We have purchased most of our carpet here over the last 20 years. (I think my parents have too,…read moretheir whole lives). This place is family owned and operated for generations, so customer service is outstanding. The quality of the carpet and the broad selection at Riemer is second to none. We have tried shopping at Lowe's, Home Depot, Costco, empire, etc. and the quality and selection (and value for the money) is just not there. Ps karistan is the best brand of carpet, in my opinion. It's beautiful, it's soft and it holds up well with regular cleaning (modernistic). We had an off-white carpet for 17 years with children and pets and other than a few spots, it's still pretty amazing. lastly: great value for the money. They have good sales. A tip: consider going for a mid grade carpet in the highest grade padding! Unless all you care about is truly lowest price, you will be very very happy with Riemer floors.

Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

How funny that my husband and I separately called this company the same day before the caller asked…read moreme if my husband had already called and made an appointment for a quote with them for the same store. I said he may have. My husband hadn't mentioned the businesses name he had called. We in the end had them come to quote us for the floor install at our store on Tuesday after 5pm. The rep, Gary was on time and professional too. Price was about the same as other quotes on the lower range too.

When I built my house, 30 yrs ago: Greg at Harbor Floors installed oak flooring and finished it…read morebeautifully for me. After 15 years: I found it necessary to have the floors refinished; and used someone else. That other person was not welcome back. However: when I thought I could handle the short disruption: I called back to Greg at Harbor Floors. He was able to add me to his calendar, to come to my home for an assessment, quoted the job that day; left it up to me to get in touch after decision was made. I got back to him quickly; and his crew was scheduled to start the work sooner than later;) The job Harbor Floors did is beautiful!!

Lovely family owned business. Greg is honest and takes great care of every customer. Couldn't…read morerecommend them enough!

My wife and I were extremely pleased with this couple's expert service…read more Now, we'll be real happy to vacuum our carpet again. We won't have to be embarrassed when family and friends are over and have to walk through our home where there were wrinkles in the carpet. They are all gone, hoping never to pay us a visit anymore. They did an amazing job with professionalism and wonderful care for our home. I have found out that you definitely get what you pay for and with their work, we absolutely did, 100 percent. Joe W

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

The BEST! I had the pleasure of working with Andrew and Todd with installing Mohawk Sanibel luxury…read morevinyl plank in my home. I checked out 4 other businesses, but Pleasant Flooring had the BEST product, service, and price - hands down. I will definitely return when I'm ready for new carpet! Loved their install team too!

They have done the carpeting in our house and the vinyl flooring planks in our bathroom. Both jobs…read morewent smoothly. They arrived on time, were professional, and the craftsmanship was perfect. Andy and Todd were welcoming and easy to work with and the pricing was very reasonable. Would definitely recommend them for their fine work.

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

We have an issue with our new carpet. Stan visited our home and assured me he would take care of…read morethe problem. It is a vendor defect. He will follow up about replacing the carpet.

McLeod Carpet made a custom rug for our store. It was amazing to work with their team, they had a…read moregreat design eye and picked out the best suggestions based on our look and feel. They were able to make it a custom size to fit the space. The installation team was knowledgable and so pleasant! You can also really tell the difference on how nice the quality of the rug. Cant recommend this family owned business enough!!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

A great inexpensive place to get the landlord carpet special!…read more I purchased carpet from them last year too. Service was fast, efficient, and friendly. Had a good selection for what I needed. They showed up when they said, got the job done exactly as planned. Highly recommend! Check them out!

From the owner: Metro Carpet and Floors is a local, family-owned and operated business, located in the Tri-County…read moreArea. Our company was founded 20 years ago began its journey in a building less than 5000 square feet located in the Warrendale community on Detroit's west side. In only a few short years, we moved from Warrendale, to which is now our biggest location in Dearborn Heights. Our founders, Chuck and George, worked tirelessly to build their company into the community staple it is today. Today, we have 5 locations and a central Warehouse. Those locations fall in Dearborn Heights, Canton, Farmington Hills, Waterford, and our newest location in Troy, which is set to open in the Fall of 2018. As the expansion took place, the founders looked to their family to help grow the business. Our success is built on quality work, great prices, and even better customer service.