I'm very happy with the brake service they performed on my car today at Geauga Auto! Frank is very…read morepersonable and friendly. The prices are fair and I felt like I got an honest deal. (A significant amount less expensive than Chardon Square) I was also happy about being able to get an appointment right away! I will be coming here for future work and will be sure to spread the word! My rear brakes work perfectly and my 2004 vehicle drives like new! Thank you, Geauga Auto Repair!

Needed a stereo in a Jeep I had just bought. Went in told them what I was looking for and they set…read moreme up with a stereo that was as close to that as they could. When I picked up the car everything worked fine. Has the basic functions I wanted, and options my wife was happy with. The only down side was had to leave it overnight so they could get some parts to do it right. My experience was great, They listened to what I wanted and kept me informed of what was going on.

You know that trip to a Halloween hayride kid style when all three of your kids fall asleep and…read moreyour low pressure light goes off for three of your four tires and you see this shining beacon of automotive assistance but you have no idea how awesome they're going to be? That was my 430 Friday night - these folks were awesome! Not only did they fill up my tires (and free because my tank was full and car packed) so I said Hey can you replace my headlight? They had the part sent right over and did it all while the kids slept AND for about $10-15 cheaper than I ever expected. The owners are awesome aaannnd incidentally doing my breaks Monday for more than $200 cheaper than my brother in laws garage....I found a new place and couldnt be happier.

Went in to get my Jeep lifted and walked out with a confident off-road addiction. Brian's…read morerecommendations to get the best value for my budget went further than I had imagined. What began with a lift turned into 35" tires on new rims, with HD steering. He still answers the phone when I call and start off sentences with, "I think I want to..." Bam - he already has a game plan!

Very disappointed in Allextremes. Went on the recommendation of a friend to install Bed Rug and…read moreStep Bars on a 2021 Ram 1500 truck I had for less than a week. Did a nice job but when I returned home with the truck I discovered a razor knife cut in drivers seat. Contacted the owner immediately. Claimed he would take care of it. I got the run around for a year about Co-vid slowing down shipping the replacement. Finally went to dealer he claimed he ordered the cover from and was told it was never ordered.

The best in the county. Play by the rules though, call for service like the sign out front says…read more Don't just show up. Incredibly fair parts and labor prices for quality work.

I have always been in for oil checks, I have always got my appointment…read more They are very competent staff, great service, and fair prices. I also purchase my tires there and the price was great.

So a car driving in front of me on the road suddenly lost a giant chunk of his bumper. Initially I…read morethought it was going to hit my windshield- it landed in the road in front of my poor little car. Because of oncoming traffic, I could not swerve, or because of the car behind me- stop safely. I hit it and heard the crunching tearing sound. Mercifully, the car behind me stopped. I had to back out to get this giant chunk out of the bottom of my car. In the moment I should've pulled over, but I asked Siri for the closest repair shop. This was Steve and Jerry's. At this point I prayed for help. I was petrified. I spoke to a sweet woman who said she was going to go chat with her son in law. My car died a minute from their shop. He chatted with me briefly and said he would be right over. He walked over in the rain. As he looked- his expression was grim. It seems this chunk tore the radiator and compressor, and he wasn't sure about the engine. The cars check engine light was on. My tow driver towed it over. He had a longer look and came in to chat with me. This was pretty massive. He felt it needed to go to the dealer, and told me to file an insurance claim. I started the process in the waiting area and soon I had a plan in place. Not only did the technician offer to drive me back to my home (I had a friend coming), but his mom in law kept the store open until my friend arrived, keeping me warm instead of standing out in the cold. I did request to pay for the detailed assessment, and I did so. Can you say over and above? I don't know many places that would do this. Even though the damage was beyond their means (because it was pretty catastrophic needing a dealer's help), they still made sure I wasn't left literally out in the cold. I can just imagine how their regular customers are treated, I was new to them! The office Goddess informed me they'd been around for 54 years. I can certainly see why. Her husband took great pride in his service (he's been departed a decade or so) and the business remains in their family. What great, kind people I ran into today. I would recommend this business wholeheartedly. On a cold, rainy, horribly gone wrong and not so funny April Fool's Day- I met a couple angels that gave me hope. Thank you both of you for your help, and especially your kindness. I am deeply grateful.

Poor quality of service. Took my vehicle in (after waiting 2 weeks for an appointment) and paid…read morefor a squeak to be greased and a muffler fix. After paying for the grease and being referred elsewhere for the muffler, the sound returned the same day... a refund was not granted and I was told I knew that new parts would be a better option, after the fact. Sandy was especially rude, the day of service and when I called back

Took my wife's car there for the first time. After the tech above ground showed me the oil and…read moreclosed everything up I noticed that the underground service portion was taking a bit longer than normal. Lots of extra drilling. They didn't put the screws on right or stripped them and the plate came off while my wife had over a 4hour car ride. Thankfully she had some tape to tape hold it on (had to do this a few times to get to her destination). Will never visit this location again.

Stay away from this place if you like your car. I went in for a premium oil change and service…read more They didn't put the skid plate back on my car correctly. They only used 2 bolts instead of 8. This caused it to come off while going down the highway. It caused damage to my car and caused a huge headache.

My friend went to get 1 coolant line. I found 2 lines for 56$-111$ and he charged her 1800$ for…read moreone line. This guy is not a good mechanic to go too he rips people off. Absolutely unacceptable.

These guys checked above and beyond as I watched them work. They did a great job while I waited. No…read moreappointment necessary. However when it came time to pay I was surprised how much they charged, pricey, next time I'll get the costs up front.

"Quality work at a fair price"... the motto speaks for itself! Mike has long been a fixture on the…read moreautomotive scene, with over 25 years of experience servicing vehicles of all makes and models and placing a premium on customer service! While many of the corporate shops engage in unethical business practices by overcharging, performing shoddy and unnecessary work, and blatantly damaging customers vehicles, Mike and his team of experienced professionals adhere to standards of integrity. So, whether you simply need an oil change or a new head gasket, the solution is clear - MAKE IT MIKE'S!

My family (including extended family) has been using Mike's Auto for better than a decade now. Mike…read moreis a very honest man and his integrity is reflected in his business ethics. Every single time I have had my car in for service I have felt like I was given a fair deal or better. Our cars have been in for repairs many times over the years. I try to eek every last mile I can out of the vehicles I own. I have never had to bring a vehicle back again for the same issue.