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    BMW of Springfield

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    1 year ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    7 months ago

    Helpful 0
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    Karma Westfield

    Karma Westfield

    (12 reviews)

    First I should of read the reviews on this dealership Karma Westfield. As everyone is saying stay…read moreaway from this dealer ship!!! They added packages and fees to start that made the price jump up from what it was listed for. Second I brought back the BMW x5m that I purchased, I still had 30 days and 1000 miles under the warranty limit ,I came in to get the AC fixed because it was not working. When doing so the manger Tiffany pulled every trick in the book to say they was not covering it. Forget about all the going back and forth with her on why it should and not get fixed. Long story short when I came back the next day after seeing that the car never moved an inch since I brought it there. When I asked for the key some one went and told her that I was there, she jumped in my car and drove off the dealership property. When I asked where she went with my car no one knew. I called the cops and reported my car missing because no one could tell me where she went when I just wanted to get my car and leave. One's she came back the cops there ,she said she took it for a test drive.... I am being very nice on what I really want to say on the whole situation. STAY AWAY FROM THIS DEALERSHIP AT LEAST WHILE SHE'S STILL WORKING THERE JUST LOOKED AT THE REVIEWS. HER NAME IS MENTIONED A FEW TIMES TIFFANY.

    Just like all the other reviews I need to warn anyone who has been swindled into visiting these…read morecrooks. Advertised prices online do not include their 11k services which they include on every car when they arrive on their lot. During my visit there the manager Tiffany also withheld the keys to the vehicle I was considering trading in until we threatened to call the police. If you are looking to experience the classic sleazy used car lot then this is the place for you! Do yourself a favor and look literally anywhere else. All this and I haven't even mentioned how condescending Tiffany was to my wife and I when explaining the financials when our clearly incompetent sales person had no idea what he was talking about.

    Mobile Concepts - HD Dashcams, remote starters, and gps! Also an award on display for great service.

    Mobile Concepts

    (12 reviews)

    Mobile Concepts is an amazing auto accessory installer with fantastic customer service! This local…read moreshop has been operating for over 20 years and is a staple of the community! I've seen it around since I was a kid and started coming to them for my installation and some general maintenance. The owner is great! Every time I go I leave with a smile. There's a friendliness I've found here that feels familiar of the yesteryears that you don't find in many establishments anymore. The owner knows my name, knows my car and the order and asks about things we spoke about previously; it feels like the shops I remember going to in my youth; real customer service by real people. You're not just a number or another job, you can really feel that he cares about you, your safety, and the quality of your install. My service has always been prompt and with quick turn around. Even if I had to walk in for an emergency (as I had once) Luis made time for me. He and his staff always make me, and the other patrons I've seen feel cared for and leaving with positive words, attitudes, and goodbyes. It's really a unique and great shop that can help with so many needs. It was not my expectation to make friends when I found and came here but to my utmost pleasant surprise I did. It's the kind of service you hope to find in a small town. Welcoming all, fair prices and turn around, and good work! If you need any of Mobile Concepts services, you'll be in the best of hands in the whole state! This is the shop to be modeled after! Stop on in and make your vehicle more comfortable with these high quality upgrades at nearly factory pricing. You can't find a better deal for the quality of work! Mobile concepts is GREAT!!! The BEST around!

    I was having problem with I thought my remote starter. The gentleman there put new brain etc..still…read morewouldn't work..turns out I had a problem with hood not being closed properly or the car brain thought that..anyway he by passed the glitch, told me to go to my mechanic to c problem with hood..he spent 40 minutes or more on something that wasn't his problem and when I tried to give him $20 he said thank but just happy to help..OMG how wonderful.

    Auto Sourcing, LLC

    Auto Sourcing, LLC

    (2 reviews)

    I recently worked with Tony at Auto Sourcing, LLC to find my new vehicle, and I honestly don't know…read morewhy more people don't go this route. He made the entire process simple and more importantly - stress-free. Once I decided what I was looking for, Tony took it from there--handling everything behind the scenes. He saved me hours of research, phone calls, and dealership visits. Tony has trusted relationships in the industry, which meant no dreaded, high-pressure sales tactics or awkward back-and-forth at the dealership. He knew exactly what to negotiate and how to make the deal work in my favor--things I would've been clueless about on my own. If you're busy or just don't have the time (or patience) to deal with the car-buying process, Tony is your guy. He's professional, efficient, and genuinely on your side. I've already referred him to three people and will use him again in the future. He gets all the stars! Highly, highly recommend!

    Excellent service! Tony did the research, located the vehicle, and negotiated our deal from start…read moreto finish, and provided post-sale support and guidance on maintenance more than a year later. This service was worth every penny, as it saved us thousands of dollars on our purchase. He found the perfect vehicle for my family which was about an hour from our home. Vehicle was personally delivered by the dealer and Tony was there every step of the way, including the finance negotiation. In fact, he negotiated the terms in advance, consulted with me for buyer approval, and all I had to do was sign. There was full transparency every step of the way, and I was confident that my interests were properly represented. Tony leveraged his deep industry knowledge of the entire purchasing process from start to finish and brought that to the negotiating table with the dealer as leverage I wouldn't have otherwise had.

    Route 22 Honda

    Route 22 Honda

    (320 reviews)

    Feras was incredible. Helped us in a very professional manner. We had our newborn with us and he…read morewas able to work with us extremely efficiently. He was able to get us a Honda Pilot for an incredible good deal. I would 100% recommend you all go straight to him!

    We initially visited Metro Honda to check out a Certified Pre-Owned (CPO) CR-V, but were…read moreimmediately put off by a senior sales manager who was essentially selling snake oil. He claimed the car could be made "certifiable" for $5,000. It wasn't my first time buying a car, so I walked out right away. We stopped by Route 22 Honda without an appointment and were greeted by Juan David. We asked if they had any 2023 CPO CR-V EX-Ls available. He let us know they only had one on the lot and offered to show it to us. Unfortunately, we didn't like the color combination. He then checked their database and other lots for inventory that matched our preferences. Juan brought over a senior sales manager, Gio, who confirmed they didn't have the year and spec we were looking for anywhere in their system. He suggested considering a new CR-V instead. While we weren't planning to buy new, we appreciated the suggestion and were open to the conversation. What stood out was that neither Gio nor Juan pressured us or tried to push a sale. They were transparent about the out-the-door pricing and gave us a clear breakdown of the costs; no games or endless "let me check with my manager" delays. In the end, we purchased a brand-new 2026 CR-V from them. The price was fair, but more importantly, we were well taken care of. One thing I didn't like, though it's more about the dealership than Juan or Gio, is that they charge a fee for using a credit card. Covering credit card processing fees is part of running a business, and they shouldn't be passing that cost on to customers

    BMW of Springfield - car_dealers - Updated July 2026

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