refund the…read moremoney highly recommend giing somewhere else

Honest shop, Great work, Do whats needed or asked for. Sheriff dept fleet seems to undergo repairs…read morethere. And having been a person that been known to beat on Employers fleet in yrs gone by I know from owning a Caddy Restoration shop these people do right.

I have a black car with white seats. My car was returned to me with grease all over the driver seat…read moreand arm rest on the door. I called to ask for a product to remove the grease. I could hear staff making fun of me in the background, and when I spoke to the owner, he got very aggressive and practically called me a liar. I posted pictures of my car on their website. Worst service ever.

Did my research for new tires for my '98 BMW Z3 Mr. Tire…read morestore manager Randall had them ordered and ready for installation at my convenience with no delay. I've always been very satisfied with performance of the Continental brand of tires and am happy to have this new set so quickly. They ride like a dream! The tire installation was way less than an hour thanks to Ricky. I'm very confident in his skill for a safe ride on the road. I always go for the Road Hazard package and the free rotation service that easily pays for itself over the life of these tires. It's a great value that I appreciate.

They need new staff laughing and goofing off manager included my husband took our car in to have…read moretires put on they wanted to do my brakes when my husband called me to discuss we decided my husband would do them and we declined they got mad where talking a bunch of crap because he called me and then put the lug nuts on as tight as they could talk about juvenile I mean come on grow up I would not recommend anybody to get services done there too busy goofing off and no idea what good customer service is that will be the last time we go there and I promise I will let everybody I know not to go there smh!

I've been coming to Fox tire since 2006 with my ford explorer & then all 3 of my Chevy trucks, from…read morethe 07, to 13 & now the 21 & work trailers are brought here for tires. They have always given me the absolute best service & prices for the tires. I tell everyone I hear asking for an economical tire place to go to FOX. I will always support this businesses

*Reposted from business website by original poster because these things take time to write!…read more After hitting something big on I90 while on vacation, we were directed to Fox Tire for help and we are so glad we were. Not only did they replace our wheel with an almost exact match on our 14 year old car, they straightened our bent rim so that we could try using it as a full-sized spare once we get home. They were friendly and helpful and we felt in very good hands. In about 1 hour, they found, mounted and balanced the new wheel, straightened the old rim and sent us on our way. So straightforward and honest - they were looking at every option to keep the price down and get us the best value. These guys know their stuff and I would highly recommend them!!