Had a great experience with Active Garage Door! Moe was kind, professional, and worked quickly to…read moreget everything fixed. He clearly knew what he was doing and took the time to share helpful recommendations for the future. Really appreciated the smooth, hassle-free service--highly recommend!

Communicated well, quick service at a reasonable price. He was able to replace our springs right…read moreafter inspecting it and giving us an estimate. I loved being able to get this repair out of the way so quickly. I would recommend their service.

Great Service, very professional with reasonable prices, especially compared to other companies…read morethat I contacted. I highly recommend this company to everyone, as a matter of fact I have used them on a couple of occasions and I have never been disappointed.

Very knowledgeable and the job was done right. Our daughter told us of them based on her…read moreexperiences and we are glad she did.

I hired Herb's Door Service to install a 2 bay garage door I purchased from Menards with Herb's…read moreDoor Service doing the installation. Via emails I was told by Karen the price would be "$475-$525". However, after the owner arrived the price was changed to $600.00 making the actual price $75-125 higher. That was disappointing because it turned out to be a "bait and switch". When he completed the work I wanted to see the door functioning and it did, and so I paid him accordingly. But within one (1) day I realized the unit squeaked like hell. So I used some lubricant everywhere I could find a joint and that helped. But it still squeaks. Is that on the Menards door OR the installation? I had to conclude Herb's Door Service should have lubricated the door as part of the installation. Lets face it we home owners/consumers cannot think of everything and that's a reason to hire professionals, so they take care of the details. With a little help from someone I could have installed the door myself as there are surprisingly good videos on YouTube showing step by step instructions. If I had it to do over I would have hired someone else. Herb's Door Service came in with the lowest price, but upon arrival it became a "bait and switch" AND he should have lubricated the joints. I cannot recommend them.

Changed both springs for my garage door, opens and closes perfectly. Good honest prices, highly…read morerecommend.

A.S.A.P. GARAGE DOOR REPAIR IN HUNTLEY, DOES IT AGAIN! I…read moresent out an email to many chat groups asking for recommendations regarding the problem I was having with my LiftMaster garage door opener. My LiftMaster garage door was giving me a message error of forced opening. It would open about 8 inches and stop. Lights were blinking and an error code would be displayed on the panel, it would do this occasionally and sporadically. Aaron, owner of A.S.A.P Garage Door Repair saw my post and called me. Aaron stated "it was the weather stripping that was causing the problem" (I had pictures in my post). Aaron said he could fix it for me with new weather stripping. He sent Tom out with new white weather stripping. Tom took off the old weather stripping and installed the new weather stripping today at a very reasonable cost. A.S.A.P. Garage Door Repair, you went above and beyond my expectations and providing exceptional customer service! I'm truly grateful.

The guys were out this last week to replace 2, 8 foot garage door openers installed new Door…read moreclosures which are whisper quiet. The guys did a great job. I'm extremely pleased.

Spoke to Alex, Jack came out a couple hours later. Very professional, honest and competitive…read morepricing. Highly recommend these guys in the NW suburbs!!

My experience with Firstline Garage Door Repair was deeply disappointing due to consistent lapses…read morein professional communication. My issues began immediately; when calling the business, the owner answers simply with "Hello," offering no acknowledgment of the company name, which left me uncertain if I had reached the correct number. On April 2, 2026, I placed an order for a new garage door with the owner, Alex Caraus, and provided a $500 deposit via Zelle to expedite the order and mitigate potential tariff-related cost increases. Following this, I received no updates regarding the status of the order. I reached out via phone and text on April 13, 23, 28, and May 5 to confirm the order status and expected installation timeline. It took 54 days from my initial deposit for the door to be installed. The installation itself was grueling; a single technician arrived at 12:30 p.m. and did not finish until nearly 10:00 p.m. Upon completion, I immediately paid the remaining $2,300 balance via Zelle as requested. The owner assured me that an invoice would be emailed that evening, yet I received no documentation or receipt. Despite subsequent attempts to contact the owner via phone, text, and email on June 12, 16, and 18, I remained ignored until finally receiving an inaccurate invoice on June 18. The invoice stated Amount due $2700.00, Amount paid $0.00 In the notes on the bottom of the invoice stated, "Paid in Full" "2-year warranty". The original invoice and on their website, it states 3 year parts and labor warranty. The invoice stated $2700.00 due. I paid a $500.00 deposit on April 2nd and $2300.00 on May 26. The total amount I paid as per the technician request $2800.00 uytu I have tried getting a corrected invoice showing I paid in full, and that I have a 3 year parts and labor warranty. Alex has not responded to my calls, texts and emails. Would not recommend this company.

Great overall experience. They answered first time I called and were able to come out the same day…read moreto look at my garage issue. They arrived exactly on time and even provided courtesy arrival call. Explanation was straight forward just like their pricing. Definitely fair pricing overall as well as I did price compare for good measure. Thank you for positive customer service.

Safe smart overhead door installed new, high quality garage doors for thousands less than an…read moreestimate from Costco's installer. They also installed matching trim. I bet we will even save money on heating bills this winter.

After 15 years of going up and down, my garage door stopped working today. I noticed a sticker for…read moreSuperior, so I called them and they immediately sent out a a tech (Louis). He was great, replaced some broken rollers and realigned my door and motor and installed a new wall switch. All in less than an hour.

Quick, high quality job. I had a broken spring, they came the next day to replace the spring. It…read morewas 15 degrees, and they had no issues doing the work. Had all of the parts, had the entire thing done, in under 30 minutes. They have services our house a few times in the last 20 years and would always call on them first.