I had a hard time getting my car in for an oil change. The folks at Creech got me in. They are a…read moreChevy-GM dealer and the only dealer service in the county. I trust them. Trust is difficult to obtain and maintain in auto mechanics.

Terrible service department can't do warranty work I later found out they just tow your vehicle to…read morefalls Chevrolet in Corbin and charge you more than you would have paid to tow to Corbin and service there yourself. Complete frauds don't have real certified technicians don't let them do anything

very rude to my husband. Told him if he didn't change his…read morelugnuts not bother coming back as he sat there in a chair the whole time!! It was our first time back with our newer car. Never had the tires messed with since we bought it back in October. why don't you upgrade your tools instead of telling the paying customers what to do!! You are a tire shop! why dont you have the right tools to run your business???? but don't worry either way we won't be back. The boys working for him were nice. I would give them 5 stars. Wish we caught their names. The one boy told my husband not to be sorry it wasn't his fault And he would take care of it. We were there just to have them rotated! Been coming here for awhile And we're never treated like this Especially from The guy running it.

Great team of workers , nice bunch of people to do business with I recommend going to Bob's tire…read morecenter 100%

Had a tire go flat while we were traveling. I wanted the tire looked at. Dave and I agreed the tire…read morewas ruined. I had suspected my tires were in need of replacing and as we examined them this was confirmed. I was remiss in checking them before we left Alabama. The tires would have to be ordered and would be in the next day. The next day before the appointment we were sight seeing and when I tried to start the vehicle it wouldn't. Sounded like the starter. I called and Dave told me about a towing service very close but told me he would send a man over (we were within a mile of the shop) to check it out. The guy got the truck started. (Bad battery) I took the truck to their shop and got the tires and battery. They even replaced a bad turn signal. I was not charged for the guy coming out or the turn signal bulb. Great service, quality products, and great people!

I had a running light to burn out on my 2018 jeep. I bought a new bulb and then couldn't figure…read moreout how to install the light. I stopped in to see if I could make an appointment to have the light installed and was surprised when they said they would get it done now. Everyone I talked to was gracious and friendly. I am new to the area and will make them my new mechanic. Rebecca Key

My first visit .... Staff very friendly .... Scott very knowledgeable .... Problem was as diagnosed…read moreand repaired for the price quoted .... Will certainly use again .... Highly recommended

Good fair service. Doesn't overcharge labor rates are very fair. Is straight up honest in diagnosis…read moreand doesn't try and unwanted repairs. Work is honest and good

Great service and friendly staff! Good value. The quality…read moreof work is right up to par!

Five stars isn't enough for this business! I limped into Big Stone Gap a few weeks ago to attend a…read morefuneral reception in the afternoon for an old friend. My rotors were scraping and making loud crunching noises as I nursed my vehicle into the Comfort Inn late Friday evening. I thought that the chances of getting my car fixed in a small town on Saturday morning were slim. Boy was I wrong! The nice counter person at the Comfort Inn (great room by the way) recommended Double D Tire and Towing. I called them at 8 am Saturday morning and they said "bring it right in". One of their servicemen, James, diagnosed the problem right away and I asked him if they'd be able to repair it that morning. He said it shouldn't take long. I stepped out of the garage to call my girlfriend and by the time I got off the phone, less than half an hour, they had me off the rack and ready to roll. I went in to pay the bill expecting the worst. I've been in situations before where I was from out of town with car problems and they know they've got you over the barrel as far as price. Well not here. The cost for fixing my car was incredibly reasonable and probably less expensive than if I'd fixed it at home with someone I know. I drove away from Big Stone Gap with a warm feeling about the town and its hospitality and a deep sense of gratitude for a repair service that took care of me in a big way! Thank you Double D Tire and Towing!

Locked my keys in my truck on a Saturday and Sunbright was quick to get to me and even quicker to…read morehelp me get into my truck! Thank you, Phil! I hope I never need to use your services again but if I do, I know who I will be calling :)

Phil operates Sunbright towing in Duffield, VA and he aswered the call to my vehicle lockout…read moresituation, arrived promptly and worked quickly to get my truck opened. The price he charged was fair. Thanks Phil! Dr Lindsay M

My husband reached out to the owner Ernie in regards to a free estimate on damage to our truck ! We…read morewere a cash paying customer as our truck only had collision and the damage was due to us ! Ernie immediately greeted us with a welcoming smile and gave us a completely reasonable estimate ! We agreed with him fixing our F250 ! Within a week of contacting Ernie he got a hold of us and we set up a date for repairs ! The repairs to the truck were excellent seeing how they had to straighten old panels because new panels were unavailable! Our truck was in the shop for only 10 days ! I highly recommend this amazing establishment good quality work , family owned business , completely reasonable prices we are 100% satisfied with Cumberland collision !

Do not take your vehicle to Ernie! My wife called him and asked for a quote, just a quote on our…read morecar that was hit by a deer. He ended up ordering parts to repair when we didn't give him permission. I went to talk to him and he didn't even look over the car for a quote just went by the insurance quote. I advised him we wanted a quote and since he acted shady we were taking it somewhere else. He then told me I couldn't take it any where until we paid him restocking fee for parts. I paid 400$ and asked for a receipt showing proof of restocking fee. He stated he couldn't because his computer did a automatic update to software. Which so conveniently happened during my proof of purchase request. I should've not paid and called the police because we only asked for a quote and made that clear several times. Just by the way this man talked I could tell he is a crook . Stay far away

Was with them several years at Goodyear and they have always treated me as part of their family and…read morehave always treated me fair when working on my cars. When they moved to this current location I wanted to stay with knowledgeable and friendly staff. I've had the same person (Jose) working on my car for several years and trust him to be honest with me. Joe and Todd have also been very up front with me on the pricing of any work they do. The whole crew there values the work that they do and will always be my first choice in car service.