Impact Fleet saved me. I took on contaminated fuel in Tennessee while on a round trip from Florida…read moreto Indiana and back. The fuel ruined my fuel system and these guys put it back together again. They not only fixed the truck, they worked with me to get it towed from 150 miles north of their location and repaired it in record time so that I could keep going with my travel trailer. The operations manager was in constant contact with me and let me know all along the way how things were going. He also provided all necessary documentation for a successful insurance claim. I'm so lucky, due to these guys, I was able to finish our trip and return home on time to meet other obligations. Sure, it costs some, but at least I got something done, unlike some of the dealerships I had taken this to along the trip who kept making up excuses for the issues and charging me for work that did not make a difference. I would highly recommend this repair facility if you need honest true work done on your diesel. Thanks

I would never recommend this place to work on any diesel truck they charged me $1100 to diagnose my…read moretruck they took my truck apart and didn't put it back together after diagnosing it their prices are outrageous they bent my bumper up with the forklift they dented my tailgate they dented my bed of my truckThey got grease all over my cowhide armrest I and put my wheels and tires back on backwards and when I called to ask them about this they never called me back they said that they would call me on Monday I called them Monday they answered and they said they call me back in a couple hours never heard back from them called them Tuesday never heard back from them called him Wednesday they ignored my call called them Wednesday afternoon got a hold of somebody saidthat they will call me back on the shop manager comes back never heard from them.

Took my Ford escape in to them to fix my transmission and had it for a couple of weeks then told me…read moreit was fixed and charged me all most $1500 and I only had it for a couple days and was having trouble with the transmission and took it back to them under there supposed guarantee and had it for almost 3 months and then told me that they couldn't fix the problem and turned around and charged me another $500 for doing nothing to fix it in order to get my car back. Tried to talk to the supposed Manager and he was a total joke and shouldn't be running a place like that. Now I will have to take them to small claims court and deal with all that headache in order to try and get my money back. In my opinion do not have any work done there or you want be happy.

The worst experience I have ever had!!! Very disrespectfu! poor customer service poor communication…read moreand no accountability

Please consider using a different collision shop. I took my car to woods to fix a small dent /…read morescuffed paint from my car being hit with a baseball bat. After about 2 or 3 months post being fixed, the paint cracked. I then took it back for a second time for the cracked paint to be fixed. Once I picked it up the second time, the fixed area of paint was raised / had a bubble almost under the paint. Keep in mind this is a very small area on the side of my car that was done wrongly not once, but twice. After the second time, I called and spoke to the manager. He denied any issue with the quality of work that was given and requested photos to show the issue. He failed to contact me back and I went through my insurance regarding the issues with Woods. They have since been taken off Nation Wides list of shops they work through. I will include photos to show the lack of quality. Lastly, there is a complete lack of professionalism in there front office and with management.

I rarely write negative reviews, especially for small businesses, but my experience with this…read morerepair shop has been frustrating. Over the course of a year for a single passenger side body repair, I had to return multiple times to the shop and make over a dozen phone calls. The main issues were quality of work and customer service. Quality of Work: Several items from my insurance claim were missed during the initial repair, and even after the repairs were done in stages, I experienced recurring issues (e.g., electronics malfunctioning) only after driving the car off the lot. Customer Service: Communication was poor, with a lack of clarity on timing expectations for a replacement for a faulty part included in the original fix. Despite the shop eventually accommodating me once the part arrived (something I only learned by calling them myself), I faced further frustration when issues continued after the repair, when I drove off the lot. When I suggested they test cars in motion to avoid rework, I was dismissed as not being an "expert" and told to sit and wait, which I did for an additional hour, while this new issue was being fixed. Additionally, my car was always returned dirtier than when I dropped it off. In short, if you're considering Wood's Collision, proceed with caution. Document everything and be prepared for poor communication and potential rework. I could have just had bad luck, but felt the need to share my experience with others.

Took my Accord to Liberty Collision Center for repairs to the bumper. They did a great job. Was…read moresurprised they detailed the interior. They made the process relatively painless. Liberty had the quickest availability of anywhere around. Once we connected them with State Farm it was relatively seamless. Prices seemed reasonable but we were using insurance. Good value. I appreciated their updates along the way.

These guys are fantastic. Adam was an absolute pleasure to work with--he constantly kept me updated…read moreand informed throughout the process. They stayed late on a holiday to finish my vehicle, after having to order a slew of custom parts to fix the damage because the parts had been discontinued by the dealer. The team made this such an stress-free and positive experience, and my SUV looked brand new after service. I absolutely recommend them for any vehicle damage repair!

Thought I needed an alignment so I went in and the guys there took one look at my car and told me…read moreto get my tires leveled instead and that it would be cheaper too. They were right and it fixed my issues. Very fast and professional. They don't try to upsell and are straight up! Will be going back when I need my tires replaced!

I want thank them for being a straight up company. I took my wife's car there to get the A/C look…read moreat. It has the 1234Y/F freon that not everybody has the machine for. This all started by me thinking I could charge it because it wasn't getting cold enough and probably was a little low. Well it got worse. C&L told me someone over charged it and that they would only change me for an hour of shop time. They could have taken advantage of me but they didn't, that means a lot to me. Lessen learn to me. That's why they have a vary expensive machine to check the A/C. Thanks Doug

I've used Rose service for all my vehicles all the way back to the days of Rose Chevrolet. This is…read morea time tested local company dedicated to serving the community. Recently I had extensive service done on my MX-5 to the tune of $2400. Got the car back and there was a problem. I contacted Rose, talked with Michael, got the car in the next day and out that afternoon. No questions and no charge. Ever felt like the garage was gouging you? Forget that at Rose. These folks are honest and committed. Mazda, Chevy, Saturn, Ford ... I've not taken my Harley in yet. Michael's the guy. jdsimpson

Jim and Phil and their team in service are excellent! Always treated fairly and give us estimates…read moreon what may need to be done in the future but not necessarily right now. They are always price competitive and very courteous. I've had myself and my entire family using them for years now. I have even had times when I start the job myself and could not finish it and brought it in with the parts and they complete the job for labor only. These guys really go out of their way to help out and are very trustworthy.

Complete waste of time. Had them tow my 2015 Jeep Patriot from my house to their shop in Norwood…read morebecause I had a crank no start situation with my car. They check out my car and tell me the engine is blown nothing they can do. So I have it towed somewhere else and it was just a bad crank sensor smh. They charged me 244 dollars to tow my car and not even find out what was wrong with my car I definitely do not recommend this place it's really not it.

I was picking up my son from school today in downtown Cincinnati when my car cut off. My insurance…read morecalled roadside assistance. The drive showed up much sooner than the hour quoted. I was very thankful because it was busy out and getting colder and colder. We were near my drop off location when the tow driver, big Mike asked if I thought I wanted to buy a car and took me to a dealer about 10 minutes away. I ended up driving off in a rental with plans to search tomorrow at the dealer (or another if I choose not to buy there). Thank you.

After my experience here I finally just had to Yelp...This is a great shop with awesome old…read morefashioned service. The crew here not only knows what they're doing, but they do it extremely well and at an extremely reasonable price. Every time I come here I feel like they're doing me a favor! I've had my cloth Jeep windows all replaced here and the bench seat in my pickup repaired and reupholstered by these guys and each time they finished VERY quickly (that same day) and the final product was solid and professional. They work in the details and also make you feel like a part of their family. I highly recommend BFC to anyone looking for any service they offer. thants it.

I brought in my 2006 Honda Accord for a headlner replacement. The team at BFC did an excellent job…read morereplacing it. They were flexible with my schedule: I had to drop it off and pick it up after hours. We worked out the details, etc. If you need a headliner repaired, go to BFC.