After speaking with various insurance companies and getting several quotes, I came across Ms…read more Crenshaw's Agency. Ms. Crenshaw was extremely knowledgeable and professional. She was able to be very competitive in price, which was a concern so I gave her my business. It has been refreshing to work with someone who took the time to make sure that I received the best policy. In addition, whenever I've called the office, she has the best staff. They are always helpful and pleasant. I have referred a few friends, who have been just as pleased with the service as I have. I know I made the right choice!!!

Horrible boss, doesn't pay commission or offer benefits. She's talks about the customers poorly…read more Cut out the middleman, you don't need a broker or agent.

super odd persona. felt rushed and unwelcome. door greater was nice but she was rude and…read morestandoffish!

I've been using Angie Brown's office since 2018 with largely positive experiences. Today I called…read moreher office to transfer an auto policy to Georgia after my move. I first spoke with John who told me that he did not know how to process such a change and would get back to me. This type of request took less than a 5 minute phone call when I moved to FL. I waited over two hours and never heard back from John. When I called back to ask him about an update he was short with me, rude and said there is no one available to help me. I asked to be transferred and reached Charlene who provided fantastic service. Less than 10 minutes later my auto policy is transferred and I have the documents I need for the county tag office. John should work to improve his customer service skills and seek out better training for his expected role. 5 stars for Charlene, 0 For John.

Very shady business! I had worker's comp policy with them for years, then I decided to close my…read more business. They would not accept my cancellation at the end of my policy and sold my policy to a collection agency. They are horrible, but report this to the BBB for the actions. Enough people reporting them will stop this. I imagine they did this bc they're in the red.

I was having trouble getting answers on a claim from Cleo Meyers office given I was in a hit and…read morerun and finally wrote a review thinking maybe that would catch someone's eye. Each time I called they connected me to a claims department that couldn't answer questions about my specific case when my car was hit by a commercial truck and I was out of state at the time. The Atlanta police were more helpful. She called me upon seeing the review and told me, among other things, that she'd been in business 30 years and had no negative reviews. She thinks a lot of herself and made that clear. She also said something like she was going to yell at her team for not answering my questions. Yikes. Maybe Cleo and State Farm run a great business. Good for them. It sounds to me like she lacks empathy. I'm unimpressed. My family has been State Farm customers since the 1970s.

The Feliciano Agency feels like home. The atmosphere and attention that is given to policy needs…read moreare an educational must as well as services. I would definitely recommend that this agency be watched for fresh innovation and efficiency. Sincerely your customer Arteimus Kidd.

From the owner: Our office really enjoys helping State Farm customers in the greater Atlanta, GA area with their…read moreAuto Insurance, Home Insurance, and Life Insurance. Serving all of Fulton County, we are always here to answer any of your insurance questions. Allow us to be your Dream Navigator...assisting you to insure all the things that can go wrong so you can spend more time enjoying all the things that can go right! Give the team a call today!

I recently moved from Georgia to Tennessee. I had questions on my policy which were not answered…read moreand the customer service person was rude. When I asked for a supervisor, I was told that they do not have one. I called back and waited for 20 minutes with no supervisor. So, I called the next day and asked again. Again, I was initially refused. I stated this is enough so after about 15 minutes, another rude person came on the line by the name of Elana. She stated that she was the customer service manager. Due to her rudeness I asked who her supervisor was and she told me that it was the President of the company. I have had mile auto for a few years and never had this type of customer service. I needed a new policy but I would NEVER use this company again and cancelled the next day after I bought from another company. No one should ever have to spend their hard earned money with a company that does not appreciate a customer. Other insurance companies do!!!!

AVOID LIKE THE PLAGUE! Biggest bait and switch scam I've come across in my life in the insurance…read morebusiness. Invoices never match quotes, they have an e-sign document where they bait and switch some (a lot of) hidden monthly fees on you and when you try to cancel, expect to wait on the phone for a long time and then expect to never ever get a refund on overpaid premium. Oh they say it will take 30 business days. We shall see.

Very efficient, good quality service, great customers service(s). Initially I didn't think I would…read morelike Allstate because everybody seem to say the prices are high, but my agent worked the price for me and got me a great deal. I have also referred a couple of my friends and family to him and they also were satisfied. Great Agent and Great staff. Two thumbs up!

Very rude and unprofessional. Spoke to him yesterday and could not reach him today to complete the…read moretransaction. We called the Allstate 800 number and spoke to another agent. This man calls after we have completed the transaction, so we let him know that we have already gotten the policy because we couldn't reach him. He says "Well, that sucks" and hangs up on me. With that kind of service, I would NEVER use this person.