I have been a long-term State Farm customer, and it truly hurts and disappoints me to write this. I…read moretrusted Ryan Young's office to handle my claim professionally and advocate for me, but that has not been my experience. State Farm was charged for a Jeep hardtop part through Ed Voyles Chrysler Dodge Jeep Ram of Marietta, yet I have never received the part. Throughout this process, I've been reassured multiple times that the part was "on the way," but none of the dates or updates I have been given were accurate. It feels like no one is taking responsibility or genuinely working toward resolving this issue. As a loyal customer who pays premiums every month, I expected support, accountability, and honest communication. Instead, I am still without the part, without a solution, and without the assistance that I thought my policy and long-standing relationship would provide. At this point, I should be receiving a refund or an alternative resolution, but nothing is being done. It is extremely disappointing to feel overlooked after trusting State Farm and Ryan Young's office for so long. I hope this review brings attention to the situation so that no other loyal customer is left feeling ignored and unsupported.

We recently moved to the area and decided to keep our State Farm insurance (we've been with them…read morefor over a decade). Ryan's office had good reviews and we are so lucky we listened to them. Ryan was out of the office when we contacted him. Despite being on vacation, he quickly connected us to Matt who has been a dream to work with. Less than six months later we really put them to the test after we were hit by a car 30 miles away from our home. Another driver was deemed liable but her insurance company was more than difficult. We were literally yelled at via phone for leaving two messages after we hadn't heard from the adjuster after two days. Meanwhile, Matt was readily available and we spoke multiple times throughout the day. He walked us through the process and helped us determine what type of questions to ask. And don't worry, if he was on the phone with another customer when we called, the front office helped. I've never felt more taken care of. I have never been in an accident before, but I am grateful that if it had to happen, it happened with Matt by our side. Five Stars aren't enough. Matt and State Farm are taking care of us, and that is just the relief you need in these situations.

I recently moved to Atlanta and if you've ever moved you know how chaotic things can be!! I was…read morelooking for new insurance for my home, car and myself and I believe we crossed paths for this reason. I was sitting at a starbuck's looking for an insurance agent in the area low and behold I bumped into Mr. Goodley while I was there. He had on his Farmer's attire and I of course asked and he was so knowledgeable!!! He covered everything for each policy and was so attentive to me and my family's needs!!! If you are looking for coverage in the GA area he is your man!! It feels so good to know I am being well taken care of by an honest, reliable gentleman!

Justin, was very persistent and professional. He was consistently patient while I was kind of…read moreannoyed with him calling me. But I'm ultimately glad he stayed the course becuz the state farm quote beat my previous insurance company. His voice was welcoming also. Thank Jus !!!!!

I have had insurance with Harold Mitchell for more than 25yrs. He has been very diligent in…read morekeeping me updated on everything that he feels that my husband and I need to know. I appreciate him for looking out for us.

Great experience with this agent. He was extremely professional and caring when going over my…read moreinsurance needs. Very honest and upfront. I like people who are honest and caring. I will be sure to tell my other friends and family about him.

I recently consulted Mr. Scannavino regarding Medicare insurance plans. He took the time needed to…read moreresearch the best plans for me based on my health factors. He provided excellent and accurate information and I felt very comfortable with his recommendations for insurance plans. I highly recommend him!

I can't tell you how pleased I am to have someone like Mr. Scannavino taking the time to come to my…read morehome and help me with my insurance needs. He not only explained the various policies, but helped me to choose the one that best met my needs. He was through in his explanations and was able to answer all my questions. I feel we not only choose the right policy to meet my needs, but saved me money in doing so. I would certainly recommend his services to anyone. Emma Moore

I would recommend Andrew Smith to anyone for all their insurance and financial services needs. In a…read moremarketplace that tries to sell you on something every chance it gets, Andrew does an awesome job of listening. He spends time finding out what is important to you and presenting you with options to address your concerns. His knowledge has been an asset for our family and I am happy he will be in our neighborhood for years to come.