Service department is overpriced and underqualified! I recently took my boat in for repair of the…read moreoutdrive. When I arrived the service advisor wanted to check with the shop foreman to see if they would even consider working on it because of it's age (2008 model). He agreed and assured me they "specialized in Volvo". After a few days I received a text letting me know the estimate for diagnosing it would be $655.00. I called to speak to service advisor to understand why just diagnosing was so high. I asked what their hourly rate is and he told me they quote everything by the job and he would not budge on the price. Reluctantly, I let them proceed. After about a week, they texted with a repair estimate of $18K. I called to discuss again and the service advisor couldn't answer any of my questions so he sent me to the shop foreman again. He explained that a gear sheared a tooth in the upper unit and there is also metal shavings in the lower unit so they need to replace both. I asked about repairing vs replacing and he said they don't do that. We discussed multiple options of used units and sending out for a rebuild but he wasn't interested in any of those. Apparently, they only "specialize in Volvo" if its simple maintenance or easy parts replacement - actual mechanic work, not so much. The shop foreman was also a little rude and condescending. I was stuck with a $755 bill for diagnosis and shop supplies for a repair they weren't qualified/willing to complete. Never again... **Update** The Operations Manager saw this review and called me to discuss. He offered to refund my money BUT ONLY IF I removed this review. I guess customer satisfaction only matters to them when it's beneficial to them.

The crew at Singleton marine is first rate . I had a service and repair on my sea-doo and they were…read moreon time and on price and my ski is absolutely running perfectly!! Jimmy's an awesome technician and Rhonda is quick, courteous and helpful- she went above and beyond keeping us informed. The whole staff will make sure you are right at home.

I waited a week and thought about whether or not to leave a review…read more There is not a worse place in an area already struggling with the vague concept of customer service. These are rude people. Do yourself a favor. Shop anywhere else. Leave the lake if you need too. Find anyone else you can before buying anything there.

We recently bought a Bennington tritoon pontoon boat from Crowe Marine. They could not have treated…read moreus any better. The sales process was done with no pressure and presented us with lots of great choices and loads of information. The parts manager was extremely helpful in getting us key accessories for our boat. The service manager and his staff did a great job of prepping our boat and adding our extras. Our boat was delivered to our home on time. The salesman and shop technician spent a lot of time showing us all the features of the boat. We could not be more satisfied with the whole boat buying and delivery process that we received from Crowe Marine. I highly recommend them. Thank you Crowe Marine. Great job.

We bought a boat from Brendan and could not be happier. He really helped us navigate the best…read moreoption for our family and the follow up customer service is above and beyond.

From the owner: If you are in the market for a new or used inboard, runabout, or pontoon, look no further. Our…read morestaff at WaterSports Central has over 100 years of cumulative experience in the boating industry, with backgrounds in everything from boat manufacturing to professional wakeboarding. Because we live the boating lifestyle, we know all the right questions to ask to provide the most tailored information needed to find the boat that works best for you. If you are looking for marine service, whether it be for annual winterization, a detailing, or a total engine rebuild, our service team can handle all that and then some. With over one hundred marine-specific certifications, our service team is among the most experienced in the industry.

Online rental process was easy. We rented a pontoon boat from Monday evening -Thursday morning…read more They called us to do an early pick up, which was helpful. The boat was clean and worked great. We really enjoyed our family time, fishing & tubing!

Very helpful at fuel dock and also inside marina Ladies inside store were very helpful.read more

Well run and professional. Fuel docks are quick and efficient and the dock staff is highly…read morecompetent. They promptly launch or recover boats, so even on weekends there is not a lot of waiting to be done.

Marina staff and Freedom boat club staff is great, but docks are super overcrowded. Step it up…read moreowners!

Locally owned and run. The staff knows their product and can help find needed parts... (if the…read moreparts can be found). They also know the lake and can spot newbies a mile away!!!! They like everyone else have been hit with shortages in supplies. They are honest up front and do not put a delivery time on anything. Local Yamaha motor repair shop. Make sure you are willing to leave the motor for a while so they can service it. (2 weeks for the first service)..... The only downfall is they are closed on Sundays and have short hours on Saturday, but that is the same as all boat shops here on Lake Oconne.

From the owner: TCH WaterSports specializes in pre-owned Yamaha, Kawasaki, SeaDoo, Polaris, and Honda Watercraft.read more

We rented from them Twice during our stay at the ritz. One…read moreski boat with a captain and once on our own for two hours. Both times the check in was smooth, the staff was fantastic and the boat and tubes and skis were in excellent condition. Highly recommend them.

We did not have the best experience renting from this company. While the check-in process was…read morepleasant as someone assisted us with taking our bags and cooler to our rental the check out process left much to be desired. During our time on the lake we followed instructions to remain within a designated boundary to avoid rocky areas and stayed far inland however we hit some rocks and the prop had to be exchanged midway through our 4 hour block. We again drove under the bridge as instructed and left the boat in neutral in the middle of the lake for most of the remaining time block. We did not see any rocks which of course you would not in the middle of a lake but the new prop sustained minor damage a second time. We were charged an additional $500 for damages. In addition, we returned the boat early in an effort to avoid any further charges and we were ignored when trying to return the life vests for possible sterilization prior to re-use as we are in the middle of a Covid-19 pandemic. I would not recommend this company for your lake and water sports activities.

These guys have the best customer service. They are so easy to do business with. They got me fixed…read moreup and back on the water in no time. I have a Power Tech prop on my boat now and the I'm getting the best speed out of their boat now. Great people there. Highly recommend..

I have purchased 2 brand new boats here...a Bentley pontoon and a Bentley tritoon. The buying…read moreexperience was good. However, the service department is less than par. I took my boat last year for routine service with a full tank of gas. Got it back with just enough gas to go to the station. I let that pass and didn't say anything. I had my boat picked up recently for yearly maintenance, to stick a piece of trim back on the floor area, and to check my radio that made a popping sound in the speaker (radio worked when we loaded the boat on the trailer). I called after 7 days to check the status of the service and was given a bill higher than expected. Only to find out they put a new radio in my boat (i didn't authorize - but paid for it) and was told they fixed the floor trim. Got the boat back and the trim is exactly like it was when they got it. I asked to pick up my old radio and was told to come by. Got there (2 hour drive) and the radio was nowhere to be found. Very aggravating! Sales is great but service is horrible. I will not be doing business at CGM again.

Brought my new (to me) boat there that hadn't been run in years. 1 week and nominal costs later,…read moreshe's working like a champ! Very friendly and helpful all around, they even gave me a brief walkthrough. Thanks guys!