Local content creator here in Gatlinburg The Gatlinburg Hussey on Facebook YouTube IG and I took my…read morecar here a few months ago for a check up and they were great I wasn't there long either, so consider that too lol

Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

These guys are honest. They have good prices. And they go out of the way to keep you happy. I…read morehighly recommend these guys. And I don't do that often . They have a customer for life now

I can't express enough how grateful I am for Phil's help during a stressful situation. I drove from…read moreVirginia to North Carolina, and when I arrived, I immediately noticed a strange noise coming from my car. I was feeling overwhelmed After receiving an estimate from another shop that didn't properly check my car, my car was was now facing the possibility of a $1,600 repair without even knowing what was really wrong. I turned to Yelp for help. Within 15 minutes of submitting a request, Phil called me. He carefully listened to my concerns, reviewed the videos I sent, and offered honest advice. He explained the worst-case scenarios but also talked about potential minor issues that could be causing the noise. Phil's honesty and transparency immediately put me at ease. He told me to bring the car in first thing the next morning. When I arrived, Phil made me feel right at home. He took a thorough look at my car ("Betty," as I call her), and without hesitation, called his buddy to deliver the timing chain guide. While working on my car, Phil explained what went wrong and showed me the worn-out parts. He even took us on a test drive to make sure the engine was okay and topped off my oil. We were at Phil's shop from 8:30 AM to about 12:30 PM, and during that time, Phil made sure we felt comfortable. He shared the beauty of his property with us, from his cows to the peaceful creek in his backyard, and entertained us with great stories. His kindness and hospitality made all the difference. I'm beyond thankful for Phil's honesty, care, and transparency throughout the entire process. He didn't just treat me like another customer; he took the time to listen, explain, and fix my car in the most honest and cost-effective way possible. If you ever find yourself in need of a mechanic who truly cares about you and your car, Phil is your guy. Phil, if you read this, please know we will never forget how you helped us, and we'll be sure to drop by some goodies as a token of our appreciation. Thank you ($400) Phils Charge

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

I made an appointment one day and the next, I took car I was considering buying over for an…read moreinspection. The fee to do so was very reasonable, less than I expected. The car was in good shape but they did find a few suggestions to upgrade the ride and safety, such as old tires were starting to dry rot, and breaks needed maintenance. The staff on the phone and in person was very friendly. They got my car in and out in a reasonable amount of time. I was able to walk down to Sandie's Restaurant and grab lunch while waiting. I will definitely use them again when in the area and have a need.

I can't remember the last time I met a person that should wear a super hero cape. The service and…read morethe willingness to help us in a time of need was nothing short of miraculous. Fantastic company!!

My first visit .... Staff very friendly .... Scott very knowledgeable .... Problem was as diagnosed…read moreand repaired for the price quoted .... Will certainly use again .... Highly recommended

Good fair service. Doesn't overcharge labor rates are very fair. Is straight up honest in diagnosis…read moreand doesn't try and unwanted repairs. Work is honest and good

Easy to get an appointment, estimates given before the work is done (and costs are less than…read morefranchises.) You receive great value for the work being done. I've had oil changes, new brakes, struts, tire rods, rotors, and a new AC compressor installed. No complaints. Will return.

Great place. They Found an oil leak on my GMC Acadia. They seem like an honest group of guys.read more

A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.

Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

I'm so glad to have gone to Ken's for my oil change. I knew something was drastically wrong with…read morethe brakes on my Ford Edge. Ken booked a second appointment to go over the brakes. As it turned out, it was the hydraulic unit and Ford had discontinued that major part. Ken not only went to work to locate the only hydraulic unit in the entire five state area, but because he told me that it would be ready Friday, he and his mechanic stayed there until 8:15 pm on a Friday night to finish my car. That goes above and beyond. Plus, the price was right in line with what chat gpt said it would be. Such wonderful service. My brakes work great!! Great mechanics!! Thank you, Ken and team!!

excellent service, been going there for years and I've never been disappointed or overcharged! I…read morerecommend them all the time. Totally honest owner and mechanic, very knowledgeable.

I used KH this past week and was impressed ! From the early on friendly smiles and greetings upon…read moremy arrival to the completed work exit, to my surprise also with a sparkling clean car (complimentary wash) the service was most certainly 5 star. The waiting area comfortable and functional .. the staff kept me up to date on the car's progress throughout my time there. The location was clean, well organized and Knox Horizon offers a wide variety of vehicle services, a good pick for me !! I will return and trust these folks.

If you have something wrong with your car, please go to these people before going anywhere else -…read moreespecially the dealer. We have a 2013 Kia optima. At a recent oil change with the dealer, their "inspection" said we needed over $1.000.00 in "repairs". We have Car Shield, and the dealer doesn't work with them. This auto repair shop was the one closest to us. These people, all of them, explained the whole thing completely. They did a "diagnostic test for the "problem" per the dealer. We took the car and did what these fine folks said to do. We took the car back today, to get the estimate written up. Upon their complete inspection, they found NO DEFECTS OF ANY KIND. Everyone here is really nice and they are an honest shop. We will not go anywhere else now.