This is a great service. Worked with Joe, who was very kind, courteous, and professional. He was…read moreable to negotiate and unbelievably good price on a new car for me. Look forward to working with him again and would recommend him to anyone looking to purchase a new or used car that doesn't want to deal with the stress of a car dealership.

The individual who helped me, Joe, has been great throughout the entire process and was very…read morehelpful in acquiring my new pick up truck. Rather than just slog through all of the unscrupulous dealership-side tactics over and over again, I am more inclined to just seek out his expertise and assistance in the future. Thank you so much for you help, YCBA team.

Tried for a week to set up an appointment with a salesperson to look at vehicle. Had no success…read more only response was an internet person. I was willing to travel 1-1/2 hours to make a deal. They lost what would have been a sale on a car they've had a while too.

Bad service took my Cadillac into service dept. to find and repair leak from sunroof . Water was on…read moreboth front floor floors boards they said they would look at it an advise me what it was . Few hrs later they call and said it was the drain lines one on each side . There was water puddled on the floor board I left so they could see where it was leaking . John Farris called me and he gave me a price of $1600.00 dollars to fix . I asked why so much he said to take carpet out and replace . I said no just fix the leaks . I'll take care of the carpet and clean it . He said not doing the carpet would be around $600-$700. I told him to go ago . Later in the day he called and said he has to order the parts will be 3-4 days but it only needed one hose instead of two they blew the passenger side and it was fine so I said ok but I need a courtesy car if they were keeping mine . When it was time to pick it up 4 days later still had puddles of water in it carpet drenched still . I asked why was it not wet vacuumed to at least get the water out . Said I told the not to do the carpet I told him not to rip the carpet up how could they tell the leak was fixed if water was still puddled . I took it home cleaned and dried carpet 3 days later it rained check the next day carpets wet again . Took back refuse to pay more they tell me it's the other hose that broke on passenger side gave me a price of$564.85 I advised it should have been fixed the 1st time they refuse to put a new hose on the passenger side they would try to repair it by stretching the hose 1/4". They called said car was done . Next rain leaked again same place as the beginning , so I don't know if they replaced anything ? They said if they had to put another hose I would have to pay $564.85 per service manage . I would not do business with them again . I was given the run around and different excuses by John Farris (service advisor). Be very aware ask for the old parts back on any repair . I trusted them I was wrong to do that !

Blown Head Gasket! Within 3 weeks of purchasing a vehicle from Valley Auto Finance; myself and my…read moretwo children were on the side of the highway requesting an emergency tow. I purchased the vehicle on February 27,2026 and the vehicle overheated and died while I was driving on the evening of March 20, 2026. I've contacted Valley Auto Finance and the matter remains unsettled. This is a recurring issue where customers are being deceived. People educate yourself and check the Ohio Attorney General website both locations have numerous complaints listed. Avoid a world of pain Do Not buy from Valley Auto Finance. (Njnam)

No pressure sales. Owner listened to what I was looking for in a vehicle and found exactly what I…read morewanted. Made the whole process quick and stress free. So happy with my new ride and will definitely refer friends and family. Thanks to Valley Auto Finance in Warren, Ohio.

If you ever need to be towed give Schultz towing a call. I was on the phone for an hour with a…read morecompany that locates a towing company's in the area where you live with no luck. The operator said he would have to send my request higher up after he said he contacted seven different towing companies in the area of which I didn't even know we had that many. I asked if call Schultz and he said they weren't on his list. I finally received a phone call from someone about five ours later asked if I still needed a tow. I told them to forget it the place that I was going to have it towed was closed and call someone else. The next day I called Schultz Towing and they were at my residence twenty minutes later. This is a family run business that has been around for over fifty years and I was really happy that they came so quick instead having to guess when they might be here. I had it towed to Schultz Service Center.

From the owner: Schultz Towing has been serving customers in Warren, OH and all areas of Trumbull County since…read more1951. With trucks, a large storage and office facility nearby, Schultz Towing serves numerous police agencies, car dealerships, repair shops, and private c

Salesmen sucks, How can you sell a car where the paint is fading on roof, hood, handles and mirror?read more

Matt and his team were amazing, they worked out a 2 car deal for me and my son. Everything went…read moreoff without a hitch and it was so easy, all we did was pull up and sign and drive. They took their time showing us the features on our new cars and answered all our questions. I will be doing all my business with them from now on.