I'll preface this by saying that I hate leaving low reviews on a small business.. With that said,…read morethere's no room for poor customer service. Long story short, I was looking for a pair of Carolina Boots, for which they are a dealer for. They didn't have the particular ones I was looking for in stock, so I was offered the ability to try on other boots of that brand in hopes to find my size. Which we did (not the same model). I was then told that they could order them, I said great! Boots come in, I take them home and put them on. Close fit, but not quite right. Especially for something like boots that you're going to be wearing all the time. So a few days later I swing back by the store and ask if I could exchange them for a different size (still new in the box, tags, wrappers, didn't even lace them all the way). I was told albeit politely, that they cannot exchange or return them because they were "special order".... I'm sorry.. what?? Special order? You sell Carolina Boots..? Mind you, NONE OF THAT was mentioned prior to me agreeing to order them, or even when I took delivery of them. Politely told to kick rocks (pun intended). Any other shoe outlet would gladly either exchange and quite honestly except a return. Any local name brand store front, and definitely an online shop. This is one of the reasons why local stores go out of business sadly. Poor service. Because now I have a really really nice pair of boots that don't fit. In closing: if your policy is NO EXCHANGE/RETURN on "ordered" shoes, you need to disclose that before hand. ZERO excuses. Lazy and quite honestly it's unprofessional.

High quality products and small hometown service and care. Warren and Staff are always super…read morehelpful and caring. Ordering custom embordered clothing is a breeze and always correct. Best place for work boots, Warren always makes sure there are American made models available ,which is big to me. A+++++++

I'm addicted to this place!! There literally is everything you could want at this place…read more Everything from farm supply to wood stove parts, and even neat snacks things. Yeah, they are a bit higher priced but the convenience is nice. We pick up water softening salt while the kids choose a snack/candy. And every time we have gone we see something different. The place is clean, the parking and entrance and exit is easy to come and go. Employees seem to be nice. I have yet to have a bad experience there.

This place is awesome! It's huge. They have everything you need for day to day operations of a…read morefarm. The prices are cheaper than the competition. Went today for the first time and I'll go here 1-2 times per month.

Very cool store. A little of everything for the outdoors. Great brands and well selected options…read more Prices are comparable to bigger stores/online shopping so please support local business!

This is a hidden gem for those outdoor enthusiasts. It appeared that they had everything one would…read moreneed to survive in the woods from clothing, camping equipment, food, tools, maps, sleeping bags, tents, hunting standings, etc, etc...you get the idea. The interior is amazing with countless mounted wildlife and nature scenes. There are bears, deer, moose, ducks, etc etc...again you get the idea. This is reason enough to go see the amazing wildlife they have in the building. The staff was friendly and available if we needed them. Prices were reasonable and they had a clearance section which is always a plus. There was plenty to choose from and it is easy to get to and easy parking as well. Go for a nice ride down to beautiful Hope Valley and visit URE, you will feel like you are hundreds of miles away in some small town in Northern New England.... We will be going back. As a scouting family, I am sure we will grab some great items to go camping with in the near future.

Horrible customer service. I'll just say this- I purchased an ink cartridge for my printer and it…read morewas defective- when inserted into the ink receptacle it was not recognized and the printer message was to replace it Walmart 100% refused an exchange even though I had the receipt. I was told by the store manager it's Policy they don't allow exchange for ink. The cartridge plastic was clearly deformed and would not correct fit into the ink receptacle it. I'll never shop there again ever. I told the manager "how about a message on the checkout display informing the customer it's non returnable? She looked at me with disdain. I'll never shop there again

Transformers aisle was terrible. All the shelves are in ridiculous places. None of the signs have…read morewords that tell you what's in the aisles

Easily one of my favorite places in Western Mass. for "sports-stuff"…read more I've been shopping here since like 1989-90. I make my way there at the start of every baseball season to pick up a crisp Yankee fitted hat. (They were one of the first...and only spots to offer authentic MLB on-field hats) Great selection of sneakers: Jordans. Nike. Adidas. New Balance. Converse. Reebok. Lots of classic styles too. A MAJOR selection of great kids sneakers too. I've also purchased most of my Timberland boots here. Great selection of styles and colors. They also are the go to spot for fan gear. Sox, Patriots, Celtics, Bruins, etc. Great selection of jerseys and other authentic gear. I got my "Belichick hoodie" here. Oh and I forgot to mention the most important thing! The service! Great family run business. Support the local independent stores folks!

This is definitely the place to go for all sporting goods. I have been going here ever since I was…read morea high school athlete and now I go since I coach. Over the years, they have never disappointed me and I absolutely love going here for all of sporting needs when possible. They have cleats, custom team wear, and equipment for any sport you can imagine. If they don't have it then they can order it for you. The price is MUCH cheaper than large chains. I prefer them over larger retail sporting good stores because of the personal attention and care that the owner put into. In addition, it is always nice to support small businesses whenever possible. There's a small parking space on the side near Walgreens. Go give them a try, they won't disappoint you.

I love the REI in Garden City. Every employee, literally everyone, is so kind and helpful. They are…read morewilling to go the extra mile and never seem "bothered". REI has great outdoor brands and a decent selection. Prices range and things can be on the higher-end but it's no more expensive than the manufactures sites. I also appreciate that as a member I get perks like cash back, extended returns, etc.

This is an amazing place to bruise through, especially if you are interested in camping and/or any…read moreoutdoor activities or sports. Anything you could possibly need, you will find here! But, everything is super expensive, because it is all the highest quality of outdoor gear. This is also a cooperative business, so you join for a one time fee, and once a year, you receive a profit, based on your yearly purchase. Love REI!

Not my first choice to buy shoes. A past christmas was a nightmare when I went to use some gift…read morecards and found out that they were made invalid from the store. The issue was worked out, however it was a huge deal, took forever. I have bought work clogs here twice and both times they become so squeaky. Pricing is high even with clearance. I choose Kohl's shoe department anyday.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

This Olympia Sports store has a great selection of shoes as well as sports attire. Everytime we…read morecome into this location they are having phenomenal sales. What I appreciate about this store is that they also always have a great selection of Portuguese soccer gear, especially now that FIFA is on the way. The staff here is always very polite and willing to help you find the right item you are looking for. Another plus about this store is that they always have a section of clearance shoes which tends to have a good selection of items.

I needed new running sneakers, and after visiting DSW and unsuccessfully trying on 10 pairs,…read morestopped by Marathon Sports. They specialize in sneakers and provide electronic technology for sizing and a knowledgeable staff. They offer multiple widths, D, EE, EEE etc., which is important when looking for a quality fit. The associate brought out five pairs after discussing the specifics about my running regimen, and I narrowed it down to two. To determine the best choice, I walked around with one style on the left (Brooks) and the other on my right (Asics), selecting the latter. All told about 15 minutes, and I was happily on my way with a nicely fitting sneaker.

Yesterday was my first (and not last) visit to the Shrewsbury store. Julia was the associate who…read morehelped me and she was wonderful. I have issues with my feet and not only did she understand my problem, she came up with several solutions. She was knowledgeable, professional and had a very engaging personality. It was one of the best retail experiences. She was outstanding. What an asset she is to your company. She was a 5 star plus!