Sarah Wenk is the best! She is professional, knowledgeable, responsive, helpful and friendly. i…read morejust entered the world of having a teen driver and she was wonderful in helping me get the policy with great coverage set up. Her service was so great, I moved my own auto coverage and home insurance to State Farm as well! Thank you Sarah!

Allison and the team are always ready to assist when I call. From taking a payment to answering…read morequestions they are friendly and knowledgeable. Great agency!

This group is OUTSTANDING! Everyone (especially Callie) is extremely helpful. Not many insurance…read morecompanies reach out to tell you ways you can SAVE nowadays people just want your business because it makes them $ not because they really want to help you. This group is so different & I appreciate them.

Horrible experience I have been paying renters insurance for 4 years just to not be able to use it…read more They didn't cover anything and denied the claim without even letting me explain or inform them that my apartment was uninhabitable with Doctors notes and medical records to prove it. I will never use state farm again total rip off. Rude staffing everyone i spoke with act like they did not want to be at work. I did not give attitude or anything they were rude just picking up the phone. Especially Rickera Mumphrey.

My wife and I switched to State Farm about 2 years ago. We are retired so we were doing our do…read morediligence in finding lower premiums. In this short time our premiums have risen 23%. However, what is even more concerning is that we have NEVER been able to talk to Ryan. Anytime a questions has arisen he has deferred the issue to one of his lackies. Even when I contacted him directly via his email, he has not responded himself. If you are still interested in State Farm, find an agent that cares about personal service.

Ryan will be my agent for life. I have pretty high standards coming from USAA. In the past they…read morenever asked any questions when accidents happened, simply, "are you okay and in a safe area?" I never thought I would leave but after a minor accident a couple years ago I had a completely different experience and left USAA. I had 2 previous accidents where the person who hit me had State Farm. I was so impressed by how expediently, hassle free, fairly, professionally, and politely they handled the opposing sides claims that I decided to go to State Farm. It was a no-brainer, if they lost money but treat me that well then they have to take care of their clients that much more. I knew of Ryan through friends and decided to give his agency a try. The auto prices came out to almost the same as my USAA coverage with a slightly better deductible if I bundled my auto policy with home owners. I was happy to start off paying the same monthly amount given how cheap I thought USAA was compared to other providers. Ryan puts a personal touch into his agency which I can appreciate coming from a technology software and services background and having worked in a service industry since my mid-teens. He personally meets with as many of his new clients as possible. You might be a recovering cynic (I mean "realist") like me and think it is a sales pitch, but he never once tried to push more services on me. I would know, in the past a large part of my job was selling warranties and service contracts, and I was good at it. He did make sure I got the coverage I needed and I was happy with my other providers, but that is just as much, if not more, about making sure your clients know what you offer and have a chance to decide whether it is right for them. When the time comes they cannot blame you for not offering and letting you know the benefits. I picked up on something from meeting with him, he was trying to build a rapport with his client, understand their goals and what was important and make sure they had their needs met. It is smart to meet with you and attempt to begin a relationship building process. If you take care of someone well, and know what is important to them, then they will come to you with the needs you can meet. In this regard, good relationships work to the benefit of both parties. This personal touch is something that my previous insurance company lacked. It is really nice to be able to call my agency instead of a corporate hotline. Although State Farm agents are captive and cannot sell other companies services, they are still autonomous in large regard. State Farm is the largest insurance agency in the US. In my experience so far this has been a positive. I was even able to drop AAA and save money because I get free towing through insurance. More recently, I started asking for more from Ryan when it came to my side business. I was really blown away by the amount of time he invested when he knew he would not be getting any more business. The insurance I wanted for my business was outside the scope of what State Farm offered but he called several people that did what I do and came back with a lot of very helpful information, including contacts and options. I have also spoken with his staff and everyone so far has been knowledgeable, polite, and helpful. If I need to add something to my policy, remove a policy, check coverage, or just ask a question I have gotten what I needed promptly. It has been a pleasure so far.

Great experience even when things were being difficult. They did a great job with helping meread more

Thanks to Derrick, and Peggy for helping me out through a jam. If you must pawn your title, this…read morelocation would be a good choice. Very nice people and you feel like they actually cared about your financial well being.

I would just like to say that Ashley Hilton does a really great job! She helps me every time I call…read morethat girl! Her social skills and customer service skills are great! Mr. Patrick, you did good with picking her for your team. She's a keeper, for sure! Thanks, Tammy Padgett

If I could give ten stars I would. We recently moved to Canton. We called this office and have been…read moreworking with Jaygien Haney. Jaygien has been beyond helpful and made our insurance transition very smooth. She is very professional and follows up immediately. Jaygien made us feel very comfortable. So glad we called this office and are working with such a professional as Jaygien. She has our highest recommendation!

My wife and I have had an almost laughable experience with this agency. They have cancelled an…read moreincorrect car from our auto policy, added my son to our policy and charged us when we were just pricing a quote (of which we are waiting to hear if the underwriter will agree to refund us), and after being offered a few hundred dollars to replace our roof after a hail storm, where finally able to prove to them the damage was legit and had it replaced. In every instance they've somehow found ways to communicate that we have been responsible for their errors. I'm not sure if State Farm is the issue or this specific agency.

Great State Farm Agent who is professional, caring, and helpful. The entire team is wonderful and…read moreeasy to work with.

My experience with State Farm was I had Excellent Services and worked with Great Employees .read more

Heather was amazing, start to finish! Made the daunting insurance process seamless! She knew my…read moreneeds before I even said them. Highly recommend!

David A Rivas, CPA, did my business taxes for the first time this year. He was thorough,…read moreknowledgeable, responsive, and professional. He also served as a trusted advisor in providing me with insights that could help me further optimize how I manage my business accounting as my business expands. I highly recommend his services!