I needed paw pad fur removed from my Maine Coon's feet, and was fine with them getting the mats…read morefrom his nape. When I picked him up a few hours later, he looked like he'd just come out of surgery because most of the fur was shaved off around his neck! Just a couple of snips with scissors and combing it out is all that is needed, and what I usually do. They also shaved halfway up his two back legs! PAW. PAD. FUR. Guess where that fur is. There are chunks of fur missing on his body that I can't even comprehend the purpose of. $105 for the removal and what they called a groom. Don't. That's my best advice.

SOMEONE'S PET WILL D!E THERE ONEDAY BECAUSE THESE PEOPLE DO NOT CARE ABOUT YOUR PET(S) OR KNOW HOW…read moreTO PROPERLY CARE FOR THEM. I ACCUMULATED A HEFFTY VET BILL JUST FOR BOARDING MY PUP THERE FOR 2 NIGHTS! My pup was boarded there for 2 nights.When I picked him up his body was covered in rashes, eyes red, and paws extremely swollen. I made the staff aware while I was still in the lobby and the staff brushed it off. On the way home my pup vomited and had extreme diarrhea multiple times. He could not keep anything down for days. I took him to the vet emergency room and my pup was prescribed weeks of medication and had lost over 7 pounds. I accumulated a very heffty vet bill just from boarding my pup at Pet Paradise for 2 nights. there. I contacted the manager, regional manager, and corporate, they did nothing nor cared.

My dog likes going and the staff is friendly. Parking is difficult, appointments hard to get and…read morethe inside is a bit run down looking. I like it over all though.

These guys are incredible! Our dog is not the best "houseguest". He doesn't like other dogs; he…read morepouts when we leave him and won't eat. They got him to eat AND got him to play with a buddy! Thanks Camp MoJo!!

This Rescue is ONE OF A KIND! They have a beautiful place and they have a great donating base.read more

My boys have been boarding here for over a year now. Every stay is amazing. We're at the point…read morewhere they get excited a mile down the road from the ranch because they know where we're going. On top of that my family is always welcome there which is amazing. My dogs get socialization and my kids learn about volunteering and get to play with animals I can only dream of having. Marianne and Danielle are 2 of the most selfless people I have ever met. They constantly put the animals first ensuring the best possible care.

Dropped my dog at 5 30 on 7/6. Picked him up on 7/13 at 5 30. Guy in office said dogs did fine…read more Walked to the kennel to find my dog unable to stand or walk. Girl working told my wife he didn't eat all week. I carried him to the car and took him home. He never walked or stood again. Took him Monday 7/14 to be put to sleep. The vet at BAH examined my dog 3 days prior to his stay here and was also the one to put him down. He couldn't believe how bad he looked. I asked the office why they didn't call me. The response sorry they didn't tell me. I don't want a refund. I want you to close down. You have no business looking after people's pets.

We dropped our dogs off for a five day stay last week and when we picked them up our older dog…read moreseemed to be in distress. Plus both dogs stank so bad, I had to drive home with the windows open. My older dog is on medicine for an enlarged heart and another for a malabsorption disease. The woman who helped us picking up the dogs said that they did not give the malabsorption medicine to her but did give her the other pills. She said that she was not the one that did the intake (she was) and wasn't working over the weekend. I typed explicit notes on how much food, medication etc., the pills were organized in a pill container and I found that note crumpled up on the bottom of the bag with all their stuff. Over the next day my older dog was restless and panting so I ended up taking her to the emergency vet for treatment. She had fluid on her lungs and was put on oxygen and given IV treatment to remove the fluid. All in all it cost me $1,600. I truly believe they did not give her the heart medicine that keeps this from happening. I called and spoke with the owner who said he would "talk to the girls" about this and he was sorry. After thinking about this over the weekend, I called back and asked for a refund which I did not get. He said the girls claimed they gave her all her medicine, and I told him that I did not believe him. He said well he believed them and I was not getting a refund. It is clearly evident that I dropped off a dog exhibiting no apparent health problems and picked up a very sick dog. The owners really could have cared less about what happened. He basically paid me back with nothing but lip service. I will NEVER board my dogs there and recommend other do not use them. Side note: I live in Tallahassee not in California and I am not sure how my location changed.

We highly recommend Nita & George who are the owners of Walk the Tale. They are not only very…read moreknowledgeable about pets needs but great, honest and trustworthy people. Nita had an outstanding ability to keep me and my wife updated about our old english sheepdog puppy Wally. She's not only the most caring dog sitter but also a very knowledgeable and experienced old english sheepdog AKC certified breeder. We are forever thankful to Nita and George for helping us with our new family member, Wally. They went above our expectations when getting Wally with extra guidance, puppy gifts, and registration through the AKC. Thank u Nita and George from the Diaz family.

Can't say enough about how good of a pet sitter Nita was. She sent pictures at every visit and kept…read moreus in the loop often. We don't trust many people watching our dog, but Nita will absolutely be our first call next time we are away.

Very clean facility. Our cat did real good here and the owner was very hands on. We will definitely…read morebe using them again.

The service here is fantastic. June was extremely accommodating when we had to change plans for our…read morevacation. The facilities are clean, and the prices are very affordable. When we picked up our dog, she was clean and is acting like herself. I will definitely be back here if I ever need to board again.

I love Novey Animal Hospital!! They take excellent care of my dogs, and the staff is amazing…read more They're friendly and clearly love animals and what they do. They also offer boarding here which we use anytime traveling out of town. I highly recommend them if you need a Vet or boarding services.

They have taken care of our cat since 2016. She is 25 now and on a variety of meds, and the Drs are…read morevery good with her. The staff is also knowledgeable and helpful in addition to the doctors.

Good vet/animal hospital that works with you to fit appointments into YOUR schedule (they're also…read moreopened Saturday). The vet spends time with you and answers all of your questions genuinely. I've taken both of my dogs here and felt they truly cared about them. My only slight complaint is that they always try sell you products they have to offer (probably an agenda driven by management for obvious rea$on$) but don't force it on you and if you say "no thanks" they move on.

I would like to express my deepest APPRECIATION to Dr. Williams!!! On me and my fur baby's Kacy who…read moreis a very quiet and gentle 3 year old Shitzu were treated with so much kindness and compassion. Dr. Williams was so personable and kept me informed on every step of Kacy's exam including when he received his vaccines. After the exam Dr Williams took the time to ask me if I had any questions or concerns. She also played with my Kacy for a little. I didn't feel like a number. I felt as we were a valued customer. I felt soooo great about the decision to make this our Veterinary for years to come!!!

I cannot say enough amazing things about Bark! I've been bringing my Australian Shepherd (Biscuit)…read morehere since they first opened, and they have been nothing short of exceptional every single time. From the moment you walk in, you can tell they truly care about the dogs and the experience they provide. My Aussie always comes back looking absolutely gorgeous--perfectly groomed, fluffy, and so happy. They really understand the breed and take the time to make sure everything is done right, from coat care to handling their high energy personalities. What I appreciate most is the consistency, professionalism, and genuine love Carrie and her team of professionals show for every dog. It gives me so much peace of mind knowing my pup is in such great hands. If you're looking for a trustworthy, talented, and caring grooming team, this is the place. Highly recommend--5 stars every time!

I want to start out saying that the folks at this establishment are super nice and the facility is…read morevery clean. We had plans to go out of town for several days and because other family members were traveling to the same destination (where pets were not allowed), we had to board our dog for the first time. I called and was given a tour of the entire facility. The person who took me on the tour was very cordial, very accommodating, and answered all of my questions. Each staff member I ran into was very pleasant. I was shown a price sheet of the different boarding options and choose what I felt would work best (we did the National Parks area). I was informed that vaccine records would need to be verified and that there would need to be a meet and greet for the staff to check my dog's "temperament." This needed to be done before I could even make a reservation. All the while, I was hoping that there would be a reservation available by the time this was all done (I originally thought that we could go ahead and make the reservation and then take care of the other requests). In any case, as it turned out, there were a few spots left by the time everything was done. Because our dog is small and a bit timid, I specifically requested/wanted to make sure that he was walked alone, and didn't have his play time with any other dogs. I even paid for photos to be sent to us each day. There was an issue when I picked up my dog and I had to contact management to determine what happened. My frustration with this is that I should not have had to ask what happened; it should have been noticed and I should have been informed immediately. There was especially no excuse, in my opinion, for this oversight - especially when I was being contacted each day. I am still not totally clear on what happened, but I appreciate that my concern was immediately addressed by a manager, including ways to ensure that there wouldn't be a repeat of what happened. Because of the response, I will consider boarding my dog here again if I am in need of boarding services.

Sunita is such a godsend! She took wonderful care of my four cats and two dogs (and fish!) when I…read moreneeded help so I could travel. She's very caring and thorough. I used to get nervous leaving my pets for trips but I can fully relax knowing she's got me covered.

Do not recomend! Did not read very simple instructions they asked me to leave for them nor did…read morethey follow them. After driving 5 hours, very rude to me and upsetting. Will never use them again. When I returned, home was cold, as they had changed thermostat for animals and were not to touch it, as it was set and on hold before I left. This was just one issue we disagreed on, once I was away from home. They were stubborn and difficult to work with. NEVER again. Ruined my trip.