Amazing and upstanding service hosted by ALEX during our briefing prior to our intermediate race…read more First time ever coming to a place like this. We decided to come on a Wednesday afternoon for a Birthday with my girlfriend. Due to this being our first time behind the wheel of a high powered go-kart, we did have a lot of questions and concerns. The young man whose name was ALEX was just phenomenal. With a lot of nerves and questions Alex without hesitation and with great professionalism addressed each and every concern while putting nerves to rest. My girlfriend after speaking with him and after the pre-race briefing was ready and fit for action. It's hard to find such great character and hard working individuals these days. I highly suggest you go see Alex and I do hope he gets the much deserved credit he deserves for being a genuine, upstanding, and hard-working individual one hopes they could find at any place of business.

We purchased the Groupon for 1 race and 3 attractions. The person at check in was super friendly…read morebut so soft spoken it was hard to hear over all the noise. The area is huge with tons of arcade games. The racing was fun although it was hard to know when it was starting. The safety brief/orientation was a minimum. It was hard to hear the staff especially with our helmets on. Also did not like that they used our full government name for the leaderboard (especially bc this was sent via email)- would've liked the option for an alias or just first names. The VR game was very immersive (reminded me of Disney's VOID but scaled down). The racing simulator and 7D experience was just ok. Waiting for attractions, there would be either no staff to help (and you're waiting in line for nothing) or an over abundance of staff hanging around.

I love this street show…read more We've met so many talented artists over the years, we've been coming for the last several. This is my favorite place to Christmas shop because we can buy local artist pieces and one of a kind gifts. I love West Kept Secret's homemade magnets and metal calendars. The weather is gorgeous, there are so many places to sit in the shade, being your doggies on a leash and eat and drink. They also feature local music to listen to in the main quad as well.

I've donated to Hope's Closet for years and have always been happy to support the organization…read more Today, however, I had a disappointing experience. I pulled up to unload a few donations, which took less than a minute, and the employee immediately complained about my truck's exhaust and told me I needed to shut it off. I understand being mindful of air quality, but the interaction felt unnecessary and came across as rude, especially considering how quickly I was unloading. A little kindness and appreciation toward people donating their time and items would go a long way. I understand the concern about exhaust, but the way it was addressed felt unnecessarily abrupt. I was unloading for less than a minute and would have appreciated a polite request rather than being told what I "need" to do next time

Gem of a thrift shop! The proceeds go to an amazing cause. While the store is smaller than other…read morethrift shops, I liked that because it wasn't overwhelming to look at everything. Things are well organized and easy to look through. The men's clothing selection is quite small so just be prepared. We didn't find any clothing this time around, but we did find some other good stuff! The staff is friendly. We had a lot of fun shopping in here. The prices are very reasonable, which is a bonus!

We had been hesitant to come give this place a try for years because of the bad reviews…read more We have been pleasantly surprised to find that we received outstanding, friendly service, and we did not experience any games that were not working. Not only was everything in working order, but we were shocked to find several very rare games here! For example Jumping Jackpot, Chameleon Paradise, the Flintstone's coin push machine, a sit down version of Pirate's Hook. Icee's were good as was the soda. Didn't have actual food, but since the service was slightly slow, the lady gave us all these drinks for free which was super generous and fantastic! In the arcade there are multiple tables WITH CHAIRS where parents can actually sit down whilst their children play their hearts out. I have never seen actual chairs available throughout an arcade before, and we got to them all. Very refreshing! Now I know next time we can bring the grandparents. Ropes course looks super fun and is up above the arcade. If you want to bowl, they have about 20 lanes available. Prize selection is high quality and diverse. Far superior to Fat Cat's, Peter Piper, Chuck E. Cheese, etc. Again, if you have been avoiding this place due to the bad reviews, we encourage you to give it a chance. We loved it, and we had an awesome time. Will definitely be back. I only wish they would offer some kind of summer pass like Dave and Buster's. That would make it even better. Happy gaming! :-)

I am not a picky eater nor is my husband. However the food at main event was practically inedible…read more First we ordered a strawberry milkshake that was over $10. I assumed it would be delicious. And that was quite an assumption. It was not thick, milky, and flavorless. Now usually add these places the food isn't the best so I wasn't looking for a five star pallet. We played it safe and got starters some wings and the burger, Philly steak and wing trio. Everything was cold over salted and mushy. It was terrible. Even my children couldn't eat it . And not only is it terrible it's not cheap. So crappy food crappy prices and mediocre service. I left their feeling ashamed and dirty. Plus their hand soap is about 3 feet up on the mirrors. If any kids are washing their hands, they're definitely not using soap because there's no way that they can reach it.

Great venue! You also can stay at resort without worrying about all the traffic when it's over.read more

I averaged my rating based on Oct 2012 (5Star) and April 2013 (3.5 Star)…read more The Arizona Jazz Festival is one of the nicest/prettiest music festivals I've attended. Normally, festivals are held in these huge fair grounds with dirty dust being kicked up everywhere. But what is so wonderful and nice about the AZ Jazz festival is that it is held on the beautiful grounds of the Historic Wigwam Resort http://www.yelp.com/biz/the-wigwam-litchfield-park#hrid:-Yra83fScX6aPuKW8hLBSQ. My review in this link tells you how I feel about the Wigwam. As for the musical selection at this "jazz" festival, it is a common tongue in cheek comment that this is not a real Jazz festival because the major draws to the event are "neo-soul" and "old school R&B/Soul" performers. A fellow Yelper, Reese J, commented that the festival should be renamed "Arizona Soul Festival". Nevertheless, the fun atmosphere and talented draws are certainly worth the money and time. So for a little FYI: This festival was previously held at the JW Marriott. This festival is put on every 6 months in October and April. I attended both the October 2012 and April 2013 events. My friends and I bought hotel packages for each event. If you live locally and you live out in Mesa, consider it. The convenience of running to the room at 4pm after sitting in the sun and heat to take a quick shower and change can't be beat. As well as not having to drive an hour to get home. As I stated, I attended Oct 2012 and April 2013. In Oct 2012, the festival set the bar extremely high. I sent them feedback and my only "needs improvement" comment was "get an after party". Litchfield park has no night life. Capitalize on that. They didn't do any better on Friday night in April 2013. The lineup in April '13 was far better than Oct '12. But less Jazzy and more Soul. So, in April 2013, all they had to do was maintain the BEAUTIFUL experience I had Oct '12, but they fell short. here's where I was unhappy. -The Will Call line AWFUL on Friday night. I missed the entire Will Downing Concert because of it. Suggestions: Have lines based on last name. A staff person in the hotel lobby during check-in hours of 3:30 - 5:30 to hand out tickets to hotel pkg people. Separate Will call for VIP. -Drink Tickets! ANOTHER unnecessary line. Suggestions: Presale drink tickets online. And/OR Use a mobile app so folks can buy the tkts at their seats and get in line to buy drinks. -OverCrowded!! Suggestion: Reduce the Max Capacity. Get a new, larger Venue. In October 2012, people danced at their seats as there was more room. Since we were packed in there, you didn't see that very much. -Entrance to Festival Area. lines were long and the VIP line was largely empty. Suggestion: Run the entrance like the TSA does the security chk points at the airport. The TSA person checking the boarding pass/ID of the 1st class passengers ALSO checks coach-class folks when there is no 1st class person is in line. Apply that concept here too! Anyone taking tickets should never be doing nothing (excuse the double negative) when you have a long line. -Guarantee Event exclusivity the resort members scheduled an event on top of this event. I can say that many people felt there was some bias there. I'll leave that comment there. My experience in Oct 2012 was extremely pleasant. I could not imagine a festival being done better. Apr 2013 was just ok for me. The AZ Jazz Fest has my support in Oct 2013. I'm hoping they use a sensible cap this time. But I'm not sure how I will support this event in Oct 2013. I'll have to evaluate the pricing and then make my decision. Update: one thing I forgot to mention: They had more vendors this time around than in Oct 2012. That may have contributed to the lack of space. You may like it. I also didn't comment that every single act was amazing. The shows almost always ran exactly on time and finished on time. I especially love that.

Amazing location ! So much more than just a horseback ride. The town was a blast and Cowboy Bob our…read moreguide was a good time and wealth of information. Highly recommend

Here are some great photos to go along with the review I already posted! This is definitely an…read moreadventure to bring the whole family on!

I recently attended an event at this venue and was genuinely impressed. The space was beautifully…read moremaintained, welcoming atmosphere that made guests feel comfortable right away. The layout was spacious and well-organized, making it easy to move around without feeling crowded. The lighting and décor added a special touch, creating the perfect ambiance for the occasion. Parking was convenient, and the location was easy to find, which made the overall experience even better. Whether you're hosting a wedding, party, or corporate event, this venue is a fantastic choice. Highly recommend!

I absolutely love this venue and have had multiple events here over time. Every experience has been…read moreconsistently positive. The pricing is very reasonable for everything that's included, which makes planning events so much easier. The staff is truly amazing, always friendly, attentive, and willing to go above and beyond to make sure everything runs smoothly. One of my favorite things about this venue is the wide variety of options they offer, especially when it comes to décor. Everything is beautifully done and really helps bring each event to life. I highly recommend this venue to anyone looking for a stress free and beautiful event space.