My employer uses Scotty's to service and sharpen all our chainsaws, tools, and some of our…read moremotorized equipment. It was well staffed and each individual was happy to inform us and answer questions. Scotty's is always fair with their rates and gets the job done quick so we can get back to work. We have gone through a variety of chainsaws and they always have what we need.

Great repair of our gasoline driven Gopher Heaven, which I couldn't start, but they cleaned…read moreeverything out and it works great. Now the golfers are having the sleep of eternity in their little holes.

Helpful & knowledgable staff combined with great selection of items related to plumbing makes this…read morethe go to choice if you are in need of plumbing supplies.

being told you have to stand and not sit on one of the 6 empty stools because I'm not next in line…read more not how you treat your customers. especially a big client with an account with Ferguson. lady today needs customer service training

Everytime we need something. They have it. Great service. Quality equipment…read more Just get there 5 min before opening or you will be waiting behind 3 guys who need to load something big

FYI, this is a company that has been recently bought by Sunbelt Rentals. I rented some small space…read moreheaters for an event. That part was east enough. Acquiring the items was tedious. The process involves driving through their warehouse building, and dealing with very confused loaders. The guy on tap didn't know what space heaters are, despite having the paperwork in front of him. He also didn't know how to operate them, then he forgot the base stabilizers which keep the unit from tumbling over. Returning the items was equally tedious, from wise-guy salesmen that can't answer simple questions., to customers that backup the pick-up / drop-off tunnel to shoot the breeze with the wise-guy salesman. This place is mediocre at best...similar to AutoZone and Checker, where the employees are irritated that they have to be nice to the customers

A friend recommended Spencer's TV & Appliance for great prices and service. She was 100% correct on…read moreboth counts! Although I couldn't remember who she worked with, I was fortunate to meet Cris Drake. I truly appreciated his professionalism throughout the process. He is personable with a no-pressure demeanor. I appreciated his honesty and noticed his consistency. He meant what he said and never changed the products' pricing. NO "bait and switch." He was patient as we went over payment options as well. In the end I was pleased with my purchases and couldn't wait for delivery! That process also went exceedingly well. I was notified when the delivery would take place. The men were on time, pleasant, efficient, and cleaned up after installation. Later the same day, Cris Drake called to see if everything was to my satisfaction. It was. It is. I am so happy to recommend Spencer's.

UPDATE: Spencer's read my reviews on Next Door and on Yelp. Late last week, they reached out. The…read moremanager from the 43rd Avenue and Peoria Avenue store came to my home on Friday, July 17, inspected the dishwasher, and the next day, July 18, a new KitchenAid dishwasher was installed. This has restored a great deal of faith and respect for the company, but I still have bittersweet feelings because it took more than 3-1/2 months for Spencer's to take accountability and do the right thing. After being a loyal customer for almost 35 years, I will shop at their store again, but with caution. My hope is Spencer's continues steping up and treats their loyal customers with the same loyalty and respect that is given to them. ******** I just want and need to give my neighbors a heads-up on the decline in trust and service from Spencer's Appliances. I've lived in my house for 30 years, so I have replaced a lot of appliances. All of my appliances were happily purchased at Spencer's. I bought a KitchenAid dishwasher in early November 2025 and absolutely loved it until it stopped working in early April 2026. I called Spencer's, and they gave me a number to call to set up arrangements for the warranty repair. I had to make continuous calls to Spencer's and their repair service throughout a 3-month period (and SIX service calls). Yes, you read that right... THREE months to get a 5-month-old dishwasher repaired. It was finally fixed last week. It was a leaky gasket. A measly gasket that was missed in 4 of the 6 service calls. Spencer's had excuse after excuse for this taking so long, yet didn't stay in contact with progress reports or apologies. There have been two times in the past couple of years that I have defended Spencer's here on NextDoor when some of my neighbors complained about their service, and now I understand what my neighbors must have gone through, and I apologize for not listening to you more closely. I have three appliances that will soon be 10 years old, so I know they will need replacing soon (as we all know, they don't make them like they used to), but I'll tell you one thing, Spencer's Appliance will not get one more nickel from me. And if I can save someone from going through the stress they put me through these past THREE MONTHS, my job is done. BTW, I'm a senior on a very limited income, so the close to $1000 (when all was said and done) I spent on that dishwasher was not an easy purchase for me, but very arthritic hands make a dishwasher a necessity for me.

John and his wife are quality people, which makes it easy to post this review. John has repaired…read moreover 15 generators for the company that I work for, he excels at communicating, and being a wizard with small engine mechanics. He has a customer for life in me. Come check him out.

Brought my chainsaw chains in to be sharpened. They did a great job with a one day turn around…read more Quality and good customer service!

Very supportive knowledgable staff when we needed a clothes washer. Had an emergency need and made…read moreit a 24hr turnaround. Beat other bigger name appliance sellers price including the big box stores with a solid selection of appliances! While delivery add on charge was a little high, total price was a win! Delivery team was the best I have met in 40 years! Timely , neat and efficient in a courteous way. Bottom line, total experience was positive and professional not the used car sales approach!! In the end my Wife gave it a two thumbs up and I avoided the dog house! Haha

The employees are all very helpful, especially Allan Schoon. The delivery and installation was…read moreexcellent even with my tight space. I highly recommend Best Home Appliances.

Wonderful products but absolutely the worst customer service. Months to get products in. Supposed…read more"experts' suggest french door hardware for a prexisting door. When the hardware doesn't fit, you return the product., then have to hound them for 5 months for a refund. Refund finally arrives but with a "restocking fee" subtracted. This, on a product that they guaranteed would fit. "Nicole" is never available to discuss this and will call back once to your 5+ messages.

Has always been a class act in the DHI. Was family-owned years ago but seems to have maintained its…read moreprofessional and expertise in builders' hardware. I rep'd a large amount of manufacturers in AZ in the 70's through the 90's.

Three, maybe two-and-a-half stars. I went there the other day looking for a new vacuum. I'm ready…read moreto buy - as soon as I can figure out what I need and want. And I don't want to buy online if I can avoid it. I was helped, but the help was not very helpful. When looking at expensive appliances, one usually wants the details about performance, capabilities, accessories, maybe some comparisons. I got nothing. And there were very few models on the floor to look at - only two - and none of another maker I was interested in that Mr Vac claims to sell. I felt it was difficult to engage the salesperson and he didn't seem real interested in discussing his merchandise. A request for a business card and/or product information resulted in a pink flyer with glaring typos and a phone number written in Sharpie. I don't need fancy, but I do need competence and engagement, and I felt like I got neither. It's unlikely I'd return to this shop, when I can easily obtain more detailed info on the manufacturers' websites.

The staff was polite and courteous and when I went there to get a specific vacuum, they made sure I…read moreknew about the service and warranty. The shop was tidy and they are available when you call.