Stopped by the showroom, to find a piece of flooring, to match vinyl planks I had. The proprietors…read moretook time to match with flooring they had in stock, so I didn't need to order another whole box! Couldn't have had a better experience !

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

Delivered material late, then wouldn't except return when their was extra material that they…read moremeasured

We always get great service from McNabb's and we've used them commercially and in our home, but…read morethis time Emma and the team went way above and beyond. From assisting us in finding the perfect carpet, to setting and executing the measure in record time, to the speedy and excellent installation, this was another big win! We have, and will continue to recommend D.E. McNabb--in fact, if you're looking for flooring and installation, do yourself a favor and look no further!

I used The Furniture Store for carpet repair and the made my carpet look like new, like the holes…read moremy dog put in it were never there! They were prompt, courteous, quick and priced fairly. I would absolutely recommend their services to anyone.

It took a while to fix the mess this place caused on the flooring project I hired them for. The…read morepictures speak for themselves. They should have refunded the entire project. Buyer beware

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Very profesional service, we love our new hardwood floor look, Josh team is very profesional and…read moremake sure everything looks perfect, thank you!

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

0 STARS!!! Legenadary Hardwood Floors was recommended to me by a friend and it was cheaper than…read moreother options we were looking at so it seemed like a no brainer. My husband and I contracted them to do two jobs. The first job was in November of 2021. Legendary Hardwood Floors was contracted to refinish our existing hardwood floors in the living room, hallway, and three bedrooms. Upon completion of the job, my husband and I noticed lines at the sides of the walls. Turns out these were buffer marks. We did not want to move everything out and start over so we thought that we could just hide it and it would fade over time. We considered it to be an honest mistake and were given a $200 discount. The second job was in April of 2022. Legendary Hardwood Floors was contracted to install hardwood floors in our kitchen and two landings. We requested that they match the rest of the house. Upon inspection of the job (after a coat of stain and two coats of polyurethane, one to go), my husband and I noticed that the stain was the wrong color. James stained the floors in nutmeg when the rest of our home was done in early american. We immediately contacted Paul who said that James would sand everything up and start over. Paul stated that he didn't know if James would be able to sand it up due to the fumes burning his eyes. He stated that it was safe to do, but that it would just depend on how bad it burned James' eyes. James sanded up the floors, applied the new stain, and one coat of oil based polyurethane in one day. That evening, I looked at my thermostat app and noticed that the temperature of our home was 116 degrees. The sanding equipment caught on fire due to spontaneous combustion inside the dust bag (that was left full inside our home) and our entire house was charged with black smoke. I contacted Paul, the owner, that evening (with no response) and the following morning (with no response). The following morning, my husband and I went back to the house to realize that someone from Legendary Hardwood Floors came back to our home and removed the sanding equipment from our home without permission. They had the code to enter our home because of the work they were doing (we couldn't always be home to let them in). Legendary Hardwood Floors continued to ignore our calls/text messages, but somehow decided that it was okay to enter our home without our permission or notification. My husband and I were able to look past some of the issues (like not returning calls/text messages, being late to meetings, etc.) because of the low price. However, this is clearly not something that we can overlook. We are out of our newly purchased home for 6 months to 1 year and Paul wants to COME BACK and install our new floors. He has shown zero remorse for what has happened and just seems to care about getting business. I have included a photo of the company's logo as well as current photos of our home :(

I have worked for Paul's company off and on since 2008. He is a very honest, hard working guy that…read morewill bend over backwards to make sure his customers are 100% happy. He's been in business 30 years now, I would highly recommend him for any residential or commercial job.

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

The best! Honest, communicative, responsive... exactly what you want and need with a handy guy!read more

Ray has done several home improvement and business remodeling for us. He as always been…read moreprofessional and fair in his quotes. The quality of his work is top notched.